Selected Peer-Reviewed Publications

The Faculty of Business Administration's research reputation is reflected by the publications in top-tier peer-reviewed journals by our faculty members. We are proud of the innovative and original research produced by our faculty members.


Chen, C., Zhang, K. Z. K., Gong, X., Lee, M. K., & Wang, Y. (2020). Decreasing the problematic use of an information system: An empirical investigation of smartphone game players. Information Systems Journal, 30(3), 492-534.

Gong, X., Zhang, K. Z. K., Chen, C., Cheung, C. M., & Lee, M. K. (2020). What drives trust transfer from web to mobile payment services? The dual effects of perceived entitativity. Information & Management (In Press).

Gong, X., Zhang, K. Z. K., Chen, C., Cheung, C. M., & Lee, M. K. (2020). What drives self-disclosure in mobile payment applications? The effect of privacy assurance approaches, network externality, and technology complementarity. Information Technology & People (In Press).

Gong, X., Zhang, K. Z. K., Chen, C., Cheung, C. M., & Lee, M. K. (2020). Transition from web to mobile payment services: The triple effects of status quo inertia. International Journal of Information Management, 50, 310-324.

Stejskal, K., Sayed, N., & Lento, C. (2020). Developing a Strategy Map for a Post-Secondary Institution using the Balanced Scorecard Approach. Accounting and the Public Interesting (Accepted).

Xu, H., Zhang, K. Z. K., & Zhao, S. J. (2020). A dual systems model of online impulse buying. Industrial Management & Data Systems (Accepted).

Yang, Q., Gong, X., Zhang, K. Z. K., Liu, H., & Lee, M. K. (2020). Self-disclosure in mobile payment applications: Common and differential effects of personal and proxy control enhancing mechanisms. International Journal of Information Management, 52, 102065.

Yeung, W. H., & Lento, C. (2020). Earnings opacity and corporate governance for Chinese listed firms: the role of the board and external auditors. Asian Review of Accounting (In Press).

Yeung, W. H., Pang, Y., & Aman, A. (2020). South–South Cooperation in South and East Asia: An Event Study of the China–Pakistan Economic Corridor. Global Business Review, 21(1), 54-67.


Arzandeh, M., & Frank, J. (2019). Price Discovery in Agricultural Futures Markets: Should We Look beyond the Best Bid-Ask Spread?. American Journal of Agricultural Economics, 101(5), 1482-1498.

Akingbola, K., & van den Berg, H. A. (2019). Antecedents, consequences, and context of employee engagement in nonprofit organizations. Review of Public Personnel Administration, 39(1), 46-74.

Aman, A. (2019). Managing Internal Marketing Channel Conflict: A Proposal for Narrative Epistemology. Global Business Review, 20(4), 901-916.

Bujaki, M., Lento, C., & Sayed, N. (2019). Utilizing professional accounting concepts to understand and respond to academic dishonesty in accounting programs. Journal of Accounting Education, 47, 28-47.

Chen, C., Zhang, K. Z., Gong, X., & Lee, M. (2019). Dual mechanisms of reinforcement reward and habit in driving smartphone addiction. Internet Research, 29(6), 1551-1570.

Chen, C., Zhang, K. Z. K., Gong, X., & Lee, M. K. (2019). Failure to decrease the addictive usage of information technologies: A theoretical model and empirical examination of smartphone game users. Computers in Human Behavior, 92, 256-265.

Gong, X., Zhang, K. Z. K., Chen, C., Cheung, C. M., & Lee, M. K. (2019). Antecedents and consequences of excessive online social gaming: a social learning perspective. Information Technology & People.

Gong, X., Zhang, K. Z. K., Chen, C., Zhao, S. J., & Lee, M. K. (2019). Category-based or piecemeal-based processing? A dual model of web-mobile service extension behavior. Industrial Management & Data Systems, 119(5), 993-1014.

Gong, X., Zhang, K. Z. K., Cheung, C. M., Chen, C., & Lee, M. K. (2019). Alone or together? Exploring the role of desire for online group gaming in players’ social game addiction. Information & Management, 56(6), 103-139.

Hopkinson, G. C., & Aman, A. (2019). Micro-political processes in a multinational corporation subsidiary: A postcolonial reading of restructuring in a sales department. Human Relations, 72(12), 1869-1890.

Lento, C., Lento, P., & Pratola, A. (2019). Sustainability Northwest: An Integrative Case of a Not‐for‐Profit Organization. Accounting Perspectives, 18(3), 187-196.

Mohammad, S., & Husted, B. W. (2019). Law‐abiding organizational climates in developing countries: The role of institutional factors and socially responsible organizational practices. Business Ethics: A European Review, 28(4), 476-493.

Shams, F. (2019). Managing academic identity tensions in a Canadian public university: The role of identity work in coping with managerialism. Journal of Higher Education Policy and Management, 41(6), 619-632.

van den Berg, H. A., & Akingbola, K. (2019). How Does Sound Financial Management Impact Hospital Patient Satisfaction? a Linear Dynamic Longitudinal Study. Journal of Health and Human Services Administration, 42(3), 305.

Wilkins, S., Butt, M., Shams, F., & Pérez, A. (2019). Product standardisation in the food service industry: post-purchase attitudes and repurchase intentions of non-Muslims after consuming halal food. Journal of Strategic Marketing, 27(3), 210-226.

Wilkins, S., Butt, M., Shams, F., Perez, A. (2019). The acceptance of halal food in non-Muslim countries: Effects of religious identity, national identification, consumer ethnocentrism and consumer cosmopolitanism. Journal of Islamic Marketing, 10(4), 1308-1331.

Wu, Y., & Wu, S. (2019). Analyzing Ambidexterity Management in Creative Industries: Using the Systematic Literature Review Method. SAGE Publications Ltd.

Yan, R., Zhang, K. Z. K., Zhao, S. J., & Yu, Y. (2019). Switching from Traditional Hotels to Peer-to-Peer Accommodation: An Empirical Study. Information Technology & People, 32(6), 1657-1678.

Zhang, K. Z. K., Gong, X., Chen, C., Zhao, S. J., & Lee, M. K. O. (2019). Spillover Effects from Web to Mobile Payment Services: The Role of Relevant Schema and Schematic Fit, Internet Research, 29(6), 1213-1232.


Lento, C. (2018). Student Usage of Assessment-Based and Self-Study Online Learning Resources in Introductory Accounting. Issues in Accounting Education, 33(4), 13-31.

Lento, C., Bujaki, M., & Yeung, W. H. (2018). Auditing Estimates in Financial Statements: A Case Study of a Fish Farm's Biological Asset. Accounting Perspectives, 17(3), 453-462.

Lento, C., Sayed, N., & Bujaki, M. (2018). Sex role socialization and perceptions of student academic dishonesty by male and female accounting faculty. Accounting Education, 27(1), 1-26.

Pousa, C., Richards, D. A., & Trépanier, C. (2018). Managerial coaching of frontline employees: The moderating role of gender. Human resource development quarterly, 29(3), 219-241.

Sayed, N., & Lento, C. (2018). Developing a strategy map for environmental consulting firms. International Journal of Productivity and Performance Management, 67(5), 916-934.

Wu, S., Dong, L., & Soussamian, S. (2018). Sowingo: promoting innovations in dental office inventory management. Journal of Information Technology Case and Application Research, 20(1), 23-35.

Wu, Y., Ma, Z., & Wang, M. S. (2018). Developing new capability: Middle managers’ role in corporate entrepreneurship. European Business Review, 30(4), 470-493.

Xiang, L., Zheng, X., Zhang, K. Z. K., and Lee, M. K. O. (2018). Understanding Consumer’s Continuance Intention to Contribute Online Reviews. Industrial Management & Data Systems, 18(1), 22-40.

Yeung, W. H., & Lento, C. (2018). Ownership structure, audit quality, board structure, and stock price crash risk: Evidence from China. Global Finance Journal, 37, 1-24.

Yeung, W. H., & Lento, C. (2018). Stock price crash risk and unexpected earnings thresholds. Managerial Finance, 44(8), 1012-1030.

Yeung, W. H., Wu, Y., & Liu, F. (2018). Impact of Charismatic Leadership and Market Shares on IPO First-Day Returns: The Case of Technology Firms. Global Business Review, 19(4), 859-872.

Zhang, K. Z. K., Barnes, S. J., Zhao, S. J., & Zhang, H. (2018). Can consumers be persuaded on brand microblogs? An empirical study. Information & Management, 55(1), 1-15.

Zhang, K. Z. K., H., Xu, S. J., Zhao, & Y., Yu. (2018). Online Reviews and Impulse Buying Behavior: The Role of Browsing and Impulsiveness. Internet Research, 28(3), 522-543.


Aman, A. (2017). Understanding and managing ‘internal’ and ‘external’ channel conflict in African markets: Learnings from Pakistan. Abasyn University Journal of Social Sciences, 10(1).

Chen, C., Zhang, K. Z. K., Gong, X., Zhao, S. J., Lee, M. K., & Liang, L. (2017). Examining the effects of motives and gender differences on smartphone addiction. Computers in Human Behavior, 75, 891-902.

Chen, C., Zhang, K. Z. K., Gong, X., Zhao, S. J., Lee, M. K., & Liang, L. (2017). Understanding compulsive smartphone use: An empirical test of a flow-based model. International Journal of Information Management, 37(5), 438-454.

Hopkinson, G., & Aman, A. (2017). Women entrepreneurs: How power operates in bottom of the pyramid-marketing discourse. Marketing Theory, 17(3), 305-321.

Lento, C. (2017). Incorporating whiteboard voice-over video technology into the accounting curriculum. Issues in Accounting Education, 32(3), 153-168.

Lento, C., & Yeung, W. H. (2017). Earnings benchmarks, earnings management and future stock performance of Chinese listed companies reporting under ASBE-IFRS. Asian Review of Accounting, 25(4), 502-525.

Wu, S., & Kersten, G. E. (2017). Procurement auctions and negotiations: An empirical comparison. Journal of Organizational Computing and Electronic Commerce, 27(4), 281-303.

Zhao, W. (2017) Protest in Style: Exploring Multimodal Concision in Rhetorical Artifacts. Research in Sociology of Organizations, 54A, 119-149. 


Lento, C. (2016). Promoting active learning in introductory financial accounting through the flipped classroom design. Journal of Applied Research in Higher Education, 8(1), 72-87.

Lento, C., Cotter, J., & Tutticci, I. (2016). Does the market price the nature and extent of earnings management for firms that beat their earnings benchmark?. Australian Journal of Management, 41(4), 633-655.

Lento, C., & Dadgostar, B. (2016). Campaign Spending and Provincial Elections in Ontario, Canada. International Journal of Public Administration, 39(5), 335-344.

Sayed, N., & Lento, C. (2016). The Impact of Technology on Academic Dishonesty in Accounting Programs: Perspectives from Accounting Faculty. The Accounting Educators’ Journal, Special Edition, 65-87.

Shams, F., & Huisman, J. (2016). The role of institutional dual embeddedness in the strategic local adaptation of international branch campuses: Evidence from Malaysia and Singapore. Studies in Higher Education, 41(6), 955-970.

Shen, X. L., Zhang, K. Z. K., & Zhao, S. J. (2016). Herd behavior in consumers’ adoption of online reviews. Journal of the Association for Information Science and Technology, 67(11), 2754-2765.

Sun, J., Yan, J., & Zhang, K. Z. K. (2016). Blockchain-based sharing services: What blockchain technology can contribute to smart cities. Financial Innovation, 2(1), 1-9.

van den Berg, H. A. (2016). Vertical De‐Integration in the Mutual Fund Industry: Using Knowledge as a Factor of Production. Managerial and Decision Economics, 37(1), 62-76.

Wu, Y., & Wu, S. (2016). Managing ambidexterity in creative industries: A survey. Journal of Business Research, 69(7), 2388-2396.

Yeung, W. H., & Aman, A. (2016). Sensitivity of stock indices to global events: the perspective for Pakistani Canadians. Journal of Economic and Administrative Sciences, 32(2), 102-119.

Zhang, K. Z. K., & Benyoucef, M. (2016). Consumer behavior in social commerce: A literature review. Decision Support Systems, 86, 95-108.

Zhang, K. Z. K., Benyoucef, M., & Zhao, S. J. (2016). Building brand loyalty in social commerce: The case of brand microblogs. Electronic Commerce Research and Applications, 15, 14-25.


Akingbola, K., & van den Berg, H. A. (2015). Does CEO compensation impact patient satisfaction?. Journal of Health, Organisation and Management, 29(1), 111-127.

Aman, A., & Pousa, C. (2015). Realigning Sales Territories at Garrick Oil and Lubricants. International Journal of Case Studies in Management, 13(3), 1-8.

Blazenko, G., & Yeung, W. H. (2015). Does R & D create or resolve uncertainty?. The Journal of Risk Finance, 16(5), 536-553.

Gradojevic, N., & Lento, C. (2015). Multiscale analysis of foreign exchange order flows and technical trading profitability. Economic Modelling, 47, 156-165.

Lento, C., & Sayed, N. (2015). Are course grades and faculty intuition predictors of success on professional accounting exams. Global Perspectives on Accounting Education, 12, 149-172.

Lento, C., & Sayed, N. (2015). Do changes in gross margin percentage provide complementary information to revenue and earnings surprises?. Review of Accounting and Finance, 14(3), 239-261.

Sayed, N., Mushfique, N., & Lento, C. (2016). Successful Conversion of a Cost Center to a Profit Center: A Case Study of a United Arab Emirates Company's Experience. Middle East Journal of Business, 55(3034), 1-11.

Zhang, H., Zhang, K. Z. K., Lee, M. K., & Feng, F. (2015). Brand loyalty in enterprise microblogs. Information Technology & People, 28(2), 304-326.

Zhang, K. Z. K., Benyoucef, M., & Zhao, S. J. (2015). Consumer participation and gender differences on companies’ microblogs: A brand attachment process perspective. Computers in Human Behavior, 44, 357-368.