Food Services Updates

 

July 2022 - Summer Hours of Operation starting July 4, 2022

Thunder Bay Summer Food Services

Thunder Bay

Please see below for the hours of operation for food services on the Thunder Bay campus:

Starbucks

  • Monday to Friday: 8 am to 4 pm

  • Weekends, Statutory Holidays: Closed

Residence Dining Hall (starting Monday, July 4)
Open for students, summer groups and retail services for everyone.

Monday to Friday

  • Breakfast from 7:30 to 10 am - $10.30 (Walk in rate)

  • Lunch from 11:30 to 1:30 pm - $ 13.15 (Walk in rate)

  • Dinner from 5 to 7 pm - $17.00 (Walk in rate)

Weekends, Statutory Holidays: Closed

Online Programs Still Available through Catertrax

  • Meals 2 Go - Ready made meals for pick up

  • Grocery Program - Order your groceries online for pick up or delivery.

  • Food service dollars on your staff card, debit, cash and credit card accepted.

For more information, please contact Nick Buragina, Aramark Manager, manager.aramark@lakeheadu.ca, or 807-343-8010 ext. 8929.

March 22 -Exam Hours of Operation (April 11th to 25th)

Food Services  Thunder Bay & Orillia - Exam Period Hours of Operation

Monday, April 11th to Monday, April 25th  

Thunder Bay (Until April 25th inclusive)

Starbucks
Monday to Thursday 8:00am to 6:00pm
Friday 8:00am to 4:00pm
Closed: Friday, April 15 and Monday, April 18 (Easter Weekend)

Residence Dining Hall

Monday to Thursday: 7:45am - 7:45pm 
Friday: 7:45am - 6pm
Saturday & Sunday: 9am - 6pm

Main Dining Hall, Subway
Monday to Thursday 11:00am to 5:00pm
Friday 11:00am to 3:00pm
Closed: Friday, April 15 and Monday, April 18 (Easter Weekend) 

Dan’s Diner Monday to Sunday
7:00pm to 11:00pm

MilkTease/ATAC Closed

Declining Balance (DB) Dollars can be used until April 25th at any of these Aramark-Operated food service outlets and for our online programs: Meals 2 Go - Ready made meals for pick up and our Grocery Program - Order your groceries online for pick up or delivery.

For more information, please contact Nick Buragina, Aramark General Manager, manager.aramark@lakeheadu.ca 

Orillia 

Dining Hall (Until April 26th inclusive*)

Monday - Friday: 7:30am - 7:30pm

Weekends and Statutory Holidays: 10:30am - 6:30pm

*Exceptions

  • Friday April 8th: Closing at 4pm.

  • Tuesday April 26th: 7:30am - 1:00pm

Simcoe Hall Café (Last day of operation Tues. April 26th)

Monday - Thursday: 8am - 3pm

Fridays: 8am - 2pm

Public House (Last day of operation Tues. April 5th)

Tuesdays: 11am - 9pm

Residence Board Plan and Declining Balance Dollars valid until April 26th at 1pm.  

Flex Dollars can be used at any of our food services outlets at any time.

For more information, please contact Lynn Fortney, Residence, Food & Conference Services Manager, lfortney@lakeheadu.ca

March 22 - Masking & Vaccine Policy Update (Events)

Food & Conference Services: 

Food & Conference Services is committed to ensuring all events on campus follow Government, Health Unit and Lakehead Senior Administration direction for the health, safety and comfort of all students, staff, faculty and guests in attendance. Following the recent announcement, Lakehead is maintaining mask and COVID-19 vaccination policies until at least the end of the winter term. The following procedures will be in place for events on campus:  

- Screening & Vaccine Passport (Lakehead Mobile Security);

- Masks required at in person events or outdoors if social distancing is not possible; 

- During any food service including catered/buffet service events, guests should remain seated while actively eating. Masks are required when not at your table or not consuming food & beverage.  

If your upcoming event is affected by these changes, please contact Food & Conference Services to discuss postponing your event, converting to our virtual platforms (ZOOM or Pheedloop), or reviewing your risk mitigation plan to ensure a safe and successful event within these parameters.

THUNDER BAY:

Heleena Stephens, Food & Conference Services Manager,  manager.confserv@lakeheadu.ca

ORILLIA:

Lynn Fortney, Residence, Food & Conference Services Manager, lfortney@lakeheadu.ca 

WEBSITE: https://www.lakeheadu.ca/campus-life/conference

February 7 - Verify Ontario Barcode Screen, Update to Event Services

Food Services Update

Thunder Bay

In compliance with the Government of Ontario's directive, all in-person dining areas on campus will now be required to screen patrons with the "Verify Ontario" Vaccine Passport and a Photo ID.

In our Dining Halls where you opt to 'dine in', the on-site staff will be scanning your badge during the cashier process (Residence Cashier, Main Dining Hall Cashier, Subway, Orillia Dining Hall Cashier). We thank you for having this information on hand and for your patience during peak times when you may have a short wait time.

Event & Conference Services

Below are the Provincial changes as of Monday, January 31, 2022 for meetings, conferences, and event spaces.
  • 50% capacity restrictions for all indoor meeting & event venues
  • All Indoor events AND Outdoor events with food services must ensure guests are seated at all times, except to enter/exit the establishment, to make use of a buffet, while going to/returning from the washroom or where necessary for health and safety
  • Tables cannot exceed 10 people
  • Masks must be worn unless actively eating or drinking
  • Active Screening of all participants is required (Contact tracing is no longer required, however still encouraged)

We continue to have the ability to host limited 'table bookings' in our public areas (Agora, RC Lobby, Cafeteria Hallway). Please connect with our team if you are interested in engaging students this way.

If your upcoming event is affected by these new restrictions, please contact Food & Conference Services to discuss postponing your event, converting to our virtual platforms (ZOOM or Pheedloop), or reviewing your risk mitigation plan to ensure a safe and successful event within these parameters.

Food & Conference Services is committed to ensuring all events on campus follow Government, Health Unit and Senior Administration direction for the health, safety and comfort of all students, staff, faculty and guests in attendance.

January 31, 2022 - Update to Hours of Operation & Service Style

Following the latest updates from our Provincial Government and University Administration, our Food Services outlets are prepared to reopen and resume dine-in operations on Monday, January 31, 2022 to our regular Hours of Operation and Welcome the University Community back to campus. Until January 31, we will continue with our modified operation and take out service. 

Meals will be delivered to any student required to self-isolate during the Winter 2022 term.  More information will be provided should a student require this service.

For more information, please contact:
THUNDER BAY: Heleena Stephens, Food & Conference Services Manager,  manager.confserv@lakeheadu.ca
ORILLIA: Lynn Fortney, Residence, Food & Conference Services Manager, lfortney@lakeheadu.ca 
WEBSITE: Food Services - https://www.lakeheadu.ca/campus-life/conference/food-services/service-updates 

Thunder Bay
Return to Regular Hours Monday January 31st
Starbucks          
Monday to Thursday 8:00am to 6:00pm
Friday 8:00am to 4:00pm

Residence Dining Hall  
Monday to Thursday: 7:45am - 7:45pm 
Friday: 7:45am - 6pm
Saturday & Sunday, Reading Week: 9am - 6pm

Dine In will resume January 31st with 50% Capacity Restrictions and Passport Screening.

Until January 31st, a “take-out only” option is available. The Residence Dining Hall continues to  offer limited items on a retail basis (ie. cash, debit or credit card, DB Dollars) for staff, faculty, non-meal plan students and residence students wishing to make use of their DB dollars. 

Declining Balance (DB) Dollars can be used at any of these Aramark-Operated food service outlets and for our online programs: Meals 2 Go - Ready made meals for pick up and our Grocery Program - Order your groceries online for pick up or delivery

Main Dining Hall, Subway
Monday to Thursday 11:00am to 5:00pm
Friday 11:00am to 3:00pm
Dine In will resume January 31st with 50% Capacity Restrictions and Passport Screening will be in place. 
Please Note updated “entrance” & exit only” signage for Main Dining Hall

MilkTease/ATAC**
Monday to Thursday 8:00-6:00pm
Friday 8:00-4:00pm
**Reopening may be delayed slightly due to operational constraints. Please follow our Instagram for latest updates. 

Dan’s Diner
Wednesday to Sunday, 7:00pm to 11:00pm, Take Out Service Only

Residence Meal Plan Website: https://www.lakeheadu.ca/students/student-life/residence/tb/what-residence-has-to-offer/meal-plan-information

Orillia 
Return to Regular Hours Monday January 31st

Dining Hall
Monday - Friday: 7:30am - 7:30pm
Weekends: 10:30am - 6:30pm
Dine-in will resume on Monday January 31, 2022 with 50% capacity restrictions

Until January 31st, a “take-out only” option is available.The Dining Hall continues to  offer limited items on a retail basis (ie. cash, debit or credit card, DB Dollars) for staff, faculty, non-meal plan students and residence students wishing to make use of their DB dollars. 

Declining Balance Dollars can be used at any of our food services outlets and also for Take Out Pizza; available Fridays, Saturdays & Sundays: 2pm - Close (Cash, Credit or DB Dollars)

Simcoe Hall Café
Monday - Thursday: 8am - 3pm
Fridays: 8am - 2pm
Saturdays, Sundays, Holidays, Fall & Winter Study Weeks: Closed

Public House
Tuesdays: 11am - 9pm

Residence Meal Plan Website: https://www.lakeheadu.ca/students/student-life/residence/or/meal-plan 

Event & Conference Services: 

Starting January 31st, 2022, the Provincial Government has announced that indoor and outdoor gatherings will have increased capacities (50% of indoor space). Food & Conference Services is awaiting the official regulation to ensure compliance with any additional restrictions (distancing, table capacity, etc.) and will update the University Community once we have all of the information. Any catering or alcohol service requests will be required to follow ‘Restaurant/Food Service Establishment’ guidelines, which requires guests to remain seated for the duration of their meal.  

If your upcoming event is affected by these restrictions, please contact Food & Conference Services to discuss postponing your event, converting to our virtual platforms (ZOOM or Pheedloop), or reviewing your risk mitigation plan to ensure a safe and successful event within these parameters. Food & Conference Services is committed to ensuring all events on campus follow Government, Health Unit and Senior Administration direction for the health, safety and comfort of all students, staff, faculty and guests in attendance.  

THUNDER BAY:Heleena Stephens, Food & Conference Services Manager,  manager.confserv@lakeheadu.ca

ORILLIA: Lynn Fortney, Residence, Food & Conference Services Manager, lfortney@lakeheadu.ca 

WEBSITE: https://www.lakeheadu.ca/campus-life/conference

January 2022 Service Update: Modified 'Step 2' to Reopening Plan 

Food Services

In response to recent Covid-19 related restrictions across Ontario, our Campus Food Services partners are ready to offer a “take-out” system to serve our staff, faculty and students.  The following hours of operation & service models will be put in place as of Saturday January 8th and will remain in effect until further changes are introduced by the Ontario Government and Public Health. 

Meals will be delivered to any student required to self-isolate during the Winter 2022 term.  More information will be provided should a student require this service.

For more information, please contact:

THUNDER BAY: Heleena Stephens, Food & Conference Services Manager,  manager.confserv@lakeheadu.ca

ORILLIA: Lynn Fortney, Residence, Food & Conference Services Manager, lfortney@lakeheadu.ca 

Thunder Bay

Starbucks
Reopening Wednesday January 5th: Monday to Friday, 8am to 4pm
Return to Regular Hours Monday January 24th

Residence Cafeteria
Reopening Saturday, January 8th, regular winter hours: 
Saturday & Sunday: 9am - 6pm 
Monday to Thursday: 7:45am - 7:45pm
Friday: 7:45am - 6pm

During this “take-out only” time period, the Residence Cafeteria will offer limited items on a retail basis (ie. cash, debit or credit card, DB Dollars) for staff, faculty, non-meal plan students and residence students wishing to make use of their DB dollars. 

Hours of Operation (Monday - Friday): Hours of operation will be evaluated after reopening and may change depending on customer traffic & students’ eating habits until restrictions are lifted on January 24, 2022.  

Dan’s Diner
Reopening - Friday January 14th to Sunday January 16th: 7pm to 11pm with Take out Service Only
Return to Regular Hours Starting January 26th

Main Cafeteria, Subway Reopening Postponed - Monday January 24th

MilkTease/ATAC Reopening Postponed - Monday January 24th

Residence Meal Plan Website: https://www.lakeheadu.ca/students/student-life/residence/tb/what-residence-has-to-offer/meal-plan-information

Orillia 

Dining Hall Reopening Saturday January 8th, regular hours: 
Monday - Friday: 7:30am - 7:30pm
Weekends: 10:30am - 6:30pm

During this “take-out only” time period, the Dining Hall will offer limited items on a retail basis (ie. cash, debit or credit card, DB Dollars) for staff, faculty, non-meal plan students and residence students wishing to make use of their DB dollars. 

Simcoe Hall Café Reopening Postponed - Monday January 24th 

Public House Reopening Postponed - Tuesday January 25th

Residence Meal Plan Website: https://www.lakeheadu.ca/students/student-life/residence/or/meal-plan 

 Food Service Hours of Operation and Holiday Closures beginning Friday, December 10.
Residence Cafeteria
  • Friday, December 10 to Sunday, December 19: 9:00 am to 6:00 pm
  • Monday, December 20: 9:00 am to 12 Noon
  • Closed: December 21, 2021 to January 7, 2022, inclusive
  • Reopen: Saturday, January 8th, 9:00 am to 6:00 pm
If you require any special accommodations as you may not be able to make a specific time due to your exam schedule, please reach out to ARAMARK at alcantara-roel@aramark.ca and the team will be happy to assist you.  Remember to note if you have a special dietary restriction.  Continental breakfast Grab & Go items will also be added at the Residence Cafeteria for your convenience beginning December 10.  If you can not make a meal, did you know that you can talk to your Res Life house representatives about arranging for someone to "Grab your meal" for you?  Meals around your exam time, if you are feeling unwell, and even on Dec. 20 if you will be staying later and want a lunch or dinner to go.  Just reach out and let us know.
Main Cafeteria, Subway, Milk Tease
  • Closed: Friday, December 10th at 3:00 pm
  • Reopen: Monday, January 10th at 11:00 am
Starbucks
  • December 9th to 23rd, Monday to Friday 8:00 am to 4:00 pm
  • Closed: December 24, 2021 to January 4, 2022
  • Reopen: Wednesday, January 5th (Monday to Friday) 8:00 am to 4:00 pm
Dan's Diner (Bartley Residence)
  • Closed: December 13, 2022 to January 10, 2022, inclusive
  • Reopen:  Wednesday, January 12th at 7pm
Dan's Diner will go 5 days a week beginning January 12. Opening Wed-Sun 7-11pm.
Remember you can use your Declining Balance dollars at the following locations: Groceries and Meals to Go online as well as in Catertrax with Eat Local Pizza. In addition to Starbucks, Subway, Rotating Kitchen, Main Cafeteria (where Prime Gelato is located), Dan's Diner and Milktease.  
Also a reminder that if you have made arrangements with Residence Services to stay past Dec. 20, you can order groceries from ARAMARK up until Dec. 20 for pick up or delivery.
Best of luck with your exams and have a safe and happy holiday! 
Vaccine Passport Requirements for Food Services
Further to Reopening Ontario Act, starting today, those dining in with us will need to show proof of vaccination, along with valid ID to ensure that you are fully vaccinated before being seated.  Those who do not have proper proof of vaccination and ID will be limited to takeout.  For those who have a medical reason for not being vaccinated, an exemption note will be required.  Those 11 years old or younger are exempt from these requirements.  These measures have been introduced by the Ontario government to encourage people to get vaccinated and help minimize the spread of the virus amongst our communities.  It is required by all Ontario restaurants offering dine-in to follow these measures.  We apologize for any inconveniences this may possibly cause.Thunder BayPlease be advised that effective September 22, 2021 as required by the Ministry of Health's Food & Restaurant guidelines, access to our Residence Dining Halls at both campuses will now require showing proof of your Lakehead University Vaccine Passport to Food Services staff who will be actively screening.Take-out service will be available for individuals requiring special accommodations.If you wish to dine in the Thunder Bay Main Cafeteria or Orillia Campus Cafeteria, you will be required to show your Lakehead University Vaccine Passport to cashiers and/or franchise operators who will be screening.If you are purchasing food for take-out from any of our cafeterias, presenting your Lakehead University Vaccine Passport will not be required.Starbucks, Dan's Diner, ATAC's food station, and the Orillia Simcoe Hall Kiosk will be take-out only, and so no screening will be required.Please be reminded that Lakehead University has a Mandatory Vaccination Policy that applies to all students, faculty, staff, and anyone who accesses Lakehead University premises.Before you can come to our campuses, you must:
  • Complete a daily COVID-19 screening (your screening result lasts for 24 hours); and
  • Complete your "Vaccine Passport" submission, or apply for an exemption.
There are three options to fulfilling these obligations before accessing our campuses:1. Using the Lakehead University Mobile Safety app2. Using a web browser from any computer to submit your Vaccine Passport Submission or Mandatory Daily COVID-19 Self-Assessment3. If you do not have access to Lakehead's Mobile Safety app or a computer you must visit Security Services and complete a COVID-19 screening before proceeding to your destination on campus AND have a paper or digital copy of your vaccination status on you at all times
Hours of Operation - Thunder Bay and Orillia: September 2021
We are pleased to announce the following Hours of Operation across both campuses this Fall term: Thunder Bay Campus / Aramark:Residence Cafeteria (beginning September 2nd) Monday to Thursday 7:45am to 7:45pm Friday 7:45am to 6:00pm Saturday, Sunday, Holidays: 9:00am to 6:00pm *CLOSED 3pm to 4pm for cleaning Main Cafeteria (beginning September 7th) (Subway, Bento, Pizza Pizza, Grill, Rotating Kitchen) Monday to Thursday 11:00am to 7:00pm Friday 11:00am to 3:00pm AGORA Starbucks (beginning September 7th) Monday to Thursday 8:00am to 6:00pm Friday 8:00am to 4:00pm BARTLEY RESIDENCE Dan's Diner (beginning September 7th) Friday, Saturday, Sunday 7:00pm to 11:00pm ATAC Cafe (Re-Opening to be confirmed, Late September) Monday to Thursday 8:00am to 6:00pm Friday 8:00am to 4:00pm For more information please visit the ARAMARK website at LAKEHEADU.CAMPUSDISH.COMCONNECT WITH US on Instagram @LakeheadDining @LakeheadConferenceServicesJames Kostick at manager.aramark@lakeheadu.ca   |    807-343-8010 ext. 8929Orillia Campus / Dana Hospitality: Dining Hall (beginning September 2nd) 
Monday to Friday 7:30am to 7:30pm Weekend, Statutory Holidays 10:30am to 6:30pm Simcoe Hall Kiosk (beginning September 7th) Monday to Friday 8:00am to 1:00pm For more information please visit the lakeheadu.icaneat.ca website or email danahospitality@lakeheadu.ca.  
Food and Conference Services Update: August 2021
Please be advised that as Food and Conference Services works to rebuild its team and capacity to respond to pre-pandemic levels of requests for meetings and event spaces, and catering services, there will be limitations to what they can do in the short term. To accommodate Lakehead-related needs and requests as much as possible, Conference Services has put a hold on all external requests for space and services until September 20. This decision is in keeping with government recommendations and the current 30 per cent capacity limit within Lakehead's facilities. In terms of Food Services and requests, until further notice, buffets and self-service style food requests are not available. We thank you for your patience and understanding.
COVID Update: July 2021
Hours of Operation and Food Service Style (Dine in or Take out) will be decided in August with the latest health unit regulations and may be subject to change with little notice depending on governmental or health unit recommendations. We will take into consideration student's schedules to ensure that the cafeteria is accessible to students during their regular school day. Our Food Services Team continually works with students' unique needs to ensure they have access to nutritious options for breakfast, brunch, lunch or dinner, which may include pre-arranging pick up times for meals if they are outside of our service times.