Employee and Family Assistance Program
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To access EFAP services, just pick up the phone and dial (807) 623-7677 or toll-free (888) 423-5862 to speak with a counsellor or to arrange an appointment. The Behavioural Sciences Centre is a department of St. Joseph's Care Group, located at the Hogarth Riverview Manor site in Thunder Bay.
Your first visit to the EFAP will consist of a problem focused interview with a counsellor. Your counsellor will attempt to identify the underlying problem and recommend a mutually-agreeable plan of action. Up to 4 individual or joint counselling sessions are allowable yearly. If you should require longer term assistance, your counsellor will assist you in referral to a qualified professional or agency. If your counsellor feels that your problem is very serious, you may be asked to see your physician for referral to appropriate care.
What Is The EFAP?
Your Employee and Family Assistance Program (EFAP) will provide you and your significant others with confidential, professional assistance for issues that affect your well being.
Why Have an EFAP?
Most people encounter problems from time to time. This is both natural and predictable. Often, you deal with such problems on your own without additional help. Sometimes problems are not so easily resolved and they may begin to hinder your lifestyle and ability to perform properly on the job. Your EFAP is intended to help you maintain personal wellness and satisfactory work performance.
Is It Confidential?
Confidentiality surrounding use of the EFAP by any employee is essential to preserving confidence in the Program. In order to reinforce your confidence, EFAP services are provided by an off-site team. Confidentiality surrounding use of the EFAP by any employee is essential to preserving confidence in the Program. In order to reinforce your confidence, EFAP services are provided by an off-site team. (Behavioural Sciences Centre).
Access to the EFAP is voluntary, and if you decide to refer yourself to the Program, then only you will know. All records concerning you will be kept in the strictest of confidence. Within the limits of the law, no file nor its contents will be released to anyone including your employer, unless authorized by you with written informed consent.
What Services Are Available?
Your EFAP offers timely access to a team of health care professionals who have the skills required to assist you with a wide variety of personal difficulties or wellness concerns. Some of these brief intervention services include personal counselling for managing stress and tension, family problems, emotional difficulties and dealing with conflicts at work. Your EFAP offers timely access to a team of health care professionals who have the skills required to assist you with a wide variety of personal difficulties or wellness concerns. Some of these brief intervention services include personal counselling for managing stress and tension, family problems, emotional difficulties and dealing with conflicts at work. Crisis counselling is available 24 hours daily by calling the EFAP office telephone number.
Am I Eligible?
All designated employees are eligible to use the EFAP free of cost. Employees who are under the active care of another agency or professional (psychiatrist, counsellor, WSIB, etc.) will not qualify for EFAP services if they seek help for the same problem.
Significant others living in the employee's place of residence are also eligible to receive the same services.
Remember:
If you have a personal problem or wellness concern, then the EFAP can help you.
Website: www.bscnorth.ca.
E-mail: bsc@tbh.net
Your EFAP offers access to confidential, timely and effective services provided by a team of health care professionals. You can get help for:
- relationship problems
- self-improvement
- managing stress
- chemical dependency
- emotional difficulties
- communications
- workplace conflicts
- coping with change
- crisis intervention
- parenting problems
- credit problems
- personal wellness ... and more