Helpful Links and Contact Information

Academic

Important Dates and Deadlines

lakeheadu.ca/current-students/important-dates

University Regulations

http://csdc.lakeheadu.ca/Catalog/ViewCatalog.aspx?pageid=viewcatalog&catalogid=25&chapterid=7015&loaduseredits=False

Reappraisal and Academic Appeals

https://www.lakeheadu.ca/faculty-and-staff/policies/student-related/reappraisal-and-academic-appeals

Code of Student Behaviour and Disciplinary Procedures

Jurisdiction over academic misconduct and non-academic misconduct for students.

https://www.lakeheadu.ca/faculty-and-staff/policies/student-related/code-of-student-behaviour-and-disciplinary-procedures

Petition for Late Withdrawal

Do online via link in myInfo.

Student Central

Registration, enrolment, status, transcripts, OSAP / financial aid

lakeheadu.ca/studentcentral

UC 1002 (Lakehead Thunder Bay)

Simcoe Hall (Lakehead Orillia)

studentcentral@lakeheadu.ca

(807) 343-8500 or 1-800-465-3959

Office of Financial Services - Accounts Receivable

Tuition & fees

lakeheadu.ca/current-students/tuition-fees/contact-receivable
accounts@lakeheadu.ca
(807) 343-8140

Fees Policy

https://www.lakeheadu.ca/current-students/tuition-fees/obligations

Codes

Code of Student Behaviour and Disciplinary Procedures

https://www.lakeheadu.ca/faculty-and-staff/policies/student-related/code-of-student-behaviour-and-disciplinary-procedures

Employee Code of Conduct

https://www.lakeheadu.ca/faculty-and-staff/policies/human-resources/employee-code-of-conduct

Student Support Services

Emergency Services

Urgent Help: 911

Campus Security: (807) 343-8911

Crisis Response Services: (807) 346-8282

Postsecondary Student Helpline: 1-866-925-5454 or www.good2talk.ca/

Student Health and Counselling Centre

lakeheadu.ca/current-students/student-health-and-counselling-centre

Thunder Bay

Location: Prettie Res

Email: health@lakeheadu.ca (general inquiries only: no appointment requests)

Phone: (807) 343-8361

Orillia

Location: Wellness Centre, OR 1015

Phone: (705) 330-4008 ext. 2115

Appointments cannot be accepted through e-mail.
 To book an appointment, call or visit the Wellness Centre.

Student Accessibility Services

Accommodations

https://www.lakeheadu.ca/faculty-and-staff/departments/services/sas

Thunder Bay

Address: SC 0003

Email: sas@lakeheadu.ca

Phone: (807) 343-8047

Orillia

Address: OA 1030

Email: oraccess@lakeheadu.ca

Phone: (705) 330-4008 ext. 2103

Student Success Centre

Academic Support Zone, skills, careers & job bank, coop education

https://www.lakeheadu.ca/current-students/student-success-centre

Thunder Bay

Address: SC 0008

Phone: (807) 343-8018

Orillia

Address: OR 1031

Phone: (705) 330-4008 ext. 2118

Aboriginal Services

https://www.lakeheadu.ca/current-students/student-services/tb/aboriginal-services

Thunder Bay

Address: Regional Centre – RC0002

Phone: (807) 343-8085

Orillia

Address: OR 1016

Phone: (705) 330-4008 ext. 2018

Office of Human Rights and Equity

https://www.lakeheadu.ca/faculty-and-staff/departments/services/human-rights-and-equity

Sexual and Gender Based Violence Response Policy

https://www.lakeheadu.ca/faculty-and-staff/policies/general/sexual-violence-response-policy

Location: Fifth Floor of the Chancellor Paterson Library, LI 5014

Email: humanrights@lakeheadu.ca

Phone: (807) 346-7763

Housing

(See below under 'Legal' as well)

LU Off-Campus Housing

https://offcampus.lakeheadu.ca/roch/index.php

Rental Information

https://offcampus.lakeheadu.ca/roch/index.php?action=information

Landlord and Tenant Board

The Landlord and Tenant Board (LTB) resolves disputes between residential landlords and tenants, and eviction applications filed by non-profit housing co-operatives. The LTB also provides information about its practices and procedures and the rights and responsibilities of landlords and tenants under the Residential Tenancies Act.

http://www.sjto.gov.on.ca/ltb/

1-888-332-3234

Canada Mortgage and Housing Corporation

Rental housing rules and processes

https://www.cmhc-schl.gc.ca/en/rental-housing

Legal

Lakehead University Community Legal Services

Community Legal Services is a free legal clinic located in Lakehead University’s Faculty of Law building (PACI) at 401 Red River Road in Thunder Bay.

Under the direct supervision of lawyers, Student Caseworkers offer free legal services to low income residents of Northwestern Ontario, including Thunder Bay, Fort William First Nation, Nipigon, Marathon, Schreiber and the municipality of Greenstone.

We offer services in the following practice areas:

  • Minor Criminal offences;
  • Serious Provincial offences;
  • Tenant Rights;
  • Small Claims Court and Civil disputes under $25,000.00;
  • Simple Wills and Powers of Attorney
  • Criminal Injuries Compensation Board Applications

Qualification requirements are listed on our site. However, if you are not sure about whether you qualify for our services, please see our Apply page to arrange a screening appointment.

https://www.lakeheadu.ca/academics/departments/law/clinic

To apply for free legal assistance from Community Legal Services services, please call our office at (807) 346-7815 or toll free at (833) 503-7815.

Legal Aid Ontario

Legal assistance for low-income people living in Ontario. However, if you live in the Thunder Bay area, you are advised to contact the Community Legal Services free legal clinic located in Lakehead University’s Faculty of Law building (see above) and funded by Legal Aid Ontario.

https://www.legalaid.on.ca/en/

(807) 345-1972 or  1-800-668-8258

Lawyer Referral Service

The Law Society Referral Service (LSRS) connects people looking for legal assistance with a lawyer or paralegal. For anything from dealing with a traffic ticket to buying your first home, you can find a legal representative with LSRS.

https://www.lsuc.on.ca/lsrs/

1-800-268-8326

Kinna-Aweya Legal Clinic

Legal advice and assistance to residents of the District of Thunder Bay, particularly Aboriginal people, who need assistance with poverty law issues

https://www.kalc.ca/

(807) 344-2478