Social Media Strategy Worksheet

The purpose of this worksheet is to help you and your team be better social media managers. We recommend saving the information you enter here in a separate word document for you to reference later and update as necessary. After completing the strategy worksheet, your channel(s) will be included in the public facing social media directory.

 

Contact Information

Identify the account administrator(s) who will be responsible for populating, maintaining and monitoring your social channel(s). Ensure they have the time and enthusiasm to devote to this project. The main account administrator must be a faculty or staff member.

Admin 1

Admin 2

Primary Goals

Are you trying to communicate a campaign? Generally promote your department? Communicate with alumni? Be specific, and update your goals frequently.

Target Audience:

Identifying your audience will help you tailor your content and also choose the right tool.

LeastSometimesOftenMost
Prospective Students *
Current Students *
Alumni *
Faculty and Staff *
Parents of Prospective Students *
Parents of Current Students *
Indicate which audience you speak to the most.

Content

Identify the content you have to share. Is it primarily news updates, research developments, or networking information? Photographs? Video?

This is an essential component of your strategy, without a content calendar and a plan, maintaining your social media presence can feel overwhelming. If you have goals for posting a certain number of times to each channel, seeking out and planning content will help you understand if your goals are realistic or if you need to scale back or seek additional help from your department.

We recommend creating a shared Google Sheets document with anyone who will be posting content to your social media site.

Feel free to share this content calendar with other people running social media in different departments and divisions, they can plan to share your content after you post it to support you and vice versa.

Measuring Success

Determine how you will measure the success (and failures!) of your social media channel and campaigns. It’s okay to make mistakes; if you pay attention to your audience you’ll learn from them and strengthen your presence.

Will you measure success by tracking increased traffic to your website? Better communication with prospective students? A new network of colleagues?

Name and Design

Identify a simple and descriptive name for your profile that clearly identifies your affiliation with Lakehead University. Use proper logo treatment, and images that showcase your department/division.

Evaluation

Set a timeline for evaluating your channel's success, using the goals and measures identified above. At that time, be prepared to realign your channel's content with your findings.