Thunder Bay Orientation

Welcome to Lakehead

Welcome! This is your online orientation, which is designed to familiarize you with important details about your new journey at Lakehead University. Here, you can find anything from course registration, to financial aid, to what you can expect in residence.

International Students: Please visit our international student information pages

First Steps

Steps 1-4 are the things you should become familiar with as soon as you have accepted your offer. Click through them to learn important information about being a student at Lakehead University.

1. Know your Tools

Student getting help from a staff memberOrganizing your courses, finances, and correspondences can be overwhelming as a student. Don't worry if it takes some time to get used to. To be successful, become familiar with Lakehead University's online tools before you arrive:


myInfo is your Lakehead University student information portal. MyInfo is the place where you can perform a variety of functions related to your enrolment both as an applicant and as a student. Through MyInfo you can apply for bursaries, apply for residence, register for classes, view your class schedule, check your tuition fees and account balance, track your degree & program progress and so much more.


myEmail is your Lakehead University email account. The username and password to access MyEmail is the same as your MyInfo account. All communication from Lakehead University will be provided to you through your Lakehead email account. You must check this often and use it to correspond with Lakehead University personnel. Important information regarding registration, orientation, scholarships and bursaries, residence, upcoming events and more will be delivered to you using your Lakehead email account.


MySuccess is your student success portal and is operated by the Student Success Centre (SSC). The username and password to access MySuccess are the same as your MyInfo and MyEmail accounts. You can use this portal to book one-on-one appointments related to academic support and skills, writing support, career services, and co-operative education. In MySuccess you will find information regarding the tutoring schedule and can access the Lakehead University Job Bank and volunteer opportunities, see upcoming SSC events, sign up for leadership programs and workshops, and update your Lakehead Co-Curricular Record.


myCourseLink is Lakehead's online learning management system for your online courses and the online, web-based components for your on-campus courses. The username and password to access MyCourseLink are the same as your MyInfo and MyEmail accounts. Through MyCourselink you can access online course materials (e.g., syllabus, course readings, audio, and video material, etc.), take online tests and quizzes, participate in discussion forums and other communication tools, submit and retrieve assignments, view grades, and much more!

2. Registering for Courses

Registering for your university courses for the first time can feel like a daunting task - but don't worry! Follow these steps for success, and consider joining Fast Pass, which is a pre-orientation program designed to help you register for your courses.

Review the university academic calendar

Students asking questionsThe Academic Calendar contains information such as University, Faculty and Department regulations, program requirements and course descriptions, as well as the deadline to register in or leave a course You need to be aware of, and become familiar with all regulations that govern your academic program at Lakehead University. Knowing this information will be very useful in helping you succeed and continue with your program. Review your program requirements. To view your program requirements, go to the Programs & Faculties section of the University Academic Calendar. Select your Faculty followed by either Undergraduate Programs or Graduate Programs, depending upon what you have been admitted to. Next, find your specific program within that department in order to get a detailed description of all courses you will need to take to complete your program.

Review your program requirements

To view your program requirements, go to the Programs & Faculties section of the University Academic Calendar. Select your Faculty followed by either Undergraduate Programs or Graduate Programs, depending upon what you have been admitted to. Next, find your specific program within that department in order to get a detailed description of all courses you will need to take to complete your program.

Learning the language

You may come across some unfamiliar terms while registering for courses. Before doing so, make sure to familiarize yourself with course codes and lingo.

Pre-plan and build your timetable

It is always a good idea to start planning your timetable before registration opens. In doing so, you will be able to ensure your schedule is best-suited to your needs without having to rush. It will also allow you more time to review alternate choices for electives. Download the Lakehead University Registration Guide for additional help.

Sign up for Fast Pass

As mentioned above, attending Fast Pass is a great way to get help with setting up your timetable, understanding your program requirements and registering for classes.

Sign up for Fast Pass


3. Planning your Finances

click here to make your budget buttonKnowing how to manage your finances at university is important. In addition to knowing how to create and keep within a budget, Lakehead also offers a wealth of financial aid opportunities through scholarships, bursaries and awards. Visit the scholarships page for information about entrance scholarships and bursaries.

Ontario residents can also apply for OSAP (Ontario Student Assistance Program), which offers both grants (money you keep), and loans (money you repay). Visit Lakehead University's Student Central for additional information about financing your education.

Please note: International Students are NOT eligible for OSAP.

4. Intro to D2L, Your Online Learning Environment

Remember when you learned about MyCourseLink, under the "know you lakehead tools" section? Well, D2L stands for "desire 2 learn" and it is the program used for MyCourseLink. Every student needs to learn how MyCourseLink works because even for on-campus classes, professors post important information there.

You can log in in to myCourseLink a few ways(requires the use of your LakeheadUniversity account username and password):

  • Log in to myInfo. Select the "mycourselink" link under the Search menu (9 squares) at the top of the screen OR
  • Log in directly through the mycourselink login page

Tour Now!

Take a tour button



  1. Login, select the “Online Orientation” course, and click on the short student-led tutorial.
  2. Glance over great tips for incoming students and meet other new students in the "discussion" (share a response to have your name entered in a drawing for a prize!)
  3. Feel prepared: learn how to navigate online course content now so that you are comfortable with the technology and can focus on the learning materials when your courses begin!


Once you have registered for courses and before the semester starts, become familiar with steps 5-9. These are helpful pieces of information that can help make your transition as smooth as possible.

5. Understanding University Expectations

University is a very different experience than high school or college. Let's talk about it!

Especially if you are coming to university straight from secondary school, these differences might seem big. One of the first differences you may notice is that you aren't sitting in class or participating in labs for as long each day. In fact, in some programs, you may only be attending a few hours of class each Students posing in silly costumesweek. That's because you'll need lots of time to work on major assignments and prepare for tests. Time management is key, and there are supports on campus to help you learn how to manage your time and organize your work-load. Take some time in your first semester to try out different techniques and see what works for you. If you're still having trouble, book an appointment with the Student Success Centre and talk to an advisor. If you are an international student, you can also make a visit to the International Student Services office, located in the Chancellor Paterson Library.

Another major difference from high school to university is your level of independence. In high school, you may have had some really nice teachers who would remind you of deadlines and tests. In university, not all professors will do that. The expectation is that you are in charge of your own education, which includes showing up to class on time, asking questions, studying for tests, and handing in assignments by their due-dates.


University students are required to act ethically and with integrity in academic matters, as well as demonstrate behaviours that support the university's academic values. Students are responsible for being aware of and demonstrating behaviour that is honest and ethical in their academic work. Before classes begin, make sure to become familiar with Lakehead University's Student Code of Conduct. Here is a link to a summary of the Student Code of Conduct. View the entire Code of Conduct at

As a university student, you are also expected to maintain a level of professionalism. Treating your classmates and professors with respect is an absolute must. This includes showing up to class on time, taking ownership for your actions and words, and communicating appropriately with your professors. When emailing a professor with a question, be sure to include the course-code for your class in the subject line of the email. (E.g. "GEOG 1111-YA, Student Question")

6. Campus Supports

Lakehead offers many supports to students on campus and online. Below is a detailed list of some of the many supports available to every Lakehead student.

Student Success Centre

The Student Success Centre has many programs and support services in place to help you achieve your academic and personal  goals while studying at Lakehead University. We provide academic support through tutoring services, career exploration, co-operative opportunities and leadership development.

Student Central

Whether you are a new student arriving to campus for the first time, getting ready to graduate or anything in between, Student Central provides you with a more convenient way to conduct your business and access support in one, central location. Here you will be able to access everything you need - from enrolling at Lakehead through to course registration, financial support, academic advising and so much more.

Student Accessibility Services

2 students working together at a computerStudent Accessibility Services provides academic support for all Lakehead students with academic accommodations for disabilities as well as medical conditions. To aid students in the transition process, we have prepared a Transition Planner. The Planner includes some common differences between high school and University, an outline of the information we require, and most importantly, contact information to connect with SAS. Through SAS, you will encounter eager and supportive staff who will work with you to make your time at Lakehead University a truly positive and valuable experience.


Lakehead University Student Union (LUSU)

The Lakehead University Student Union (LUSU) represents all students studying at Lakehead University uniting undergraduate and graduate, full- and part-time, and domestic and international students across Lakehead’s campuses. LUSU’s mandate is to ensure that all students can pursue academic excellence as well as personal and social growth at Lakehead, free from barriers related to income, race, ethnicity, gender, sexual orientation, family status, or ability. Through LUSU, students access a wide variety of services, supports, job and volunteer opportunities, and social life like clubs and events. LUSU advocates for students in dealings with professors, the University and governments at the local, provincial and national levels.

The Lakehead University Student Union (LUSU) Health & Dental Plan offers affordable coverage to all Lakehead students. Benefits include extended health, prescription drugs, dental, vision, travel and accident coverage. Full-time, undergraduate students enrolled in 3.75 credits or more are automatically enrolled. Part-time and graduate students can opt-in to the plan from September 1 to September 30. Students with alternative, comparable coverage you may be eligible to opt-out and receive a refund. The opt-out period is from September 1 to September 30. For more information about the Health & Dental Plan, visit or email

Gender Equity Centre

The GEC is a feminist action centre that provides peer support, education and advocacy and promotes progressive changes to attitudes and policies on campus. It deals with diverse issues including gender equality, sex-positive education, and sexual violence.

Food Bank

The Food Bank provides free, healthy grocery options to students in financial need. The Food Bank also educates about a variety of food-related issues like food insecurity and sustainable food production practices, and skills like gardening and cooking.

Pride Central

Pride Central provides a safe space for lesbian, gay, bisexual, transgender, two-spirited, queer, intersex, and allies (LGBTTQIA) students. It is open to all Lakehead University students (and community) with a focus on ending discrimination on the basis of sexual orientation and gender identity.

Indigenous Initiatives

At Lakehead, we are proud to offer a culturally supportive environment to all Indigenous students who self-identify as First Nation, Inuit, and Métis. Our aim is to help Indigenous students to achieve success in their academic goals through a variety of support services. As well, we offer a continual welcome to all students, staff, and faculty who wish to learn more about Indigenous culture, traditions, and teachings. Visit the Indigenous Student Services Centre.


Lakehead University Security Service provides a professional, uniformed, security service that is licensed under the Ontario Private Security and Investigative Services Act, 2005. (SO 2005, c 34).  Each member of our team is a licensed security guard in the Province of Ontario and is identified by a regimental number worn on the outside of their uniform. Members of our courteous and professional team are on duty 24-hours a day, seven days a week, Students playing outsideevery day of the year.

Lakehead University International

Lakehead University International is committed to helping with your transition to your new life in Canada! International Student Services is dedicated to supporting your exceptional academic and social experience by providing engaging events and activities, advocacy, and focused support that will help you get involved in the community and plan for your future career goals and success. Our International Center provides a culturally supportive environment with International Student Advisors prepared to provide you personalized one-on-one guidance in all the matters specific to you as an international student. LUI, We're here for you!

Student Health and Wellness

Keeping a healthy body and mind is important while you are at university. At Student Health and Wellness we provide medical, counselling, and health promotion services.  Check out our website for more information.


This is an impartial, independent and confidential support service provided to ensure you receive fair and equitable treatment throughout your time at Lakehead. The Ombudsperson deals with a variety of issues and complaints, and provides information for both academic and non-academic concerns.

Student giving the mascot a high fiveAcademic and Non-Academic Codes of Conduct 

All students are required to abide by the Academic and Non-Academic Codes of Conduct. Make sure you are familiar with the expectations of university academics before you begin your classes. Ask your instructors for clarification and help with understanding concepts like academic integrity and plagiarism. If you are accused of breaching of the Academic Code of ConductLUSU, the Ombudsperson, the Office of Human Rights & EquityLakehead University International and the Manager of Student Conduct & Case Management are all here to support you.

If you or someone you know, has been negatively affected by behaviour that violates the Non-Academic Code, as a member of the Lakehead community you have the right to file a complaint. Contact the Manager of Student Conduct & Case Management for support.

7. Health and Wellness Resources

It is crucial to take good care of your emotional and physical health while attending university. Thankfully, there are a number of incredible resources Two students smilingavailable to students at Lakehead, to help them be healthy and happy! A few are listed below.

  • LUSU Health & Dental Plan, so you can access important medical services without a financial burden.
  • International Student Health Insurance, so you can access information about UHIP and GuardMe, your health insurance for international, exchange and English Language Program students.
  • Student Health & Wellness, so you have support to maintain your wellbeing.  A variety of services, activities, and programming is available to you Taking care of your mental well-being is just as important as eating healthy and getting exercise.
  • Lakehead Athletics- offers many varsity teams, clubs, and intramural sports that you can join. Be sure to make good use of Lakehead's fantastic athletic facilities.
  • The Transition Plan for Students with Disabilities is a valuable resource for students with disabilities or medical conditions, who are departing from their familiar supports at home.
  • The Office of Human Rights and Equity ensures that Lakehead University is an inclusive and accommodating space that champions diversity. Furthermore, it works to prevent and respond to discrimination, harassment and sexual violence.
8. Residence Life!

Lakehead University residence strives to provide students with a clean and safe home, where academic success and personal growth are promoted. It is our goal to provide a community and environment that is rich and diverse. Lakehead University Residence provides a wide range of opportunities that are social, educational and recreational. Each weekend we provide students social opportunities such as multiple season festivals, game nights, talent shows, cultural Three students in a residence roomexcursions (including symphony, theatre, museums, art gallery, etc), ski trips and much, much more. We also provide recreational facilities, which include gymnasium, outdoor basketball courts (lighted), paved outdoor ice rink (lighted) and tennis courts.

Before packing for your adventure to University, take a good look around the house to think of what things you'll need during your stay in Residence. Your Residence room will be your home away from home so you will want to surround yourself with things that make you feel comfy and cozy. Here are some suggestions: A Printable Check List Can be Found Here

  • Bed Linens (the bed in your room is twin size - 36" x 78" x 6"/91cm x 198cm x 15cm)
  • Blanket (your favourite one for warmth and comfort)
  • Pillows (nothing substitutes your favourite from home)
  • Bathrobe (covers more than a towel)
  • Bathroom Caddy (for those treks to the shower)
  • Flip Flops and/or Slippers (keep your feet lint-free while walking to/from the shower)
  • Hair Dryer (weren't you ever told not to go outside with wet hair?)
  • Towels (waiting to air dry can make you late for class)
  • Laundry Bag/Basket (to avoid the pile-in-the-corner method)
  • Laundry Money (all of our machines are card operated - add money to your card at machines located at the Bartley main entrance and Deer Lake Ridge laundry room or online)
  • Laundry Soap/Fabric Softener (clean is good)
  • Boots (warm, winter and waterproof is best)
  • Formal Attire (there will be two Formal Dinner Events - one each in Fall Term and Winter Term)
  • Hangers (helps cut down on ironing)
  • Sewing Kit (a loose button is nobody's friend)
  • Warm Winter Clothes (mitts, toques and long johns - it does get cold some days)
  • Computer (all of our rooms have Wi-Fi)
  • Headphones (your housemates may not like your type of music)
  • Mug/Glass/Plate/Eating Utensils (for between meal snacks)
  • Surge Protector/Power Bar (our rooms have limited outlets)
  • Universal Electrical Adapter (if travelling from abroad)
  • Television or Gaming System (your room has cable access - ask for a cable box from the Residence Front Desk)
  • Binders (helps to keep your class notes organized)
  • Calculator (who uses the pen and paper method anymore?)
  • Paper (good for taking notes in class)
  • Pens/Pencils (you can't bring your computer everywhere)
  • Scissors (somebody is always needing scissors)
  • Stapler (professors don't like paper clips)
  • Camera (to take pictures of all those priceless moments)
  • Games (there's always someone wanting to play Monopoly)
  • Health Card and Health Insurance Information
  • Pictures (while it's good to meet new friends, it's also good not to forget old ones)
  • Sports Equipment (skates, skis, frisbee discs, ball glove, racquets, bike, etc.)
  • University Documents (keep all receipts and forms handy)

And just to be sure, here is a list of what not to bring to university:

  • Air Conditioners (Residence Halls and Apartment Students) - These are rarely needed in Thunder Bay. Apartments are already air conditioned.
  • Candles -Candles are not allowed in residence. This is for your protection. Fires can and do happen, even while taking the most care.
  • Ceiling Fans/ Dish Washers - Residence does not allow such modification to any residence facility.
  • Furniture - As all rooms are fully furnished, additional furniture is not permitted.
  • Heaters - For safety reasons, space heaters are not allowed in any residence.
  • Halogen Lamps - Due to the intense heat emitted, it is not worth the risk.
  • Hot Tubs - For the well being of all Residence students, hot tubs are not permitted to be used on Residence property.
  • Illegal Drugs - Lakehead University Residence has a zero-tolerance on possession and use of illegal drugs in Residence.
  • Microwave Ovens - Students in the Residence Halls have access to a microwave in their House common room. All townhouses and apartments already have microwave ovens.
  • Nails/Tacks/Duct Tape - If it can't be hung up with white sticky tack then leave it at home.
  • All Pets Except Fish - We do realize that it can be lonely, but you should be prepared to leave Rover at home, unless Rover is a fish. Snakes, amphibians and reptiles are not permitted. All fish must fit into an appropriate container that is thirty (30) litres in volume or less. Special consideration will be made for students requiring service or assistance animals.
  • Satellite Dishes - Cable access is already provided for you.
  • Small Appliances - Small cooking appliances are only permitted in Apartment and Townhouse kitchens.
  • Washing/Drying Machines - These are already provided for each residence house.
  • Weapons - Firearms and any other weapon(s) or item(s) that are created/intended to cause harm, or could be seen as intimidating, are strictly prohibited.
9. Social Media to Follow

Check out these social media channels to stay up to date on campus happenings!

Welcome Week

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Curbside Pick-up

September 2, 2020 - 10:00am

THUNDER BAY: Agora Circle , ORILLIA: Orillila Academic Building


President's Reception

September 2, 2020 - 2:00pm

Under the President's Balcony


President's Reception

September 2, 2020 - 4:00pm

Under the President's Balcony


Curbside Pick-up

September 3, 2020 - 10:00am

THUNDER BAY: Agora Circle , ORILLIA: Orillila Academic Building


Graduate Studies Orientation

September 3, 2020 - 10:00am



President's Reception

September 3, 2020 - 2:00pm

Under the President's Balcony


President's Reception

September 3, 2020 - 4:00pm

Under the President's Balcony

Faculty of Engineering Orientation

September 4, 2020 - 8:30am



Curbside Pick-up

September 5, 2020 - 10:00am

THUNDER BAY: Agora Circle , ORILLIA: Orillila Academic Building


President's Welcome

September 8, 2020 - 7:00pm



Curbside Pick-up

September 9, 2020 - 10:00am

THUNDER BAY: Agora Circle , ORILLIA: Orillila Academic Building


Stand Up, Speak Out!

September 10, 2020 - 10:00am




Steps 10-13 are designed to set you up for success during your first couple of weeks at Lakehead. Make sure you take a look at these upon your arrival!

10. Setting Goals

You may not know what to expect in your first year at university, and that is okay. What is important though, is that you identify some of your hopes so that Student in front of a sign that reads "Greetings from Lakehead"you can get the most out of your experience. One excellent way of ensuring academic and personal success is by setting SMART goals. Try using the following format to set a few goals for yourself at the beginning of the new semester. This can be a great way to track your progress and keep your eye on the prize!

The Student Success Centre has lots of resources to help you excel in your academics. Access them by visiting our resource library.

  • Specific: The goal is direct, detailed, and meaningful. 
  • Measureable: You will be able to track your progress or success.
  • Attainable: The goal is realistic, and you have the ability to attain it. 
  • Relevant: The goal aligns with your overall objectives and personal values.
  • Time-bound: The goal has a deadline.
11. Your First Week

Your first week on campus will be fun and busy! You'll meet other students and staff, and participate in great orientation activities (specific details about your orientation will be provided to you before you arrive). You will also get to buy school supplies, and orient yourself to the layout of campus.

Students cheering at a sports gameLakehead University's Bookstore has all the supplies you need to succeed in your first semester, like textbooks, paper, pens, lab materials, art supplies, and cozy hoodies to make you feel at home. Come to the bookstore with a list of your required textbooks (or look them up on a bookstore computer), and staff members will be pleased to help you find them.

We are so lucky at Lakehead University to have such small campuses. You'll know your way around in no time! Your orientation activities will help familiarize you with the layout of campus, but it is still a good idea to give yourself lots of time to find your classes during the first couple of weeks. Take a virtual tour before your arrival to get a head start.

12. Explore the City

Lakehead Thunder Bay

Once you’re settled in, be sure to get out and explore some of the many unique spots in Thunder Bay. Watch the video below to see some of our favourite locations accessible by bus, right from campus! All full-time Lakehead students receive the U-Pass, which grants unlimited access to city transit services - take the bus anywhere, anytime!


Where to get what you need

Grocery Stores: Real Canadian Superstore, Renco, Metro, Safeway, 

Specialty Food Stores: The Golden Flower, Sanskriti Indian Bazaar, Bulk Zone

Cell Phone & Internet Services: Tbaytel, Virgin, Bell, Koodo

13. See You on Campus!

Congratulations! This marks the end of your online orientation. Thank you for taking the time to become familiar with some of Lakehead's important policies and student supports. We hope this has helped you feel prepared and excited - we can't wait to see you!

Finally, don't forget to register for Welcome Week by clicking any of the "Sign Up Now!" buttons on this page!

First Six Weeks

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Study Club Launch

September 8, 2020 - 10:00am



Time Management Webinar

September 8, 2020 - 11:30am



Virtual Welcome Concert!

September 8, 2020 - 7:30pm



President's Welcome (Replay)

September 9, 2020 - 9:00am



Virtual Welcome Concert! (Replay)

September 9, 2020 - 9:30am



Reading & Note Taking Webinar

September 9, 2020 - 11:30am



Thunderwolves Power Smoothie

September 11, 2020 - 10:00am



Thunderwolve Power Smoothie (Replay)

September 11, 2020 - 7:00pm



Anishinabewin (concept of knowledge,...

September 16, 2020 - 10:00am



Academic Integrity Matters Quiz Night

September 16, 2020 - 8:00pm



Zombie Apocalypse Research

September 17, 2020 - 9:00am



Zombie Apocalypse Research

September 24, 2020 - 9:00am