Bookstore Clerk, Bookstore

Category: 
Administrative/Staff Positions
Campus: 
Thunder Bay
Department: 
Bookstore
Application Deadline: 
Tuesday, May 30, 2023 - 11:59pm

Job ID:                       COPE-23-08

Job Title:                    Bookstore Clerk

Department:               Bookstore

Campus:                    Thunder Bay, ON

Status:                        Part-time, Permanent

Job Category:            COPE Level 3 INTERNAL

 

Date Posted:             May 23, 2023

Closing Date:            May 30, 2023

 

Why Lakehead University?

Thunder Bay is one of Canada’s top emerging cities. Here you will find a mix of modern city living and the best of nature – all on your doorstep. Thunder Bay provides small city affordability, big city opportunities and the bonus of a superior lifestyle. When it comes to location, nature and cost of living, Thunder Bay is one of the best places to live in Canada. For more on the vibrant city of Thunder Bay, visit thunderbay.ca.

At Lakehead University we challenge the conventional to provide a university experience that’s far from ordinary.  Your unique ideas will be respected and encouraged.  Join our thriving academic community where you can make a real difference through innovation and collaboration.

Lakehead is a comprehensive University with a reputation for innovative programs and cutting-edge research.  In 2022, for the third year in a row, Lakehead University was included in the top 100 of the Times Higher Education Impact Rankings. Lakehead is the highest ranked university in the world with under 10,000 students. Maclean’s has once again included Lakehead University among Canada’s top 10 primarily undergraduate universities in the magazine’s 2023 University Rankings.

 

About this Job

Reporting to the Bookstore Manager, the Bookstore Clerk’s primary role is that of a customer service representative. The following is a brief outline of the responsibilities.

Job Duties

  • Serve as the first point of contact for internal and external customers;
  • Perform daily cash transactions on the POS system ensuring all transactions are handled in an accurate and timely manner;
  • Respond to emails and telephone inquiries pertaining to course materials in a timely fashion;
  • Open and close the Bookstore in accordance with store policies and procedures;
  • Monitor the floor and gates for security issues and notify immediate supervisor of issues;
  • Price, stock, tag and shelve course materials, general merchandise and stationery supplies;
  • Print, process and ship all online web orders using Bookware 3000 and select shipping partners;
  • As directed, pull and pack all course material slated for return;
  • Assist with the maintenance of spreadsheets as well as with the research and ordering of course materials;
  • Assist marketing initiatives involving on-campus digital display screens and other forms of social media;
  • Perform other related duties as required.

 

Qualifications

  • Strong oral and written communication skills.
  • Must be mathematically competent
  • Able to effectively handle frequent interruptions while still meeting deadlines
  • Able to operate a personal computer. Knowledge of Microsoft Office and other standard
  • office software, especially Excel and Word, Internet Explorer, Safari, Photoshop, and e-

mail.

  • Familiarity with social media platforms including Facebook, Twitter, Instagram, Pinterest

and Snapchat.

  • Able to deal tactfully with the public.
  • Retail knowledge (at least 1 - 2 years) preferred.
  • Physical strength is required in order to lift and move heavy cartons of academic

textbooks. Occasional use of pallet jack to transport boxes.

 

What do We Offer?

This position offers a competitive remuneration package including salary, comprehensive benefits package, life insurance, pension plan, and tuition waiver.

 

Lakehead University has a commitment to supporting employees and providing opportunities for flexible and diverse work arrangements.  We are proud to share the Alternate Work Arrangement Guideline as a step to creating innovative schedules that work for our employees to promote a quality work-life balance.  Please inquire with the hiring manager if this position is eligible for an Alternate Work Arrangement.

 

How to Apply

Interested INTERNAL applicants may apply by clicking on this link to this Google Form and attaching your cover

letter and resume in word or PDF format.

 

If you are experiencing any issues with the Google Form, please email careers@lakeheadu.ca for assistance.

 

We appreciate your interest; however, only those selected for an interview will be notified.  Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  This is in accordance with Canadian immigration requirements.

Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343.8334 or human.resources@lakeheadu.ca to make appropriate arrangements