Maintenance and Services

Our Maintenance and Services group is responsible for the general maintenance of buildings and infrastructure on campus. They are dedicated to provide a safe and comfortable learning and teaching experience.  

For Any, 

  • Maintenance or repairs between 8:30am to 4:30pm please call 343-8273
  • Afterhours issues call Security at 343-8569
  • Non-urgent issues, email details to workorde@lakeheadu.ca.  Please provide building and room number in the subject line and a thorough description of the concern in the body of the email.
  • Elevator issues call Security at 343-8569 

For all other general department inquiries please call 343-8208 

The Physical Plant provides a number of services and are summarized below.  Click on a department for more information.

Building Maintenance Department: lock repairs, signage, keys, doors not closing/locking, window issues – broken, does not open/close

Electrical Department: service interruptions – no power, fire alarms, emergency lighting

Grounds Department: lawn maintenance, snow and ice removal

Housekeeping Department: liquid spills, sweeping/mopping/vacuuming, garbage collection

Mechanical Department: all water related problems, plumbing, heating/cooling issues

Shipping and Receiving: receive packages delivered to the University, delivery within campus grounds 

Other: vandalism/damage, pest control

 

Unauthorized Work

All maintenance work or renovation projects on campus must be approved in advance and coordinated through Physical Plant. The performance of unauthorized work may lead to cutting or interrupting services (e.g. heating/cooling lines or power supply), which can have disastrous effects to ongoing research. All of the University's facilities are more complex than they appear. Steam lines, computer cables, power lines, chemical hood vent ducts, fire alarm wiring, and other systems are often concealed and not readily identifiable.