Order a Transcript

You may require your official Lakehead University transcript for many reasons such as employment or accreditation purposes, for funding agencies, or even for application purposes to programs at other post-secondary institutions.

A transcript is only considered 'official' when it comes directly from Lakehead University - Registrarial Services.

To order your transcript,  

  1. Visit myInfo - Under Grades & Transcript select 'Order My Official Transcript' and follow the steps online. Note: Middle names (if on student record) may automatically populate as an initial in some cases. Should you need your full middle name to be listed on your transcript, please connect with Student Central before you place your order.
  2. You will be asked to enter the recipient's name (or organization name) and the complete mailing address. Please make sure you have this on hand before ordering. Additionally, you will be required to fill in the number of copies you are requesting.
    Please note: Requests are completed based on who the transcript will be going to. Multiple copies may be sent however, a new request is needed for each change of recipient/address.
  3. Select your payment type - Visa, MasterCard or American Express accepted. 
  4. Select your preferred mailing/delivery option - see below for options
  5. Once you have ordered, paid, and completed your submission, you can then view your transcript processing status via myInfo under 'Transcript Request Status'.

Transcript orders are subject to the required processing time of 8-10 business days. This timeframe is usually met throughout the year, however, transcript orders may be delayed during the peak periods of May/June, September/October, and January. Please plan accordingly if you need to meet certain deadlines. Registrarial Services cannot be responsible for transcripts lost or delayed in the mail.

Canada Post Strike Impact on Transcript Orders: 

  • In-person pick-up (Service as usual)
  • Regular Mail - Canada (Service Impact: add delivery email address for an electronic delivery - only available for "regular mail" delivery orders as an exception during strike period)
  • Expedited - Canada (Service as usual - via different courier provider)
  • Expedited - USA / International (Service as usual - via courier)

Transcript Cost: $15/copy 
An additional fee will be charged for regular mailing and expedited delivery (see below).

Mailing/Pick Up Options

As part of the transcript order, you may opt to pick up your transcript or have it mailed to you. Here's some details on the pick up and mailing options:

Pick Up: You may opt to pick up your transcript directly from Lakehead University. You will be required to present valid photo ID such as a Lakehead University student card, or government issued identification. If you authorize a third party to pick up your transcript or parchment, they must have your written permission and provide their own photo identification.  

Pick Up Locations:

    • Thunder Bay Campus: Parchments may be picked up at Student Central, University Centre 1002
    • Orillia Campus: Parchments may be picked up at Simcoe Hall Welcome Desk or Student Central (OA 1028 & 1029) Note: only those parchments which have been pre-ordered to Orillia may be picked up at the Orillia campus.

Mail: The options for mailing of your transcript includes:

  • Regular Mail: Transcripts will be sent through Canada Post. There is a $5.00 processing fee.
  • Expedited - Canada: Transcripts mailed within Canada. There is an additional fee of $20.00 per copy. Delivery confirmation is available with the ability to track the item through the Canada Post website. For orders placed online, tracking numbers are available through myInfo-Student-Check My Official Transcript Order Status AFTER the request has been fulfilled. For transcript orders placed manually, the tracking number can be provided upon request.
  • Expedited - USA: Transcripts mailed to the United States of America. Delivery fee is and additional $25.00 per copy with a $10.00 processing fee. Delivery times vary depending upon destination.
  • Expedited - International: Transcripts mailed Internationally. Delivery fee is an additional $55.00 per copy with a $10.00 processing fee. Delivery times vary depending upon destination.

All Expedited requests must be accompanied with a destination mailing address and destination contact phone number.
P.O. Box addresses are NOT acceptable.  

Tips:

  • It is recommended that any transcripts ordered for admission purposes, or to be sent to an accrediting body, should be sent directly to the third party from Registrarial Services. 
  • Universities in Ontario and the Ontario College of Teachers have electronic transcript ordering. This can be completed through OUAC with your university or college application, and through the Ontario College of Teachers for those wishing to submit a transcript with their Ontario College of Teachers application.

NOTE: Document will be released with what is currently on your unofficial transcript. If you need grades for courses you're currently enrolled in, please wait until all grades have been posted to order.

Are you an Alumnus or Former Student Who Does Not Know Your myInfo Login?

If you remember your username, you can recover your account by clicking the "Recover my Account" link on the myInfo login page.  

If you are unable to remember your username and...

  • ...you are a current student, please contact Student Central (807-343-8500 ext. 1)
  • ...you are an alumnus, please contact Helpdesk (807-346-7777)
  • ...you are currently or previously employed/paid by Lakehead University, please contact Human Resources (807-343-8334)

    General Ordering Information

    Transcripts are official documents and may not be ordered by a third party. To order your transcript, your Lakehead University student account cannot have an outstanding balance. Please arrange to pay off any outstanding fees prior to requesting your transcript. 

    Note: You will not receive your transcript if:

    • Your Lakehead University student account has an outstanding balance.
    • Your transcript request is incomplete or without payment. Requests without payment will not be processed until all information and/or payment is received.