Service Alerts, Outages, and Scheduled Maintenance

** Please check the Google status page for any Google outages that may be related. **

Please watch for communications bulletins in regards to scheduled maintenance, and what service if any will be interrupted.

Please see the Communications Bulletins page or check myEmail communication emails for more info.

If you have any questions regarding planned or unplanned outages, please feel free to contact the Helpdesk.

Recent Outage / Scheduled MaintenanceServices AffectedDate Of OutageExpected Resolve TimeState
Network Maintenance

TSC will be performing a network upgrade Sunday, February 15 between 10 PM and 1 AM.  

During this time, there will be intermittent disruptions of Internet related services, including VPN / remote access and sites requiring LU authentication (i.e. myEmail, myInfo, myCourselink).  This maintenance will affect both the Thunder Bay and Orillia campuses.

Please reach out to noc@lakeheadu.ca with any questions or concerns.

February 15, 2026 @ 10:00 PM February 16, 2026 @ 1:00 AMCompleted
All Services Outage

TSC will be performing necessary hardware upgrades on Monday, February 16th, between 8:00 AM and 4:00 PM. This upgrade will affect all IT and Internet services on both the Thunder Bay and Orillia campuses.

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If you have any questions or concerns about this scheduled work, please contact Mason Holroyd, Manager, Server Desktop & Client Services, by emailing managersdc.tsc@lakeheadu.ca.

February 16th, 2026 @ 8:00AMFebruary 16th, 2026 @ 4:00 PMCompleted
Network Maintenance

TSC will be performing additional network upgrades Tuesday, February 17 between 9 PM and 1 AM.   

During this time, there will be intermittent disruptions of Internet related services, including VPN / remote access and sites requiring LU authentication (i.e. myEmail, myInfo, myCourselink).  This maintenance will affect both the Thunder Bay and Orillia campuses.

Please reach out to noc@lakeheadu.ca with any questions or concerns.

February 17th, 2026 @ 9:00 PMFebruary 17th, 2026 @ 1:00 AMScheduled