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For up to date information on outages or scheduled maintenance please see our outages page.

COVID-19 Update:

In the interest of our staff and students’ health and safety, the Technology Services Centre's Helpdesk will is offering support offsite via phone, email, chat, and KACE ticketing system. Walk-in appointments are unavailable until further notice.


The Technology Services Centre (TSC) Helpdesk is the liaison between Lakehead University's IT services and users (Students, Faculty, & Staff and by extension to guests and visitors). The principle purpose of the Helpdesk is to provide quick resolution to inquiries. For more about TSC, visit our About TSC page.