Get Started with SAS

Accommodations are meant to remove barriers and level the playing field for students with temporary and/or permanent disabilities and/or medical conditions. This is done while meeting the essential requirements and maintaining the academic integrity of your course or program. We do not modify any part of the course, we provide academic accommodations.

Step 1: Collect Your Documentation 

  • Gather your documentation of a permanent or temporary disability and/or medical condition. You can email, fax or drop off your documentation, submit it to the Online Intake Form, or bring it with you to your appointment with Student Accessibility Services. For more information on documentation please visit our webpage on documentation.
  • If you have had academic accommodations in previous education please follow the instructions for providing documentation on the Transitioning to Lakehead webpage.
  • If you do not have any documentation, or are unsure if your documentation is sufficient you can skip to Step 2 and connect with SAS to discuss documentation.

Step 2: Connect With SAS

  • Complete the Clockwork Online Intake Form to begin setting up accommodations with Student Accessibility Services. This process requires a Lakehead University Student Number, username and password.

  • If you do not have a Lakehead University Student Number, username and password please complete the Online Intake Form (No Student Number).

  • Student Accessibility Services will contact you with next steps within 3 business days once either form has been submitted.

If you have any questions or concerns please contact SAS

via email at sas@lakeheadu.ca

via phone in Thunder Bay at (807) 343-8047 

via phone in Orillia at (705) 330-4010 ext. 2103

Step 3: Register for Term Accommodations

  • Prior to the term start date SAS will email you with instructions on how to activate your accommodations for the term. These instructions will also be available on the SAS website. You will need to complete this process each and every term for which you require accommodations. 

  • Once you complete the Self Registration process through Clockwork, your accommodations will be sent to your instructor for confirmation. You can view your accommodation letters through the Clockwork portal at any time.

Step 4: Participate in SAS Procedures

  • Students requesting or registered with academic accommodations through Student Accessibility Services (SAS) have a duty to participate in the accommodation process by following SAS timeline requests: including but not limited to regularly checking your @lakeheadu.ca student email, completing your Self Registration at the beginning of each term, booking tests, or requesting alternate dates/start times for tests according to the SAS timelines. 

  • SAS will email you periodically throughout the term with deadlines and updates, please pay attention to these emails as you are responsible to know our procedures and deadlines. 

  • If any changes are required please reach out to your SAS Accessibility Advisor as soon as possible.