Travel Benefit Plan

If you have health/medical coverage through our employee benefits plan (GreenShield), you are automatically covered for our Travel Benefit Plan. For more information and specific details about this benefit, refer to your benefit booklet or read below.

Click to Call: Accessible in the GreenShield+ App or Desktop

With your travel benefit, you must call BEFORE you seek treatment. They will help you find the right care for your location. This 'Click to Call' feature allows you to speak directly with CanAssistance within the GreenShield+ platform, no matter where you are in the world.

SEE HOW IT WORKS HERE

This new feature also streamlines travel information within the ‘Coverage’ section, where you can quickly access:

  • Pre-travel tips to help you prepare
  • Calling instructions for use while abroad
  • A post-travel claims link that directs you to the CanAssistance website

CLICK HERE to read GreenShield's answers to the following questions about the travel benefit:

 

 

  • What is covered under my GreenShield travel benefit plan?
  • I have a medical emergency outside of my province of residence. What do I do? What number do I call?
  • I think I have a pre-existing medical condition. What does “stable” mean?
  • What pre-trip assistance can you provide?
  • Is it a good idea to contact GreenShield Travel Assistance before I seek medical treatment?
  • What happens when I call and open a case with GreenShield Travel Assistance?
  • During my emergency, who can I receive regular updates from?
  • What can I do to help the claim payment process?
  • Assuming my claim was properly submitted, what is the standard turnaround time for reimbursements?
  • If there is a problem with my claim, how will I be notified?
  • I have only received a partial reimbursement. What now?

Enhanced Travel Insurance Options for GreenShield Members
GreenShield has partnered with SecuriGlobe to offer flexible and reliable travel insurance solutions, including coverage extensions, multi-trip insurance, and visitor insurance for Canada. Enjoy competitive rates, exceptional customer service, and 24/7 emergency support through CanAssistance. CLICK HERE to learn more.