• Monitor, maintain, configure, program, investigate and resolve problems with Campus  Building Automation Systems (BAS) including controllers, sensors, field devices, system alarms, communication networks, databases and graphical user interfaces.

• Support the operation of major mechanical equipment including air handling units (AHUs), rooftop units (RTUs), boilers, chillers, and variable frequency drives (VFDs) Diagnose complex mechanical and control system issues and perform commissioning or recommissioning to ensure optimal performance and proper system operation.

• Perform preventative maintenance on BAS-related devices, diagnose electrical, mechanical and digital control issues, and coordinate repairs with internal trades staff or external vendors.

• Administer networked lighting systems, monitor building energy consumption and analyze system trends to identify savings and support sustainability initiatives.

• Participate in design reviews, witness testing and startup of new building automation systems to ensure successful integration with existing infrastructure.

• Maintaining accurate records of programming and schematics.

• Respond to BAS alarms and service requests by investigating system faults and implementing corrective actions where appropriate.

- Support digital mental health research projects, including the multi-method study "Into the Virtual World: How Emerging Adults Use Social Media to Cope".
- Assist in investigating how daily social media use relates to stress and coping mechanisms in emerging adults.
- Support key study phases, including orientation and baseline surveys (Phase 1), daily survey tracking over 14 days (Phase 2), and optional semi-structured qualitative interviews (Phase 3).
- Help collect and organize research findings to aid in identifying trends in stress, problematic internet use, and effective vs. ineffective social media coping strategies.
- Perform moderately complex, technical research tasks by following routine experimental protocols and established guidelines.
- Conduct research activities under supervisory oversight from a Research Associate or senior researcher, applying specialized judgment when required.
- Coordinate project logistics, including arranging meetings, workshops, seminars, and research events.
- Assist with day-to-day administrative tasks, such as drafting ethics reports, preparing grant applications, and helping prepare research manuscripts.

• Provide frontline technical support to faculty, staff, students, and guests by diagnosing, troubleshooting, and resolving hardware, software, network, printing, and audio/visual technology issues.
• Deliver exceptional customer service through in-person, phone, email, and ticketing system support, ensuring timely resolution and escalation of technical issues when required.
• Install, configure, maintain, and support desktop computers, laptops, software applications, peripherals, and classroom technology across the University.
• Support the operation, maintenance, and troubleshooting of classroom, computer lab, conferencing, and audio/visual equipment to ensure reliable teaching and learning environments.
• Set up, monitor, and dismantle audio/visual and multimedia equipment for meetings, events, lectures, and special functions, both on and off campus.
• Record, prioritize, and manage service requests using the University's ticketing system, maintaining accurate documentation and follow-up.
• Assist with software deployments, system updates, hardware imaging, and routine maintenance to ensure technology resources remain secure and operational.
• Support print management services, technology accounts, software licensing, and related administrative processes.
• Provide guidance and training to users on University technology, promoting effective use of available tools and services.
• Collaborate with colleagues, vendors, and University departments to resolve complex technical issues and support technology-related projects and initiatives.
• Maintain current knowledge of emerging technologies, University systems, and industry best practices through ongoing professional development.
• Perform other related duties as assigned.

• Patrols campus to prevent and discover, observe and report offences, including potential intruders and criminal offenders, trespassers and those in breach of university policy,
• Conducts patrols for insecure areas, fire and other threats to campus structures including equipment malfunctions and makes reports and takes appropriate action;
• Engages in parking and smoking control and enforcement;
• Responds to inquiries and follows up with required information or responses;
• Responds to emergency medical calls for service on campus; Provides walking escort services for faculty, students and staff;
• Works with other Security Guards, Emergency First Response Team (EFRT), and Emergency Services (Police, Ambulance, Fire) as required;
• Responsible for assisting with access to restricted areas;
• Provide assistance and direction to visitors, staff and students;
• Enter data in various computer programs on a daily basis;
• Assists with University lost and found service;
• Completes and submits timely reports and administrative forms as required; Relieves Associate Security Guards as is required;
• Performs other related duties as assigned.

 Career Education, Co-op & Career Advising (40%): 

• Organizing, designing and delivering career exploration and skill-building events, course content, workshops and other programming for students, alumni, and partners in the Career Zone, in classrooms, online and/or in other student-facing locations on campus.

• Applying high impact student-engagement and advising practices in career education and co-operative education, as these are defined by Co-operative Education and Work-Integration Canada (CEWIL) and other relevant professional associations within the Work-Integrated-Learning and Career Development Practitioner ecosystems for an assigned portfolio of program, supporting student centred services and upholding the overall integrity of the program.

• Communicating proactively with students and faculty concerning student eligibility for co-op and provide guidance, options, and alternatives as needed to uphold program integrity while supporting the students to achieve their career goals.

• Acting as a career development and employment coach, advising individual undergraduate and graduate co-op students in skills required for success in the co-op program and/or in their non-co-op job search,  including but not limited to resume and cover letter writing, labour market trends, essential employability skills, interview techniques, and workplace etiquette.

• Monitoring students’ progress and providing strengths-based intervention when students encounter difficulties, provide appropriate referral to other support services and faculty to ensure students receive support for their needs 

Administration & Coordination for assigned portfolio of Co-op Programs (35%): As the primary co-op program administrator for an assigned portfolio of co-op programs, deliver a number of core responsibilities including: 

• Interpreting policies and academic procedures, as well as writing, developing and maintaining processes related to a complex, multi-part co-operative education program

• Help to onboard new staff and faculty who support co-op students, providing regular training regarding processes and policies involved in co-operative education.

• Maintaining awareness of labour market trends, employment laws and standards, immigration and travel regulations, government employment programs, wage subsidies and talent retention strategies as these relate to co-operative education.

• As part of a team of subject matter experts for co-operative education at Lakehead, ensure broad awareness about the co-op program amongst future and current students, employers, faculty and staff, leveraging public speaking, creating and disseminating marketing and communications tactics, and relationship building across faculty and staff teams at the University. 

• Accountable for tracking and maintaining co-op program data, and providing regular reports and analysis regarding the co-op program in order to inform enrolment plans regarding co-operative education at Lakehead
• Use enterprise CRM tools to maintain accurate and confidential records for individual appointments and meetings with student and partner interactions.

Internal and External Partner Relationship Management and Communication (15%)

• Collaborating with colleagues in Employer Relationship & Industry Relations roles, facilitate employer onboarding meetings to promote of the co-op program and Lakehead’s role within the community, work to proactively develop employment opportunities for students engaged in co-op and ensure employment leads for all forms of employment are effectively delegated to the appropriate member of the team or University community.

• Attending community events associated with assigned portfolio as a representative of Lakehead University, promoting the role of the University and of co-operative education in local workforce development, talent retention and economic development

• Working with colleagues as necessary, develop and implement a comprehensive marketing and business development strategy to grow the number of co-op employer partners, promote the co-op program, and articulate the benefits of co-op for employers and the community

• Gather feedback from employer partners with respect to student readiness for the workplace, and provide recommendations to the Director, Deans and Program Chairs if/as needed.

• Prepare regular reports to share information with Lakehead University colleagues about student readiness to engage with employers, to inform and support the overall institutional strategy with respect to employer relations

• Collaborate when required with internal teams engaged in creation of complex community partnerships to support strategic goals of the University

Records, database Maintenance (5%)

• Maintaining a high degree of technical facility as an administrator of portfolio-related elements of the co-op module within the Career Services & Co-op department’s CRM/database. 

• For assigned portfolio, ensure the accuracy of student and employer partner records and regularly update records in the CRM with precise information / details on individual records

• Providing the Director, Manager, Deans, and other internal colleagues with precise and accurate reports about co-op students and employer partners

Other Duties as Assigned (5%)

• Support employment outcomes for Lakehead students and graduates by building and maintaining effective partnerships with employers across all industries in assigned geographic territories - this includes direct outreach via telephone, email, digital (social media platforms) and in-person at industry events and in the community

• Working with a team of student-facing colleagues, provide student-centred employment-related advising to students, and assist job seekers with introductions to hiring managers in partner organizations, working creatively to encourage partners to build opportunities in addition to taking advantage of advertised roles

• Work with employer partners to develop appropriate career and co-op opportunities for students and graduates, negotiating terms of employment opportunities to ensure alignment with academic co-operative education requirements, ensuring meaningful learning opportunities, and providing guidance regarding appropriate compensation for student and graduate talent

• Conduct “site monitor” visits to ensure students are thriving and learning in their co-op experience. Support employers and students with mediation of issues and ongoing coaching with respect to student performance in the workplace, and bring input from employer partners back to campus to share with academic leaders designing curriculum to meet the needs of industry.

• Organize employment-related events and career exploration events on and off campus for students, alumni, and partners

• Maintain accurate records for individual appointments, meetings, and student and partner interactions, 

• Represent the University in the community and in digital forums (Linked in, zoom and other online platforms), at industry events, conferences, workshops and other community-based initiatives, acting as a spokesperson or guest speaker as opportunities arrive and watching for opportunities to deepen relationships with employers

• Receive a designated industry and geographic portfolio and work to meet or exceed targets for key performance indicators such as employment outcomes for students, satisfaction expressed by partners, and repeat business from previous employers of students engaged in co-op. 

Student Employment Support & Employer Services:

• As the primary staff person in the Career Zone, ensure that an in-person drop-in service point at Thunder Bay campus is welcoming, inclusive, and supports a feeling of belonging for all students and members of Lakehead’s community, providing support via telephone, in person, and via email during Career Zone hours. 

• Implement the daily operations of the Career Zone including maintaining the accessibility, cleanliness, and safety of the space and its equipment

• Personally provide knowledgeable and student-centred support to students developing essential employment readiness skills including job search strategies, resume & cover letter writing, and interview preparation.

• Amplify and extend available services for students at Thunder Bay campus by recruiting, training, and coaching a team of student volunteers to work in the Career Zone.

• Review, approve or decline job postings suggested for Lakehead’s digital and physical job board

• Embrace the opportunity to connect the Career Zone with other front-line service teams at Lakehead, communicating service hours and ensuring strong general awareness of the role of the Career Zone within the department’s services.

Event logistics: 

• Help the team facilitate a full calendar of complex career-related events involving multiple partners (career fairs, networking nights, and more). 

• Support logistics such as: creating room and space booking, creating and monitoring registration forms, developing materials for marketing and promotion of events to participants, confirming event schedules and floor plans, catering and parking arrangements, tracking event budgets, setting up and working at events, and providing ongoing coaching and guidance to students volunteering and/or participating in the events. 

Community Engagement: 

• Ensure that students are aware of and can access the many services and supports available at Lakehead in support of their career development. This encompasses:

• Developing and executing a comprehensive student communications and event marketing strategy to reach students via direct email marketing techniques, traditional print tactics, in person outreach, and outreach on various social media marketing channels (such as LinkedIn, Instagram, and departmental webpages etc.), and

• Using design software or collaborating with colleagues in marketing and within student affairs as needed to create print, digital or video content in support of the communications strategy while ensuring compliance with brand standards

• Actively supporting the planning and distribution of print and digital materials promoting extra-curricular career services events and supports.

• Representing the department on the student affairs marketing committee and other project teams as assigned, in order to share information and identify opportunities to collaborate across departments in support of the student experience. 

• Other duties as assigned.

• Directs the design and optimization of student-centered service delivery models while establishing standard operating procedures (SOPs) and service standards.
• Manages the recruitment, training, supervision, performance management and coaching of a diverse team, including unionized (COPE/CUPE) and non-unionized staff, as well as a large contingent of student employees
• Gathers, analyzes, and utilizes student feedback and other relevant data to ensure programming and support are accessible, responsive to diverse learner needs, and directly measurable in driving student persistence and retention.
• Manages the departmental operational budget, ancillary fee agreements, and external revenue streams, ensuring departmental spending adheres to provincial and institutional policies and guidelines
• Fosters cross-functional alignment to create a seamless student experience, actively engaging diverse student populations and institutional partners in joint success initiatives.

• Provide leadership in the development and implementation of a comprehensive set of career and employer services across our locations that align with the University’s Strategic Plan and Strategic Enrolment Management (SEM) framework. 
• Lead the development and implementation of a targeted Employer Relations Strategy to engage industry partners, generate revenue, and increase work-integrated learning (WIL) opportunities for students.
• Manage a multi-tiered team, including hiring, coaching, performance management, and fostering a high-performing professional culture.
• Work closely with Deans, Chairs, and Faculty to align departmental services with academic goals, share industry feedback on in-demand skills, and support the expansion of co-op programs.
• Oversee the implementation of career education initiatives and co-op services, ensuring they meet the needs of a diverse student population and achieve strong graduate employment KPIs.

Reception/Customer Service:

• Greets members of the university community cheerfully and professionally and immediately responds to;
• Telephone calls, radio calls and office walk ups
• Operates cash register and point of sale machines selling parking products
• Takes payment for parking fines
• Offers advice on parking ticket appeal process
• Issues keys based on authorized lists
• Receives reports of illness

Dispatch Duties:

• As the primary link between the members of the security team in the field;
• Exercises excellent judgment in recognizing situational urgency and responds
• Answers emergency phones
• Monitors various alarm panels and security cameras
• Records an electronic running log of security activities
• Dispatches security guards to calls for service via two way radio system
• Monitors the activities of security guards to verify their safety
• Reports unusual incidents and anomalies to senior security guard or designate

Clerical Work: 

• Maintains lists of people approved for access to buildings and rooms, files documents,
• Maintains control of key ledgers
• Provides advice and guidance on security practices 
• Assists the Administrative Assistant

• Patrols campus to prevent and discover, observe and report offences, including potential intruders and criminal offenders, trespassers and those in breach of university policy,
• Conducts patrols for insecure areas, fire and other threats to campus structures including equipment malfunctions and makes reports and takes appropriate action;
• Engages in parking and smoking control and enforcement;
• Responds to inquiries and follows up with required information or responses;
• Responds to emergency medical calls for service on campus; Provides walking escort services for faculty, students and staff;
• Works with other Security Guards, Emergency First Response Team (EFRT), and Emergency Services (Police, Ambulance, Fire) as required;
• Responsible for assisting with access to restricted areas;
• Provide assistance and direction to visitors, staff and students;
• Enter data in various computer programs on a daily basis;
• Assists with University lost and found service;
• Completes and submits timely reports and administrative forms as required; Relieves Associate Security Guards as is required;
• Performs other related duties as assigned.

• Coordinate the onboarding of faculty, staff, and part-time instructors by preparing employment documentation, facilitating system access, and supporting their integration into departmental operations.
• Provide administrative support to Department Chairs, Deans, Program Coordinators, faculty, and staff by coordinating meetings, managing calendars, preparing correspondence, processing documentation, and maintaining confidential records.
• Coordinate academic scheduling, including course offerings, examinations, student groups, room bookings, timetable changes, and related processes in accordance with university policies and deadlines.
• Support academic program administration by maintaining records; processing curriculum and calendar changes; and assisting with accreditation, program reviews, and academic integrity processes.
• Coordinate faculty recruitment, departmental events, seminars, and guest visits by managing job postings, interview logistics, travel arrangements, communications, and promotional materials.
• Maintain departmental websites, social media platforms, and online resources by updating program information, faculty profiles, news, events, and student resources.
• Coordinate the preparation and distribution of instructional materials, examinations, textbooks, printing requests, office supplies, and other resources to support teaching, research, and departmental operations.
• Provide front-line customer service to students, faculty, staff, and external stakeholders by responding to inquiries, resolving issues, coordinating departmental operations, and performing other related duties as assigned.

Responsibilities:

Responsibilities will include actively promoting the study, calling and recruiting workplaces, scheduling meetings, organizing workplace presentations, coordinating with team members, and collecting data.

Generic Job Description

• Execute data collection for the NOWWHS study applying in-depth health research principles and theoretical knowledge.
• Identify limitations in current recruitment or data collection methods and provide recommendations to enhance the project plan.
• Review relevant scientific literature and draft project summaries to help inform regional health practices and policies.
• Contribute to the development and evaluation of field-based data collection tools and participant databases.
• Provide technical guidance and mentorship to research assistants, specifically regarding field protocols and research ethics.
• Exercise independent judgment in interpreting research data and conducting workplace surveys within established protocols.

Reporting to the Clinic Director or alternate, the Clinical Supervisor will provide clinical training and supervision to LUPCC MA and PhD clinical psychology trainees delivering services in community settings through execution of the following duties and responsibilities:

• Providing clinical supervision to MA- and PhD-level trainees throughout the contract period. There may also be an opportunity to supervise senior doctoral students gaining experience with supervision ("supervision of supervision"), depending on service needs and the Clinical Supervisor's skill set.

• Reviewing trainee documentation, reports, education materials, and intervention plans.

• Maintaining client and supervision records in accordance with legislation, professional standards, and LUPCC policies.

• Completing trainee evaluation forms and maintaining ongoing communication with the Clinic Director, Practicum Coordinator, and broader program leadership, as needed, regarding trainee progress and possible remediation needs.

• Ensuring their own and trainee adherence to the standards and ethics of the College of Psychologists and Behaviour Analysts of Ontario, relevant legislation, and Lakehead University and LUPCC policies and procedures.

• Supporting the delivery of evidence-based services tailored to high-stress professional roles, including possible areas such as trauma-informed care, stress management, group facilitation, consultation, and community-based interventions.

• Helping determine the direction, scope, and timing of student training and intervention opportunities in collaboration with the Clinic Director and community partners, aligned with the Department of Psychology goals and direction.

• Support safety program with administrative, regulatory liaison and compliance; including
  • Institutional responsibilities – audit and compliance, and incident reporting
  • Central ON Campus responsibilities – biosafety governance, regulatory interface, management and committee leadership, fire safety and code adherence, advanced advisory, localized standards maintenance, operational safety management, investigations and incident response, local regulatory liaison, hazardous materials oversight.
• Lead training and program administration including both institutional and local campus responsibilities:
  • Institutional responsibilities – training site administration, records management, requirements mapping, training outreach.
  • Central ON Campus responsibilities – training coordination, curriculum coordination, strategic outreach, site specific resource maintenance.
• Support physical inspections and technical support.
  • Institutional responsibilities – records integrity compliance and inventory systems technical support.
  • Central ON Campus responsibilities – regulatory compliance framework, technical auditing, routine inspection, JHSC inspections, fire hazard mitigation, committee coordination and technical expertise, incident investigation and maintain hazard notification systems.
• Lead emergency preparedness and incident response.
  • Institutional responsibilities – regulatory incident reporting, corrective action management.
  • Central ON Campus responsibilities – Incident management and administrative support, emergency procedure architecture, specialized incident response, fire safety logistics and readiness and on-site emergency planning.
• Support accommodation and ergonomic needs including medical accommodation administration, ergonomic evaluations, technical resource distribution, and functional workplace advisement.

• Demonstrate and support companion animal laboratories in clinical medicine, anaesthesia, surgery, pathology, and professional communications
• Coordinate recruitment, scheduling, intake, care, and discharge of privately owned dogs used in teaching
• Support communications labs by coordinating simulated clients and veterinary coaches
• Prepare and maintain clinical skills laboratories and dog housing facilities
• Support independent student practice sessions and supervised live-animal labs
• Ensure compliance with animal welfare, safety, and institutional protocols
• Assist with OSCEs, outreach, recruitment, and departmental activities
• Support training and orientation of part-time demonstrators and facility users