International Student Life Assistant, Lakehead University International

International Student Life Assistant

Orillia Campus

Lakehead University International

Full-Time, 10-month Contract

Competition #OR-23-04

At Lakehead University, we encourage our International students to strive for balance throughout their Canadian journey so that they have a well-rounded and rewarding university experience when it comes to living and learning. Offering student services and special events through a global perspective, we are committed to helping international students make the most of student life, get involved in the community and plan for their future. 

Reporting to the International Engagement Specialist on the Orillia Campus, the International Student Life Assistant will foster meaningful relationships, social engagement and create a sense of belonging on campus to support transition and retention amongst full time degree-seeking and short-term English Language international students. They will plan and facilitate on-campus events, leverage social media to communicate with students, and champion administrative duties to support day-to-day departmental functions and projects. As a first point of contact with international students, the International Student Life Assistant triages students’ needs and makes appropriate referrals.

With direction and support from the International Engagement Specialist, the International Student Life

Assistant will assist with orientations, workshops, cultural events and off-campus trips by completing tasks such as preparing promotional materials, completing risk management assessments, scheduling guest presenters, coordinating room bookings, catering, and hosting. They will deliver essential information and provide relevant advice on the spot with regards to programming and services via the phone, email and face-to-face with students. Exceptional customer service is required, as the Assistant will greet new students upon arrival on campus and help them to get settled and oriented into their new home. In order to best serve our students, availability for some evenings and weekends is required.

QUALIFICATIONS

• Successful completion of post-secondary education (degree or diploma) in a related field including but not limited to Social Work, Social Service Work, Social Welfare, Student Affairs, Global Studies or related programs.
• Experience working with students/client from diverse cultural and linguistic backgrounds.
• Experience organizing group activities, working with volunteers and doing event management activities.
• Strong communication skills, organizational skills, great attention to details, and prompt and timely attendance.
• Knowledge of post-secondary education environment and international student services, language, recruitment and/or study abroad programs;
• Experience practicing interpersonal and communication skills, both written and verbal, and a customer-focused work ethic with the ability to be courteous, tactful, and patient in busy environments.
• Demonstrated ability to exercise judgment, take initiative, and resolve problems using innovative and creative solutions.
• Self-Starter: must be motivated on own initiative to find tasks during periods of low volume;
• Ability to multitask and maintain focus in a fast-paced, dynamic, and busy environment;

Interested applicants may apply by clicking on this link to a Google Form and attaching your cover letter and resume in word or PDF format by May 16, 2023.

If you have any technical difficulties in accessing the link, please reach out to careers@lakeheadu.ca

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. In an effort to ensure applications are being received from under-represented groups, applicants will be asked to complete a brief self-identification questionnaire via email within three days of the posting closing date.  All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangement