Helpdesk Technician

Technology Services Centre

Thunder Bay Campus

Full Time OPSEU Position

$27.06 - $32.39 per hour

Competition # OPSEU-21-04

Primarily an 8:30 a.m. to 4:30 p.m. shift, Monday to Friday.

When required, hours of work may be modified to suit the needs of the University.

Lakehead University has an immediate opportunity for employment within the Technology Services Centre.  Under the general supervision of the Manager of Server, Desktop & Client Services, the incumbent will provide tier 1 support via phone, email, and in person, as it pertains to the University operation relating to hardware (Computers/Laptops/Tablets/Mobile Devices), applications, Windows domain services, printers, network access, telephones, remote connectivity, and other relevant technologies.

As the initial point of contact for reporting technical problems, the successful candidate will be responsible for providing clients with accurate, courteous, and clear technical assistance, creating and maintaining service requests via ticketing system, tutorial documentation, and contributing to an IT knowledge base.

The successful candidate has post-secondary education along with experience with Active Directory, Windows operating systems, MS Office/365 applications, Mac operating systems, Network (LAN/WAN) concepts, VPN technologies, mobile technologies, and printing solutions. Previous experience in a Help Desk role is preferred. The incumbent must possess the ability to process and prioritize a high volume of work with accuracy and efficiency. Excellent communication and customer service skills are a necessity as well as the demonstrated ability to work with a variety of customers at all levels. The ability to rapidly self-educate on new concepts and tools and a desire and ability to continue learning are key factors to success within this role.

  For more information related to this position, a job fact sheet can be made available by contacting the Office of Human Resources.

Internal OPSEU candidates that meet the minimum posted requirements will receive first consideration. Interested candidates are invited to submit a single PDF document quoting job competition # OPSEU-21-04 containing a cover letter, resume and the contact information for three professional references to:

Office of Human Resources

University Centre

Room UC-0003

fax: 807-346-7701

e-mail: careers@lakeheadu.ca

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

We appreciate your interest; however, only those selected for an interview will be notified. Lakehead University is committed to supporting an accessible environment. Please ask us how we may help you by contacting the Office of Human Resources, Lakehead University, (807) 343.8334 human.resources@lakeheadu.ca.

*INTERNAL*

Administrative Assistant

Faculty of Business Administration

COPE, Level 8

Full Time, Permanent

Competition # COPE-21-16

Under general supervision, the successful candidate will report to the Dean, Faculty of Business Administration and provide administrative support to the Faculty. The following is a brief outline of the responsibilities.

DUTIES:

• Provide administrative support to the Dean and Program Chairs in the Faculty of

  Business Administration;

• Compose, edit, and proofread correspondence, memos, minutes, and other documentation;

• Manage the Dean’s calendar including scheduling meetings;

• Track attendance records for employees that report to the Dean;

• Process invoices, cheque requisitions, credit card statements, and budget transfers;

• Provide administrative support for academic matters such as appeals, academic

  integrity investigations, change of mark, and registration or enrolment management;

• Maintain the departmental filing systems;

• Organize meetings and special events including booking venues etc.;

• Manage distribution of course evaluations, promotion, tenure and renewal documents and

  assist with the accreditation process, and undergraduate and graduate program reviews;

• Provide administrative support for faculty members, contracts lecturers, and other staff of

  the Faculty;

• Provide support to students of the Faculty programs and respond to student inquiries; 

• Maintain the Faculty of Business Administration website and social media accounts;

• Other duties as required.

QUALIFICATIONS:

• Post-secondary education, preferably in Business or Office Administration, coupled with a

  minimum of three years’ experience in an administrative assistant position;

• Knowledge of Lakehead University's and the Faculty of Business Administration's

  academic policies and procedures, programs and services would be an asset;

• Demonstrated proficiency with computers and software programs including Microsoft Office,

  D2L, Adobe Acrobat, Colleague/Datatel systems;

• Excellent written and oral communication skills,

• Demonstrated ability to multi task, coordinate multiple projects and tasks simultaneously

  and effectively with competing deadlines;

• Demonstrated ability initiative, tact and good judgement;

• Ability to work independently and effectively without direct or ongoing supervision;

• Ability to work independently as well as in a team environment.

• Excellent administrative skills to ensure efficiency and effectiveness;

• Demonstrated ability to multitask a variety of high priority duties and work under the pressure

  of deadlines;

• Demonstrated ability to work and handle all office duties and communications in a confidential

  and diplomatic manner;

• Ability to work both collaboratively and independently;

• Ability to work efficiently and effectively in an environment subject to frequent interruptions

  and high volume of activity, particularly at peak times in the academic cycle;

• Aptitude for quick learning of new educational technologies and applications

Interested applicants are invited to submit a single PDF document quoting competition # COPE-21-16, containing a cover letter, resume and the contact information of three professional references by 4:30 p.m. on October 15, 2021 to:

Office of Human Resources

Email:  careers@lakeheadu.ca

We appreciate your interest; however, only those selected for an interview will be notified.

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements. 

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

Mobile Application Developer

Civil Engineering

Thunder Bay Campus

The Android application developer is responsible to develop codes and create a user-

friendly application that will be used in a research project conducted at Lakehead University.

They should collaborate with a research team to develop applications. Demonstrable

experience in Android mobile application development is necessary, and the developer

should possess in-depth knowledge in working with Android software development kit. The

applicant should have strong analytical and problem-solving skills and should be able to

collaborate well with other members in a team environment.

Responsibilities for the Mobile Application Developer

• Develop application programming interfaces (APIs) to support defined requirements

  and functions

• Work closely with team members to test and improve the functionality of the

  developed application

Qualifications for Mobile Application Developer

• 2+ years of demonstrable experience

• Demonstrable portfolio of developed Android Applications

• In-depth knowledge of working with Android software development kit with at

  least one programming language, e.g. Java or Kotlin

• Ability to develop location-based applications

• Strong analytical and problem-solving skills

• Ability to perform in a team environment

• Strong written and oral communication skills

Interested applicants are invited to apply by submitting a single PDF document containing a cover letter and resume to:

Dr. Ehsan Rezazadeh Azar

Associate Professor

807-766-7149

Email: eazar@lakeheadu.ca

We appreciate your interest; however, only those selected for an interview will be notified.

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

Human Resources Partner

Office of Human Resources

Orillia Campus

Full Time, Permanent

Competition #OR-21-14

Lakehead University invites applications from dynamic, creative and enthusiastic Human Resources professionals to join our Orillia campus team.

In coordination with a strong HR team based in Thunder Bay, this individual works closely with a variety of stakeholders at all levels of the university offering personalized guidance, support, and solutions on a breadth of HR-related activities to the staff and faculty on the Orillia and Barrie campuses.  Reporting to the Associate Vice-President of Human Resources, the Human Resources Partner leads all functional areas of the human resource portfolio on the Orillia campus. The role requires a seasoned and strong generalist or business partner who is skilled in recruitment, HRIS, performance management, employee and labour relations, occupational health and safety, compensation and benefits, and training and development. Furthermore, this position will serve as an agent of change with the ability to foster strong, meaningful relationships and offer forward thinking HR improvements to our current, high functioning team. This is a pivotal role on the Orillia campus and requires an individual with a collaborative nature who thrives in a “small-but-mighty” team environment.

The successful candidate has completed post-secondary education in Human Resources or a related discipline. Completion of a CHRL designation is preferred, along with five years of professional Human Resources experience in an advisory role. Experience in an academic setting is an asset. The successful candidate also possesses strong knowledge of applicable legislation including the Occupational Health & Safety Act, Ontario Human Rights Code and Employment Standards Act.  With a focus on HR service delivery, the incumbent has excellent interpersonal and communication skills, strong coaching, mediation and conflict resolution skills, as well as an ability to work independently without close supervision in a demanding, fast paced environment.

The position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver.

Interested applicants are invited to submit a single PDF document, quoting competition #OR-21-14, that includes cover letter, resume, along with the contact information of three references to:

Office of Human Resources

Email:  careers@lakeheadu.ca

We appreciate your interest; however, only those selected for an interview will be notified.

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

Lakehead Thunder Bay is located on the traditional lands of the Fort William First Nation, Signatory to the Robinson Superior Treaty of 1850. Lakehead Orillia is located on the traditional territory of the Anishinaabeg. The Anishinaabeg include the Ojibwe, Odawa, and Pottawatomi nations, collectively known as the Three Fires Confederacy.

ASSOCIATE SECURITY GUARD (Permanent, Part-Time)

Security Services

Orillia Campus

U.S.W.

Competition # OR-USW-21-13

Under general supervision, reporting to the Manager, Security Services, Orillia campus, the Associate Security Guard performs duties for the purpose of preventing theft and vandalism, maintaining order, providing security for all University personnel, buildings and property, controlling traffic and parking, guiding students and visitors, and undertaking special investigation duties as required.

The Manager is currently hiring for one regularly scheduled, part-time position to work the day shift every other weekend. This shift would provide 24 hours per pay period, with the opportunity to pick up additional shifts.

DUTIES:

• Patrols assigned areas or routes for the purpose of public safety and the detection and prevention of thefts, vandalism; ensures that doors, windows, safes, etc. are properly secured;
• Maintains fire watch while on patrol and reports all matters requiring attention in the interests of safety, security, maintenance and repair;
• Provides assistance and direction to visitors, staff and students;
• Checks unknown or suspicious persons and reports irregularities to the Director of Security Services;
• Maintains traffic and parking control as required;
• Investigates, reports and provides assistance in vehicle accidents, injuries or sudden illness and other emergencies or unusual occurrences;
• Performs special investigation duties and prepares reports as necessary;
• Complete and submit shift reports and other forms as required;
• Perform Associate Security Guard duties as required; and
• Perform other related duties as assigned.

QUALIFICATIONS:

• Must possess a Law and Security Administration or Police Foundations Diploma, and/or University degree or equivalent combination of education (minimum Grade 12) and related experience;
• Must possess a valid Ontario Private Security & Investigative Services License;
• Sufficiently proficient in the use of PCs to utilize reporting and searching programs to assist in daily duties, submission of reports, investigations and familiarity in Datatel Colleague systems an asset;
• Knowledge of investigative techniques and/or experience in security an asset;
• Familiar with or capable of learning the basic operation of various security video systems and retrieval of video data relating to incident;
• Excellent oral and written communication skills;
• Strong customer service, interpersonal and organizational skills;
• Ability to exercise good judgment and discretion with emphasis on good human relations, courtesy, deportment and appearance;
• Ability to handle all security matters in a trustworthy and confidential manner;
• Ability to perform regular patrolling Security Guard duties (includes patrolling Lakehead University campus buildings and grounds on foot, by car and by bicycle; includes climbing stairs);
• Must possess a valid driver’s license (class “G” minimum) and maintaining a driving record ensuring insurable status for the operation of university vehicles;
• Willingness to perform rotating shift duty;
• Possess a valid first aid certificate;
• Familiarity with the Occupational Health & Safety Act, its regulations and other health and safety related legislation and standards.
• Training in fire prevention would be an asset.

As a condition of employment, a criminal record check and a three year drivers abstract must be provided by the successful candidate. Verification of a valid Ontario Private Security & Investigative Services License will be required.

Interested applicants are invited to submit a single PDF document containing a cover letter, resume and the contact information for 3 professional references, quoting competition # OR-USW-21-13, to:

Office of Human Resources

Orillia Academic Building

500 University Ave.

Email: careers@lakeheadu.ca

We appreciate your interest; however, only those selected for an interview will be notified.

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

Lakehead Thunder Bay is located on the traditional lands of the Fort William First Nation, Signatory to the Robinson Superior Treaty of 1850. Lakehead Orillia is located on the traditional territory of the Anishinaabeg. The Anishinaabeg include the Ojibwe, Odawa, and Pottawatomi nations, collectively known as the Three Fires Confederacy.

Evening and Weekend Supervisor

Thunder Bay Campus

Chancellor Paterson Library

Full Time, Contract

Schedule II

Competition # SCHII-21-41

 Lakehead University Library (Thunder Bay Campus) invites applications for an Evening and Weekend Supervisor. Reporting directly to the Head, Access Services and Outreach, this incumbent will support evening and weekend Access Services operations in Chancellor Paterson Library and will be the direct supervisor for all Student Library Assistants in this area.

Lakehead is a comprehensive university with a reputation for innovative programs and cutting edge research. With campuses located in Thunder Bay and Orillia, Lakehead has approximately 10,000 students and 2,160 faculty and staff. With an emphasis on collaborative learning and  independent critical thinking, and a multidisciplinary teaching approach, Lakehead offers a variety  of degree and diploma programs at the undergraduate, graduate, and doctoral levels through its ten faculties, including: Business Administration, Education, Engineering, Health and Behavioural  Sciences, Natural Resources Management, Science and Environmental Studies, Social Sciences and  Humanities, Graduate Studies, the Northern Ontario School of Medicine (West Campus) and the Faculty of Law. For further information, please visit: www.lakeheadu.ca.

The total library collection includes over 700,000 print volumes, access to more than 60,000 online journals and over 120,000 e-books, and rare and special collections such as the Regional Collection and the Archives. The Chancellor Paterson Library is the main library on the Thunder Bay campus and occupies its own building in the centre of campus. There are four additional libraries: one at the Bora Laskin Faculty of Law, the Learning Commons in Simcoe Hall (Orillia), and the Education Library (one location at the Faculty of Education-Thunder Bay and one at Heritage Place-Orillia).  Lakehead University Library is an active member of both provincial and national consortia. We provide many services in collaboration with our Ontario Council of University Libraries (OCUL) partners, such as, Ask a Librarian (Chat Reference Service), Scholars Portal, RACER (Document Delivery) and Dataverse. The library is also part of Collaborative Futures, a project that recently launched a shared next-generation library system at 16 OCUL libraries. Our involvement with the Canadian Research Knowledge Network (CRKN) as well as other consortia, allows us to provide significant digital content. Our staff complement of over 30 includes 12 librarians and an archivist. 

Lakehead University Library is currently implementing its Library Plan: Envision the Future 2018- 2023. Our mission is to be an innovative organization that anticipates the requirements of the future while respecting the heritage of the past. By providing exceptional services, collections, and spaces, the Libraries shape the creation of knowledge, actively preserve and support culture, and transform learning and research.

About the Opportunity

The Evening and Weekend Supervisor provides administrative and supervisory support to the Chancellor Paterson Library Access Services department in the evenings and weekends. The position plays a key role in a variety of tasks including:

• Guiding and managing the work of part-time student library assistants in the Access

  Services department; this work includes lending and borrowing, customer service,

  document delivery, and photo ID;

• Approving part-time staff timecards and maintaining accurate part-time budget information;

• Monitoring Access Services operations, providing support and guidance to staff

  and ensuring high-quality customer service;

• Providing equitable access to library services, such as by ensuring the library meets

  its requirements for accessibility;

• Assisting in organizing projects for shifting/relocating of library collections

Required Qualifications

• A library technician diploma, or related degree combined with three years of

  library experience

• Experience leading or managing a team; preferably in a library environment

• Strong organizational and time management skills

• Experience working with integrated library systems, such as Alma

• Excellent interpersonal skills

• Strong customer service skills

• Knowledge of library resources and basic reference skills

Interested applicants are invited to submit a single PDF document, quoting competition # SCHII-21-41, that includes cover letter, resume, along with the contact information of three references by 4:30 p.m. on October 18, 2021 to: 

Office of Human Resources

University Centre

Room UC-0003

Email: careers@lakeheadu.ca

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. In an effort to ensure applications are being received from under-represented groups, applicants will be asked to complete a brief self-identification questionnaire via email within three days of the posting closing date.  All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements. 

Indigenous Transitions Year Program Coordinator

Office of Indigenous Initiatives

Thunder Bay Campus
Full Time, Permanent

Schedule II

Competition # SCHII-21-45

Reporting to the Indigenous Access Programs Coordinator, the Indigenous Transitions Year Program Coordinator is responsible for recruiting and supporting Indigenous students' entry into the Indigenous Transition Year Program (ITYP) and for ensuring their successful transitions to undergraduate programs at Lakehead University.

The incumbent will establish collaborative relationships with specific University departments,

First Nation communities and funders, Indigenous organizations, local and regional high schools, and industry partners. They will oversee the planning, delivery & evaluation of the Indigenous Transition Year Program, one of the Indigenous Access Programs offered through the Department of Indigenous Initiatives. The ITYP Coordinator will facilitate the policies, guidelines, and criteria regarding student selection, attendance, probation, and leaves of absence, track students’ progress and their transition to first year university studies. They will collect data and document program strengths and weaknesses, implement improvements to program delivery, and identify professional development needs as they pertain to working with Indigenous students.

Candidates require a Bachelor’s degree in a related field. A Bachelor of Education is considered an asset, coupled with two years of related experience in Indigenous Education. A Master’s degree in a related field is preferred. The incumbent is required to teach the University Transitions course; as such, they must have a thorough knowledge of Indigenous worldviews and traditional practices, as well as a clear understanding of the public education system from high school to post-secondary, including adult education. Research skills are required to keep up to date on current issues in Indigenous education, retention & recruitment. The successful candidate will have excellent interpersonal skills, written and oral communication and be able to work in a team and independently.

Demonstrated experience using Microsoft Office Suite, Gmail applications is required, as well as a

valid driver's license and good driving record. The successful candidate must be comfortable with public speaking & community engagement and have a willingness to travel.

Interested applicants are invited to submit a single PDF document, quoting competition # SCHII-21-45, that includes cover letter, resume, along with the contact information of three references by 4:30 p.m. on October 18, 2021 to:

Office of Human Resources

Email:  careers@lakeheadu.ca

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. In an effort to ensure applications are being received from under-represented groups, applicants will be asked to complete a brief self-identification questionnaire via email within three days of the posting closing date.  All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements. 

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

Administrative Assistant

Offices of the Associate Vice-President, Research and Graduate Studies and

Bio-Refining Research Institute

COPE, Level 6 (Under Review)

Full Time, Permanent

Competition # COPE-21-14

The incumbent will provide administrative assistant support to the Associate Vice-President, Research and Graduate Studies (AVPRGS) and the Director, Bio-Refining Research Institute. This position acts in part, as a liaison on behalf of the University, and must therefore always conduct themselves in a professional manner.

Duties:

• Maintain review schedule for all research centres and institutes overseen by the AVPRGS

• Coordinate reviews and provide administrative support for all research centres and institutes overseen

  by the AVPRGS

• Coordinate annual reporting for all research centres and institutes overseen by the AVPRGS

• Monitor annual reports for all research centres and institutes overseen by the AVPRGS, and follow up

  with Directors regarding missing reports and/or information

• Prepare Executive Summaries of the annual reports for the Senate Research Committee (SRC)

• Provide administrative support to the AVPRGS including calendar keeping, budget monitoring, setting

  up meetings, and taking Minutes, preparing final reports and executive summaries, providing

  background materials and briefing notes as needed

• Provide background information on external awards as needed

• Monitor and update awards calendar and deadlines for external awards nominations

• Monitor the status of award nomination packages

• Prepare application files for award nomination packages

• Contact internal and external researchers and administrators writing support letters

• Schedule committee meetings as needed

• Provide meeting materials including background research as needed

• Provide meeting Minutes and keep action items updated

• Prepare final reports and action plans in committee related duties

• Data management and reporting

• Coordinating special events and workshops

• Responsible for providing administrative support to BRI Director,

• Maintain and coordinate the annual reporting, monthly attendance for biorefining research institute and

   green processes research centre.

• Process annual reports from research staff, produce executive summaries of all annual

  reports, take Minutes of meetings

• Order chemicals/equipment, communicate with chemical/equipment suppliers and researchers outside BRI

   and Lakehead University

• Coordinate meetings/conferences/events/workshops.

• Review academic/nonacademic documents generated at BRI

• Maintain BRI website

• Perform other related duties as required

Qualifications:

• Post-secondary degree in Social Sciences & Humanities (preferred) or diploma in a related field;

• 3 years’ experience in an administrative assistant position in a University environment, with experience in

   a research environment an asset;

• Proficiency with PCs, general website maintenance, and various office programs including Microsoft

  Office (Word, Excel, Publisher);

• Experience providing administrative support to governance and oversight boards/committees;

• Experience preparing briefing notes and background research;

• Demonstrated experience with Datatel/Colleague considered an asset;

• Exceptional communication, organizational, and interpersonal skills;

• Demonstrated ability to multitask a variety of high prioriy duties and work under the pressure of deadlines;

• Demonstrated ability to provide administrative support for a variety of diverse committees/boards under

   very tight deadlines;

• Excellent writing skills;

• Strong capacity for independent judgement;

• Demonstrated ability to work and handle all office duties and communications in a confidential and

   diplomatic manner;

• Demonstrated experience and knowledge in a university research environment with an understanding

   of deadline driven duties, a fast-paced environment, and potential unexpected volumes of work.

Interested applicants are invited to submit a single PDF document quoting competition # COPE-21-14, containing a cover letter, resume and the contact information of three professional references by 4:30 p.m. on October 6, 2021 to:

Office of Human Resources

Email:  careers@lakeheadu.ca

We appreciate your interest; however, only those selected for an interview will be notified.

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements. 

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

We appreciate your interest; however, only those selected for an interview will be notified.

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

RECRUITMENT & EVENTS CO-ORDINATOR

Thunder Bay Campus

Undergraduate Recruitment (Domestic)

Full Time, Permanent

Schedule II

Competition # SCHII-21-40

As an enthusiastic, organized and adaptive individual who is exciting by the opportunity to showcase Lakehead University to prospective students through the planning and execution of all recruitment events held at both Thunder Bay and Orillia campuses.

The individual is accountable for all project management and event planning of timing, workbacks, resources,  budgets, content planning and communications for events hosted both in-person and  virtually with the objective of raising interest amongst prospective students and converting same to applicants.  The incumbent plays a critical role as a relationship builder across faculty and university service departments, promoting and engaging support for recruitment events, as well as acting as a key liaison officer with influencers including regional guidance counselors.  In addition to event coordination and execution, the incumbent acts as a recruiter within the key local catchment area, carrying out recruitment on-one-one initiatives and high school (virtual and in person) recruitment presentations.

The role oversees the Campus Tour Program, as lead for the Thunder Bay campus. This includes continuous monitoring of content delivery, hiring, training and coaching of student workers, introductory and closing touch points with prospects, follow up tracking and communications.  The role oversees all Thunder Bay student worker hiring, training, performance and task management as well as office administration

Candidates to this position must have completed a university degree and have at least 1 to 2 years of experience in a related capacity. As an outstanding communicator and presenter with demonstrated event planning skills, you have excellent time management, analytical and organizational abilities with a strong independent work ethic. You must have a demonstrated ability to foster, develop and maintain successful working relationships with multiple audiences and the ability to manage creative large-scale events. Sensitivity to privacy issues and a flexible work schedule is expected for this position. A Class G driver's licence is required, due to travel requirements.

This position is based out of the Thunder Bay campus.

Interested applicants are invited to submit a single PDF document, quoting competition # SCHII-21-40, that includes cover letter, resume, along with the contact information of three references by 4:30 p.m. on October 1, 2021 to:

Office of Human Resources

University Centre

Room UC-0003

Email: careers@lakeheadu.ca

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. In an effort to ensure applications are being received from under-represented groups, applicants will be asked to complete a brief self-identification questionnaire via email within three days of the posting closing date.  All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements. 

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

            INTERNAL

Shipper/Receiver/Trucker

Physical Plant

Thunder Bay Campus

Full Time, Permanent

                                                         Unifor                  

Competition #UNIFOR-21-05

Primarily an 8:00 a.m. to 4:00 p.m. shift, Monday to Friday

When required, hours of work may be modified to address the needs of the University

DUTIES:

• Receives and unloads incoming goods, assisting the Receiver/Shipper Lead Hand in recording relevant goods information and maintaining records;
• Enters appropriate information into the computer database;
• Loads trucks in preparation for delivery;
• Unloads trucks subsequent to pickup of goods; 
• Moves goods, by truck, between University buildings and between the University and off‑campus locations;
• Moves goods within buildings by hand, cart and/or dolly to/from pickup/drop-off points;
• Packs, labels and loads goods being shipped by the University and assists the Receiver/Shipper Lead Hand in completing/maintaining shipping records, including Transportation of Dangerous Goods documentation;
• Operates and maintains appropriate machinery, e.g. truck and forklift;
• Works in compliance with the Occupational Health & Safety Act, WHMIS Regulation, other health and safety related legislation and standards and with such workplace practices as outlined by his/her immediate supervisor;
• Performs other related duties as assigned.

QUALIFICATIONS:

• Minimum Grade 12 education;
• Experience in shipping and receiving practices;
• Must have current WHMIS training, Transportation of Dangerous Goods certification, defensive driving certification as well as forklift certification or must be certified during trial period;
• Must have a current valid driver’s licence of the appropriate class with a clean driving abstract;
• Ability to follow oral and written instructions;
• Ability to meet the physical demands of the job, including performing heavy manual work such as lifting, carrying and/or pushing/pulling heavy objects up to 100 lbs on a daily basis as well as performing very heavy work in excess of 100 lbs on an occasional basis;
• General knowledge of recognized practices, safe work habits and techniques, including traffic laws and defensive driving principles;
• Some clerical ability required, including computer skills/aptitude;
• Ability to deal courteously with staff, students and the general public;
• Familiarity with the Occupational Health & Safety Act, its regulations and other health and safety related legislation and standards.

A conditional offer of employment will be extended to the successful applicant.  On evidence that a candidate is able to meet the physical demands of the essential duties of the job, as determined through the completion of a pre-employment screening, a final offer of employment will be extended to the candidate.  The screening will be based on the Physical Demands Analysis (PDA) of the job. A copy of this will be available prior to interviews.

Interested applicants are invited to submit a cover letter, resume and the contact information for three references, quoting competition # UNIFOR-21-05 by 4:30 p.m. on September 23, 2021 to:

Office of Human Resources

University Centre

Room UC-0003

Fax: 807-346-7701

Email:  careers@lakeheadu.ca

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

We appreciate your interest; however, only those selected for an interview will be notified. Lakehead University is committed to supporting an accessible environment. Please ask us how we may help you by contacting the Office of Human Resources, Lakehead University, (807) 343.8334 human.resources@lakeheadu.ca.

Administrative Assistant

Offices of the Associate Vice-President, Research and Graduate Studies and

Bio-Refining Research Institute

COPE, Level 6 (Under Review)

Full Time, Permanent

Competition # COPE-21-14

The incumbent will provide administrative assistant support to the Associate Vice-President, Research and Graduate Studies (AVPRGS) and the Director, Bio-Refining Research Institute. This position acts in part, as a liaison on behalf of the University, and must therefore always conduct themselves in a professional manner.

Duties:

• Maintain review schedule for all research centres and institutes overseen by the AVPRGS

• Coordinate reviews and provide administrative support for all research centres and institutes overseen

  by the AVPRGS

• Coordinate annual reporting for all research centres and institutes overseen by the AVPRGS

• Monitor annual reports for all research centres and institutes overseen by the AVPRGS, and follow up

  with Directors regarding missing reports and/or information

• Prepare Executive Summaries of the annual reports for the Senate Research Committee (SRC)

• Provide administrative support to the AVPRGS including calendar keeping, budget monitoring, setting

  up meetings, and taking Minutes, preparing final reports and executive summaries, providing

  background materials and briefing notes as needed

• Provide background information on external awards as needed

• Monitor and update awards calendar and deadlines for external awards nominations

• Monitor the status of award nomination packages

• Prepare application files for award nomination packages

• Contact internal and external researchers and administrators writing support letters

• Schedule committee meetings as needed

• Provide meeting materials including background research as needed

• Provide meeting Minutes and keep action items updated

• Prepare final reports and action plans in committee related duties

• Data management and reporting

• Coordinating special events and workshops

• Responsible for providing administrative support to BRI Director,

• Maintain and coordinate the annual reporting, monthly attendance for biorefining research institute and

   green processes research centre.

• Process annual reports from research staff, produce executive summaries of all annual

  reports, take Minutes of meetings

• Order chemicals/equipment, communicate with chemical/equipment suppliers and researchers outside BRI

   and Lakehead University

• Coordinate meetings/conferences/events/workshops.

• Review academic/nonacademic documents generated at BRI

• Maintain BRI website

• Perform other related duties as required

Qualifications:

• Post-secondary degree in Social Sciences & Humanities (preferred) or diploma in a related field;

• 3 years’ experience in an administrative assistant position in a University environment, with experience in

   a research environment an asset;

• Proficiency with PCs, general website maintenance, and various office programs including Microsoft

  Office (Word, Excel, Publisher);

• Experience providing administrative support to governance and oversight boards/committees;

• Experience preparing briefing notes and background research;

• Demonstrated experience with Datatel/Colleague considered an asset;

• Exceptional communication, organizational, and interpersonal skills;

• Demonstrated ability to multitask a variety of high prioriy duties and work under the pressure of deadlines;

• Demonstrated ability to provide administrative support for a variety of diverse committees/boards under

   very tight deadlines;

• Excellent writing skills;

• Strong capacity for independent judgement;

• Demonstrated ability to work and handle all office duties and communications in a confidential and

   diplomatic manner;

• Demonstrated experience and knowledge in a university research environment with an understanding

   of deadline driven duties, a fast-paced environment, and potential unexpected volumes of work.

Interested INTERNAL applicants are invited to submit a single PDF document quoting competition # COPE-21-14, containing a cover letter, resume and the contact information of three professional references by 4:30 p.m. on September 22, 2021 to:

Office of Human Resources

Email:  careers@lakeheadu.ca

We appreciate your interest; however, only those selected for an interview will be notified.

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements. 

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

Engineering Graduate Administrator

Faculty of Engineering

COPE, Level 6 (Under Review)

Full Time, Permanent

Competition # COPE-21-12

Reporting to the Dean of the Faculty of Engineering, the Engineering Graduate Administrator is an integral point of contact for both prospective students and current students regarding the graduate programs in the Faculty of Engineering.

The Engineering Graduate Administrator is the day-to-day manager, administrator, coordinator, advisor, and support for the graduate program in the Faculty of Engineering; providing critical assistance and support to prospective graduate students, graduate students, and the Graduate Coordinators.

The Engineering Graduate Administrator is responsible for the administrative management of all activities associated with the graduate program.  The Administrator assists each Graduate Coordinator with wide range of administrative processes including preparation, review and preliminary assessment of admission applications, monitoring academic progression of graduate students, special permissions and other registration/scheduling issues.

The Engineering Graduate Administrator is the administrative link between the graduate program in the Faculty of Engineering and the Faculty of Graduate Studies, Enrolment Services (including the Student Awards and Financial Aid), Accounts Receivable and Human Resources.

Qualifications:

• Post-secondary degree (preferred) or diploma in a related field, plus 5 years’ experience with progressively

   increasing levels of responsibility and leadership in a post-secondary setting working directly with students.

• Knowledge of human rights; duty to accommodate and competing rights

• Knowledge of University Sexual Violence and Response Protocol

• Mental Health First Aid training and ability to deal with students in personal crisis

• Ability to manage and complete multiple tasks in a timely manner

• Ability to organize, and maintain accurate records and files

• Strong interpersonal and communication skills with ability to work across a range of constituencies

  (e.g. students, faculty, Chairs, Dean, other stakeholders across the University)

• Ability to prioritize, solve problems, and maintain confidentiality

• Ability to interact professionally and tactfully with a diverse range of individuals and in a wide variety of situations

• Ability to collect and compile data, develop spreadsheets, analyze, interpret, evaluate and summarize

  large amounts of data

• Strong writing skills; ability to develop print materials, writing for the web and social media

• Excellent listening skills with the ability to discern whether there may be issues/matters that are unstated

• Sound judgement, tact, diplomacy; strong attention to detail

• Ability to develop educational and promotional materials and deliver workshops, sessions and training

  that speak to variety of stakeholders and diversity in audiences (e.g. prospective students, students,

  faculty, chairs, etc.)

• Knowledge and understanding of both University and Faculty of Engineering regulations

Internal COPE members will be considered prior to external applicants. Interested applicants are invited to submit a single PDF document quoting competition #COPE-21-12, containing a cover letter, resume and the contact information of three professional references by 4:30 p.m. on September 16, 2021 to:

Office of Human Resources

Email:  careers@lakeheadu.ca

We appreciate your interest; however, only those selected for an interview will be notified.

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements. 

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

STUDENT CENTRAL PROFESSIONAL

Enrolment Services, Student Central

Thunder Bay Campus

Full-Time, Permanent

Competition # SCHII-21-39

Student Central is seeking a highly motivated, results-driven individual who is excited by the opportunity to join a team supporting the University’s student-centred vision through a culture of creating exceptional student satisfaction. The Student Central Professional is responsible for providing independent, immediate, proactive, and reactive diagnostic support and problem resolution to students on a broad range of functions including, but not limited to, academic and financial aid eligibility, admission, transfer credit, registration and enrolment issues. Through the comprehensive interpretation and application of various policies, procedures, rules and regulations, the Student Central Professional will counsel students on program requirements and eligibility, assessment decisions, options for financial aid and funding, OSAP reviews, as well as the enrolment cycle. Other duties include reviewing and guiding students regarding account information as well as discussing student financial aid and academic concerns and issues in order to determine the best course of action for the student to pursue while explaining and documenting the ramifications of such courses of actions (i.e. reduction of course load, withdrawals, academic and financial aid appeals, etc.) in an effort to ensure the student is making an informed decision.  

It is the expectation that the Professional will guide students through their enrolment in order to become self-reliant in terms of their educational pathways and choices. This role includes providing support to many student populations to guide them through their educational journey, and assisting in the execution of proactive recruitment campaigns, early outreach and support initiatives for students. Participation in the University’s Convocation ceremonies is also part of this role.

The position requires a high level of customer service and engagement, which may require variable hours of work based on operational needs.

Candidates to this position must have completed a university degree along with at least 3 to 5 years of experience in a student service advisory role. The successful candidate has the demonstrated ability to respond to student needs with a holistic approach as well as strong working knowledge of University policies and procedures and the functions within Undergraduate Admissions, Student Awards & Financial Aid, and Academic Advising, Records & Registration. An outstanding communicator with demonstrated ability to respond to student needs with a holistic approach, the successful candidate also has the ability to analyze and interpret data. Additional qualifications include excellent critical thinking and advanced problem-solving capabilities along with the ability to use sound, professional judgment in making complex decisions. Your superior student service skills are combined your ability to work with diverse populations using tact and cultural sensitivity. Project management and event planning skills and experience would be considered an asset. Proficient with computers, including Microsoft Office, the successful candidate also has a demonstrated knowledge of Colleague (Datatel) as it pertains to Admissions, Student Awards & Financial Aid, and Academic Advising, Records & Registration.

As a condition of employment, a Level 1 police criminal record check must be provided by the successful candidate.

Interested applicants are invited to submit a single PDF document, quoting competition # SCHII-21-39, that includes cover letter, resume, along with the contact information of three references by 4:30 p.m. on September 14, 2021 to:

Office of Human Resources

Email:  careers@lakeheadu.ca

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. In an effort to ensure applications are being received from under-represented groups, applicants will be asked to complete a brief self-identification questionnaire via email within three days of the posting closing date.  All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.  

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

*INTERNAL*

Work Order Desk/Administrative Assistant

Physical Plant

COPE, Level 6

Full Time, Permanent

Competition # COPE-21-13

The Work Order Desk/Administrative Assistant position reports to the Director, Physical Plant and performs a variety of administrative functions to address requests including emergencies and urgent matters in a timely manner. This position is often the first point of contact and must have a positive demeanor, possess strong interpersonal skills and the ability to work well within a diverse environment. This position experiences a considerable amount of mental pressures due to constant interruptions and emergencies/urgent matters that occur throughout the campus. The ideal candidate must have a variety of qualifications including the ability to remain calm, focused and organized to ensure the matters are dealt with appropriately and efficiently.

Duties:

• Receive all incoming inquiry and trouble calls and emails from the University Community, occupants on

  university property and external users - this includes trouble calls, service calls, job status queries,

  contractors, staff etc.

• Dispatch trouble calls - radio base station

• Administrative Assistant to all Managers within Physical Plant.

• Answer any questions that arise, verify invoices, shipments, completion others completion of work

  including contractors.  

• Department filing, updating records.

• Generate purchase and cheque requisitions and keep accurate records for Physical Plant. 

• Generate bulletins for distribution by Media Relations related to service interruptions.

• Generate reports on expenditures, budget codes and   projects.

• Attend Health and Safety meetings, create minutes, and distribute to the Mechanical/Electrical area.

• Maintain a calm and pleasant atmosphere in a stressful work environment.

• Review work orders for accuracy and issue them for all service required by Physical Plant including

   Building Maintenance, Electrical, Mechanical, Grounds, Shipping and Housekeeping.

• Prioritize requests based on urgent matters including those that may cause potential damage and/or injury

   to people, buildings, or equipment.

• Identify urgent incoming calls and notify the appropriate Lead Hands Consult with Supervisor if necessary •Generate, create, process and maintain files for billing of numerous departments on campus.

• Provide administrative support within Physical Plant, when required.

Qualifications:

• Post-secondary education in Office/Business Administration, with a minimum 2 years’ experience;

• Demonstrated ability to multitask a variety of high priority duties, manage conflicting priorities;

   and work under pressure of deadlines;

• Effective communication, organizational and interpersonal skills;

• Demonstrated proficiency with computer software programs, including Microsoft Office and Colleague

• Demonstrated ability initiative, tact and good judgement;

• Ability to adapt and learn new systems and software as required;

• Excellent written and oral communication skills;

• Ability to work independently and effectively without direct or ongoing supervision;

• Ability to work independently as well as in a team environment.

• Ability to work in a high stress environment.

• Ability to meet deadlines, prioritize work and use authority when necessary.

• Familiarity with the Occupational Health and Safety Act, its regulations and other health and safety

  related legislation and standards.

Interested INTERNAL applicants are invited to submit a single PDF document quoting competition # COPE-21-13, containing a cover letter, resume and the contact information of three professional references by 4:30 p.m. on September 10, 2021 to:

Office of Human Resources

Email:  careers@lakeheadu.ca

We appreciate your interest; however, only those selected for an interview will be notified.

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements. 

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.