Mission
Student Health and Wellness is an environment that facilitates physical, emotional, intellectual and spiritual health.
In accordance with our vision, Student Health and Wellness aims to provide holistic, evidence-informed health and wellness services to meet the diverse needs of our student population.
Contact Info, Location and Hours
Eligibility
PLEASE NOTE: Opting out of the LUSU Health & Dental Plan does not impact your access to services from Student Health and Wellness; they are different fees/plans for different services.
Eligibility Criteria for Services |
Full-time and Part-time undergraduate and graduate students who have paid the appropriate ancillary fees are eligible to access Student Health and Wellness services. Learn more about Lakehead Ancillary Fees. Eligible students typically have access to the services for the current academic year. Eligibility for services continues until the end of August. This means that students are still eligible during summer months when they are not enrolled in classes as long as they are returning to Lakehead in the fall. In addition, when accessing our health services, eligible students must also provide proof of valid health insurance coverage. Examples of health insurance coverage are OHIP, other provincial health insurance plans, or the University Health insurance Plan (UHIP). Students must bring their student card and proof of valid health insurance coverage when booking an appointment or checking in for an appointment. If you have questions about your eligibility:Thunder Bay- Contact us by calling (807) 343-8361 or visit the Centre in person. Orillia- Contact us by calling (705) 330-4008 ext. 2115/2116 or visit the Centre in person. |
Exceptions |
Orillia Campus
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Policies and Documentation
No Show Policy |
Thunder BayIf you need to cancel an appointment, please call us the business day prior by 4:00 pm so that we can open up that spot for someone else who may need it. Out of respect for other students needing appointments and our practitioners’ time, if a patient does not show up for a scheduled appointment and does not provide any type of advanced notice, a no-show fee will be charged. No-show fees are assigned by the physician and range from $30.00 - $140.00, depending on the type of appointment missed. You can cancel your appointment by calling 343-8361. OrilliaIf you need to cancel an appointment, please call us the business day prior by 4:00 pm so that we can open up that spot for someone else who may need it. |
Privacy Statement |
Student Health and Wellness collects, uses and discloses personal health information in the course of providing services and has the responsibilities of a health information custodian under the Personal Health Information Protection Act (PHIPA). This statement provides a general description of Student Health and Wellness’s information practices. |
Certificate of Illness |
Lakehead University is temporarily suspending the need for a student who is ill to provide a Certificate of Illness or Incapacitation completed by a Medical Professional as per University Regulation IV “Examinations – Missed Examinations Due to Illness or Other Extenuating Circumstances”. For more information on procedures that have been temporarily implemented, please visit the Information For Students: Student Illness & Missed Exams page.GuidelinesThe guidelines and processes for issuing certificates have been adopted in the hopes that they will support:
CircumstancesCertificates may be issued in situations where a current illness or injury results in a significant disruption of academic or practical work. Students must have seen the professional at the time of illness or injury. There is a nominal charge ($5) for medical notes for academics. In some instances, Medical Certificates may be considered for a third-party request and a third-party charge will be levied. Circumstances in which a Certificates of Incapacity will not be issued are events or minor illnesses which may disrupt academics. They may include:
This should be dealt with between the faculty member and the student. Students with circumstances outside these guidelines should speak with their professor. If further resolution is required, the student should speak with the Chair/Director of their department or the Dean of the faculty; or Enrolment Services. IntentThe intent of these processes is to place responsibility for class attendance and achievement upon the student. Course requirements and class attendance are administrative matters between the student and professor or instructor. Staff do not have the power to excuse students from their classes. It is very difficult to judge objectively whether a student can attend class and it is impossible to assess the seriousness of a past condition when there are no longer any signs or symptoms. It is the responsibility of the student to notify professors/instructors when they are unable to attend class, complete an assignment, or fulfill practicum obligations because of illness or injury. CertificatesCertificates, when provided, will be completed, dated and signed by the professional and student. The original will be given to the student to deliver to the appropriate faculty member(s) or to Enrolment Services for final exams. Any additional copies are to be made by the student. A copy will be retained in the student's file in the Student Health and Wellness Centre. Note: Centre Certificates for final exams will be accepted by Enrolment Services if dated as seen by the Centre professional within three (3) business days of the missed exam. |