ACADEMIC SUPPORT ZONE COORDINATOR, Student Success Centre, Competition # SCHII-23-10, Location: Thunder Bay ON
ACADEMIC SUPPORT ZONE COORDINATOR
Full Time, Permanent
Student Success Centre
Thunder Bay Campus
Schedule II
Competition # SCHII-23-10
The Academic Support Zone Coordinator is responsible for development, coordination and delivery of academic support programming and resources for Lakehead University. Overseeing the operations of the Academic Support Zone in Thunder Bay, including on-boarding, supervision and coaching of staff, the ASZ Coordinator works closely with the Academic Support Zone in Orillia as well as other partners, such as Georgian College, to support consistency of operations for all Lakehead students. The ASZ Coordinator will identify academic support needs of students in partnership with other academic and student service units, and work with partners to design, promote and deliver programming to meet these needs.
The ASZ Coordinator maintains a distinct focus on the development, execution, and reporting of innovative and quality academic support programs, events, and communications. These programs assist Lakehead students in achieving success across all academic disciplines - whether on campus or at a distance.
The role will oversee the daily operation of the Academic Support Zone, including staffing schedules, daily supervision and payroll reporting. They will interview Writing Coaches, Tutors, Peer Mentors and ASZ volunteers, and provide Orientation and program training to all. Additionally, they will research, develop and execute new ASZ programming, based on student and faculty feedback, industry and statistical trends, best practices and emerging topics in academic support services and programs across all academic disciplines.
Candidates to this position must have completed a Undergraduate Degree in English, Professional Writing, Communications, Education or an equivalent, combined with 3 years of relevant experience. Knowledge of distinct learning needs of special student populations, including English Language Learners, college transfer, mature and first generation students is an asset, along with the a thorough understanding of the University's academic integrity/academic dishonesty policy. Outstanding written and oral communication skills are imperative to success, along with effective interpersonal skills for establishing rapport with students, faculty and staff. Familiarity with common software programs, interactive grammar and research programs, and website management is an asset. The successful candidate will have advanced skills in statistical tracking, reporting and analysis to be able to effectively gauge the usage and effectiveness of the ASZ's initiatives.
This position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver.
This position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver.
Interested applicants may apply by clicking on this link to a Google Form and attaching your cover letter and resume in word or PDF format by April 11, 2023.
We appreciate your interest; however, only those selected for an interview will be notified.
Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. This is in accordance with Canadian immigration requirements.
Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.