Gail

Johnson

As a graduate from Lakehead University and ORPT with an HBOR specialized in Tourism and a BA majoring in Geography I had the skills to launch into a lucrative career in the hospitality industry. I am currently the Front Office Supervisor at a brand new Marriott Hotel in Hamilton managed by Concord Hospitality.

As a student in ORPT I was given many opportunities to interact with the real world allowing me to practice the skills I was learning. As the ORPT/Lakehead University representative on the North of Superior Tourism Association I met many contacts who were an inspiration to me and I learned a lot about trends and forecasting. My involvement in other events such as organizing and running an Earth Day event for some local schools and being a member of a committee developing a tourism conference allowed me to practice all the skills I was taught ORPT.

The management, leadership and team building skills I developed while in ORPT assisted me in my career and have led to me doing some consultant work and training for Concord. This involves traveling to their various properties to work with the staff creating a team that will provide the best possible customer service.

Concord Hospitality is the fastest growing hospitality management company with a 35% annual growth rate. Their success stems from their four cornerstones: Quality, Integrity, Community, & Profitability. Concord Hospitality is a great company to work for and I owe my success within the company to my education and the great professors in ORPT.