Bookstore Supervisor
Dated: Sep. 15, 2016, 8:30 a.m.
Expires: Sep. 26, 2016, 4:30 p.m.
Bookstore Supervisor (Orillia)
Full time, Band 4, $ 47,577 - $59,471
Dynamic, modern, and highly learner-centred, Lakehead University acknowledges all of our students as valued leaders of tomorrow, whose education and success are most paramount to our institution. Lakehead's Orillia campus is known for its welcoming community atmosphere, its innovative programs, and its new, environmentally-friendly facilities (LEED@ certified). Orillia is located in the heart of Ontario's Lake Country, recognized as one of Canada's premier outdoor recreation areas, as well as a centre for unique cultural and heritage experiences.
The Bookstore Supervisor is responsible for the day to day operations of Orillia Campus Store including hiring, training, customer service, payment handling, merchandising, ordering, custom orders, inventory management and other related duties. This independent and enthusiastic retail leader works under the direction of the Bookstore Manager (Thunder Bay) to create a student centered store, in accordance with University policies and procedures and in keeping with industry best practices.
The Bookstore Supervisor will develop store employees, build relationships with customers and stakeholders, and work collaboratively with the Bookstore team in Thunder Bay. They will also maintain and enhance appropriate records and systems, prepare promotional displays and coordinate marketing strategies, and assist with budget preparation, monitoring and review of financial target and goals.
QUALIFICATIONS:
Post-secondary diploma/degree in business, marketing, or a related field
3 years of relevant retail work experience, which includes at least one year of supervisory or management experience
Excellent customer service, problem solving and conflict resolution skills
Superior written and verbal communication skills
Ability to establish and maintain strong interpersonal relationships and to foster a positive work environment
Demonstrated ability to exercise judgment and take initiative
Leadership skills with ability to develop and motivate employees
Knowledge of various social media platforms and how best to market across multiple channels
Strong organization, attention to detail and decision making skills;
Proficiency with computers including with word processing and email; knowledge of computer management and e-commerce systems preferred
Ability to lift and move heavy items on a regular basis
This exciting retail opportunity consists typically of full time hours, during the day, Monday to Friday, with occasional requirement for hours during the evening or weekends.
Interested candidates are invited to submit a cover letter and resume with the names and contact information of three references to:
Office of Human Resources
Orillia Academic Building
500 University Avenue
Email: careers@lakeheadu.ca
Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, members of racialized groups/visible minorities, Aboriginal persons and persons with disabilities, and persons of any sexual orientation, gender identify or gender expression. Lakehead University is committed to an environment of open access to employment opportunities. Accommodations are available for all applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at (705) 330-4008, extension 2011. We appreciate your interest, however, only those selected for an interview will be notified.