Conference Coordinator, Residence, Food & Conference Services, Competition # OR-21-18, Orillia ON

Conference Coordinator

Residence, Food & Conference Services

Orillia Campus

Full Time, Contract (12 months with possibility of renewal)

Schedule II

Competition # OR-21-18

Reporting to the Manager of Residence, Food & Conference Services, the Conference Coordinator is responsible for providing conference, special event, and group consulting as well as planning and coordinating services to all user groups. Specific duties include compiling event details, negotiating contracts, confirming internal and external events with clients, submitting set-up, catering, parking and technical services requests, and virtual event services (webinar & meeting moderation, virtual conference set up and troubleshooting).   The successful candidate will be responsible for ensuring  client insurance and risk management policies are received, building policies are followed, responding to phone, email and in-person inquiries as well as various related administrative duties. The Summer Operation (May to August) includes transient & group overnight accommodations. The Coordinator provides support and guidance to the Front Desk team for hotel operations, and promotes, plans and executes group accommodations. The Conference Coordinator must plan and engage with all stakeholders in respect to campus food services and catering needs. Additionally, this individual is responsible for the planning and scheduling of meetings, organizing files, conducting research, preparing final invoice reports and assisting with accounting associated with all events including recording expenditures and remittances.  

The incumbent will have post-secondary education with relevant work experience in sales, hospitality, catering/food services and event management, a high degree of computer proficiency including experience with virtual event planning.  Excellent communication, interpersonal, and customer service skills, including tact and courtesy along with exceptional attention to detail. The ability to make sound decisions, adapt to changes and situations, and multi-task a variety of high priority duties under pressure of deadlines and frequent interruptions are essential. Strong organizational, time management, problem-solving skills and the ability to work as part of a team as well as independently with minimal direction and supervision in a fast-paced, dynamic environment is crucial.  As a condition of employment, the individual will be required to work flexible, irregular hours during peak times (typically during the summer months and conference events), be on-call during events and possess a valid driver's license.

Interested applicants are invited to submit a single PDF document, quoting competition # OR-21-18, that includes cover letter, resume, along with the contact information of three work references, by 4:30 p.m. on December 15, 2021, to:

Office of Human Resources

Orillia Academic Building

500 University Ave.

Email:  careers@lakeheadu.ca

We appreciate your interest; however, only those selected for an interview will be notified.

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements.

Lakehead Thunder Bay is located on the traditional lands of the Fort William First Nation, Signatory to the Robinson Superior Treaty of 1850. Lakehead Orillia is located on the traditional territory of the Anishinaabeg. The Anishinaabeg include the Ojibwe, Odawa, and Pottawatomi nations, collectively known as the Three Fires Confederacy.