Supports & Services
As a student-centred university, you matter to us and we are here to help you from your first days as a new student right through to graduation. With the reopening of our campuses, our services and supports will be made available to you in a variety of ways ensuring you have access to the information, advance and resources you need.
New to Lakehead?
We are so excited to welcome our newest Thunderwolves to the Lakehead University community! Orientation is your introduction and official welcome to Lakehead and our communities of Thunder Bay and Orillia. The following Online Orientation webpage will help ensure a successful academic, social and personal transition to your university experience. Explore questions and answers on various topics to learn more about what to expect.
Be sure to visit the events section on the Orientation webpage to learn more about all of the great events we have planned for Welcome Week (September 1 - 5) and beyond!
Download the Lakehead Success App
The Lakehead Success app is now available for download! Connect with Lakehead students to find out more information on upcoming Orientation and University announcements and events. Continue to stay connected throughout the year by enabling push notifications and finding an online community to share events, ask questions and more!
To download the app visit:
Thunder Bay - Google Play Store - Apple Store
Orillia - Google Play Store - Apple Store
Studying On-Campus
As our students return to campus, we know that you are looking for safe spaces to study and do your work. In addition to the following locations listed below, Lakehead offers a host of other spaces both outdoors and indoors to find a quiet space.
Thunder Bay Campus
For all locations listed, access is available 7 days/week between 6 a.m. and 10 p.m.
Building | Location/Room | Features | WiFi |
ATAC | 1st Floor Common Areas |
| Yes |
ATAC | Computer Lab (AT 3001) *availability varies depending on course use |
| Yes |
ATAC | Computer Lab (AT 4019) *availability varies depending on course use *computer lab also available in the Chancellor Paterson Library |
| Yes |
ATAC | 5th Floor Common Areas |
| Yes |
University Centre | Agora |
| Yes |
University Centre | Alumni Commons |
| Yes |
University Centre | Main Cafeteria |
| Yes |
University Centre | Career Zone Tunnel |
| Yes |
Centennial Building | 1st Floor Hall |
| Yes (limited) |
Regional Centre | 1st Floor Common Area |
| Yes |
CASES | Graduate Student Lounge |
| Yes |
Braun Building | Forestry Lounge Main Floor |
| Yes |
Orillia Campus
Building | Location/Room | Features | WiFi | Hours |
Simcoe Hall | Orsi Family Learning Commons |
| Yes | Daily 6 a.m. – 10 p.m. |
Simcoe Hall | Computer Lab 1st Floor |
| Yes | Daily 6 a.m. – 10 p.m. |
Simcoe Hall | Various locations: Kiosk, Seating Areas (Various Floors) |
| Yes | Daily 6 a.m. – 10 p.m. |
Cafeteria | Dining Hall |
| Yes | Mon-Fri 7:30 a.m. – 7 p.m. Sat-Sun and Holidays 10:30 a.m. – 6:30 p.m. |
Residence | First Floor Lounge |
| Yes |
|
Heritage Place | Learning Commons |
| Yes | Mon-Fri 8:30 a.m. – 4:30 p.m. |
Heritage Place | Various Locations |
| Yes | Mon-Fri 8:30 a.m. – 4:30 p.m. |
Bookable Quiet Test Spaces
Do you have an in-person class followed by an online test or exam? If so, book a test taking space!
These dedicated test spaces, located across our campuses, provide you with a quiet spot to complete your assessments. These spaces must be booked in advance and only for the purposes of writing a test, quiz or exam.
Learn more and book at: https://library.lakeheadu.ca/services/studyspaces
Accessing Student Services & Supports
Lakehead offers you a wealth of student services and supports to assist you with your academic, personal, cultural, and wellness needs.
All of our student service areas are developing plans and programming to support you this fall. Stay tuned for further details.
Connect with additional specialized supports available for International students, Indigenous students and Graduate students.
International Students
Lakehead International is here for all of our international students. Check out the Online Community of Care to stay up-to-date on information, resources and programming available. Be sure to check out the FAQ section with all your top questions answered!
Technology & Spaces On Campus
We offer a variety of spaces for you to access technology on campus, as well as other technology or equipment through loan programs.
Computers & Computer Labs
Thunder Bay Campus:
Chancellor Paterson Library Learning Commons (public use computers), ATAC Computer Lab AT 3001 and AT 4019, Centennial Building 1st Floor Hall (public use computers)
Orillia Campus:
Simcoe Hall Orsi Family Learning Commons (public use computers), Simcoe Hall Computer Lab, Heritage Place Learning Commons (public use computers)
Equipment/Technology Loan Programs
Looking for equipment or technology on a short-term basis? Take a look at the options available through our Loan Programs:
Virtual Lab
Lakehead University offers all students a virtual computer lab solution. This tool lakeheadu.ca/labs enables access to software previously only available in the computer labs.