At Student Health and Wellness, we have lots of resources available to support your mental health. There are many different types of support available because one size doesn't fit all. Check out our stepped care model, it will help you determine the type of support that is right for you. You can also refer to WellU and Staying Healthy for more information on health and wellness topics.
We believe that when it comes to mental health, a tailored approach works best. Traditional face-to-face therapy is relatively inflexible and increasingly students like you, are seeking customized services to fit their busy lives.
Our stepped care model offers many options and you are encouraged to "step on" and "step off" at the right time, and in the right place for you. Check out our stepped care model to see where you fit.
Counselling at Student Health and Wellness is a free, short-term, client-centred, non-judgmental service. Licensed/registered, professionally trained counsellors provide one-to-one counselling to students.
All of our counsellors are trained, experienced staff that are aware of the unique issues and/or challenges that may affect post-secondary students. Please visit the Meet Our Team page to learn more about the Student Health and Wellness Counsellors.
Counselling is provided by in-house counsellors.
Counselling is provided by Catholic Family Services.
We are aware that there may be some potential barriers the name of our counselling provider poses to students.
Despite the name, the provider is governed by an independent board, and their mandate is to provide professional services, not faith-based service. Their service philosophy is in line with the values we want for our provider “...to be inclusive of persons of all abilities, religions, cultures, sexual orientation or gender identity”.
We recognize though that these efforts may not decrease the barriers for all students. Over the years, we have always had some students who for various reasons wanted other options besides what is provided at Student Health and Wellness. In these specific situations, we turn to our community partners and the variety of services that are there for our students to access.
|What to Expect|
Counselling is an active process where you and your counsellor work together to find ways to resolve issues and/or address your concerns. To get the most out of your sessions:
When there is a need for follow up, counsellors work with their client to determine the best course of action -- this may include recommending that they continue to use same-day appointments as needed (“one-at-a-time” therapy), developing a plan for on-going therapy sessions or referral to specialized services.
During the first counselling appointment, you will be given information about confidentiality and your counsellor will review this with you. Confidentiality is a legal obligation and priority of Student Health and Wellness. Information is not released outside the Student Wellness team without permission from you. See the policy information. There are however specific circumstances, as identified by law, where a health professional is required to disclose certain information.
A counsellor will break confidentiality:
Let your counsellor know if you require more clarification regarding the confidentiality or privacy of your information.
You can learn more about the variety of campus and community resources and services available to you by meeting with one of our counsellors; they may be able to assist you with the referral process if required. A list of resources is also available on our Resources page.
If You or Someone You Know is in Crisis
We encourage students to access the following resources should they require them:
Ontario’s 24/7 helpline for post-secondary students. Call 1 866 925 5454, text GOOD2TALKON to 686868, or chat via Facebook messenger
ConnexOntario provides free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness and/or gambling. We are funded by the Government of Ontario. Our system navigation and information service is live answer 24/7, confidential, and free.
BounceBack is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness. To submit an online referral, go to bouncebackontario.ca, or access the online videos at bouncebackvideo.ca
Offers immediate help to all Indigenous peoples across Canada, available 24 hours a day, 7 days a week. Phone line or online chat.
Out of Jurisdiction Supports