Community Resources

For general information on the legal system, here are some good websites to visit:

For services relating to victims of crime, please visit Canada’s Victim Services website.

The following is a list of resources and contact numbers applicable to Northwestern Ontario and the District of Thunder Bay.

Police & Court

Anishinabek Police Service (APS) - 1-800-438-5638
Nishnawbe-Aski Police Service (NAPS)
Correctional Service Canada (Federal Parole – Local Office) - (807) 683-4490
National Parole Board/Correctional Service of Canada (Federal) Victim Information Service
Justice of the Peace (Walk-In Office / "Intake Court") - (807) 626-7155 (Press 1)
Ontario Board of Parole (Provincial) - (416) 325-4480 (Long Distance)
Victims and the Ontario Parole Board - (888) 579-2888 (Toll Free)
Ontario Court of Justice (Criminal) - (807) 626-7100
Ontario Court of Justice (Family) - (807) 626-7100
Ontario Ombudsman (Public Sector Complaints) 1 (800) 263-1830
Ontario Provincial Police, Thunder Bay (OPP) - (807) 939-2133
Probation Office (Young Persons, 12-17 Years) - (807) 475-1400
Probation and Parole (Adults, 18+ Years) - (807) 343-7521
Thunder Bay Courthouse (Main Number) - (807) 626-7100
Thunder Bay Correctional Centre (Adults and Young Persons 16-17 Years, Secure Custody) - (807) 475-8401
Thunder Bay District Jail (Adult) - (807) 345-7364
Thunder Bay Police (TBP) - Non-Emergency
(807) 684-1200
Ontario Government - Driving and Licencing Information

Legal Services

Legal Aid Family Law Office (Thunder Bay) - (807) 346-2950
Kinna-Aweya Legal Clinic - (807) 344-2478
Lawyer Referral Service - (800) 268-8326 (Toll Free)
Legal Aid Ontario - (807) 345-1972
Nishnawbe-Aski Legal Services - (807) 622-1413
CLEO (Community Legal Education Ontario) - (416) 408-4420 (Long Distance)
Steps to Justice - (416) 408-4420 (Long Distance)
Social Justice Tribunals Ontario
Landlord/Tenant Board - 1(888) 332-3234
Ministry of Housing - Ontario Standard Lease Guide
Ontario Government - Driving and Licencing Information

Children & Youth

Children's Aid Society (CAS) - (807) 343-6100 (24 Hour Line)
Children's Centre Thunder Bay - (807) 343-5000
Creighton Youth Services (Young Offenders, Open or Closed Custody, 12-15 Years) - (807) 766-2900
Dilico Ojibway Child and Family Services - (807) 623-8511
Kairos (Young Persons, 16-17 Years, Open Custody) - (807) 623-1690
Kid’s Help Phone - (800) 668-6868 (24 Hour Line)
Thunder Bay Supervised Child Access Program - (807) 343-5000
Shelter House Thunder Bay - (807) 623-8182

Women

Assaulted Women’s Helpline - (866) 863-0511 (Toll Free)
Beendigan Inc. (Anishinabe Women's Crisis Home & Family Healing Agency) - (807) 344-9579
Centre des Femmes Francophones du Nord-Ouest de l’Ontario (CFFNOO) - (807) 684-1955
Crisis Line *French Speaking Women Only* - (877) 336-2433 (Toll Free – 24 Hour Crisis Line)
Elizabeth Fry Society - 1-888-885-4072
Faye Peterson Transition House (Regional Women’s Shelter) - (807) 345-0450 (24 Hour Line)
Shelter House Thunder Bay - (807) 623-8182

Men

John Howard Society - (807) 623-5355
Shelter House Thunder Bay - (807) 623-8182

Family

Catholic Family Development Centre - (807) 345-7323
Dilico Ojibway Child and Family Services - (807) 623-8511
Legal Aid Family Law Office (Thunder Bay) - (807) 346-2950
Family Responsibility Office - (800) 267-7263 (Toll Free)
Metis Nation of Ontario Healing and Wellness Branch (807) 624-5025 - Metis Family Wellbeing Program & Community Wellness Worker Program
Parent's Help Line - (888) 603-9100 (Toll Free)

Elders

Community Elder Abuse Committee (Referral from CIRC) (807) 626-9626

Disabilities

Canadian National Institute for the Blind (CNIB)- (807) 345-3341

Workers

Thunder Bay and District Injured Workers Support Group - (807) 622-8897
Office of the Injured Worker Advisor (Ontario)

Substance Abuse

Drug and Alcohol Helpline - (866) 531-2600 (Toll Free)

Mental Health & Wellness

Lakehead Psychiatric Hospital Community Mental Health Services - (807) 343-4300
Lakehead University Psychology Clinic - (807) 343-8441
Thunder Bay Crisis Response Service - (807) 346-8282
Brain Injury Services of Northern Ontario (BISNO) (807) 623-1188 or toll free 1 (866) 796-1188
Canadian Mental Health Association (Thunder Bay) Main (807) 345-5564 or Crisis response services (807) 346-8282/ 1-888-269-3100

Gambling

The Ontario Problem Gambling HelpLine - (888) 230-3505 (Toll Free)

Community Services

Anishnawbe Mushkiki - (807) 623-0383
Community Information and Referral Centre (CIRC) - (807) 626-9626
L’Accueil Francophone de Thunder Bay - (807) 684-1940
Lawyer Referral Service - (800) 268-8326 (Toll Free)
Lutheran Cummunity Care Centre - (807) 345-6062 or 1-855-376-6673
Metis Nation of Ontario Healing and Wellness Branch (807) 624-5025 - Includes Community Wellness Worker Program; Metis Family Wellbeing Program and Victim Services Program
MPP Thunder Bay Superior North - Lise Vaugeois
MP Thunder Bay Superior North - Patty Hajdu
MPP Thunder Bay Attikokan - Judith Monteith-Farrel
Ontario Ombudsman (Public Sector Complaints) 1 (800) 263-1830
Ontario Works - (807) 766-2111
PACE - People Advocating for Change through Empowerment Inc
Persons United for Self-Help in Northwestern Ontario Inc. (P.U.S.H. Northwest) - (807) 345-3400
Sign Language Interpretive Services (Canadian Hearing Society) - (807) 623-1646
The District of Thunder Bay Social Services Administration Board - (877) 281-2958 (Toll Free)
The Sexual Abuse Centre - (807) 345-0894
Thunder Bay Counselling Centre (formerly Family Services Thunder Bay) - (807) 684-1880
Thunder Bay Indigenous Friendship Centre - (807) 345-5840
Thunder Bay Multicultural Association (Cultural Interpreter Access Centre) - (807) 345-0551
Thunder Bay Regional Health Sciences Centre - (807) 684-6000
Shelter House Thunder Bay - (807) 623-8182
Ontario Government - Driving and Licencing Information

Victim Services

Metis Nation of Ontario's Healing and Wellness Branch (807) 624-5025 (Victim Services Program)
Victim Crisis Assistance and Referral Service (VCARS) - (807) 684-1051
Victim Support Line (VSL) - (888 579-2888 (Toll Free)
Victim Assistance Unit (Thunder Bay Police) - (807) 684-1200
Victim/Witness Assistance Program (V/WAP – Ministry of the Attorney General) - 1-888-394-6930
Steps to Justice regarding Victim Quick Response Program
Victim Quick Response Program (Min of AG) - Compensation for Victims of Violent Crime

If you know of another legal information service or site that you think should be listed on our page, please email us at legalservices.law@lakeheadu.ca.

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