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Contact Us

Thunder Bay

Address:

Chancellor Paterson Library 
Room LI 1015 (Main Floor)

Hours (EST): 
Monday - Friday: 8:00 a.m. to 4:00pm
email: itsupport@lakeheadu.ca
Phone (Internal): 7000

Phone: +1 (807) 343-8010ext. 7000

 

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Email Us

Orillia

Phone: +1 (705) 330-4010ext. 7000

 

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Technology Services Centre

We are here to help!

 For any technology questions, contact our IT Support Team:

  • Submit a Ticket to our queue.
  • Email us at itsupport@lakeheadu.ca
  • Visit us in the Chancellor Paterson Library
  • Phone (Thunder Bay): (807) 343-8010 ext 7000
  • Phone (Orillia): (705) 330-4010 ext 7000

 Useful Links:

    • Connecting to Wireless
    • Printing on Campus
    • Using Zoom Room Classrooms
    • Service Alerts, Outages, and Scheduled Maintenance

 

 

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Map of Thunder Bay Campus
Lakehead Thunder Bay
Campus Status: Open
955 Oliver Rd
Thunder Bay, ON, P7B 5E1

(807) 343.8110
tbay@lakeheadu.ca
Map of Orillia Campus
Lakehead Orillia
Campus Status: Open
500 University Avenue
Orillia, ON, L3V 0B9

(705) 330.4008
orillia@lakeheadu.ca
An exterior photo of the STEM hub located in Barrie
Barrie STEM Hub
Campus Status: Open
5 Ross St.
Barrie, ON L4M 3A5

Land Acknowledgment


Lakehead University respectfully acknowledges its campuses are located on the traditional lands of Indigenous Peoples.

Lakehead Thunder Bay is located on the traditional lands of Fort William First Nation, signatory to the Superior Treaty of 1850, and on the northern portion of the Upper Great Lakes historic Métis homeland.

Lakehead Orillia and the Lakehead Barrie STEM Hub are located on the traditional territory of Chippewas of Rama First Nation, a member of Chippewa Tri-Council First Nations, signatories to Treaty 16, Treaty 18, Coldwater and the Williams Treaty of 1923. Lakehead acknowledges historic and contemporary Métis peoples, and the Huron-Wendat peoples who occupied the territory prior to the middle of the 17th century.

Lakehead University honours the many nations who have occupied the lands our campuses are now situated upon and is committed to building relationships based on principles of mutual trust, respect, reciprocity, and collaboration in the spirit of truth and reconciliation.

© 2026 Lakehead University. All Rights Reserved.
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