Advising, Health & Wellness, Supports
Support for International Students
Lakehead University is committed to helping you achieve your academic goals. As you transition to Lakehead, and throughout your degree, we have a wide range of services in place to help you.
Join our amazing online programs to connect with the Lakehead International team and your fellow international students in a casual and fun environment.
On this page
24/7 Emergency Contact numbers for International Students*
Thunder Bay Campus Emergency Phone: 1-807-627-8701
Thunder Bay Campus Arrival Phone: 1-807-631-4123
Orillia Campus Emergency & Arrival Phone: 1-705-801-9963
* Lakehead University International's 24-hour phone line has some limitations for students studying outside of the province of Ontario, Canada. Provincial and legal boundaries limit our ability to respond to students outside of Ontario. We encourage all students in need of emergency medical or personal care to access supports in their home community.
Book a one-on-one virtual appointment with any of our International Advisors through our online booking system. It's quick and easy and you can choose an appointment time that works best with your schedule. We are here to support you and we look forward to meeting with you.
Health & Wellness
|Studying in-person (Orillia or Thunder Bay)|
Student Health and Wellness provides a range of counselling options, health services, and wellness programs so that you can get the most out of your Lakehead experience. To learn more about our mission, location and hours, visit our website.
Good2Talk is a free, confidential service for post-secondary students in Ontario, available 24/7/365. By calling 1-866-925-5454, post-secondary students in Ontario can receive professional counselling and information and referrals for mental health and well-being. This is a free service.
|Studying virtually (Outside of Canada)|
Students studying at Lakehead remotely can access a variety of supports including a mental health service called TalkCampus. It’s a free to download app where you can talk with other students from around the world if you’re struggling and worried about your mental health. Your student email address will give you free access, just download TalkCampus from the app stores.
Out of Jurisdiction Supports
You can also reach out to one of our International Student Advisors for personal counselling.
|English Language Centre Students|
As a student in the English Language Centre, you will be automatically registered to receive health insurance through guard.me. Please e-mail Christopher Gallinger at firstname.lastname@example.org if you have questions.
Students visiting Lakehead University on exchange programs are also enrolled into guard.me for the duration of their stay. Please e-mail Christopher Gallinger at email@example.com if you have questions.
|Undergraduate & Graduate International Students|
Every International Student must be enrolled in the University Health Insurance Plan (UHIP). All students should be enrolled for as long as they will be studying at Lakehead. Your UHIP card will be e-mailed to your Lakehead University e-mail address once you are enrolled.
The fee for this insurance plan will be automatically billed to your student account upon registration and is due with your first instalment. Current UHIP rates can be found at uhip.ca. If dependents are joining you (spouse or children), you are required to enroll them in UHIP as well.
Please email Christopher Gallinger at firstname.lastname@example.org if you have any questions.
While some Health Clinics in Thunder Bay (and elsewhere in Ontario) will directly charge your Insurance, in some cases, you may be required to pay upfront or be invoiced. In that case, you will need to complete a claim form to either pay for the clinic's services, or receive a reimbursement. Please refer to the uhip tutorial on how to submit a UHIP claim.
UHIP Refunds:Students who are withdrawing from the University, or who are graduating (in November, or May), may request a refund of a portion of their UHIP fees. Please note that refund applications are accepted on an on-going basis until March 1st of each academic year. For questions about receiving a refund: email@example.com
Lakehead University offers a limited number of bursaries and loans to assist current international students in meeting unexpected financial challenges. In all cases, students are encouraged to first meet with an International Advisor to discuss their particular situation prior to making an application.
|International Student Emergency Bursary Program|
The International Student Emergency Bursary Program is provided to both undergraduate and graduate students in the event of an unanticipated disruption to your financial situation. The emergency bursary is a grant, not a loan, which is paid directly into your account through the Lakehead Student Awards and Financial Aid office. The bursary may or may not include an amount for payment of housing fees.
In order to be eligible to apply for the International Student Emergency Bursary Program, students must:
International Student Emergency Bursaries may be awarded for:
Priority will be given to students who:
In order to apply, please:
Please note: There is no guarantee that your application will be approved or approved in its entirety, please plan accordingly.
|International Student Emergency Loan Program|
The International Student Emergency Loan program provides interest-free loans to international students currently studying at Lakehead University for emergency use only. Loans provide short-term assistance to students who will be receiving funds in the near future.
Each emergency loan will be examined on a case-by-case basis. To be considered for the International Student Emergency Loan, you are required to complete the Emergency Loan application form and submit it to Lakehead University International. Lakehead University International does not grant loans or bursaries for the following:
In order to be eligible to apply for the International Student Emergency Loan Program, students must:
Priority will be given to students who:
International Student Emergency Loan may be awarded for:
In order to apply, please:
Note: There is no guarantee that your application will be approved or approved in its entirety, please plan accordingly.
To schedule a meeting with an advisor to discuss your financial situation, please send an email to firstname.lastname@example.org.
|Lakehead University Student Union and Alumni Bursary|
Lakehead University Student Union Bursary for an International Student (LUVBI)
Alumni Association of Lakehead University International Student Bursary (ALIBI)
The application for these bursaries opens at the end of September. You will find the application on your myInfo portal.
Our international advisors are here to give you one-on-one guidance in all the matters specific to you as an international student. We can help you with any questions you might have about:
|Visa and Immigration Appointments and Workshops|
You have access to the services of Lakehead University's regulated International Student Immigration Advisor, who is designated through ICCRC (Immigration Consultants of Canada Regulatory Council). The advisor is here to help you with all immigration matters during your studies at Lakehead through one-on-one appointments and workshops.
To book an online appointment with our Immigration Advisor, please click here.
|Get Involved with Lakehead International|
Lakehead University International offers several opportunities for current student to get involved and give back to their community while adding their their resume and CV.
Peer Mentor Program
Peer Mentor program pairs up experienced Lakehead students with a small group of new international students to help them:
The Peer Mentor program organizes activities for all participants. It is a great way to meet new students and explore your new home.
Global Ambassador Program
Lakehead University’s Global Ambassador Program is the ultimate opportunity for students to represent Lakehead University and express their proud voice and spirit of Lakehead to future students and alumni globally.
Our Global Ambassadors are enthusiastic, globally-minded, inclusive and inquisitive. While enriching the student experience on campus and in the community, the program acts as a stage for collaboration, knowledge creation and exchange among Lakehead’s diverse student body, which represents over 70 nations around the world.
|Additional Student Support Services|
|In addition to supports offered specifically through our International Centre, Lakehead offers broad supports available across campus. Follow the links below to gain more information on the many supports you can access as a student.|