Appointment Cancellation Policy

 Thunder Bay

In order to allow for more prompt access to care, please cancel your appointment by 4:00 p.m. the business day prior.

Fees for missed appointments are as follows:

  • $30 for a single medical appointment

  • $60 for a double medical appointment

Thank you for your consideration in allowing enough notice for us to offer the appointment to someone else.

t: 807-343-8361.


 Orillia

If you need to cancel or cannot attend an appointment, you must e-mail or call to inform us you are cancelling by 4:00 pm the business day before your appointment.  Failure to do so will result in your appointment being recorded as a Missed Appointment.  If you are more than 10 minutes late, your appointment may be rescheduled.

t: 705-330-4008 ext. 2116/2115