Digital Privacy Statement

Lakehead University (the “University”) is committed to preserving your right to privacy. We ensure that the confidentiality of your information is maintained and the collection, use and disclosure of your information is in compliance with the applicable Ontario privacy laws, The Freedom of Information and Protection of Privacy Act (“FIPPA”) and The Personal Health Information Act (“PHIA”). This page summarizes the privacy policies and practices that govern all Lakehead University websites.

The personal information collected by the University’s websites are not distributed to any private organizations or used for commercial marketing. Any personal information you provide to the University via its website is managed in accordance with FIPPA. Where a Lakehead University website collects additional information, such as personal health information, a statement of purpose and/or specific privacy policies will be available. Please be sure to read these statements and privacy policies.

How Is Your Information Collected And Used?

A cookie is a small file of information that a website places on your computer in order to store your preferences. Cookies used by Lakehead University allow us, among other things, to store your preferences and settings, analyze how our websites are performing and provide personalized experiences. These cookies may be created and read by Lakehead University systems and by third-party software we use to create and analyze personalized experiences. 

You have the ability to control how websites use cookies. Please see the help information of your internet browser to learn about settings to adjust how cookies are used. Note that some functionality of our online experiences require cookies in order to work properly. 

We also use web beacons and pixel-tracking tools to collect anonymous and aggregate data to assess the efficacy of advertising campaigns. For example, if a user clicks a web advertisement on a third-party site, pixel-tracking would be used on our site to verify a successful click-through from that advertisement. 

Information is collected on the University website through a variety of methods: 1) by University web servers; 2) via analytics services running on the University website; and 3) by information provided voluntarily in e-mail and/or web forms.

1) Information We Collect by Lakehead University Web Servers

Lakehead University web servers automatically collect certain information about your visit to our website, and logs any links clicked on during your visit.

The following types of information are collected by the University’s web servers:

  • Your Internet Protocol Address* (“IP Address”);
  • Type of browser and operating system you used to access our website;
  • Screen resolution of your monitor;
  • Date and time you accessed our website;
  • Webpages you visited and the links you clicked while on the page;
  • Address of any external website from which you linked to the University’s website.

* IP Addresses are unique numbers assigned by Internet Service Providers (“ISP”) to all devices used to access the Internet. Your domain name or IP Address may identify you depending on the naming standards followed by your ISP.

The information collected by our web servers is used by University employees to help us make our websites more useful to you, our audience, by learning about the number of times our site is visited, by monitoring traffic patterns and monitoring the types of technology used when accessing our sites. We make no attempt to link the collected information to your identity as we do not track or record information about specific individuals and their visits.

2) Information We Collect Via Google Analytics (Using Cookies)

The University uses Google Analytics to gather statistics on portions of its website. Google Analytics employs cookies, a digital marker, to define user sessions.

A cookie is a small piece of text information that is sent to your browser when you access a website such as ours. This text file contains important data that tells us how you are using our website. Google Analytics uses only first-party cookies for data analysis, which means that the cookies are linked to the University’s website domain(s), and the University will only use the collected data and cookies for aggregate statistical analysis related to your browsing behaviour. The cookie files allow us to provide you with personalized information on your future visits to our websites; they are not used for any other purpose. If you wish, you may change the settings on your web browser to deny cookies or to warn you when cookies will be deposited.

The following types of information are collected via Google Analytics and or Google Webmaster Tools:

  • Your internet domain and IP Address from which you accessed our website;
  • Hostname (a descriptive label that maps to an IP Address);
  • Type of browser and operating system you used to access our website;
  • Screen resolution of your monitor; • Date and time you accessed our website;
  • Webpages you visited;
  • The address of any external website from which you linked to the University’s website;
  • Search terms;
  • Type of request (For example, a request for a page or an event);
  • Cookie values;
  • Language encoding.

According to Google, the data collected cannot be altered or retrieved by services from other domains. If you choose, you can opt out by turning off cookies in the preferences settings in your browser. For more information on Google Analytics, please visit Google’s website.

The information collected by the analytics services is used by the University to improve our website as well as to provide University staff with the ability to better meet online content needs, improve our website, and improve the University’s online visibility.

3) Information Provided Voluntarily in E-mail and Web Forms

The University’s websites do not automatically gather any personal information from you, such as your name, phone number or email address; this information is only obtained if you provide it voluntarily. Should you choose to provide us with your personal information, we will use that information to respond to your message and to help us get the information you have requested. This information may also be shared with our customer service representatives, webmaster, web administrator or other University employees as a means to continually improve customer service. This applies to services such as newsletter sign up, advisor booking, online surveys and other similar services.

Examples of providing personal information voluntarily includes contacting us via email, completing an online form, newsletter sign up, online surveys and other similar services. Any form or page that collects personal information will include a Statement of Purpose, which will notify you of the specific use and/or disclosure of your information; therefore it is important that you read the statement before completing any forms.

How is Information Disclosed?

The Lakehead University will not sell, trade or disclose any identifiable user information derived from the use of an online service to third parties. Personal information will not be used or disclosed for any purpose other than as indicated in the Statement of Purpose, unless the disclosure is permitted under FIPPA and/or required under a legislation that supersedes FIPPA.

For example, the University will only provide personal information to copyright owners when required to by law. Unless specifically prohibited, the University will notify affected people in the event of an order compelling disclosure of personal information.

External Websites

The University’s websites may contain links to other websites. We are not responsible for the content and the privacy practices of external websites, and encourage you to examine each website's privacy policy and disclaimers to make your own decisions regarding the accuracy, reliability and correctness of material and information found on those sites.

Third Party Social Media

The University’s use of social media serves as an extension of its presence on the web. Social media accounts are public and not hosted on University servers. Users who choose to interact with us via social media should read the terms of service and privacy policies of these third party service providers and those of any applications you use to access them. The University uses services such as Facebook, Twitter, Instagram, LinkedIn, WeChat, Weibo and YouTube.

Additional Information

For questions or comments regarding this policy, or for additional information about the administration of The Freedom of Information and Protection of Privacy Act, contact the Lakehead University Risk Management and Access to Information office.