Connect with Student Affairs Online & In-Person
Student Central
For support with course registration, academic advising, grades and exams, as well as financial support including scholarships, awards, emergency loans, and budgeting.
Access online services: myinfo
Ask questions: askLakehead
Thunder Bay
Hours of Operation: Monday, Wednesday, Thursday and Friday - 8:30 AM to 4:00 PM / Tuesday - 10:00 AM to 4:00 PM
Location: UC 1002 (beside the Agora)
Phone Hours: Monday to Friday - 10:00 AM to 4:00 PM
Drop-in Advising Hours: Monday to Friday - 10:00 AM to 12:00 PM / 1:00 PM to 4:00 PM
Email: studentcentral@lakeheadu.ca
Telephone: (807) 343-8500 / 1-800-465-3959
Orillia
Hours of Operation: Monday, Wednesday, Thursday and Friday - 8:30 AM to 4:00 PM / Tuesday - 10:00 AM to 4:00 PM
Location: Simcoe Hall (front entrance)
Phone Hours: Monday to Friday - 10:00 AM to 4:00 PM
Drop-in Advising Hours: Monday to Friday - 10:00 AM to 12:00 PM / 1:00 PM to 4:00 PM
Email: studentcentral@lakeheadu.ca
Telephone: (705) 330-4010 ext. 8500 / 1-800-465-3959
Student Accessibility Services
For assistance and advice regarding academic accommodations, or assistive software.
Thunder Bay
Hours of Operation: 8:30 AM - 4:30 PM
Location: SC 0003
Email: sas@lakeheadu.ca
Phone: 807-343-8047
Orillia
Hours of Operation: 8:30 AM - 4:30 PM
Location: OA 1030
Email: oraccess@lakeheadu.ca
Phone: (705) 330-4010 ext. 2103
Student Success Centre
Thunder Bay
Hours of Operation: 8:30 AM - 4:30PM
Location: SC 0008
Email: ssc@lakeheadu.ca
Phone: 807-343-8018
Orillia
Hours of Operation: 8:30 AM - 4:30 PM
Location: OA 1021
Email: orillia.ssc@lakeheadu.ca
Phone: (705) 330-4010 ext. 2118
Academic Support Zone
For assistance with writing support and tutoring, career services and co-op.
Book an appointment via Zoom: mySuccess
Ask questions: askLakehead
Thunder Bay
Hours of Operation: 8:30 AM - 4:30 PM
Location: LI 2004
Email: academiczone.ssc@lakeheadu.ca
Phone: 807-343-8010 ext. 8859
Orillia
Hours of Operation: 8:30 AM - 4:30 PM
Location: OR 1013
Email: orillia.ssc@lakeheadu.ca
Phone: (705) 330-4010 ext. 2118
Careers & Co-op Services (Career Zone)
Thunder Bay
Hours of Operation: 8:30 AM - 4:30 PM
Location: UC 0020-B
Email: careers.coop@lakeheadu.ca
Phone: 807-343-8010 ext. 8264
LinkedIn: linkedin.com/lakeheadcareers-coop
Orillia
Hours of Operation: 8:30 AM - 4:30 PM
Location: OR 1013
Email: careers.coop@lakeheadu.ca
Phone: 705-330-4010 ext. 8264
LinkedIn: linkedin.com/lakeheadcareers-coop
Student Health & Wellness
For mental health support and medical services, along with overall health and well-being.
Thunder Bay
Hours of Operation: 8:30 AM - 4:30 PM (open to public 8:45 AM - 4:15 PM)
Location: Prettie Residence
Email: health@lakeheadu.ca
Phone: 807-343-8361
Orillia
Hours of Operation: 8:30 AM - 4:30 PM (open to public 8:45 AM - 4:15 PM)
Location: OR 1012
Email: health@lakeheadu.ca
Phone: (705) 330-4010 ext. 2116
If you are part of LUSU's extended healthcare plan, access realcampus.ca and the Maple app for instant access to a counsellor via chat, phone, text or video chat as well as a suite of online wellness resources.
Immediate resources:
- Good 2 Talk
24/7 post-secondary helpline: Dial 1-866-925-5454 to talk or Text GOOD2TALKON to 686868 - bigwhitewall
24/7 online support community moderated by clinicians - bouncebackontario.ca
online videos and resources about mild/moderate anxiety and depression
Student Awards & Financial Aid
Apply for awards: myAwards
Thunder Bay
Hours of Operation: 8:30 AM - 4:30 PM
Location: UC 1002
Email: studentcentral@lakeheadu.ca
Phone: (807) 343-8500 / 1-800-465-3959
Orillia
Hours of Operation: 8:30 AM - 4:30 PM
Location: Simcoe Hall
Email: studentcentral@lakeheadu.ca
Phone: (705) 330-4010 ext. 8500 / 1-800-465-3959
Admissions
Thunder Bay
Hours of Operation: 8:30 AM - 4:30 PM
Location: UC 1002
Email: studentcentral@lakeheadu.ca
Phone: 807-343-8500
Orillia
Hours of Operation: 8:30 AM - 4:30 PM
Location: Simcoe Hall
Email: studentcentral@lakeheadu.ca
Phone: (705) 330-4010 ext. 8500 / 1-800-465-3959
Academic Advising, Records and Registration
Hours of Operation: 8:30 AM - 4:30 PM
Location: UC1002
Email: schedule@lakeheadu.ca, navigator@lakeheadu.ca, processing.aarr@lakeheadu.ca
Phone: 807-343-8010 ext. 8867
Student Conduct & Case Management
Hours of Operation: 8:30 AM - 4:30 PM
Location: ATAC 5031D
Email: studentconduct@lakeheadu.ca
Phone: 807-343-8010 ext. 8163
Undergraduate Recruitment
Hours of Operation: 8:30 AM - 4:30 PM
Location: RC 0009
Email: recruit@lakeheadu.ca
Phone: 807-343-8500