|Residence Halls Student Meal Plan|
A comprehensive, mandatory meal plan is included for students with accommodation in the Residence Halls.
**Note: With the unpredictable nature of the pandemic, the specific food service model and service outlets will depend on current health unit guidelines and the number of students, faculty and staff on campus. The Food Services mandate is to continue to ensure that fresh food will be provided on campus with a variety of options that can meet many dietary needs. Provincial Guidelines will dictate the style of service available: Dine In, Take Out, or Delivery.
|I Am In An Apartment or Townhouse, Can I Still Purchase a Meal Plan?|
As the apartment and townhouse units have full kitchens, meal plans are not mandatory. However, students not wishing to prepare all of their own meals can purchase one of the many optional meal plans that fits their needs.
See https://lakeheadu.campusdish.com/ for voluntary meal plans.
You can even add any amount of Declining Balance dollars to your student card to use on campus and not have to worry about carrying cash. DB Dollars can be used at any Aramark-Operated Food Services outlet.
Please note: there are no refunds on unused meals and/or declining balance amounts nor do they carry over to the next academic year.
For more information please contact the Aramark Office. (807) 343-8142
|Where Can I Use My Declining Balance (DB) Dollars?|
|We have various Food Service Outlets available on campus for you to enjoy - either by standard forms of payment or by using DB dollars on your student or staff card. |
Declining Balance dollars can be used at:
Click the links here for current options and hours of operation:
Click here for dining locations on campus
Don’t worry if you get too busy to cook or head to the grocery store! Check out Catertrax for ready-made meals for pick up and order your groceries for pick up or delivery. These services are available to anyone on & off campus!
Follow us on Instagram @lakeheaddining
|What About My Dietary Restrictions and Preferences?|
Please note that even though our Food Service Provider makes every attempt to mitigate the most common food allergies, we cannot guarantee our facilities are free from specific allergens of concerns. Please contact the Food Services Office to discuss your particular needs.
Religious and/or Cultural Food Requirements
|Residence Dining Hall Hours of Operation|
Open 7 days a week - Click here for hours of operation
Note: Cafeteria closures will only be put in effect during a residence-wide quarantine. A delivery model will be used to continue food services to meal plan students.
Hours of Operation:
Monday to Friday 7:30am to 7:30pm
Saturday, Sunday, Holidays, Reading Week: 10:30am to 7:00pm
|What is Being Served in the Residence Dining Hall?|
Click here to see what is on the menu in the Residence Dining Hall
|How Do I See My Remaining DB Dollars or Purchase a Voluntary Meal Plan?|
Apartment and Townhouse Students - Purchase a voluntary meal plan
ALL Students - View remaining DB Dollars balance or add more DB Dollars to your student card
Go to Campus Dish website:
Aramark will confirm that your account has been activated within 48 hours of your request.
|Residence Dining Hall Rules and Regulations|
Rules and Regulations are enforced by Management and Resident Assistants. Violations may result in appropriate Disciplinary Actions.
Note: Provincial Guidelines will dictate the style of service (Dine In, Take Out, or Delivery). See below for further amendments to service. Any changes to service or operation will also be posted in the Dining Hall for guests.
Covid-19 Protocols (if no indoor seating allowed):
2. Mask-wearing, physical distancing and hand hygiene protocols must be followed within the Cafeteria space. These rules will be sign-posted for reference within the facility.
Protocol during Quarantine or Self-Isolation:
|Withdrawal From Meal Plan|
Residence Halls Students - Please contact the Residence Admissions/Accounts Office at firstname.lastname@example.org with any questions as your meal plan is included as part of your accommodation.
For Voluntary Meal Plan holders, please contact our Food Services Office if you have questions regarding withdrawal from the Meal Plan. Any cancellations will incur an administrative fee at the time of processing.
Unused Declining Balance (DB) Dollars do not roll over into the next year.
|LATEST UPDATE From Aramark and Our Food Services Department|
In response to recent Covid-19 related restrictions across Ontario, our Campus Food Services partners are ready to offer a “take-out” system to serve our staff, faculty and students. The will change our hours of operation & new service models will be put in place as of Saturday January 8th and will remain in effect until further changes are introduced by the Ontario Government and Public Health. Until further notice, our Main Cafeteria, Subway and MilkTease Food Service Outlets will remain closed. Our Residence Cafeteria, Starbucks, and Dan’s Diner will open with modified hours.
Meals will be delivered to any student required to self-isolate during the Winter 2022 term. More information will be provided should a student require this service.
As we navigate the uncertain changes through this pandemic, we strive to open our operations with your health and safety at the forefront while balancing our operational limitations. All of our menu and operational decisions are made with the support and assistance of our Residence Life team to ensure our students have a variety of healthy options throughout the year.
To ensure workplace safety and maintain a safe environment to serve our customers, we are following safety protocols at our locations including temperature checks and daily health screening.We ask that you follow these criteria:
Residence Cafeteria - Reopening Saturday, January 8th, regular winter hours:
During this “take-out only” time period, the Residence Cafeteria will offer limited items on a retail basis (ie. cash, debit or credit card, DB Dollars) for staff, faculty, non-meal plan students and residence students wishing to make use of their DB dollars.
*Hours of Operation (Monday - Friday): Hours of operation will be evaluated after reopening and may change depending on customer traffic & students’ eating habits until restrictions are lifted on January 24, 2022.
Dan’s Diner - Reopening - Friday January 14th to Sunday January 16th:
In-Person Meetings are by Appointment Only. Please ensure you contact us to arrange a meeting in our office in advance.
Follow us on Instagram @lakeheaddining
Aramark Office: Located in the University Centre - Entrance to the office is in the ‘Alumni Commons’ Hallway towards the Faculty Lounge. When standing in the Agora, walk towards Lake Tamblyn and follow the hallway until you reach the “Aramark Office” door on your left-hand side.
Food & Conference Services Office: Located in Bartley Residence - Kenora / K107. The Bartley Residence is a separate building to the main campus, located on the other side of Lake Tamblyn. If you follow the path towards the Residences, you will find the Bartley Entrance off of the main road leading from campus. Upon entering the building, our Front Desk team can direct you or take a left and sharp right into the carpeted area of the building (you are now in the “Conference Centre”). There is another door on your left-hand side that leads into an office area. Please follow the hallway to K109.