After-Hours and Emergency Health Care
Emergency, Crisis or Traumatic Events
Includes immediate need for medical or counselling services due to illness or injury; a life-threatening or limb-threatening situation; feeling overwhelmed or hopeless or actively thinking about suicide; experiencing thoughts of self-harm, in danger of being harmed or harming others; witnessing a threat or harm or injury to others. Getting timely help or support is important.
On-Campus
- Call 8911 (on any Nortel phone) / (807) 343-8911 - Lakehead University Security Services
- For Students in Residence - if time permits, you or someone with you can also contact your Residence Assistant (RA)
Off-Campus
- Call 911 (Police, Fire, or Ambulance)
- Thunder Bay Crisis Response Service (807) 346-8282
- Call if you, or someone you know, has experienced a mental health emergency. The service provides mental health support 24 hrs a day and can help you to access further services, as needed
- Call if you, or someone you know, has experienced a mental health emergency. The service provides mental health support 24 hrs a day and can help you to access further services, as needed
- Thunder Bay Regional Health Sciences Centre
- Available 24 hours a day/7 days a week/365 days a year
- Located at 980 Oliver Rd (across from the Lakehead University Fieldhouse/'Hangar' entrance)
- Sexual Assault/Domestic Violence Treatment Centre
- Specialized nursing staff to support assaulted women through their Emergency Room visit. They will arrange follow-up care at the Thunder Bay Regional Health Sciences Centre
- Specialized nursing staff to support assaulted women through their Emergency Room visit. They will arrange follow-up care at the Thunder Bay Regional Health Sciences Centre
- Beendigen Crisis Line: (807) 346-HELP (4357)
- Counselling and assistance for First Nations people
- Counselling and assistance for First Nations people
- Ontario Poison Centre: 1-800-268-9017 (24 HOURS)
- Assaulted Women's Helpline 1-866-863-0511 (toll free)
- Men's Services for Male Survivors - 1-866-887-0015 (toll free)
- Sexual Abuse Centre Thunder Bay (formerly Thunder Bay Sexual Assault/Sexual Abuse Counselling and Crisis Centre) - (807) 345-0894
- Counselling and client advocacy
- Weekdays from 9:00 am to 4:30 pm
Non-Emergent Care Needs
If concerns arise outside of clinic hours or an appointment is not available, please consider the following options below that are in the community. For students in Residence - you can also call your Residence Assistant (RA) for direction.
- Telehealth Ontario
- Telehealth Ontario is a free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse. This service is accessible 24 hours a day
- Telehealth Ontario is a free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse. This service is accessible 24 hours a day
- Walk-in Medical Services
- Walk-in Counselling Services
- Good2Talk - Ontario's Post-secondary Student Helpline
- 1-866-925-5454 (24/7/365)
- Free, professional and anonymous support for students in Ontario
- Mental Health Helpline 1-866-531-2600
- Can advise of services and supports in your community and across Ontario
- Can advise of services and supports in your community and across Ontario
- Drug and Alcohol Helpline
- Ontario Problem Gambling Helpline
Other Resources
Disclaimer: The content of the information herein is not intended as a substitute for professional medical or counselling advice, diagnosis, or treatment. Always seek the advice of a health care professional with any questions you may have regarding a medical or counselling condition.
While every effort has been made to ensure the accuracy of the information in this document, the Centre assumes no liability or responsibility for the completeness, accuracy or usefulness of any of the information.