Connect with Student Affairs Virtually & Online

Student Central

For support with course registration, academic advising, grades and exams, as well as financial support including scholarships, awards, emergency loans, and budgeting.

Thunder Bay

Access online services: myinfo

Ask questions: askLakehead

Apply for awards: myawards

Hours of Operation: 8:30am - 4:30pm, Tuesdays at 10am
Email: studentcentral@lakeheadu.ca
Telephone: (807) 343-8500 

Orillia

Email: osa@lakeheadu.ca
Telephone: (705) 330-4010 ext. 2100 (available Monday to Friday, 10:00am - 4pm)

Student Accessibility Services

For assistance and advice regarding academic accommodations, or assistive software.

Hours of Operation: 8:30am - 4:30pm
Location: SC 0003
Thunder Bay Email: sas@lakeheadu.ca
Orillia Email: oraccess@lakeheadu.ca
Thunder Bay Phone: 807-343-8047
Orillia Phone: (705) 330-4010 ext. 2103

Student Success Centre

Hours of Operation: 8:30am - 4:30pm
Location: SC 0008
Email: ssc@lakeheadu.ca
Phone: 807-343-8018

Academic Support Zone & Career Zone

For assistance with writing support and tutoring, career services and co-op.

Book an appointment via Zoom: mySuccess

Ask questions: askLakehead

Email (Co-op related inquiries): coop@lakeheadu.ca
Email (Career services related inquiries): careerzone.ssc@lakeheadu.ca
Email (Orillia Campus related inquiries): orillia.ssc@lakeheadu.ca

Academic Support Zone

Hours of Operation: 10:00am-3:00pm (Sept 15th on)
Location: LI 2004
Email: academiczone.ssc@lakeheadu.ca
Phone: 807-343-8010 ext. 8859

Career Zone

Hours of Operation: M/W 11:00am - 2:00pm, T/TH/F 10-1:30 (Sept 15th -Oct 15th) 10-4:30pm from Oct 15th on
Location: UC 0020B
Email: careerzone.ssc@lakeheadu.ca
Phone: 807-343-3010 ext. 8264

Student Health & Wellness

For mental health support and medical services, along with overall health and well-being.

Hours of Operation: 8:30-4:30 (open to public 8:45-4:15)
Location: Prettie Residence
Email: health@lakeheadu.ca
Thunder Bay Phone: 807-343-8361
Orillia Phone: 705-330-4010 ext. 2116

If you are part of LUSU's extended healthcare plan, access realcampus.ca and the Maple app for instant access to a counsellor via chat, phone, text or video chat as well as a suite of online wellness resources.

Additional resources:

  • Good 2 Talk
    24/7 post-secondary helpline: Dial 1-866-925-5454 to talk or Text GOOD2TALKON to 686868
  • bigwhitewall
    24/7 online support community moderated by clinicians
  • bouncebackontario.ca
    online videos and resources about mild/moderate anxiety and depression

Student Awards & Financial Aid

Hours of Operation: 8:30am - 4:30pm
Location: UC1002
Email: studentcentral@lakeheadu.ca
Phone: 807-343-8500

Admissions

Hours of Operation: 8:30am - 4:30pm
Location: UC1002
Email: studentcentral@lakeheadu.ca
Phone: 807-343-8500

Academic Advising, Records and Registration

Hours of Operation: 8:30am - 4:30pm
Location: UC1002
Email: schedule@lakeheadu.ca, navigator@lakeheadu.ca, processing.aarr@lakeheadu.ca
Phone: 807-343-8010 ext. 8867

Student Conduct & Case Management

Hours of Operation: 8:30am - 4:30pm
Location: ATAC 5031D (remote until Sept 15)
Email: studentconduct@lakeheadu.ca
Phone: 807-343-8010 ext. 8163

Undergraduate Recruitment

Hours of Operation: 8:30a - 4:30p (Starting Sept 13)
Location: RC0009
Email: recruit@lakeheadu.ca
Phone: 807-343-8500