Helpful Links and Contact Information
Academic
Important Dates and Deadlines
lakeheadu.ca/current-students/important-dates
University Regulations
Reappraisal and Academic Appeals Policy
https://www.lakeheadu.ca/faculty-and-staff/policies/student-related/reappraisal-and-academic-appeals
Student Code of Conduct - Academic Integrity
Academic misconduct including plagiarism and cheating
Student Code of Conduct - Appeal Process
Petition for Late Withdrawal
Do online in myInfo under 'Course Registration'
Student Central
Registration, enrolment, status, transcripts, OSAP / financial aid
UC 1002 (Lakehead Thunder Bay)
Simcoe Hall (Lakehead Orillia)
(807) 343-8500 or 1-800-465-3959
Office of Financial Services - Accounts Receivable
Tuition & fees
lakeheadu.ca/current-students/tuition-fees/contact-receivable
accounts@lakeheadu.ca
(807) 343-8140
Fees Policy
https://www.lakeheadu.ca/current-students/tuition-fees/obligations
Codes
Student Code of Conduct - Non-Academic
Student Code of Conduct - Appeal Process
https://www.lakeheadu.ca/sites/default/files/uploads/106/Student%20Code%20of%20Conduct%20-%20Appeal%20Policy.pdf
Employee Code of Conduct
https://www.lakeheadu.ca/faculty-and-staff/policies/human-resources/employee-code-of-conduct
Student Support Services
Emergency Services
Urgent Help: 911
Campus Security: (807) 343-8911
Crisis Response Services: (807) 346-8282
Postsecondary Student Helpline: 1-866-925-5454 or www.good2talk.ca/
Student Health and Wellness
lakeheadu.ca/current-students/student-health-and-counselling-centre
Thunder Bay
Location: Prettie Residence
Email: health@lakeheadu.ca (general inquiries only: no appointment requests)
Phone: (807) 343-8361
Orillia
Location: Wellness Centre, OR 1015
Phone: (705) 330-4008 ext. 2115
Appointments cannot be accepted through e-mail. To book an appointment, call or visit the Wellness Centre.
Student Accessibility Services
Accommodations
https://www.lakeheadu.ca/faculty-and-staff/departments/services/sas
Thunder Bay
Address: SC 0003
Email: sas@lakeheadu.ca
Phone: (807) 343-8047
Orillia
Address: OA 1030
Email: oraccess@lakeheadu.ca
Phone: (705) 330-4008 ext. 2103
Student Success Centre
Academic Support Zone, skills, careers & job bank, coop education
https://www.lakeheadu.ca/current-students/student-success-centre
Thunder Bay
Address: SC 0008
Phone: (807) 343-8018
Orillia
Address: OR 1031
Phone: (705) 330-4008 ext. 2118
Aboriginal Services
https://www.lakeheadu.ca/current-students/student-services/tb/aboriginal-services
Thunder Bay
Address: Regional Centre – RC0002
Phone: (807) 343-8085
Orillia
Address: OR 1016
Phone: (705) 330-4008 ext. 2018
Office of Human Rights and Equity
https://www.lakeheadu.ca/faculty-and-staff/departments/services/human-rights-and-equity
Sexual and Gender Based Violence Response Policy
https://www.lakeheadu.ca/faculty-and-staff/policies/general/sexual-violence-response-policy
Location: Fifth Floor of the Chancellor Paterson Library, LI 5014
Email: humanrights@lakeheadu.ca
Phone: (807) 346-7763
Housing
(See below under 'Legal' as well)
LU Off-Campus Housing
https://offcampus.lakeheadu.ca/roch/index.php
Rental Information
https://offcampus.lakeheadu.ca/roch/index.php?action=information
Landlord and Tenant Board
The Landlord and Tenant Board (LTB) resolves disputes between residential landlords and tenants, and eviction applications filed by non-profit housing co-operatives. The LTB also provides information about its practices and procedures and the rights and responsibilities of landlords and tenants under the Residential Tenancies Act.
http://www.sjto.gov.on.ca/ltb/
1-888-332-3234
Canada Mortgage and Housing Corporation
Rental housing rules and processes
https://www.cmhc-schl.gc.ca/en/rental-housing
Legal
Thunder Bay Legal Aid Clinic: Lakehead University Community Legal Services
Community Legal Services is a free legal clinic located in Lakehead University’s Faculty of Law building (PACI) at 401 Red River Road in Thunder Bay.
Under the direct supervision of lawyers, Student Caseworkers offer free legal services to low income residents of Northwestern Ontario, including Thunder Bay, Fort William First Nation, Nipigon, Marathon, Schreiber and the municipality of Greenstone.
We offer services in the following practice areas:
- Minor Criminal offences;
- Serious Provincial offences;
- Tenant Rights;
- Small Claims Court and Civil disputes under $25,000.00;
- Simple Wills and Powers of Attorney
- Criminal Injuries Compensation Board Applications
Qualification requirements are listed on our site. However, if you are not sure about whether you qualify for our services, please see our Apply page to arrange a screening appointment.
https://www.lakeheadu.ca/academics/departments/law/clinic
To apply for free legal assistance from Community Legal Services services, please call our office at (807) 346-7815 or toll free at (833) 503-7815.
Orillia Legal Aid Clinic: Community Legal Clinic
The Clinic provides free legal services for persons with low income.
https://www.communitylegalclinic.ca/
705-326-6444 or toll-free 1-800-461-8953
Legal Aid Ontario
Legal assistance for low-income people living in Ontario. However, if you live in the Thunder Bay area, you are advised to contact the Community Legal Services free legal clinic located in Lakehead University’s Faculty of Law building (see above) and funded by Legal Aid Ontario.
https://www.legalaid.on.ca/en/
(807) 345-1972 or 1-800-668-8258
Lawyer Referral Service
The Law Society Referral Service (LSRS) connects people looking for legal assistance with a lawyer or paralegal. For anything from dealing with a traffic ticket to buying your first home, you can find a legal representative with LSRS.
1-800-268-8326
Kinna-Aweya Legal Clinic
Legal advice and assistance to residents of the District of Thunder Bay, particularly Aboriginal people, who need assistance with poverty law issues