Individual Services

Sheryl O’Reilly, Indigenous Student Counsellor will be providing in person, telephone appointments and/or Zoom appointments.  It’s important to note that Sheryl’s services are available Monday to Friday, 8:30 a.m. to 4:30 p.m. ONLY!  Email her at or call 807-343-8010 Ext. 8072 to book an appointment. If you are experiencing a crisis, please call 346-8282 or 1-888-269-3100. 

We recognize the importance of balance in mind, body, spirit and emotion. We are proud to offer the following to promote your health and well-being:

  • Indigenous Student Services provides personal, academic, and transitional support, which includes housing, daycare, or other needs
  • ISS Peer Mentor Program
  • Workshops on healthy living and mental health
  • On and off-campus service information sessions and referrals

Additional Mental Health Resources and Support: 

  • Talk4Healing  Our toll-free telephone line is open for calls now at: 1 855 554 HEAL
  • Beendigen Criss Line  Crisis Line: 1-888-200-9997 Thunder Bay: 807-346-4357 
  • Hope for Wellness If you're experiencing emotional distress and want to talk, call the First Nations and Inuit Hope for Wellness Help Line at 1-855-242-3310 or the online chat at It's toll-free and open 24 hours a day, 7 days a week.
  • GOOD2TALK post-secondary crisis line- 1-866-925-5454
  • Togetherall 24/7, free anonymous, on-line support for your mental health.
  • Bounceback or call 1-866-345-0224 A free program to help you tackle Depressions and Anxiety. 
  • Wellness Together Canada free online resources, tools, apps and connections to trained volunteers and qualified mental health professionals.
  • "Talk-in" Counselling Clinics or call (807) 700-0090. Thunder Bay's free walk-in counselling clinic. Currently being offering Monday trough Friday via phone or video. 
  • Student Assistance Plan Wellness Program (provided by LUSU extended benefits) How do I access WeConnect support?
    •Call/text 1-888-377-0002; or Download the iConnectYou mobile app, available on Google play or Apple iTunes to access services.
  • Thunder Bay Crisis Response Services  24/7 telephone services to both youth and adults who are experiencing a mental health crisis. Thunder Bay: 807-346-8282 District /Toll-Free:1-888-269-3100 Kenora Rainy River District: 1-866-888-8988    
  • Addictions Counselling free services including alcohol and drug assessment, treatment planning and referral through Thunder Bay Counselling Centre, 807-684-1880
  • Thunder Bay Sexual Abuse/Sexual Assault Counselling Crisis Centre provides immediate crisis intervention, counselling, advice and education. (CRISIS LINE 807-344-4502)
  • Dilico Anishinabek Family Care Mental Health Resources and Walk-n Clinic call 1-87-624-5818. Crisis Line 1-888-269-3100
  • Mental Health Helpline 1-866-531-2600 We are here to connect the people of Ontario to mental health, addictions, and problem gambling services. Whether for yourself, a loved one, or a client, our confidential and free services are available 24/7. 

What is a Peer Mentor?

A Peer Mentor is a high scholar student in their senior year of their academic study who has demonstrated commitment and leadership skills. A Peer Mentor has the personality to be approachable and to assist in your academic studies. A Peer Mentor can assist in your transition to post-secondary by helping you become familiar with campus and its many processes. They will be available to answer any questions about student life in general.

For more information:

Visit: University Centre-1007

T: 343-8010 Ext. 8072