Library Clerk - Circulation Desk - up to 8 month contract

LIBRARY CLERK-CIRCULATION DESK
Chancellor Paterson Library
COPE, Level 4 (External Posting)
Temporary Position Up to 8 Months in Duration

Hours of work - 4pm to 12 midnight

Under general supervision, the incumbent will provide support to the circulation desk.  Following is a brief outline of the responsibilities:

DUTIES:

• Sign out and return various library materials (books, reserves, journals, exams, theses, room keys and lap tops);
• Instruct users on how to search reserves, renew books online and view their patron record;
• Receive materials to be placed on reserve and electronic reserve and ensure completion and accuracy of information received;
• Receive payments for fines, interlibrary loans, lost books, Photo ID, etc.;
• Make account adjustments in the Voyager Circulation system;
• Operate cash register and provide change;
• Issue library cards to external borrowers including alumnus, high school students, college students, member of the community, etc.;
• Assist students in the use of photocopiers, microform printer/readers and computer printers;
• Assist with the use of the copy card system and changing unit;
• Follow procedures for opening and/or closing of the Library when necessary;
• Maintain daily statistics on patron numbers, special issues, etc.;
• Perform other related duties as required.

QUALIFICATIONS:

• Completion of Grade 12 with some post-secondary education considered to be an asset;
• Familiarity with automated library systems;
• Knowledge of the following circulation areas: reserves, recalls/over dues and electronic reserves, billing, special issues, University photo ID;
• Ability to key 40 words per minute;
• Training in the use and daily maintenance of a cash register;
• Ability to interact with students, staff and the public, exercising diplomacy and discretion;
• Excellent communication, spelling and grammar skills both written and verbal;
• Excellent organizational, interpersonal and customer service skills;
• Ability to work independently and as a team player;
• Ability to use a variety of office equipment, such as photocopiers, fax machines, etc.;
• Ability to work evenings and weekends

Please forward a single pdf file that includes cover letter and resume, and contact information for at least three references by January 22, 2016

Office of Human Resources
University Centre
Room UC-0003
Fax: 807-346-7701
Email:  human.resources@lakeheadu.ca

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, members of racialized groups/visible minorities, Aboriginal persons and persons with disabilities, and persons of any sexual orientation, gender identify or gender expression. Lakehead University is committed to an environment of open access to employment opportunities. Accommodations are available for all applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at (807) 343-8334. We appreciate your interest, however, only those selected for an interview will be notified.