Individual Services

Sheryl O’Reilly, Indigenous Student Counsellor will be providing in person, telephone appointments and/or Zoom appointments.  It’s important to note that Sheryl’s services are available Monday to Friday, 8:30 a.m. to 4:30 p.m. ONLY!  Email her at or call 807-343-8010 Ext. 8072 to book an appointment. If you are experiencing a crisis, please call 346-8282 or 1-888-269-3100. 

We recognize the importance of balance in mind, body, spirit and emotion. We are proud to offer the fllowing to promote your health and well-being:

  • Indigenous Student Services provides personal, academic, and transitional support, which includes housing, daycare, or other needs
  • ISS Peer Mentor Program
  • Workshops on healthy living and mental health
  • On and off-campus service information sessions and referrals

Additional Mental Health Resources and Support: 

  • Kids Help Phone  Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, multilingual and confidential support to help all young people Feel Out Loud. Prefer to call someone to talk about what’s on your mind? Call 1-800-668-6868
  • Hope For Wellness Helpline  Available to all Indigenous people across Canada. Experienced and culturally competent counsellors are reachable by telephone and online ‘chat’ 24 hours a day, 7 days a week Call us at: 1-855-242-3310
  • Talk4Healing  Our toll-free telephone line is open for calls now at: 1 855 554 HEAL
  • Beendigen Criss Line  Crisis Line: 1-888-200-9997 Thunder Bay: 807-346-4357 
  • Hope for Wellness If you're experiencing emotional distress and want to talk, call the First Nations and Inuit Hope for Wellness Help Line at 1-855-242-3310 or the online chat at It's toll-free and open 24 hours a day, 7 days a week.
  • GOOD2TALK post-secondary crisis line- 1-866-925-5454
  • Togetherall 24/7, free anonymous, on-line support for your mental health.
  • Bounceback or call 1-866-345-0224 A free program to help you tackle Depressions and Anxiety. 
  • Wellness Together Canada free online resources, tools, apps and connections to trained volunteers and qualified mental health professionals.
  • "Talk-in" Counselling Clinics or call (807) 700-0090. Thunder Bay's free walk-in counselling clinic. Currently being offering Monday trough Friday via phone or video. 
  • Student Assistance Plan Wellness Program (provided by LUSU extended benefits) How do I access WeConnect support?
    •Call/text 1-888-377-0002; or Download the iConnectYou mobile app, available on Google play or Apple iTunes to access services.
  • Thunder Bay Crisis Response Services  24/7 telephone services to both youth and adults who are experiencing a mental health crisis. Thunder Bay: 807-346-8282 District /Toll-Free:1-888-269-3100 Kenora Rainy River District: 1-866-888-8988    
  • Addictions Counselling free services including alcohol and drug assessment, treatment planning and referral through Thunder Bay Counselling Centre, 807-684-1880
  • Thunder Bay Sexual Abuse/Sexual Assault Counselling Crisis Centre provides immediate crisis intervention, counselling, advice and education. (CRISIS LINE 807-344-4502)
  • Dilico Anishinabek Family Care Mental Health Resources and Walk-n Clinic call 1-87-624-5818. Crisis Line 1-888-269-3100
  • Mental Health Helpline 1-866-531-2600 We are here to connect the people of Ontario to mental health, addictions, and problem gambling services. Whether for yourself, a loved one, or a client, our confidential and free services are available 24/7. 

Grief Resources

  • Because losing someone is hard... Confidential and free, helps you to understand and move through your grief. In your own place, at your own pace. Developed by people who have "been there" and grief specialists. Features "real life" stories and experiences. A resource for professionals

What is a Peer Mentor?

A Peer Mentor is a high scholar student in their senior year of their academic study who has demonstrated commitment and leadership skills. A Peer Mentor has the personality to be approachable and to assist in your academic studies. A Peer Mentor can assist in your transition to post-secondary by helping you become familiar with campus and its many processes. They will be available to answer any questions about student life in general.

For more information:

Visit: University Centre-1007

T: 343-8010 Ext. 8072