Connect with Student Affairs Departments
Student Central
For support with course registration, academic advising, grades and exams, as well as financial support including scholarships, awards, emergency loans, and budgeting.
Visit lakeheadu.ca/studentcentral for more information.
Check out myPortal for various self-service tools including Accepting Your Offer, Paying your Confirmation Deposit, Registering for Courses, Confirmation of Enrolment and more!
Apply for awards: myAwards
Student Accessibility Services
For assistance and advice regarding academic accommodations, or assistive software.
Thunder Bay
Hours of Operation: 8:30 AM - 4:30 PM
Location: SC 0003
Email: sas@lakeheadu.ca
Phone: 807-343-8047
Orillia
Hours of Operation: 8:30 AM - 4:30 PM
Location: OA 1030
Email: oraccess@lakeheadu.ca
Phone: (705) 330-4010 ext. 2103
Student Success Centre
Thunder Bay
Hours of Operation: 8:30 AM - 4:30PM
Location: SC 0008
Email: ssc@lakeheadu.ca
Phone: 807-343-8018
Orillia
Hours of Operation: 8:30 AM - 4:30 PM
Location: OA 1021
Email: orillia.ssc@lakeheadu.ca
Phone: (705) 330-4010 ext. 2118
Academic Support Zone
For assistance with writing support, tutoring, and study skills development.
Book an appointment via Zoom: mySuccess
Ask questions: askLakehead
Thunder Bay
Hours of Operation: 8:30 AM - 4:30 PM
Location: LI 2004
Email: academiczone.ssc@lakeheadu.ca
Phone: 807-343-8010 ext. 8859
Orillia
Hours of Operation: 8:30 AM - 4:30 PM
Location: OR 1013
Email: academiczone.ssc@lakeheadu.ca
Phone: (705) 330-4010 ext. 2118
Careers & Co-op Services (Career Zone)
Thunder Bay
Hours of Operation: 8:30 AM - 4:30 PM
Location: UC 0020-B
Email: careers.coop@lakeheadu.ca
Phone: 807-343-8010 ext. 8264
LinkedIn: linkedin.com/lakeheadcareers-coop
Orillia
Hours of Operation: 8:30 AM - 4:30 PM
Location: OR 1013
Email: careers.coop@lakeheadu.ca
Phone: 705-330-4010 ext. 8264
LinkedIn: linkedin.com/lakeheadcareers-coop
Student Health and Wellness
For mental health support, medical services, and well-being programming.
Thunder Bay
Hours of Operation: 8:30 AM - 4:30 PM (open to public 8:45 AM - 4:15 PM)
Location: Prettie Residence
Email: health@lakeheadu.ca
Phone: 807-343-8361
Orillia
Hours of Operation: 8:30 AM - 4:30 PM (open to public 8:45 AM - 4:15 PM)
Location: OR 1012
Email: health@lakeheadu.ca
Phone: (705) 330-4010 ext. 2116
If you are part of LUSU's extended healthcare plan, access realcampus.ca and the Maple app for instant access to a counsellor via chat, phone, text or video chat as well as a suite of online wellness resources.
Immediate resources:
- Good 2 Talk
24/7 post-secondary helpline: Dial 1-866-925-5454 to talk or Text GOOD2TALKON to 686868 - bigwhitewall
24/7 online support community moderated by clinicians - bouncebackontario.ca
online videos and resources about mild/moderate anxiety and depression
Registrarial Services
Hours of Operation: 8:30 AM - 4:30 PM
Location: UC1002
Phone: 807-343-8010 ext. 8867
Student Conduct & Case Management
Hours of Operation: 8:30 AM - 4:30 PM
Location: ATAC 5031D
Email: studentconduct@lakeheadu.ca
Phone: 807-343-8010 ext. 8163