Connect with Student Affairs Online & In-Person

Student Central


For support with course registration, academic advising, grades and exams, as well as financial support including scholarships, awards, emergency loans, and budgeting.

Access online services: myinfo

Ask questions: askLakehead

Thunder Bay

Hours of Operation: Monday, Wednesday, Thursday and Friday - 8:30 AM to 4:00 PM / Tuesday - 10:00 AM to 4:00 PM 

Location: UC 1002 (beside the Agora)

Phone Hours: Monday to Friday - 10:00 AM to 4:00 PM

Drop-in Advising Hours: Monday to Friday - 10:00 AM to 12:00 PM / 1:00 PM to 4:00 PM

Email: studentcentral@lakeheadu.ca

Telephone: (807) 343-8500 / 1-800-465-3959

Orillia

Hours of Operation: Monday, Wednesday, Thursday and Friday - 8:30 AM to 4:00 PM / Tuesday - 10:00 AM to 4:00 PM 

Location: Simcoe Hall (front entrance)

Phone Hours: Monday to Friday - 10:00 AM to 4:00 PM

Drop-in Advising Hours: Monday to Friday - 10:00 AM to 12:00 PM / 1:00 PM to 4:00 PM

Email: studentcentral@lakeheadu.ca

Telephone: (705) 330-4010 ext. 8500 / 1-800-465-3959

Student Accessibility Services


For assistance and advice regarding academic accommodations, or assistive software.

Thunder Bay

Hours of Operation: 8:30 AM - 4:30 PM

Location: SC 0003

Email: sas@lakeheadu.ca

Phone: 807-343-8047

Orillia

Hours of Operation: 8:30 AM - 4:30 PM

Location: OA 1030

Email: oraccess@lakeheadu.ca

Phone: (705) 330-4010 ext. 2103

Student Success Centre


Thunder Bay

Hours of Operation: 8:30 AM - 4:30PM

Location: SC 0008

Email: ssc@lakeheadu.ca

Phone: 807-343-8018

Orillia

Hours of Operation: 8:30 AM - 4:30 PM

Location: OA 1021

Email: orillia.ssc@lakeheadu.ca

Phone: (705) 330-4010 ext. 2118

Academic Support Zone


For assistance with writing support and tutoring, career services and co-op.

Book an appointment via Zoom: mySuccess

Ask questions: askLakehead

Thunder Bay

Hours of Operation: 8:30 AM - 4:30 PM

Location: LI 2004

Email: academiczone.ssc@lakeheadu.ca

Phone: 807-343-8010 ext. 8859

Orillia

Hours of Operation: 8:30 AM - 4:30 PM

Location: OR 1013

Email: orillia.ssc@lakeheadu.ca

Phone: (705) 330-4010 ext. 2118

Careers & Co-op Services (Career Zone)


Thunder Bay

Hours of Operation: 8:30 AM - 4:30 PM

Location: UC 0020-B

Email: careers.coop@lakeheadu.ca

Phone: 807-343-8010 ext. 8264 

LinkedIn: linkedin.com/lakeheadcareers-coop

Orillia

Hours of Operation: 8:30 AM - 4:30 PM

Location: OR 1013

Email: careers.coop@lakeheadu.ca

Phone: 705-330-4010 ext. 8264

LinkedIn: linkedin.com/lakeheadcareers-coop

Student Health & Wellness


For mental health support and medical services, along with overall health and well-being.

Thunder Bay

Hours of Operation: 8:30 AM - 4:30 PM (open to public 8:45 AM - 4:15 PM)

Location: Prettie Residence

Email: health@lakeheadu.ca

Phone: 807-343-8361

Orillia

Hours of Operation: 8:30 AM - 4:30 PM (open to public 8:45 AM - 4:15 PM)

Location: OR 1012

Email: health@lakeheadu.ca

Phone: (705) 330-4010 ext. 2116

If you are part of LUSU's extended healthcare plan, access realcampus.ca and the Maple app for instant access to a counsellor via chat, phone, text or video chat as well as a suite of online wellness resources.

Immediate resources:

  • Good 2 Talk
    24/7 post-secondary helpline: Dial 1-866-925-5454 to talk or Text GOOD2TALKON to 686868
  • bigwhitewall
    24/7 online support community moderated by clinicians
  • bouncebackontario.ca
    online videos and resources about mild/moderate anxiety and depression

Student Awards & Financial Aid


Apply for awards: myAwards

Thunder Bay

Hours of Operation: 8:30 AM - 4:30 PM

Location: UC 1002

Email: studentcentral@lakeheadu.ca

Phone: (807) 343-8500 / 1-800-465-3959

Orillia

Hours of Operation: 8:30 AM - 4:30 PM

Location: Simcoe Hall

Email: studentcentral@lakeheadu.ca

Phone: (705) 330-4010 ext. 8500 / 1-800-465-3959

Admissions


Thunder Bay

Hours of Operation: 8:30 AM - 4:30 PM

Location: UC 1002

Email: studentcentral@lakeheadu.ca

Phone: 807-343-8500

Orillia

Hours of Operation: 8:30 AM - 4:30 PM

Location: Simcoe Hall

Email: studentcentral@lakeheadu.ca

Phone: (705) 330-4010 ext. 8500 / 1-800-465-3959

Academic Advising, Records and Registration


Hours of Operation: 8:30 AM - 4:30 PM

Location: UC1002

Email: schedule@lakeheadu.canavigator@lakeheadu.ca, processing.aarr@lakeheadu.ca

Phone: 807-343-8010 ext. 8867

Student Conduct & Case Management


Hours of Operation: 8:30 AM - 4:30 PM

Location: ATAC 5031D 

Email: studentconduct@lakeheadu.ca

Phone: 807-343-8010 ext. 8163

Undergraduate Recruitment


Hours of Operation: 8:30 AM - 4:30 PM

Location: RC 0009

Email: recruit@lakeheadu.ca

Phone: 807-343-8500