Frequently Asked Questions

New Students

Can I Apply For Winter Term Housing?
Applications for Winter Term Housing are currently open.  
Login to myInfo:
Under the Student Tab - Click on "Residence Services" in the On-Campus Residence box.
Under the Applicant Tab - Click on "Apply for Residence" under Phase 2:  Admission. 
When Does Residence Registration for 2022-2023 begin?
Residence registration for 2022-2023 will begin mid-March.

Current Students

I will be arriving when the Residence Front Desk is closed.  Will I still be able to check-in?
Yes, a check-in information email will be sent to you before your arrival which includes instructions on how to check-in after hours.
What is my mailing address?
Your name
c/o Lakehead University Residence
955 Oliver Road
Thunder Bay, ON
P7B 5E1
When can I pick up my mail?
You will be sent an email from resmail@lakeheadu.ca once your mail is ready for you to pick up at the Residence Front Desk.  We receive a lot of parcels and letter mail throughout each day and it takes a bit of time to process it and send notifications to students.
Can I send parcels through the Front Desk?
You can only send parcels if you have a shipping label for them.
How can I return a Canada post parcel?
The company that you ordered the item from will provide you with a return label, or you will need to go online to the Canada Post website and pay for the shipping of the parcel.
How do I connect to the wifi?
Use your Lakehead username and password (same one that you use for myInfo and your Lakehead email).