Individual Services

UPDATE: Indigenous Student Counsellor Available Online!

Due to the COVID-19 pandemic, and in support of both federal, provincial, and municipal advisories to help mitigate the spread of the virus, the Indigenous Student Counsellor will not be offering in-person appointments. The Indigenous Student Service office will remain closed until further notice. While the office remains closed, the Indigenous Student Counsellor will still be available 

Sheryl O’Reilly, Indigenous Student Counsellor will be providing telephone appointments and/or Zoom appointments.  It’s important to note that Sheryl’s services are available Monday to Friday, 8:30 a.m. to 4:30 p.m. ONLY!  Email her at to book an appointment. If you are experiencing a crisis, please call 346-8282 or 1-888-269-3100. 

We recognize the importance of balance in mind, body, spirit and emotion. We are proud to offer the following to promote your health and well-being:

  • Indigenous Student Services provides personal, academic, and transitional support, which includes housing, daycare, or other needs
  • ISS Peer Mentor Program
  • Workshops on healthy living and mental health
  • On and off-campus service information sessions and referrals

Additional Mental Health Resources and Support: 

  • Talk4Healing  Our toll-free telephone line is open for calls now at: 1 855 554 HEAL
  • Hope for Wellness If you're experiencing emotional distress and want to talk, call the First Nations and Inuit Hope for Wellness Help Line at 1-855-242-3310 or the online chat at It's toll-free and open 24 hours a day, 7 days a week.
  • GOOD2TALK post-secondary crisis line- 1-866-925-5454
  • Togetherall 24/7, free anonymous, on-line support for your mental health.
  • Bounceback or call 1-866-345-0224 A free program to help you tackle Depressions and Anxiety. 
  • Wellness Together Canada free online resources, tools, apps and connections to trained volunteers and qualified mental health professionals.
  • "Talk-in" Counselling Clinics or call (807) 700-0090. Thunder Bay's free walk-in counselling clinic. Currently being offering Monday trough Friday via phone or video. 
  • Student Assistance Plan Wellness Program (provided by LUSU extended benefits) 
  • Thunder Bay Crisis Response Services  24/7 telephone services to both youth and adults who are experiencing a mental health crisis. Thunder Bay: 807-346-8282 District /Toll-Free:1-888-269-3100 Kenora Rainy River District: 1-866-888-8988    

What is a Peer Mentor?

A Peer Mentor is a high scholar student in their senior year of their academic study who has demonstrated commitment and leadership skills. A Peer Mentor has the personality to be approachable and to assist in your academic studies. A Peer Mentor can assist in your transition to post-secondary by helping you become familiar with campus and its many processes. They will be available to answer any questions about student life in general.

For more information:

Visit: University Centre-1007

T: 343-8010 Ext. 8072