Business Services Officer

Accounting and Financial Administration (50%):

• First point of contact for all faculty and staff Financial Services Inquiries.
  • Refer inquiries to other departments (i.e. A/P, A/R, payroll etc.) as required
  • Answer general financial services questions
• First point of contact for students regarding their student accounts (Both Graduate & Undergraduate).
  • Detailed knowledge of Schedule of Academic Fees & Refund Policy
    • Accurately communicate information pertaining to university policies, academic fees, payment/refund dates.
    • Maintain confidentiality of student financial records as defined in the Confidentiality Policy – Student Records.
    • General knowledge of Lakehead University policies, Departmental contacts for the purpose of student assistance, Graduate program, and sponsored students
    • Efficiently respond to telephone Calls, voicemail, email and walk-in traffic.
  • Refer to other departments (Student Financial Aid and Awards Office, Registrar’s Office, Admissions etc.) as required
• Assist with In-Year processes and audit
  • Review and process general journal entries and budget adjustments
  • Review and process monthly internal billings and account reconciliations
  • Verify budget codes and available budget dollars to ensure accurate processing of transactions
  • Analysis and reconciliation of specific accounts and projects as assigned
  • Answer inquiries regarding budget codes, transfers, and approval processes
  • Advise Orillia employees on finance-related policies and procedures
  • Actively participate in committees as required
• Assist with Year-End processes and audit
  • Generate and analyze financial and budget variance reports
  • Ensure financial records are maintained in compliance with Generally Accepted Accounting Principles (GAAP) while adhering to proper internal controls and Lakehead University policies, procedures and guidelines.
  • Ensure accounts are finalized with emphasis on the identification of year-end adjustments such as accruals, deferrals, and receivables.
  • Other duties assigned with consultation of the Manager, Budgeting and Accounting
• Other responsibilities and duties as assigned 

 Human Resources and Administration (50%):

• HR/Payroll/Benefits Processing and HR Information System (HRIS) Maintenance including:
  • Ensuring accurate processing of HR/Payroll forms into the HRIS system while adhering to Employment Standards, University policies, and collective agreements.
  • Processing new hires, position changes, salary increases, leaves of absence, resignations, retirements and maintaining position details in HRIS.
  • Verifying and calculating hourly/annual rates of pay, retroactive pay, and changes in employee benefits, including pension, LTD, and life insurance.
  • Set up and maintain official employee personnel files. Consolidate HR reports or union lists for various external and internal stakeholders and ensure these are accurately reported within timelines.
  • Maintain various monthly reports and audits
• Managing the complete implementation of the Moving and Travel Policy for new employees.
• Implementing training materials, process guides and documentation for various HR processes as required.
• Supporting all other sections within HR as required
• Actively participate in and support employee engagement events within the Orillia campus and contribute as required.
• Note: Other responsibilities and duties may be assigned.