GreenShield

You can easily check your benefits coverage anytime, anywhere on GreenShield+. Instructions to check your coverage online are below for your reference. 

You can also find your specific benefit booklet on this page*. These booklets contain important information. There is a breakdown of coverage and all deductibles, co-pays and maximums, as well as a definition section to explain common terms used. Most importantly, there are detailed benefit descriptions for each benefit which outlines specifically what is covered.

*Your benefit booklet is also available for viewing through your GreenShield+ account. 

• New to Green Shield? Getting Started
• Account Instructions
• How to Submit a Claim
• Managing Your Information (Dependents and personal info and contact details)
• Spouse & Dependent Information (Eligibility Criteria and Coordination of Benefits)
• Travel Benefit Plan

Check your coverage on GreenShield+:

Desktop:

1. On the Home screen, select Claims and Benefits > Check Coverage.
2. Select the service or item that you want to check eligibility for.
3. On the Service Details screen, select a Claim Type, Member Name, Province, Service Date, Duration, and Estimate Spending.
4. A breakdown of your claim will appear followed by your balance for the service type.

Mobile App:

1. From the Home page, select Coverage.
2. On the Your Coverage page, select the service or item you want to see your eligibility for.
   
   1. Enter the service or item in the search bar, if it appears select it then select Continue.
      
      • If you are searching for a Drug (Prescription), you can enter either the Drug Name or Drug Identification Number (DIN).
   2. Look through the list and select the service or item you’d like, then select Continue.
3. Enter the information for the Member, Province, Claim Type, Service Date, and Cost, then read the disclaimer and select Calculate Eligibility.
4. If you are done checking your eligibility, select Close.