Connect with Student Affairs Virtually & Online
Student Central
For support with course registration, academic advising, grades and exams, as well as financial support including scholarships, awards, emergency loans, and budgeting.
Thunder Bay
Access online services: myinfo
Ask questions: askLakehead
Apply for awards: myawards
Hours of Operation: 8:30am - 4:30pm, Tuesdays at 10am
Email: studentcentral@lakeheadu.ca
Telephone: (807) 343-8500
Orillia
Email: osa@lakeheadu.ca
Telephone: (705) 330-4010 ext. 2100 (available Monday to Friday, 10:00am - 4pm)
Student Accessibility Services
For assistance and advice regarding academic accommodations, or assistive software.
Hours of Operation: 8:30am - 4:30pm
Location: SC 0003
Thunder Bay Email: sas@lakeheadu.ca
Orillia Email: oraccess@lakeheadu.ca
Thunder Bay Phone: 807-343-8047
Orillia Phone: (705) 330-4010 ext. 2103
Student Success Centre
Hours of Operation: 8:30am - 4:30pm
Location: SC 0008
Email: ssc@lakeheadu.ca
Phone: 807-343-8018
Academic Support Zone & Career Zone
For assistance with writing support and tutoring, career services and co-op.
Book an appointment via Zoom: mySuccess
Ask questions: askLakehead
Email (Co-op related inquiries): coop@lakeheadu.ca
Email (Career services related inquiries): careerzone.ssc@lakeheadu.ca
Email (Orillia Campus related inquiries): orillia.ssc@lakeheadu.ca
Academic Support Zone
Hours of Operation: 10:00am-3:00pm (Sept 15th on)
Location: LI 2004
Email: academiczone.ssc@lakeheadu.ca
Phone: 807-343-8010 ext. 8859
Career Zone
Hours of Operation: M/W 11:00am - 2:00pm, T/TH/F 10-1:30 (Sept 15th -Oct 15th) 10-4:30pm from Oct 15th on
Location: UC 0020B
Email: careerzone.ssc@lakeheadu.ca
Phone: 807-343-3010 ext. 8264
Student Health & Wellness
For mental health support and medical services, along with overall health and well-being.
Hours of Operation: 8:30-4:30 (open to public 8:45-4:15)
Location: Prettie Residence
Email: health@lakeheadu.ca
Thunder Bay Phone: 807-343-8361
Orillia Phone: 705-330-4010 ext. 2116
If you are part of LUSU's extended healthcare plan, access realcampus.ca and the Maple app for instant access to a counsellor via chat, phone, text or video chat as well as a suite of online wellness resources.
Additional resources:
- Good 2 Talk
24/7 post-secondary helpline: Dial 1-866-925-5454 to talk or Text GOOD2TALKON to 686868 - bigwhitewall
24/7 online support community moderated by clinicians - bouncebackontario.ca
online videos and resources about mild/moderate anxiety and depression
Student Awards & Financial Aid
Hours of Operation: 8:30am - 4:30pm
Location: UC1002
Email: studentcentral@lakeheadu.ca
Phone: 807-343-8500
Admissions
Hours of Operation: 8:30am - 4:30pm
Location: UC1002
Email: studentcentral@lakeheadu.ca
Phone: 807-343-8500
Academic Advising, Records and Registration
Hours of Operation: 8:30am - 4:30pm
Location: UC1002
Email: schedule@lakeheadu.ca, navigator@lakeheadu.ca, processing.aarr@lakeheadu.ca
Phone: 807-343-8010 ext. 8867
Student Conduct & Case Management
Hours of Operation: 8:30am - 4:30pm
Location: ATAC 5031D (remote until Sept 15)
Email: studentconduct@lakeheadu.ca
Phone: 807-343-8010 ext. 8163
Undergraduate Recruitment
Hours of Operation: 8:30a - 4:30p (Starting Sept 13)
Location: RC0009
Email: recruit@lakeheadu.ca
Phone: 807-343-8500