Job ID:                        SCHII-23-09

Job Title:                    Recruitment Admissions Officer

Department:            Enrolment Services – Undergraduate Admissions/Undergraduate Recruitment

Campus:                     Thunder Bay, ON

Status:                        Full Time, Permanent

Job Category:            Schedule II

Date Posted:             June 2, 2023

Closing Date:            June 14, 2023

Why Lakehead University?

Thunder Bay is one of Canada’s top emerging cities. Here you will find a mix of modern city living and the best of nature – all on your doorstep. Thunder Bay provides small city affordability, big city opportunities and the bonus of a superior lifestyle. When it comes to location, nature and cost of living, Thunder Bay is one of the best places to live in Canada. For more on the vibrant city of Thunder Bay, visit thunderbay.ca.

At Lakehead University we challenge the conventional to provide a university experience that’s far from ordinary.  Your unique ideas will be respected and encouraged.  Join our thriving academic community where you can make a real difference through innovation and collaboration.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research.  In 2022, for the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2023 University Rankings.

About this Job

The Recruitment Admissions Officer is a joint position between Undergraduate Admissions and Undergraduate Recruitment that serves as both a fully trained Admissions Officer and Student Recruiter. As an Admissions Officer, this position provides admissions counselling and conducts admissions assessments for current and prospective students. As a Student Recruiter, the individual is involved in recruiting and converting students by coordinating and representing Lakehead at various events both virtually and in person, such as high school visits, college fairs, community events, career fairs, and other venues across Thunder Bay and the province. In a regular cycle, there is an extensive travel component while in Undergraduate Recruitment.

Job Duties

• Advises prospective students, applicants and current students on Lakehead University's admission policies, procedures, requirements, and on the suitability of qualifications for admission consideration
• Assists applicants through the application and admissions process -Responds to inquiries during scheduled in-person and virtual appointments, drop-ins, phone calls and emails
• Shares and disseminates admissions-related information to other staff members
• Provides support to guidance counsellors, including responding to inquiries regarding admission requirements and required documentation
• Cultivate and establish close relationships with local and regional guidance counsellors, teachers, and staff along with college transfer counsellors, and maintains a comprehensive database for future communication and relationship management
• Research and develop entry strategies for new territories and potential partnerships
• Generates Offer of Admission letters using Colleague for all undergraduate admits
• Performs other duties as assigned by management

Qualifications

• University degree or equivalent education in a related field;
• Minimum of 1 to 2 years of experience working in a post-secondary setting in the field of student admissions and / or recruitment;
• A valid Ontario driver's license and willingness and ability to travel on university business, often on short notice
• Demonstrated excellence in public speaking with the ability to create and deliver dynamic presentations;
• Appreciation and understanding of diverse cultures and backgrounds with the ability to communicate with multicultural populations;
• Well-developed research, analytical, decision-making and computer skills;
• Ability to multi-task and the capacity to handle heavy workload;
• Ability to maintain confidentiality of student data records and understand the importance of the Freedom of Information and the Protection of Privacy Act;
• Proficiency in Word, Excel and PowerPoint as well as functional experience with student information systems, specifically Ellucian Colleague. 

Working Conditions

• Extensive travel across Ontario for Student Recruitment Initiatives
• Varying hours and days of work to accommodate travel, events and school/fair visits
• Office environment

What do We Offer?

This position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver.

Lakehead University has a commitment to supporting employees and providing opportunities for flexible and diverse work arrangements.  We are proud to share the Alternate Work Arrangement Guideline as a step to creating innovative schedules that work for our employees to promote a quality work-life balance.  Please inquire with the hiring manager if this position is eligible for an Alternate Work Arrangement.

How to Apply

Interested applicants may apply by clicking on this link to this Google Form and attaching your cover

letter and resume in word or PDF format.

If you are experiencing any issues with the Google Form, please email careers@lakeheadu.ca for assistance.

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements

Job ID:                       #GEN-23-06

Job Title:                   Employee and Labour Experience Advisor

Department:           Office of Human Resources

Campus:                    Thunder Bay, ON

Status:                       Part-Time, 7-month contract

Job Category:           General

Date Posted:             June 1, 2023

Closing Date:            June 12, 2023

Why Lakehead University?

Thunder Bay is one of Canada’s top emerging cities. Here you will find a mix of modern city living and the best of nature – all on your doorstep. Thunder Bay provides small city affordability, big city opportunities and the bonus of a superior lifestyle. When it comes to location, nature and cost of living, Thunder Bay is one of the best places to live in Canada. For more on the vibrant city of Thunder Bay, visit thunderbay.ca.

At Lakehead University we challenge the conventional to provide a university experience that’s far from ordinary.  Your unique ideas will be respected and encouraged.  Join our thriving academic community where you can make a real difference through innovation and collaboration.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research. In 2022, for the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2023 University Rankings.

About this Job

Reporting to the Manager, Employee and Labour Relations the incumbent works collaboratively with the Human Resources team to assist with providing strategic advice, guidance, recommendations and support to the University’s management team and employees. This role will have a client centered approach by promoting and supporting positive labour and employee relations with matters related to collective agreement interpretation, grievance procedure, performance and attendance management, conduct in the workplace and conflict resolution. 

The incumbent handles confidential information in an appropriate manner and refers more complex queries as appropriate. These include responding to requests or questions from labour relations, providing information or redirecting to other contacts as appropriate; alerting the Manger of any issues that they should be aware of or that require their attention; providing administrative support when required; conducting research, gathering and compiling confidential information in support of special projects, grievances, and the University’s bargaining strategy.

Job Duties

• Provide guidance and support to management and employees on positive employee relations.
• Provide guidance to management on matters relating to workplace conflict and employee misconduct.
• Assist with collective bargaining by researching industry data, identifying trends, surveying appropriate groups, developing proposal recommendations, assessing and analyzing current collective agreements, and participating on the negotiation committee.
• Participate in the processing of grievances, including conducting research, preparing background documentation, briefing documents and summary reports.
• Coach management with performance improvement approaches and strategies related to their employees and provide advice on development
• Develop and deliver training programs for management and employees in areas of, employee and labour relations
• Assist with research and keep current on emerging issues such as legislation changes, case law to ensure compliant and minimizing risks.
• Develop processes to maintain and accurately track LR/ER metrics and prepare regular report, identify trends and emerging labour relations issues.
• Develop, review, and advise on policies as required.
• Perform other duties as assigned.

Qualifications

• Completion of a post-secondary education in Human Resource Management and a minimum of 5 years progressive experience in labour and employee relations. An equivalent combination of education and experience may be considered.
• A CHRP/CHRL designation would be an asset
• Experience and advanced knowledge on matters such as employee/labour relations, performance management, investigations/fact-finding, discipline, workplace complaints and grievances.
• Knowledge of relevant legislation including but not limited to the Ontario Human Rights Code, Labour Relations Act, Ontario Employment Standards Act.
• Experience working effectively in a highly confidential and multi-disciplinary environment and building positive relationships with stakeholders. Experience in a University environment would be a definite asset.
• Demonstrated success working in a highly collaborative and team-based environment.
• Strong customer service focus with excellent interpersonal skills and the ability to communicate effectively verbally and in writing.
• Demonstrated analytical, research and problem-solving skills.

• Demonstrated proficiency with software applications (Microsoft Office and Google Workspace).
• Demonstrated initiative, tact, discretion and judgment. Possesses a high level of integrity and professionalism
• Ability to interpret and apply complex guidelines, manage multiple conflicting tasks concurrently, professionally, effectively and follow through on multiple work initiatives.

• Experience researching and compiling information in preparation for, and during, the collective bargaining process.
• Experience preparing investigation files, disciplinary letters, and other related correspondence.
• Experience working on an employer brand strategy would be an advantage.

Working Conditions

• Office environment
• Varying hours of work to accommodate meetings and events outside of regular working hours

What do We Offer?

Lakehead University has a commitment to supporting employees and providing opportunities for flexible and diverse work arrangements.  We are proud to share the Alternate Work Arrangement Guideline as a step to creating innovative schedules that work for our employees to promote a quality work-life balance.  Please inquire with the hiring manager if this position is eligible for an Alternate Work Arrangement.

How to Apply

Interested applicants may apply by clicking on this link to this Google Form and attaching your cover letter and resume in word or PDF format.

If you are experiencing any issues with the Google Form, please email careers@lakeheadu.ca for assistance.

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements

Job ID:                        UNIFOR-23-02

Job Title:                    Caretaker II

Department:               Physical Plant

Campus:                     Thunder Bay, ON

Status:                        Full Time, Temporary

Job Category:            UNIFOR

Date Posted:              May 30, 2023

Closing Date:            June 13, 2023

Why Lakehead University?

Thunder Bay is one of Canada’s top emerging cities. Here you will find a mix of modern city living and the best of nature – all on your doorstep. Thunder Bay provides small city affordability, big city opportunities and the bonus of a superior lifestyle. When it comes to location, nature and cost of living, Thunder Bay is one of the best places to live in Canada. For more on the vibrant city of Thunder Bay, visit thunderbay.ca.

At Lakehead University we challenge the conventional to provide a university experience that’s far from ordinary.  Your unique ideas will be respected and encouraged.  Join our thriving academic community where you can make a real difference through innovation and collaboration.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research.  In 2022, for the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2023 University Rankings.

Hours of Work

Primarily a 8:00 a.m. to 4:00 p.m. shift, Monday to Friday. When required, hours of work and location may be modified to suit the needs of the University

Job Duties

• Performs a wide variety of tasks in Physical Plant and/or Residence related to custodial, grounds, shipping/receiving and electrical work. The principal responsibilities are outlined on the position descriptions for Receiver/Shipper/Trucker; Custodian I; Caretaker; Groundsworker and Electrician Helper.
• Will be assigned to a home department in Housekeeping.
• Works in compliance with the Occupational Health & Safety Act, WHIMIS Regulations; Transportation of Dangerous Goods Act; other health & safety-related legislation & standards and with such workplace practices as outlined by his/her immediate supervisor.
• Operates the appropriate machinery for the position, e.g., floor cleaning machine, lawn mower,trucks, power tools, etc.

• Performs other related duties as assigned

Qualifications

• Minimum Grade 12 education
• Experience in custodial, grounds, receiving/shipping.
• Must have a current, valid driver’s licence of the appropriate class, with a good driving record.
• Must have the following certifications (or the ability to complete certifications during the trial/probationary period): WHMIS, chainsaw certification, defensive driving certificate, forklift

certification, current Transportation of Dangerous Goods certificate and any other related training during the trial/probation period (E.g. tractor operation, etc.)

• Ability to follow oral and written instructions.
• Ability to meet the physical demands of the job, including lifting, carrying, pushing, pulling heavy objects (occasionally over 100 lbs.), working at heights (scaffolding and ladders) and perform overhead work.

• General knowledge of recognized practices and safe work habits and techniques employed in grounds maintenance, custodian work, and electrical work and in receiving/shipping, including knowledge of traffic laws and defensive driving principles.

• Familiarity with the Occupational Health & Safety Act and its regulations and other health and safety related legislation and standards.
• Ability to operate the appropriate machinery for the position (e.g. forklift, tractors, loaders, scrubbers, carpet extractors, etc.)

• Aptitude for general maintenance functions.
• Ability to deal courteously with staff, students and the general public.
• Proven good work record, attendance and punctuality
• Ability to perform heavy manual work, shovelling gravel and snow on a continuous basis as required, and carrying bags of salt and fertilizer on and off the truck

A conditional offer of employment will be extended to the successful applicant. On evidence that a candidate is able to meet the physical demands of the essential duties of the job, as determined through the completion of a pre-employment screening, a final offer of employment will be extended to the candidate. The screening will be based on the Physical Demands Analysis (PDA) of the job.

What do We Offer?

This position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver.

How to Apply

Interested applicants may apply by clicking on this link to this Google Form and attaching your cover

letter and resume in word or PDF format.

If you are experiencing any issues with the Google Form, please email careers@lakeheadu.ca for assistance.

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements

Associate Vice-President, Financial Services

Thunder Bay

Financial Services

Full-Time, Permanent

Competition # SCHII-23-15

Lakehead University is seeking qualified candidates for the position of Associate Vice-President, Financial Services. Thunder Bay is one of Canada’s top emerging cities. Here you will find a mix of modern city living and the best of nature – all on your doorstep. Thunder Bay provides small city affordability, big city opportunities and the bonus of a superior lifestyle. When it comes to location, nature and cost of living, Thunder Bay is one of the best places to live in Canada.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research.  In 2022, for the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2021 University Rankings.

Reporting to the Vice-President (Administration and Finance), the AVP Financial Services is accountable for leading the Financial Services team in managing the university’s financial and accounting policies, systems and processes, and tax and regulatory requirements.  The incumbent will provide advice to the University Senior Leadership team on best practices and the optimal utilization of the University’s financial resources in matters such as budgets, contracts, financial management reporting and purchasing matters.  Ensuring compliance and maintaining internal controls to adhere to financial legislation, generally accepted accounting principles, policies and procedures, and to the terms of the Provincial and Federal Funding Agreements are key roles within this position.  The Associate Vice-President (Financial Services) oversees the relationship with the external auditors and regulatory authorities.

The AVP Financial Services provides leadership and operational oversight in the financial management of the University, including financial reporting, cash management, management of endowed funds, research accounting, accounts payable, procurement services, pension services, payroll services, student receivables and the Campus Bookstores. The incumbent also plays a key role in the establishment of the operating and ancillary strategic budget plans and provides support to Senior University Administration and to Board Committees on finance, accounting, investments, budget related matters and provides recommendations concerning the University’s financial risks and opportunities.  Through developing department goals and objectives, the incumbent will create short and long term plans for the financial success of the University, and monitor and evaluate the progress in achieving these plans.

As the ideal candidate for this senior-level position will be an accomplished who can manage high functioning teams.  Additionally, you are a Chartered Professional Accountant with more than ten years of experience in progressive leadership roles, preferably in a post-secondary environment.  You have expert knowledge of Generally Accepted Accounting Principles, accounting theory and practice, including relevant legislation as it relates to the Public Sector.  You also have experience in process improvement and change management especially relating to ERP systems. The successful candidate will have exceptional critical thinking skills to solve problems, set priorities and deadlines to ensure multiple projects and objectives.

Additionally:

-       University Degree and demonstrated expertise in the field

-       Exceptional interpersonal, leadership and team building skills

-       Excellent analytical and problem solving skills, with strong decision making skills

-       Familiarity with academic organizational culture, administration and collegial governance would be considered an asset.

-       Ability to achieve continuous improvement and to exemplify customer service focus.

This position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver.

Interested applicants may apply by clicking on this link to a Google Form and attaching your cover letter and resume in word or PDF format by May 18, 2023.

If you have any technical difficulties in accessing the link, please reach out to careers@lakeheadu.ca.

We appreciate your interest; however, only those selected for an interview will be notified.

Lakehead University is committed to building and fostering a diverse and inclusive university community and encourages applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities, persons from 2SLGBTQ+ and other equity-deserving groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. This is in accordance with Canadian immigration laws. 

Lakehead University has an Equity, Diversity and Inclusion Action Plan 2019-2024 with a goal to recruit and retain a diverse workforce as measured by increasing representation of under-represented groups among applicants, candidates and hires. We encourage candidates to self-identify, if you are from an under-represented group, and prefer candidates with the knowledge, competencies and relationships derived from lived experience. 

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

Job ID:                        COPE-23-07

Job Title:                    Accounts Payable Clerk

Department:               Financial Services - Accounts Payable

Campus:                     Thunder Bay, ON

Status:                        Full Time, Permanent 

Job Category:            COPE

Date Posted:              May 26, 2023

Closing Date:            June 2, 2023

Why Lakehead University?

Thunder Bay is one of Canada’s top emerging cities. Here you will find a mix of modern city living and the best of nature – all on your doorstep. Thunder Bay provides small city affordability, big city opportunities and the bonus of a superior lifestyle. When it comes to location, nature and cost of living, Thunder Bay is one of the best places to live in Canada. For more on the vibrant city of Thunder Bay, visit thunderbay.ca.

At Lakehead University we challenge the conventional to provide a university experience that’s far from ordinary.  Your unique ideas will be respected and encouraged.  Join our thriving academic community where you can make a real difference through innovation and collaboration.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research.  In 2022, for the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2023 University Rankings.

About this Job

Reporting to the Manager, Treasury and Ancillary Accounting, the Accounts Payable Clerk is actively involved in ensuring all items requiring payment have adhered to the University’s Purchasing Policy and Controls & Signing Authority Policy. As an Accounts Payable Clerk for Lakehead, you will be responsible for processing invoices, cheques and travel expense statements.

Job Duties

• Verify Coding & Signing Authority     
• Process Invoices
• Processing Cheque Requisitions and Travel Expense Statements
• Vouchering
• Communications with Vendors and Departments

Qualifications

• Accounting or Bookkeeping diploma or certificate from a College or University .
• An understanding of Fund Accounting
• An understanding of electronic data interchanges and proficient computer skills
• Proficient math skills
• An understanding of the application of PST/GST legislation
• An understanding of the Income Tax Act as it applies to Non-resident income
• Good Communication Skills
• Ability to adapt to an ever-changing environment
• Excellent time management and exceptional attention to detail
• Excellent written and oral communication, organizational and interpersonal skills;
• Demonstrate the ability to work and handle all office duties in a confidential and diplomatic manner;
• Ability to multitask a variety of high priority duties and work under the pressure of deadlines in a busy office with frequent interruptions;
• Excellent spelling and grammar skills;
• Strong capacity for independent judgement.

Working Conditions

• Office environment

What do We Offer?

This position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver.

How to Apply

Interested INTERNAL applicants may apply by clicking on this link to this Google Form and attaching your cover

letter and resume in word or PDF format.

If you are experiencing any issues with the Google Form, please email careers@lakeheadu.ca for assistance.

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements

Job ID:                       COPE-23-08

Job Title:                    Bookstore Clerk

Department:               Bookstore

Campus:                    Thunder Bay, ON

Status:                        Part-time, Permanent

Job Category:            COPE Level 3 INTERNAL

Date Posted:             May 23, 2023

Closing Date:            May 30, 2023

Why Lakehead University?

Thunder Bay is one of Canada’s top emerging cities. Here you will find a mix of modern city living and the best of nature – all on your doorstep. Thunder Bay provides small city affordability, big city opportunities and the bonus of a superior lifestyle. When it comes to location, nature and cost of living, Thunder Bay is one of the best places to live in Canada. For more on the vibrant city of Thunder Bay, visit thunderbay.ca.

At Lakehead University we challenge the conventional to provide a university experience that’s far from ordinary.  Your unique ideas will be respected and encouraged.  Join our thriving academic community where you can make a real difference through innovation and collaboration.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research.  In 2022, for the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2023 University Rankings.

About this Job

Reporting to the Bookstore Manager, the Bookstore Clerk’s primary role is that of a customer service representative. The following is a brief outline of the responsibilities.

Job Duties

• Serve as the first point of contact for internal and external customers;
• Perform daily cash transactions on the POS system ensuring all transactions are handled in an accurate and timely manner;
• Respond to emails and telephone inquiries pertaining to course materials in a timely fashion;
• Open and close the Bookstore in accordance with store policies and procedures;
• Monitor the floor and gates for security issues and notify immediate supervisor of issues;
• Price, stock, tag and shelve course materials, general merchandise and stationery supplies;
• Print, process and ship all online web orders using Bookware 3000 and select shipping partners;
• As directed, pull and pack all course material slated for return;
• Assist with the maintenance of spreadsheets as well as with the research and ordering of course materials;
• Assist marketing initiatives involving on-campus digital display screens and other forms of social media;
• Perform other related duties as required.

Qualifications

• Strong oral and written communication skills.
• Must be mathematically competent
• Able to effectively handle frequent interruptions while still meeting deadlines
• Able to operate a personal computer. Knowledge of Microsoft Office and other standard
• office software, especially Excel and Word, Internet Explorer, Safari, Photoshop, and e-

mail.

• Familiarity with social media platforms including Facebook, Twitter, Instagram, Pinterest

and Snapchat.

• Able to deal tactfully with the public.
• Retail knowledge (at least 1 - 2 years) preferred.
• Physical strength is required in order to lift and move heavy cartons of academic

textbooks. Occasional use of pallet jack to transport boxes.

What do We Offer?

This position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver.

Lakehead University has a commitment to supporting employees and providing opportunities for flexible and diverse work arrangements.  We are proud to share the Alternate Work Arrangement Guideline as a step to creating innovative schedules that work for our employees to promote a quality work-life balance.  Please inquire with the hiring manager if this position is eligible for an Alternate Work Arrangement.

How to Apply

Interested INTERNAL applicants may apply by clicking on this link to this Google Form and attaching your cover

letter and resume in word or PDF format.

If you are experiencing any issues with the Google Form, please email careers@lakeheadu.ca for assistance.

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements

Category: Multiple Faculty Positions
Campus: Thunder Bay Campus
Application Deadline:Open until filled (review of applications will commence on June 15, 2023)

Reference #: SES-2022-23-07 (tenure-track) and SES-2023-24-01 (tenure-track) and SES-2023-24-02 (tenure-track) and SES-2023-24-03 (tenure-track)

Lakehead University, Thunder Bay Campus, invites applications for multiple tenure-track positions in the Department of Computer Science. The positions will commence on August 1,2023 at a rank commensurate with experience and qualifications.

Applications for these multiple faculty positions are invited from outstanding candidates in Computer Science who have a strong teaching and research focuses, with preferences in the following areas:

• Machine Learning and Deep Learning
• Big Data
• Natural Language Processing
• Cryptography and Computer Security and Privacy
• Theory of Computation/Algorithm Optimization
• Human Computer Interaction
• Computer Vision and Image Processing
• Computer Graphics
• Software Engineering
• Pattern Recognition
• Mobile Computing
• Health Informatics
• Game Programming
• Cloud Computing
• Databases
• Operating Systems/Computer Architecture
• Ethical Issues in Computer Science

Applications with exceptional research in other related areas will also be considered.

The successful tenure-track candidate is expected to initiate an externally funded research program and contribute to the supervision of graduate students in our MSc Program and in our planned PhD Program in Systems and Computing. Candidates having a good publishing record in high impact journals and tier 1 conferences will be given preference. Additionally, candidates are expected to actively participate and support departmental activities and services. 

Applicants should hold a PhD in Computer Science or a closely related discipline. Candidates are expected to teach a wide range of undergraduate and graduate courses and demonstrate the ability to adapt to a rapidly changing discipline by incorporating new material. Prior teaching and post-doctoral experience as well as courses or certificates in teaching practice will be considered as an asset. Experience with experiential learning and online or alternative modes of course delivery is highly desired.

The Department of Computer Science is a fast-growing department with a total of 10 full-time faculty members including one faculty-based research chair. Our faculty members are involved in various externally funded research programs.

Lakehead is a comprehensive university with a reputation for innovative programs and cutting-edge research. Our campuses are located in Thunder Bay on the traditional lands of the Fort William First Nation, Signatory to the Robinson Superior Treaty of 1850 and in Orillia on the traditional territory of the Anishinaabeg, and Rama First Nation. Lakehead University acknowledges the history that many nations hold in the areas around our campuses and is committed to a relationship with Métis and Inuit and First Nations peoples. Lakehead has approximately 10,000 students and 2,160 faculty and staff. With an emphasis on collaborative learning and independent critical thinking and a multidisciplinary teaching approach, Lakehead offers a variety of degree and diploma programs at the undergraduate, graduate, and doctoral levels through its nine faculties, including Business Administration, Education, Engineering, Health and Behavioural Sciences, Natural Resources Management, Science and Environmental Studies, Social Sciences and Humanities, Graduate Studies, and Faculty of Law. For further information, please visit: www.lakeheadu.ca.

For further information, please contact Dr. Hosam El-Ocla, Acting Chair, Department of Computer Science (e-mail: hosam@lakeheadu.ca).  Detailed information on our undergraduate and graduate programs is available on our homepage: https://www.lakeheadu.ca/academics/departments/computer-science

Review of applications will begin immediately and will continue until the positions are filled.  Applications received by June 15, 2023 will receive full consideration. The electronic application (in the form of one PDF document) quoting Reference # SES-2022-23-07 or SES-2023-24-01 or SES-2023-24-02 or SES-2023-24-03 should include: a letter of interest, curriculum vitae, evidence of teaching effectiveness (including a statement of teaching philosophy, course outlines and teaching evaluations for previously-taught courses), a statement of a research plan (current and future interests), copies of the three most significant publications, and the names and contact information of three references. A completed Confirmation of Eligibility to Work in Canada.pdf form must accompany your package. 

Applicants should submit their electronic application to:

Dr. Sreekumari Kurissery
Acting Dean Faculty of Science and Environmental Studies
Lakehead University
Thunder Bay, Ontario
e-mail: applications.ses@lakeheadu.ca

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. This is in accordance with Canadian immigration requirements.

Lakehead University has an Equity, Diversity and Inclusion Action Plan 2019-2024 with a goal to recruit and retain a diverse workforce as measured by increasing representation of under-represented groups among applicants, candidates and hires. We encourage candidates to self-identify, if you are from an under-represented group, and prefer candidates with the knowledge, competencies and relationships derived from lived experience. Experience working with Indigenous or racialized communities, and/or members of other equity-deserving groups is a strong asset. A lived experience or worked experience of any of these issues is preferred.

We appreciate your interest; however, only those selected for an interview will be notified. Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8010 ext. 8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

This position is subject to budgetary approval.

Job ID:                        OR-23-05

Job Title:                    Indigenous Cultural Wellness Facilitator

Department:               Office of Indigenous Initiatives & Student Health and Wellness

Campus:                     Orillia, ON

Status:                        Part-Time, Contract

Job Category:            Non-Union

Date Posted:              May 18, 2023

Closing Date:            Open until filled *review of applicants will begin May 29, 2023

Why Lakehead University?

At Lakehead University we challenge the conventional to provide a university experience that’s far from ordinary.  Lakehead's Orillia campus is a thriving academic community in which you can make a real difference as part of our team.  Your unique ideas will be respected and encouraged. Because we are small and mighty, your commitment to innovation and collaboration are essential.  Lakehead Orillia is located in the heart of Ontario's Lake Country, offering year-round opportunities for recreation, culture, and heritage.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research.  For the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2023 University Rankings.

About this Job

At Lakehead University, the Office of Indigenous Initiatives offers a variety of services, connections to resources and referrals for all students. Student Health and Wellness provides a range of counselling options, health services, and wellness programs so that you can get the most out of your Lakehead Experience.  Both departments work as part of the Orillia Student Affairs team, where we work collaboratively with other Orillia campus services to meet student’s specific needs. 

Reporting to both the Indigenous Initiatives Coordinator and the Student Wellness Coordinator on the Orillia Campus, the Indigenous Cultural Wellness Facilitator will coordinate, facilitate and deliver various cultural initiatives (i.e., spiritual guidance, cultural teachings and ceremonies) to provide Indigenous ways of knowing on health and wellness to Indigenous students and the Lakehead University community. The Indigenous Cultural Wellness Facilitator will work with the Office of Indigenous Initiatives and Student Health and Wellness at the Lakehead Orillia campus to create a safe, inclusive, and engaging space that fosters success for Indigenous learners.

Job Duties

• Actively engage with students on campus  through various cultural initiatives (i.e., spiritual guidance, cultural teachings and ceremonies), classroom visits, tabling, one-on-one appointments, etc. to identify student needs and address accordingly.
• Create a welcoming learning environment that is a safe space for All Our Relations. 
• Actively participate as a member of the Student Programming Committee on the Orillia Campus (i,e., attend meetings, plan events, collaborate, etc.)
• Collaborate with the Turtle Island Student Circle and other student groups to support programming.
• Partner as necessary with community organizations and act as a liaison to build capacity and increase presence on the Lakehead Orillia Campus.
• Contribute to the development of an annual programming plan for the Orillia campus to generate awareness and understanding of Indigenous cultures through planning, implementation, and collaboration with other students and staff on the plan.

Qualifications

• Knowledge and passion for supporting a positive student experience
• Indigenous cultural knowledge holder
• Comprehensive understanding of culture of Indigenous peoples (First Nation, Métis, Inuit), Indigenous Ways of Knowing, experience, heritage, language, history, and knowledge.
• Keen interest in Indigenous peoples and educational development
• Experience using Microsoft Office Suite, Gmail applications, CMS  
• Valid Driver’s License and a good driving record, reliable vehicle
• Must be comfortable with public speaking and community engagement
• Completion of Feather Carriers: Leadership for Life Promotion or equivalent is an asset or willingness to learning the Miikaans Teachings through this culturally appropriate training.
• Exceptionally strong organizational, interpersonal and communication skills
• Excellent networking and relationship management skills

Candidates will be asked to provide cultural credentials and references from their Elders and/or cultural teachers; including documentation of credential(s).

Working Conditions

• Varying hours and days of work to accommodate travel, events and school/fair visits
• Office environment

What do We Offer?

Lakehead University has a commitment to supporting employees and providing opportunities for flexible and diverse work arrangements.  We are proud to share the Alternate Work Arrangement Guideline as a step to creating innovative schedules that work for our employees to promote a quality work-life balance.  Please inquire with the hiring manager if this position is eligible for an Alternate Work Arrangement. 

How to Apply

Interested applicants may apply by clicking on this link to this Google Form and attaching your cover

letter and resume in word or PDF format.

If you are experiencing any issues with the Google Form, please email careers@lakeheadu.ca for assistance.

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements

Associate Security Guard

Security Services

Part Time, Casual

*All Shifts*

Orillia Campus

Competition # OR-USW-23-02

Under the general supervision and reporting to the Manager of Security Services, the Associate Security Guard performs duties for the purpose of preventing theft and vandalism, maintaining order, providing security for all University personnel, buildings and property, controlling traffic and parking, guiding students and visitors and undertaking special investigation duties as required.  The Casual Associate Security Guards do not have a set schedule, and are scheduled for shifts as needed.

DUTIES:

-          Patrols campus to prevent and discover, observe and report offences, including potential intruders and criminal offenders, trespassers and those in breach of University Policy.

-          Conducts patrols for insecure areas, fire and other threats to campus structures including equipment malfunctions and makes reports and takes appropriate action

-          Engages in parking and smoking control and enforcement

-          Responds to inquiries and follows up with required information or responses

-          Responds to emergency medical calls for service on campus

-          Provides walking escort services for faculty, staff and students

-          Works with other Security Guards, Emergency First Response Team (EFRT) and Emergency Services (Police, Fire, Ambulance) as required

-          Responsible for assisting with access to restricted areas

-          Provide assistance and direction to visitors, staff and students

-          Enter data in various computer programs on a daily basis

-          Assists with University lost and found program

-          Completes and submits timely reports and administrative forms as required

-          Performs other related duties as assigned.

QUALIFICATIONS:

-          Degree in Law and Security Administration or Police Foundations Diploma or equivalent combination of education (minimum grade 12) and experience

-          Must possess a valid Ontario Private Security & Investigative Services License

-          Holds a valid First Aid/CPR certificate

-          Sufficiently proficient in the use of PCs to utilize reporting and searching programs to assist in daily duties, submission of reports, investigations and familiarity in Datatel Colleague systems as asset

-          Knowledge of investigative techniques and/or experience in security an asset

-          Excellent oral and written communication skills

-          Ability to handle all security matters in a trustworthy and confidential manner

-          Ability to perform regular patrolling Security Guard duties (includes patrolling Lakehead University campus buildings and grounds on foot, by vehicle and by bicycle, including climbing stairs

-          Must possess a valid driver’s licence (class ‘G’ minimum) and maintaining a driving record ensuring insurable status for operation of University vehicle.

-          Willingness to perform shift duties (including day and night shift, weekend and week day work)

Interested applicants may apply by clicking on this link: Part Time Security Guard Application Form and attaching your resume in a PDF format.

If you have any technical difficulties in accessing the link, please reach out to careers@lakeheadu.ca

We appreciate your interest; however, only those selected for an interview will be notified.

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

Job ID:                        #SCHII-23-22

Job Title:                    International Recruitment Officer - MENA & The Caribbean

Department:               Lakehead University International

Campus:                     Thunder Bay, ON

Status:                        Full Time, Permanent

Job Category:            Schedule II

Date Posted:              May 18, 2023

Closing Date:            June 1, 2023

Why Lakehead University?

Thunder Bay is one of Canada’s top emerging cities. Here you will find a mix of modern city living and the best of nature – all on your doorstep. Thunder Bay provides small city affordability, big city opportunities and the bonus of a superior lifestyle. When it comes to location, nature and cost of living, Thunder Bay is one of the best places to live in Canada. For more on the vibrant city of Thunder Bay, visit thunderbay.ca.

At Lakehead University we challenge the conventional to provide a university experience that’s far from ordinary.  Your unique ideas will be respected and encouraged.  Join our thriving academic community where you can make a real difference through innovation and collaboration.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research. In 2022, for the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2023 University Rankings.

About this Job

Reporting to the Director of International Enrolment, the International Recruitment Officer recruits students from around the world to Lakehead University (all programs, at all campuses) by participating in and leading recruitment and outreach activities. The successful incumbent acts as Market Lead in the coordination, planning and execution of a portfolio of strategic recruitment outreach, marketing, conversion and relationship management strategies in target markets that ensures the University achieves its enrolment goals. Through international education research, market performance assessment, trend reviews, competitor analysis, and front-line experiences, the International Recruitment Officer will support the development of responsive recruitment and marketing activities that will maximize Lakehead University’s presence in target markets. As an Ambassador of the University, the International Recruitment Officer represents the university in a range of activities and environments, liaising and managing relationships with diverse and international audiences including prospective students, families, counsellors, agents, government officials, alumni, and partners of the University.

Job Duties

• Coordinate all aspects of and participate in international recruitment activities (including school visits, student fairs, agent events, government-sponsored meetings and international conferences, etc.) in targeted off-shore/international markets
• Act as Primary Contact and Market Lead in assigned target markets, managing all aspects relating to Lakehead's presence, outreach and enrolment acquisition within the target markets
• Develop and conduct targeted in-country and virtual conversion efforts to maximize yield, which may include, but not be limited to: follow-up visits, applicant seminars, family & friends events, pre-departure receptions, Lakehead info days, etc.
• Develop and maintain prospect and applicant lists and databases to effectively manage the recruitment and conversion funnel for each region/target market
  • Prepare detailed conversion reports that address market performance using key metrics that aid in ongoing yield projection, at regular intervals
  • Support the onboarding and ongoing development, training, and maintenance of a comprehensive network of Agents and partners
  • Ensure regular contact is maintained with various audiences in various forms of communication (i.e. personalized e-mails, online chat channels, e-newsletters, mass emails, etc.) to support the overall success of market development and cultivation

 Qualifications

• University degree with 2 to 3 years of experience working in a post-secondary setting in the field of student recruitment and marketing
• Excellent communication and marketing skills
• Demonstrated excellence in public speaking with the ability to create and deliver dynamic presentations
• Demonstrated ability to work in a high volume, target-driven environment; meet deadlines and handle stressful working conditions
• Awareness of and sensitivity to cross cultural communication needs and trends
• Organizational skills and project/event management skills
• Be a self-starter with a strong independent and entrepreneurial work ethic
• Demonstrated proficiency using Microsoft Word, Excel, Powerpoint and publishing programs, laptop and presentation technology, and digital communication platforms (e.g. CRM)
• Demonstrated knowledge of University programming requirements, regulations, department specific information and other university services for the purpose of appropriate referrals.
• Experienced traveller who is comfortable travelling far distances, for extended periods of time, and with the ability to be adaptive and make decisions relating to the unpredictable nature of international travel
• Fluency in at least one other language other than English is preferred

 Working Conditions

• Significant amounts of travel internationally for recruitment initiatives
• Varying hours and days of work to accommodate travel, events and recruitment activities
• Office environment

 What do We Offer?

This position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver.

Lakehead University has a commitment to supporting employees and providing opportunities for flexible and diverse work arrangements.  We are proud to share the Alternate Work Arrangement Guideline as a step to creating innovative schedules that work for our employees to promote a quality work-life balance.  Please inquire with the hiring manager if this position is eligible for an Alternate Work Arrangement.

How to Apply

Interested applicants may apply by clicking on this link to this Google Form and attaching your cover

letter and resume in word or PDF format.

If you are experiencing any issues with the Google Form, please email careers@lakeheadu.ca for assistance.

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements

Job ID:                        UNIFOR-23-02

Job Title:                    Caretaker II

Department:               Physical Plant

Campus:                     Thunder Bay, ON

Status:                        Full Time, Temporary

Job Category:            UNIFOR **INTERNAL

Date Posted:              May 17, 2023

Closing Date:            May 24, 2023

Why Lakehead University?

Thunder Bay is one of Canada’s top emerging cities. Here you will find a mix of modern city living and the best of nature – all on your doorstep. Thunder Bay provides small city affordability, big city opportunities and the bonus of a superior lifestyle. When it comes to location, nature and cost of living, Thunder Bay is one of the best places to live in Canada. For more on the vibrant city of Thunder Bay, visit thunderbay.ca.

At Lakehead University we challenge the conventional to provide a university experience that’s far from ordinary.  Your unique ideas will be respected and encouraged.  Join our thriving academic community where you can make a real difference through innovation and collaboration.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research.  In 2022, for the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2023 University Rankings.

Hours of Work

Primarily a 8:00 a.m. to 4:00 p.m. shift, Monday to Friday. When required, hours of work and location may be modified to suit the needs of the University

Job Duties

• Performs a wide variety of tasks in Physical Plant and/or Residence related to custodial, grounds, shipping/receiving and electrical work. The principal responsibilities are outlined on the position descriptions for Receiver/Shipper/Trucker; Custodian I; Caretaker; Groundsworker and Electrician Helper.
• Will be assigned to a home department in Housekeeping.
• Works in compliance with the Occupational Health & Safety Act, WHIMIS Regulations; Transportation of Dangerous Goods Act; other health & safety-related legislation & standards and with such workplace practices as outlined by his/her immediate supervisor.
• Operates the appropriate machinery for the position, e.g., floor cleaning machine, lawn mower,

trucks, power tools, etc.

• Performs other related duties as assigned

Qualifications

• Minimum Grade 12 education
• Experience in custodial, grounds, receiving/shipping.
• Must have a current, valid driver’s licence of the appropriate class, with a good driving record.
• Must have the following certifications (or the ability to complete certifications during the

trial/probationary period): WHMIS, chainsaw certification, defensive driving certificate, forklift

certification, current Transportation of Dangerous Goods certificate and any other related training during the trial/probation period (E.g. tractor operation, etc.)

• Ability to follow oral and written instructions.
• Ability to meet the physical demands of the job, including lifting, carrying, pushing, pulling heavy

objects (occasionally over 100 lbs.), working at heights (scaffolding and ladders) and perform

overhead work.

• General knowledge of recognized practices and safe work habits and techniques employed in

grounds maintenance, custodian work, and electrical work and in receiving/shipping, including

knowledge of traffic laws and defensive driving principles.

• Familiarity with the Occupational Health & Safety Act and its regulations and other health and safety related legislation and standards.
• Ability to operate the appropriate machinery for the position (e.g. forklift, tractors, loaders,

scrubbers, carpet extractors, etc.)

• Aptitude for general maintenance functions.
• Ability to deal courteously with staff, students and the general public.
• Proven good work record, attendance and punctuality
• Ability to perform heavy manual work, shovelling gravel and snow on a continuous basis as required, and carrying bags of salt and fertilizer on and off the truck

A conditional offer of employment will be extended to the successful applicant. On evidence that a candidate is able to meet the physical demands of the essential duties of the job, as determined through the completion of a pre-employment screening, a final offer of employment will be extended to the candidate. The screening will be based on the Physical Demands Analysis (PDA) of the job.

What do We Offer?

This position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver.

How to Apply

Interested applicants may apply by clicking on this link to this Google Form and attaching your cover

letter and resume in word or PDF format.

If you are experiencing any issues with the Google Form, please email careers@lakeheadu.ca for assistance.

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements

Job ID:                        SCHII-23-21

Job Title:                    HR Assistant

Department:               Human Resources

Campus:                     Thunder Bay, ON

Status:                        Full Time, 3-month contract

Job Category:            Schedule II

Date Posted:              May 17, 2023 *shortlisting will commence after 1 week

Closing Date:            May 31, 2023

Why Lakehead University?

Thunder Bay is one of Canada’s top emerging cities. Here you will find a mix of modern city living and the best of nature – all on your doorstep. Thunder Bay provides small city affordability, big city opportunities and the bonus of a superior lifestyle. When it comes to location, nature and cost of living, Thunder Bay is one of the best places to live in Canada. For more on the vibrant city of Thunder Bay, visit thunderbay.ca.

At Lakehead University we challenge the conventional to provide a university experience that’s far from ordinary.  Your unique ideas will be respected and encouraged.  Join our thriving academic community where you can make a real difference through innovation and collaboration.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research.  In 2022, for the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2023 University Rankings.

About this Job

The Human Resources Assistant provides a wide range of HR support services to the Office of Human Resources.

Job Duties

HR Administration

• Process employee letters and forms related to new hires, departures, transfers, promotions,

leaves of absence, salary adjustments, etc

• Entering and maintaining database records
•  Setup and maintain employee files
•  Distribute pertinent information to the payroll department
•  Support managing the integrity of the HRIS system through reporting and auditing
•  Be familiar with the Collective Bargaining Agreements and ensure compliance
•  Assist with day-to-day operations of the HR functions and duties.

Qualifications

• Post-secondary education in Human Resources, Office Administration or a related field is preferred.
• Experience in a unionized environment working directly with HRIS as a Human Resources Administration Is desired. Those with a combination of education and experience will be considered.
• High attention to detail, organization and time management is essential. Excellent research skills, a passion for customer service and keen attention to detail are also key factors for this role.
• The successful incumbent must have a comprehensive knowledge of Microsoft Office Suite, collective agreement interpretation and well-developed troubleshooting skills
• Previous experience working at Lakehead University or with Ellucian/Colleague is an asset.

Working Conditions

• Office environment

How to Apply

Interested applicants may apply by clicking on this link to this Google Form and attaching your cover

letter and resume in word or PDF format.

If you are experiencing any issues with the Google Form, please email careers@lakeheadu.ca for assistance.

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements

Job ID:                        COPE-23-07

Job Title:                    Accounts Payable Clerk

Department:               Financial Services - Accounts Payable

Campus:                     Thunder Bay, ON

Status:                        Full Time, Permanent  *INTERNAL

Job Category:            COPE

Date Posted:              May 17, 2023

Closing Date:            May 24, 2023

Why Lakehead University?

Thunder Bay is one of Canada’s top emerging cities. Here you will find a mix of modern city living and the best of nature – all on your doorstep. Thunder Bay provides small city affordability, big city opportunities and the bonus of a superior lifestyle. When it comes to location, nature and cost of living, Thunder Bay is one of the best places to live in Canada. For more on the vibrant city of Thunder Bay, visit thunderbay.ca.

At Lakehead University we challenge the conventional to provide a university experience that’s far from ordinary.  Your unique ideas will be respected and encouraged.  Join our thriving academic community where you can make a real difference through innovation and collaboration.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research.  In 2022, for the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2023 University Rankings.

About this Job

Reporting to the Manager, Treasury and Ancillary Accounting, the Accounts Payable Clerk is actively involved in ensuring all items requiring payment have adhered to the University’s Purchasing Policy and Controls & Signing Authority Policy. As an Accounts Payable Clerk for Lakehead, you will be responsible for processing invoices, cheques and travel expense statements.

Job Duties

• Verify Coding & Signing Authority     
• Process Invoices
• Processing Cheque Requisitions and Travel Expense Statements
• Vouchering
• Communications with Vendors and Departments

Qualifications

• Accounting or Bookkeeping diploma or certificate from a College or University .
• An understanding of Fund Accounting
• An understanding of electronic data interchanges and proficient computer skills
• Proficient math skills
• An understanding of the application of PST/GST legislation
• An understanding of the Income Tax Act as it applies to Non-resident income
• Good Communication Skills
• Ability to adapt to an ever-changing environment
• Excellent time management and exceptional attention to detail
• Excellent written and oral communication, organizational and interpersonal skills;
• Demonstrate the ability to work and handle all office duties in a confidential and diplomatic manner;
• Ability to multitask a variety of high priority duties and work under the pressure of deadlines in a busy office with frequent interruptions;
• Excellent spelling and grammar skills;
• Strong capacity for independent judgement.

Working Conditions

• Office environment

What do We Offer?

This position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver.

How to Apply

Interested applicants may apply by clicking on this link to this Google Form and attaching your cover

letter and resume in word or PDF format.

If you are experiencing any issues with the Google Form, please email careers@lakeheadu.ca for assistance.

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements

Manager, Agency Relations & Pathways

Lakehead University International Enrolment

Thunder Bay Campus

Schedule II

Competition # SCHII-23-17 

Under the general direction of the Director, International Enrolment, the Manager, Agency Relations and Pathways will oversee the management, development, and review of Lakehead University’s global agency network of recruitment partners. This critical role ensures that the university’s agency relationships and engagement strategies align with the strategic priorities of the University, leading to the achievement of our international enrolment targets. The Manager, Agency Relations & Pathways is responsible for the review, selection, and contract signing of agents, their training & ongoing development, application supports and crisis response, performance management and incentive programs, and commission verification and processing. In addition, the Manager will oversee the network of pathway partners throughout Canada and in select global markets by providing selection, training, and recruitment support, and performance review and assessment on an ongoing basis.

The incumbent has post-secondary education in a related field, preferably in Business or International Business, and a minimum of 3 to 5 years of experience working in a post-secondary setting in the field of student recruitment and marketing; preferably, with experience working within an agency model of recruitment. The incumbent has demonstrated skills in navigating sensitive and difficult conversations and demonstrated excellence in cultural awareness skills and navigating cross-cultural environments; with strong skills in diplomacy and the ability to interact and liaise with individuals from all levels within an organization. Excellent marketing, organizational, project/event management, judgement, decision-making and customer service skills is required. The incumbent must thrive in a high volume, target-driven environment, meet deadlines and handle stressful working conditions. The ideal candidate possesses a creative mind, is entrepreneurial in spirit, and is a self-starter who has a knowledge of emerging communication technologies (i.e. web development, e-communications, portals, social media). The ability to research, compile vast amounts of information, and develop recommendations and strategies based on this work is required. The incumbent is proficient in advanced levels of Microsoft Word, Excel, PowerPoint and publishing programs and laptop technology.

A valid Ontario driver's license and a willingness and ability to travel on university business and be available for flexible work hours, sometimes involving evenings and weekends during key periods of the recruitment and conversion cycle, is required; the incumbent must be comfortable travelling far distances, with the ability to be adaptive and make decisions relating to the unpredictable nature of international travel.

This position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver. 

Interested applicants may apply by clicking on this link to this Google Form and attaching your cover letter and resume in word or PDF format by May 12, 2023.

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements

Under supervision of the Manager, the incumbent’s primary role is that of a customer service representative. The following is a brief outline of the responsibilities.

DUTIES:

• Serve as the first point of contact for internal and external customers;
• Perform daily cash transactions on the POS system ensuring all transactions are handled in an accurate and timely manner;
• Respond to emails and telephone inquiries pertaining to course materials in a timely fashion;
• Open and close the Bookstore in accordance with store policies and procedures;
• Monitor the floor and gates for security issues and notify immediate supervisor of issues;
• Price, stock, tag and shelve course materials, general merchandise and stationery supplies;
• Print, process and ship all online web orders using Bookware 3000 and select shipping partners;
• As directed, pull and pack all course material slated for return;
• Assist with the maintenance of spreadsheets as well as with the research and ordering of course materials;
• Assist marketing initiatives involving on-campus digital display screens and other forms of social media;
• Perform other related duties as required.

QUALIFICATIONS:

• Minimum Grade 12 education with post-secondary education considered an asset;
• Minimum of one year of retail experience preferred;
• Working knowledge of POS systems;
• Must be mathematically competent;
• Ability to effectively handle frequent interruptions while meeting deadlines;
• Proficiency with PCs, email, general website maintenance, and various office programs including Microsoft Office (Word, Excel, Photoshop);
• Familiarity with social media platforms including Facebook, Twitter, Instagram, Pinterest and Snapchat;
• Ability to interact with students, staff and the public, exercising diplomacy and discretion;
• Excellent organizational, interpersonal and customer service skills;
• Ability to work within a culturally diverse environment;
• Ability to work independently and as a team player;
• Ability to lift up to 25 lbs on a regular basis;
• Familiarity with Lakehead University routines, policies and procedures (i.e. Lakehead Calendar, Occupational Health & Safety Act).

Interested INTERNAL applicants may apply by clicking on this link to a Google Form and attaching your cover letter and resume in word or PDF format by May 4, 2023.

If you have any technical difficulties in accessing the link, please reach out to careers@lakeheadu.ca.

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, members of racialized groups/visible minorities, Aboriginal persons and persons with disabilities, and persons of any sexual orientation, gender identify or gender expression. Lakehead University is committed to an environment of open access to employment opportunities. Accommodations are available for all applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources. We appreciate your interest, however, only those selected for an interview will be notified.

Job ID:                        #GEN-23-05

Job Title:                    Research Internship  

Department:               Department of Chemistry

Campus:                     Thunder Bay, ON

Status:                        Full Time, 12-month contract

Job Category:            Research, non-union

Date Posted:              May 17, 2023

Closing Date:            May 23, 2023

Why Lakehead University?

Thunder Bay is one of Canada’s top emerging cities. Here you will find a mix of modern city living and the best of nature – all on your doorstep. Thunder Bay provides small city affordability, big city opportunities and the bonus of a superior lifestyle. When it comes to location, nature and cost of living, Thunder Bay is one of the best places to live in Canada. For more on the vibrant city of Thunder Bay, visit thunderbay.ca.

At Lakehead University we challenge the conventional to provide a university experience that’s far from ordinary.  Your unique ideas will be respected and encouraged.  Join our thriving academic community where you can make a real difference through innovation and collaboration.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research. In 2022, for the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2023 University Rankings.

About this Job

As a Research Intern at Lakehead University under the supervision of Dr. Robert Mawhinney, you will play a key role in developing an atomic and fragment model for describing molecular properties. This position will help support the development and implementation of proprietary descriptors obtained from the Quantum Theory of Atoms In Molecules and incorporate them into the Digital Alliance of Canada supported Retrievium platform (https://retrievium.ca). Specifically, the Research Intern will support the project by identifying various molecular fragments within the Retrievium database, obtain and compile properties for a large selection of molecule, perform quantum chemical calculations using the Gaussian suite of programs available on Digital Alliance of Canada platforms, analyse results and compile atomic and molecular fragment properties using the AIMALL suite of programs, and help develop machine learning algorithms for linking the atomic and molecular fragment features to a molecules properties.

Job Duties

• The Research Intern will focus specifically on selecting a list of initial molecules from the Retrievium database and compiling their properties
• Identify common molecular fragments within the selected molecules, perform quantum chemical calculations and analyse results
• Perform wavefunction analysis to obtain density based atomic and molecular fragment features
• Prepare a database of features and properties and use it to develop machine learning algorithms
• Findings are to be disseminated through presentations and drafting of manuscripts for publication in peer-reviewed journals

Qualifications

• Must have completed or be in the process of completing a PhD in a related field (e.g., Chemistry, Materials Science, Biotechnology, etc.)
• Experience in quantum chemistry calculations and electron density analysis required
• Software development and or basic coding knowledge an asset, but not a requirement
• As this opportunity is funded through NOHFC, candidates must meet the below requirements:
  • Candidate must be a new entrant into the workforce, are transitioning to a new career, or the unemployed or underemployed who are entering a new field
  • Candidate must have not previously participated in an NOHFC funded internship in the 2020 Mandate
  • Candidate must be 18 years of age or older
  • Candidate must be legally eligible to work in Canada
  • Once hired, the candidate must reside in the Northern Ontario community in which they are employed

Working Conditions

• Lab and Office environment

This opportunity is proudly supported by:

How to Apply

Interested applicants may apply by clicking on this link to this Google Form and attaching your cover

letter and resume in word or PDF format.

If you are experiencing any issues with the Google Form, please email careers@lakeheadu.ca for assistance.

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

Job ID:                        #COPE-23-02

Job Title:                    Administrative Assistant

Department:             Departments of Chemical, Civil and Mechanical Engineering

Campus:                     Thunder Bay, ON

Status:                        Full Time, Temporary

Job Category:            COPE

Date Posted:              May 15, 2023

Closing Date:            June 5, 2023

Why Lakehead University?

Thunder Bay is one of Canada’s top emerging cities. Here you will find a mix of modern city living and the best of nature – all on your doorstep. Thunder Bay provides small city affordability, big city opportunities and the bonus of a superior lifestyle. When it comes to location, nature and cost of living, Thunder Bay is one of the best places to live in Canada. For more on the vibrant city of Thunder Bay, visit thunderbay.ca.

At Lakehead University we challenge the conventional to provide a university experience that’s far from ordinary.  Your unique ideas will be respected and encouraged.  Join our thriving academic community where you can make a real difference through innovation and collaboration.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research. In 2022, for the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2023 University Rankings.

About this Job

The Administrative Assistant is primarily responsible for providing administrative support to the Chemical, Civil and Mechanical department chairs, Contract Lecturers and students.  This position is the first point of contact for the Department and acts as a liaison between students, staff, and other University departments. 

Job Duties

• Organizing and maintaining various paper and electronic files which may involve confidential information
• Handling and preparing sensitive/confidential materials
• Organizing meetings, preparing agendas and minutes, and producing and disseminating of meeting material
• Preparing financial and administrative forms following standard University policies and procedures and will also assist with various administrative tasks within the Office of the Dean and Assistant Dean

Qualifications

• Post-secondary education in Business or Office administration along with 3-5 years of administrative assistant experience
• Proficient with Microsoft Office suite, Colleague/Datatel and can adapt and learn new systems and software
• Exceptional organizational, time management, interpersonal and communication skills
• Ability to multitask a variety of high priority duties and work under pressure of deadlines
• Ability to work with minimal supervision
• Ability to work with sensitive information and handle all office duties in a confidential manner

Working Conditions

• Significant amounts of travel across Ontario for recruitment initiatives
• Varying hours and days of work to accommodate travel, events and school/fair visits
• Office environment

What do We Offer?

This position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver.

How to Apply

Interested applicants may apply by clicking on this link to a Google Form and attaching your cover letter and resume in word or PDF format.

If you are experiencing any issues with the Google Form, please email careers@lakeheadu.ca for assistance.

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements

Job ID:                        #OPSEU-23-03

Job Title:                    Multimedia Technician II

Department:               Technology Services Centre

Campus:                     Thunder Bay, ON

Status:                        Full Time, Permanent

Job Category:            OPSEU

Date Posted:              May 12, 2023

Closing Date:            May 26, 2023

Why Lakehead University?

Thunder Bay is one of Canada’s top emerging cities. Here you will find a mix of modern city living and the best of nature – all on your doorstep. Thunder Bay provides small city affordability, big city opportunities and the bonus of a superior lifestyle. When it comes to location, nature and cost of living, Thunder Bay is one of the best places to live in Canada. For more on the vibrant city of Thunder Bay, visit thunderbay.ca.

At Lakehead University we challenge the conventional to provide a university experience that’s far from ordinary.  Your unique ideas will be respected and encouraged.  Join our thriving academic community where you can make a real difference through innovation and collaboration.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research. In 2022, for the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2023 University Rankings.

About this Job

Primarily an 8:30 a.m. to 4:30 p.m. shift, Monday to Friday.

When required, hours of work may be modified to suit the needs of the University.

Lakehead University has a full-time opportunity within the Technology Service Centre. Reporting to the Manager, Data, Voice and Multimedia, the successful candidate will provide technical support to the administration, staff, faculty, and students by scheduling and troubleshooting production audio/visual and video conferencing hardware, delivery, set up, and support of classroom technology.

Job Duties

• Providing technology support for administration, staff, faculty and students
• Scheduling of conferences and coordinating with faculty, staff, students and off-campus groups to setup classrooms, conferences and assisting with classroom technology
• Providing support in the use of collaboration and teaching technologies
• Reviewing, verifying, and confirming technology resource availability
• Delivering professional development to staff, faculty, students and off-campus groups in classroom, collaborative and conference technologies
• Gathering measurements and metrics for multimedia events and resource usage
• Connecting and monitoring conference and collaborative conference technology

Qualifications

• Post-secondary diploma/degree related to multimedia technologies (or equivalent experience) complimented with certification in the same field
• Interpersonal, communication and troubleshooting skills as well as proficient time management and allocation skills
• Experience in A/V classroom / meeting space design, knowledge of professional audio, design, and installation, including echo cancellation and sound reinforcement
• Knowledge and understanding of the operation and maintenance of multimedia and audio/visual equipment used on campus, this includes:
• Understanding Windows/Mac operating systems and software
• Thorough understanding of the various classroom presentation and audio technologies
• Setting up and using PA systems: audio mixers, speakers and wired/wireless mic
• Understanding and knowledge of collaborative voice and video software, methods and technologies

Working Conditions

• Office environment

What do We Offer?

This position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver.

How to Apply

Interested applicants may apply by clicking on this link to this Google Form and attaching your cover

letter and resume in word or PDF format.

If you are experiencing any issues with the Google Form, please email careers@lakeheadu.ca for assistance.

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements

Job ID:                        #SCHII-23-19

Job Title:                    Senior Conference Coordinator

Department:               Food & Conference Services

Campus:                     Thunder Bay, ON

Status:                        Full Time, Permanent

Job Category:            Schedule II

Date Posted:              May 12, 2023

Closing Date:            May 24, 2023

Why Lakehead University?

Thunder Bay is one of Canada’s top emerging cities. Here you will find a mix of modern city living and the best of nature – all on your doorstep. Thunder Bay provides small city affordability, big city opportunities and the bonus of a superior lifestyle. When it comes to location, nature and cost of living, Thunder Bay is one of the best places to live in Canada. For more on the vibrant city of Thunder Bay, visit thunderbay.ca.

At Lakehead University we challenge the conventional to provide a university experience that’s far from ordinary.  Your unique ideas will be respected and encouraged.  Join our thriving academic community where you can make a real difference through innovation and collaboration.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research. In 2022, for the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2023 University Rankings.

About this Job

Reporting to the Director, Food & Conference Services, the Sr. Conference Coordinator is responsible for the leading, coordinating and invoicing of all internal and external food and conference services events, including in-person and virtual events. They will oversee all details of the event, from initial request, quote, contract, day-of supervision (evening, weekends included), and final billing details. They coordinate support from internal departments and supervise employees to ensure prompt, courteous and efficient food & beverage and event services. The Sr. Conference Coordinator must keep track of event-related and staffing-related timelines, manage their work schedule around event needs, and ensure all event details are covered. After the first year of work, training and mentoring new, junior, and student staff will be on-going.

Job Duties

The Senior Conference Coordinator will require exceptional customer service skills, providing professional, knowledgeable, friendly and engaging service for internal and external customers to the University. They will be responsible for event staff and to ensure that all service standards are followed regarding service and quality.  They will act as a liaison between clients, other University departments, conference staff and the Manager, Conference Services.

Other primary duties include:

• Responds to phone, email and in-person inquiries
• Interacts with staff, faculty, students and clients providing them with information and customer service for event needs
• Creates proposals, contracts and action sheets for distribution to internal external stakeholders
• Direct and manage all activities related to events
• Provide professional, knowledgeable, friendly and engaging service, responsibility for staff and ensuring that all service standards are followed.
• Represents Lakehead University residence, food & conference services at external and internal events to further build Lakehead's external relations and solicit business
• Follow space booking procedures to confirm space for internal and external events
• Website review and update as required
• Be able to work flexible hours and flexible work week based on needs of client events (evenings, weekends, early mornings)
• Be available to be on call during event times
• Ensure accurate record keeping of events & clients in management program ‘STS Cloud’

Qualifications

• A post-secondary education with relevant work experience in sales, hospitality, catering/food services and event management
• High degree of computer proficiency including experience with virtual and in-person event planning.
• Excellent communication, interpersonal, and customer service skills, including tact and courtesy. 
• Strong ability to make sound decisions, respond to changes and situations, and multi-task a variety of high priority duties under pressure of deadlines and frequent interruptions are essential.
• Strong organizational, time management, problem-solving skills and the ability to work as part of a team as well as independently with minimal direction and supervision in a fast-paced, dynamic environment is crucial. 

Working Conditions

• Varying hours and days of work to accommodate event schedules
• Office environment

What do We Offer?

This position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver.

How to Apply

Interested applicants may apply by clicking on this link to this Google Form and attaching your cover

letter and resume in word or PDF format.

If you are experiencing any issues with the Google Form, please email careers@lakeheadu.ca for assistance.

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements