Health Services Header

Thunder Bay Health Services

Student Health and Wellness is an appointment-based medical clinic for all registered part-time and full-time students at Lakehead University. We are happy to house several health care providers to support students' health and well-being.

Medical Services

All registered part-time and full-time students at Lakehead are eligible to be seen by one of Student Health and Wellness' medical team. Students will be seen by a nurse and/or physician for medical appointments.

We provide primary care medical services for a variety of common health concerns such as:

  • Sexual health, education, and STI testing
  • Mental health concerns
  • Gender affirming primary care 
  • Immunizations
  • TB tests (at no cost if required for placement)
  • Chronic health concerns (asthma, diabetes)
  • Musculoskeletal injuries
  • Colds, sore throat, and flu treatments
  • Skin conditions
  • Third-party medical exams including those for school, insurance, driving, and employment

Please note that some services are NOT covered by provincial or international health insurance plans (e.g. wart therapy to hands, third-party notes and forms, transfer of health information). Please contact our office at 807-343-8361 to ask about fees that are not covered.

Gender Affirming Care

  • All physicians can refill hormone therapy prescriptions for trans, non-binary, and gender non-conforming clients.
  • All physicians can provide supporting documentation for changing sex designations on your birth registration and birth certificate.
  • Dr. Hillary Chen can initiate and monitor hormone therapy.
  • Alexa Hiebert, MSW, can provide referrals for gender-confirming genital surgery.

Booking an Appointment

Returning Patients:

If you have seen a health care provider or counsellor before,  please call us at 807-343-8361 to schedule an appointment.

New Patients:

If you have never seen one of our providers, please complete our Intake Form and someone from our office will contact you during regular business hours (Monday-Friday) to schedule an appointment.

purple button text reading intake form

Please note an appointment is only confirmed if you have spoken to someone directly.

What Type of Information Should I Provide When Booking an Appointment 

When scheduling an appointment, students are asked about the general nature of the visit so that an appropriate amount of time can be booked; for example, physicals and initial birth control visits require longer appointment times.

Plan to arrive at least 10 to 15 minutes before your first appointment as you will need to complete registration documents.

Remember to bring your health card. You need a valid provincial health insurance card or UHIP card to see the doctor(s). If your health card has expired you will not be able to see a doctor.

If you are late for your appointment, it may need to be rescheduled.

Psychiatry Referrals

Student Health and Wellness provides comprehensive medical and supportive care for mental health challenges. The family doctor is available to diagnose and treat many psychiatric concerns and can refer to our psychiatrist as necessary. The main role of the psychiatrist is to provide a one-time diagnostic and/or medication consultation. Psychiatry appointments are covered by OHIP and referrals are at the discretion of the family doctor. If you are interested in receiving medical care for a mental health challenge, please call Student Health and Wellness to make an appointment with the family doctor. 

In Case of Emergency or If Student Health and Wellness is Closed

Please go to the nearest hospital emergency department if the matter is urgent. For other issues, use Health Connect Ontario to speak to a registered nurse, or visit your nearest walk-in clinic.

Naturopathic Doctor

Naturopathic Services

Naturopathic services are now available at Student Health and Wellness for Lakehead students, staff and faculty.  The services are provided by Dr. Jordan Sokoloski, ND. There is a fee for Naturopathic services that is not covered by Student Health and Wellness, please see below to learn more.

While some of you may be familiar with Naturopathic medicine, the following is some information to better acquaint those who may not have heard of this type of medicine.

Naturopathic medicine is a distinct primary health care system that blends modern scientific knowledge with traditional and natural forms of medicine. Naturopathic doctors are regulated health professionals.

Naturopathic Doctors can provide:

  • An individualized approach to health care, as every patient is unique

  • Time with patients, in order to better understand the issues at hand

  • A physical exam much like a medical doctor

  • Requests for, and review of lab tests

  • Diagnosis and treatment of acute and chronic health concerns

Therapies that may be used as part of your treatment plan include:

  • Diet and Nutrition counselling

  • Nutritional Supplements

  • Botanical (Herbal) Medicine

  • Acupuncture

Click here to learn more about Dr. Jordan Sokoloski, his services and fees

Booking an Appointment

Visit Thunder Bay Naturopathic Clinic website to book an appointment with Dr. Jordan Sokoloski or give them a call to book an appointment!

t: 807-683-7287