Connect with Student Affairs Virtually & Online

As you have transitioned into an online learning environment, your Student Affairs team has moved to a virtual service and support model too!

We're here to help and support you in new and easy ways.

STUDENT CENTRAL: ACADEMIC & FINANCIAL SUPPORT
For support with course registration, academic advising, grades and exams, along with financial support including scholarships, awards, emergency loans, and budgeting.

Thunder Bay

  • Access online services: myinfo 
  • Ask questions: askLakehead
  • Apply for awards: myawards
  • Email Thunder Bay Student Central: studentcentral@lakeheadu.ca 
  • Telephone: (807) 343-8500 anytime Monday to Friday between 10:00 am and 4:30 pm
  • We are back on the Thunder Bay campus! Student Central and Student Success Centre, UC 1002 Monday - Friday 10am - 12pm and 1:30pm - 3:30pm

Orillia

  • Email Orillia Student Central: osa@lakeheadu.ca
  • Telephone: (705) 330-4010 ext. 2100 anytime Monday to Friday between 10:00 am and 4:00 pm 

STUDENT ACCESSIBILITY SERVICES
For assistance and advice regarding academic accommodations, or assistive software.

STUDENT SUCCESS: ACADEMIC SUPPORT ZONE & CAREER ZONE

For assistance with writing support and tutoring, career services and co-op. 

 

STUDENT HEALTH & WELLNESS
For mental health support and medical services, along with overall health and well-being.

Thunder Bay: (807) 343-8361

Orillia: (705) 330-4010 ext. 2116 

Check out our Social Distancing Tool Kit to help you take care of your mental and physical health during this uncertain and stressful time.
 
If you are part of LUSU’s extended healthcare plan, access realcampus.ca and the Maple app for instant access to a counsellor via chat, phone, text or video chat as well as a suite of online wellness resources.
 
Additional reassures:
  • Good 2 Talk 24/7 post-secondary helpline: Dial 1-866-925-5454 to talk or Text GOOD2TALKON to 686868
  • bigwhitewall 24/7 online support community moderated by clinicians
  • bouncebackontario.ca online videos and resources about mild/moderate anxiety and depression