Purple background with text reading mental health supports

As a university student, you may sometimes experience mental health concerns or stressful events that interfere with your wellbeing and negatively impact your daily activities and academic performance. As a Lakehead student, you have access to many resources and services to support your health and well-being. 

Student Health and Wellness is making it easier to connect students to appropriate mental health resources with the launch of the WellU Key, powered by GreenSpace. The WellU Key provides you with a one-stop resource for mental health: complete a self-assessment and get personalized recommendations about services, supports and resources available to you on and off-campus.  With the WellU Key, you'll know where to get the help you're looking for.

Based on a stepped-care approach to mental health, the WellU Key is a campus mental health navigation hub that includes a brief, self-report mental health assessment and highlights the different types of support and resources available to them. You will have the information to make your own care decisions and regularly complete assessments. This means that you can seek the type of care that is best for you!

Yellow rectangle- text reading check in with your mental helalth


Counselling Services

Often, students mention that a helpful way of dealing with problematic situations and feelings is to start by talking them through with a qualified mental health professional.  

Counselling at Student Health and Wellness is a free, short-term, client-centred, non-judgmental service. Licensed/registered, professionally trained counsellors provide one-to-one counselling to students and help them address their needs. 

Learn more about counselling services at Lakehead and how to book an appointment

In Case of Emergency or Student Health and Wellness Closure

If You or Someone You Know is in Crisis

We encourage students to access the following resources should they require them:

  • The confidential and free post-secondary student helpline, Good2Talk, that students can call for professional support 24/7/365. Their toll-free number is 1-866-925-5454
  • Crisis Response Services is a 24/7 crisis line staffed by Canadian Mental Health Association
    • Thunder Bay- 807-346-8282
    • Orillia- 705-728-5044
  • Suicide Hotlines Across the World 
  • In case of an emergency, call 911.
    • For Thunder Bay Campus security, call 807-343-8911.
    • For Orillia Campus Security, call 705-330-4008 ext. 2009 
National Programs
Ontario Programs

Ontario’s 24/7 helpline for post-secondary students. Call 1 866 925 5454, text GOOD2TALKON to 686868, or online chat.

ConnexOntario provides free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness and/or gambling. We are funded by the Government of Ontario. Our system navigation and information service is live answer 24/7, confidential, and free.

  • BounceBack

BounceBack is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness. To submit an online referral, go to bouncebackontario.ca, or access the online videos at bouncebackvideo.ca

A global online peer to peer support community for student, available 24/7 anywhere in the world

Offers immediate help to all Indigenous peoples across Canada, available 24 hours a day, 7 days a week. Phone line or online chat.

Out of Jurisdiction Supports
  • Resources across Canada
  • iCALL-iCALL endeavours to provide professional and free counselling through technology-assisted mediums such as telephone, email and chat to anyone in need of emotional support, irrespective of age, gender, sexual orientation or race, and transcending geographical distances while ensuring confidentiality.
  • Crisis Text Line- Crisis text lines for US and Canada, Ireland and UK
  • Child Helpline International- a network of helplines for children and youth in more than 140 countries