Connect with Student Affairs Virtually & Online
As you have transitioned into an online learning environment, your Student Affairs team has moved to a virtual service and support model too!
We're here to help and support you in new and easy ways.
STUDENT CENTRAL: ACADEMIC & FINANCIAL SUPPORT
For support with course registration, academic advising, grades and exams, along with financial support including scholarships, awards, emergency loans, and budgeting.
Thunder Bay
- Access online services: myinfo
- Ask questions: askLakehead
- Apply for awards: myawards
- Email Thunder Bay Student Central: studentcentral@lakeheadu.ca
- Daily Q&A with a Student Central Professional via Zoom, Monday to Friday between 2:30 pm and 3:30 pm! To join, click here.
Orillia
- Email Orillia Student Central: osa@lakeheadu.ca
- Live Chat (we can get into specifics for you!): Reach Student Central through Google Chat from Monday to Friday, 8:30 a.m. to 4:30 p.m. Just start a chat with osa@lakeheadu.ca.
- Zoom Q&A Drop-In (general questions only): Tues. & Thurs. at 11 am-12 pm join our Zoom room and ask Student Central your general questions and get live responses: click here.
STUDENT ACCESSIBILITY SERVICES
For assistance and advice regarding academic accommodations, or assistive software.
- Thunder Bay email: sas@lakeheadu.ca
- Orillia email: oraccess@lakeheadu.ca
STUDENT SUCCESS: ACADEMIC SUPPORT ZONE & CAREER ZONE
For assistance with writing support and tutoring, career services and co-op.
- Book an appointment via Zoom: mySuccess
- Ask questions: askLakehead
- Email (Co-op related inquiries): coop@lakeheadu.ca
- Email (Career services related inquiries): careerzone.ssc@lakeheadu.ca
- Email (Orillia Campus related inquiries): orillia.ssc@lakeheadu.ca
STUDENT HEALTH & WELLNESS
For mental health support and medical services, along with overall health and well-being.
- Book medical or counselling appointments: (807) 343-8361 (Thunder Bay); Counselling (705) 330-4008 ext 2116 (Orillia)
- Book wellness appointment: (705) 835-7545 (Orillia: Huronia Nusre Practitioner Led Clinic)
Check out our Social Distancing Tool Kit to help you take care of your mental and physical health during this uncertain and stressful time.
If you are part of LUSU’s extended healthcare plan, access realcampus.ca and the Maple app for instant access to a counsellor via chat, phone, text or video chat as well as a suite of online wellness resources.
Additional reassures:
- Good 2 Talk 24/7 post-secondary helpline: Dial 1-866-925-5454 to talk or Text GOOD2TALKON to 686868
- bigwhitewall 24/7 online support community moderated by clinicians
- bouncebackontario.ca online videos and resources about mild/moderate anxiety and depression