Contact Us
Thunder Bay
Address:
Chancellor Paterson Library - Room LI 1015 (Main Floor)
Hours (EST):
Monday - Friday: 8:00 a.m. to 5:00pm
email: helpdesk@lakeheadu.ca
Phone (Internal): 6600
Phone: +1 (807) 346-7777
Our Services & Other Services
For student questions about TSC and TSC services please see our TSC For Students Page
!!!NEW!!!
We have an online Service Catalogue
One-stop location to find information about IT services at Lakehead University provided by TSC, Teaching Commons and the Library.
Our Services
- First line support troubleshooting
- Wireless connectivity issues
- Network connectivity issues
- Faculty/Staff and Student account issues.
- Lakehead University owned hardware (Laptop, desktop, printers)
- Classroom Technology troubleshooting
- Plotting service
Other SERVICES
| Name | Contact |
| Admission Questions (non TSC related) | Admissions 807-343-8500 |
| Registration Questions (non TSC related) | Registrar's Office 807-343-8675 |
| Student Accounts (financial, tuition inquiry) | Accounts Receivable 807-343-8140 |
| Student Awards & Financial Aid (OSAP, Bursary) | Student Awards & Financial Aid 807-343-8206 |
| Classroom & Lab Access | Security 807-343-8569 |
| Desire2Learn (mycourselink) | CEDL 807-346-7730 |
| Parking Passes (security.lakeheadu.ca) | Security 807-343-8569 |
| MyLakehead Login (mylakehead.lakeheadu.ca) | Recruitment 807-343-8500 |
| Personal Devices (laptop, printers, desktop computers, tablets, cell phones) | 3rd Party Services |
| ARC GIS Support | ESRI Website or Phone +1-877-441-0337 |
| SPSS Support | IBM Website |
| Scheduling Questions | Email scheduling@lakeheadu.ca or Phone: 807-343-8498 |
| Physical Plant (air quality, furniture, electrical, plumbing, e-waste) | Submit A Work Order |