Lakehead University COVID-19 Student Quarantine Commitment Plan

Lakehead University is now approved for it's COVID-19 Readiness plan.  Lakehead University has been updated on the designated learning institution list (DLI) and you can view this at the following webpage:
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html

In addition to Lakehead University being added onto the approved Covid-19 Readiness Plan DLI list, you must also review the following information and submit your LU Quarantine Commitment Plan.  You are required to have an Approved Quarantine Commitment Plan letter prior to travelling.

Dear Students Travelling from Outside of Canada,

Lakehead University is looking forward to welcoming back new and returning students. As part of Lakehead University’s COVID-19 Readiness Plan there are important procedures and protocols that you must follow and must be aware of as a Lakehead student travelling from outside of Canada. All students arriving to study at Lakehead University from outside of Canada are required to fill out and submit a detailed 14 day quarantine commitment plan for approval by Lakehead International (LUI) -96 hours (4 business days)- prior to travelling to Canada.

Your 14-day quarantine plan must ensure that you have demonstrated a well thought out quarantine safety plan.  Your mandatory 14-day self-isolation quarantine plan begins immediately upon arrival and entry to Canada.  As such you your travel plan to Canada must allow 14 days of quarantine before the start of your classes.

Lakehead University's campus is closed between December 24, 2020- January 3, 2021 for the holiday break.  Campus Residence remains open and Security Services is always open.  Campus food services and all other offices are closed. If you are planning to travel to Canada, we encourage you to avoid arriving during the closure if possible.  

If you do plan to arrive during the holiday closure you will need to make arrangements for food and basic necessities to be delivered from services within the community or alternate arrangements.  When your quarantine plan is reviewed this piece will be thoroughly reviewed.   Processing times for Quarantine Approval Letters may be longer during the closure so please plan ahead and have your plan submitted by December 23rd if possible.

Visit IRCC's website for the most up to date information: https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/service-delivery/coronavirus/temporary-residence/study-permit.html#sec1.3

Please review the quarantine information planning document carefully so that you are aware of your responsibilities as a student travelling from outside of Canada.

Not following proper government of Canada and DLI Covid-19 Readiness protocols may result in being denied entry into the country, also students allowed entry to Canada can face steep fines for non-compliance of quarantine rules in certain situations.

The health and safety of our students at Lakehead University is our number one priority.  Lakehead follows the recommendations of various authorities including the government of Canada and provincial and local public health authorities.

Please carefully read each quarantine information planning section listed below and then complete the mandatory online quarantine commitment plan. The information on this form will be electronically and confidentially submitted to the International Office at Lakehead University. 

Allow 96 hours after submission to be contacted by Lakehead University to either help you adjust your quarantine plan to meet government guidelines (if necessary), or to approve your plan and provide you with a Quarantine Approval Letter that you will need to present to CBSA to be considered for entry into Canada.

CHECK HERE FOR UP TO DATE INFORMATION ON TRAVEL RESTRICTIONS:

https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html

PLEASE NOTE:

1. Students travelling from outside of Canada must have their quarantine plans pre-approved by their designated learning institution (DLI) to ensure the quarantine requirements laid out in the institution’s COVID-19 Readiness Plan submitted to the government is adhered to.  As such only students arriving from outside of Canada who follow this quarantine approval letter process will be eligible to travel and to be considered for entry to Canada.

2. For compliance with Lakehead University’s COVID-19 Readiness Plan, only students arriving from outside of Canada that plan to live in Thunder Bay (Thunder Bay Campus) or Simcoe County (Orillia Campus) are eligible for quarantine approval letters.  Lakehead University cannot approve a quarantine plan if you are staying outside of these locations to ensure that we are complying with our COVID-19 Readiness Plan requirements outlined to government officials.

3. All international students arriving from outside of Canada are automatically pre-registered in Ontario’s University Health Insurance Program (UHIP) once we confirm they will be arriving.  International Student Services and the English Language Center coordinates with the Lakehead Finance department to ensure that our students have health care coverage with either UHIP or GUARD Me coverage which covers healthcare needs (including COVID-19) for all students. Fees for healthcare coverage are appropriately added to each individual student account and is included in their semester fee coverage. Also note additional Extended Health Care coverage is available at the beginning of each semester through Lakehead Universities Student Union (LUSU).  More information on the extended health insurance plan can be found here: https://lusu.ca/healthplan/

International Student Check List

1. Plan your Arrival
  • Review the Lakehead University Quarantine Plan website.  It is extremely important to review all sections and fully understand all the information and your responsibilities. Having an approved Quarantine Commitment Plan is required for entry into Canada as Lakehead University is assuming responsibility for monitoring your quarantine to reduce the risk of COVID-19 transmission on our campuses. Once you submit your request you must wait for approval from LUI.  If approved you will be provided a Quarantine Approval Letter. You must print and carry with you your Quarantine Approval Letter for presentation at the port of entry.

  • Make sure you are aware of the start date of your classes and plan to arrive at least 14 days prior to complete your quarantine period prior to classes starting. Click here for more information about class start dates.  For English Language program students please follow this link for more information on the start date of your program. 

    Lakehead University's campus is closed between December 24, 2020- January 3, 2021 for the holiday break.  Campus Residence remains open and Security Services is always open.  Campus food services and all other offices are closed. If you are planning to travel to Canada, we encourage you to avoid arriving during the closure if possible.   

    If you do plan to arrive during the holiday closure you will need to make arrangements for food and basic necessities to be delivered from services within the community or alternate arrangements.  When your quarantine plan is reviewed this piece will be thoroughly reviewed.   Processing times for Quarantine Approval Letters may be longer during the closure so please plan ahead and have your plan submitted by December 23rd if possible.

    Visit IRCC's website for the most up to date information: https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/service-delivery/coronavirus/temporary-residence/study-permit.html#sec1.3

  • In addition to the Quarantine Approval Letter you will be provided a free taxi voucher that will take you from the airport to your quarantine location. This transportation voucher will be dated for the date you provide as your arrival to please ensure this information is correct on your form. You are not able to stop anywhere between the airport and your place of quarantine for the next 14 days- so plan accordingly.Save the Lakehead International Emergency Numbers in your Phone. 

  • Download the ArriveCAN app

    As of November 21, 2020, travellers coming to Canada by air will be required to use the ArriveCAN APP.  

     

    IRCC expects that the ARRIVECAN APP must be downloaded on your mobile phone prior to arrival.  In addition to getting your Quarantine Commitment Plan Approval and Approval Letter from Lakehead International, you are also required to submit your quarantine approval plan details to the ARRIVECAN APP.  Once you submit your quarantine plan to the ARRIVECAN APP you will be given a receipt which you are REQUIRED TO CARRY WITH YOU to the Port of Entry (POE) and present to the Canadian Border Services Officer.  If you have not done this prior to arrival (and you did not request accommodation) then the CBSA Officer can issue large fines.  The CBSA Officer will require your receipt to scan to pull up your ARRIVECAN File to review. Please visit this website to download this APP and to submit the details of your approved Lakehead University Quarantine plan:  https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/arrivecan.html


    As of November 21, 2020, travellers will be required to confirm within 48 hours that they have arrived at their place of quarantine or isolation and those in quarantine must complete a daily COVID-19 symptom self-assessment during their quarantine period. They will be able to submit information through the ArriveCAN app or by calling a toll-free number (1-833-641-0343).

  • Prior to arrival please ensure that you are familiar with Canada Health’s requirements for appropriate cleaning and disinfection standards for COVID-19 in preparation for your quarantine in Canada.

Please review the following links:
Proper cleaning: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks/cleaning-disinfecting.html and
Cleaning products:https://www.canada.ca/en/health-canada/services/drugs-health-products/disinfectants/covid-19.html to ensure that they are familiar with Canada Health’s requirements for appropriate cleaning and disinfection standards for COVID-19 in preparation for their quarantine in Canada

Thunder Bay Campus: 1-807-631-4123 (during your travels and arrival) 1-807-627-8701 (after you arrive)

Orillia Campus: 1-705-323-0074

Quarantine Accommodations:

You must have your Quarantine living accommodations arranged prior to travelling and approved by Lakehead International via your Quarantine Commitment Plan.

You can make your own private living arrangements however it is strongly recommended that you quarantine at Lakehead University Campus Residence.  

Lakehead University Residence is offering Quarantine Accommodations for any students and dependents travelling internationally to Thunder Bay or Orillia and requiring 14 day self-isolation. 

THUNDER BAY CAMPUS QUARANTINE RESIDENCE FEES:

Residence Student (ie. student applied to remain in residence for Winter semester)

$600.00 for 14 day quarantine period or $42.85/night until January 2nd when winter contract begins - whichever is cheaper.

Note - If student tests positive during quarantine period and prior to contract start date (Jan. 2nd), no charge. 

Meals:  While you are in quarantine, you can make arrangements with the campus food services (Aramark) to have meals or groceries delivered to your quarantine location.   

Please note: if you are in campus residence during the holiday break (Dec 24-Jan 3) there is no food service on campus. You will need to make alternative arrangements for grocery deliveries within the community or take out food services.  All which must be non-contact delivery methods. 

Link to Aramark webpage: https://lakeheadu.catertrax.com/

Non-Residence Student

$50.00/night for 14 day quarantine period

Positive test? No Charge while student is considered "positive".

Negative test? $50.00/night remains in effect

Maximum length of stay permissible: 28 days

Meals: Student will need to schedule and pay for all personal meals (meal delivery from Residence Front Door to student's room will be arranged while student is in quarantine.)

If you have off campus housing arranged, once you are cleared of your quarantine you can relocate to live in the Thunder Bay community should that be preferable. 

During normal operating hours residence has food services available for you to order to your room which is very convenient.  You also have the option of local grocery delivery or food delivery such as skip the dishes.  

Residence has staff on 24 hours a day and you will be required to have daily check ins as stated in the quarantine commitment plan. 

Covid testing during your quarantine will be arranged to come directly to your room as we do not want any travel within the community. *In the instance that a student or dependent tests positive for Covid-19 they will be required to quarantine for an additional 14 days (total of 28 days).  Residence can accommodate the time extension and they will not be charged any additional fees. 

Here is the link to apply to the Thunder Bay Campus Residence: https://www.lakeheadu.ca/students/student-life/residence/tb/applying-to-residence-2

ORILLIA CAMPUS:

For students who have pre-arranged off campus housing, once they are cleared of their quarantine they can relocate to live in the Orillia community should that be preferable.

ORILLIA CAMPUS QUARANTINE RESIDENCE FEES:

Residence Student (ie. student applied to remain in residence for Winter semester)

$600.00 for 14 day quarantine period or $42.85/night until January 2nd when winter contract begins - whichever is cheaper.

Note - If student tests positive during quarantine period and prior to contract start date (Jan. 2nd), no charge. 

Meals:  Student will need to schedule and pay for all personal meals (meal delivery from Residence Front Door to student's room will be arranged). Beginning January 2nd, the student's meal plan takes effect. 

Non-Residence Student

$50.00/night for 14 day quarantine period

Positive test? No Charge while student is considered "positive".

Negative test? $50.00/night remains in effect

Maximum length of stay permissible: 28 days

Meals: Student will need to schedule and pay for all personal meals (meal delivery from Residence Front Door to student's room will be arranged while student is in quarantine.)

During normal operating hours residence has food services available for you to order to your room which is very convenient.  Alternatively, and outside of operating hours, students have the option of local grocery delivery or food delivery such as Skip the Dishes.  

Residence/Security have staff on 24 hours a day, and you will be required to have daily check-ins with an International Advisor as stated in the quarantine commitment plan. 

Covid testing during your quarantine will be arranged to take place on Day 14 at the Orillia testing centre at 100 University Avenue.  Your International Advisor will make transportation arrangements for you to travel to the testing centre. *In the instance that a student or dependent tests positive for Covid-19 they will be required to quarantine for an additional 14 days (total of 28 days).  The on-campus Residence can accommodate the time extension and they will not be charged any additional fees.

Please visit the Orillia residence website for details on other fees and housing options.  Here is the link to apply to the Orillia Campus Residence: https://www.lakeheadu.ca/students/student-life/residence/or/node/3720

Again, we strongly recommend you consider residence as your quarantine location. 

Here is the link to apply to the Thunder Bay Campus Residence: https://www.lakeheadu.ca/students/student-life/residence/tb/applying-to-residence-2

Here is the link to apply to the Orillia Campus Residence: https://www.lakeheadu.ca/students/student-life/residence/or/node/3720 

The Government of Canada, the Provincial Ministry of Education, Health Canada and local public health authorities requires that all Mandatory 14-day Quarantine sites on and off -campus meet specific requirements. While Lakehead University takes all caution to ensure that on campus mandatory 14 day Quarantine sites meet government requirements, it is the responsibility of each student to also ensure that all off campus housing meets government criteria for self isolation as well which includes, "Appropriate individual accommodation options for the 14 day quarantine period is consistent with Orders in Council under the Quarantine Act and Government of Canada and requirements of local public health authorities", and "Confirmation that students have a suitable isolation plan ensuring they will not be staying with vulnerable populations (defined as Indigenous populations or Seniors) or living in communal or group settings and with access to necessities of life". 

*If you are planning to quarantine in an off campus rental please be sure it has internet already set up as many rentals do not have it.

It is recommended that all students arriving from outside Canada review the following mandatory guidelines for a suitable 14 day quarantine site and ensure that their plan meets these guidelines:

Canada public health at: 

Important Information for when you Reach the Port of Entry to Canada

When you arrive at your port of entry in Canada, the Canadian Border Agency will assess your health. If you’re a foreign national, and you have symptoms of COVID-19, you won’t be allowed to enter Canada.  

They will ask you the following questions: 

  • Where will you quarantine (self isolate)
  • How will you get to the location you will be self isolating
  • Will you be in contact with vulnerable people
  • What is the address of the location you are staying and a valid contact number to reach you
  • Who will get you groceries or food and do you require any medication
  • Provide a valid, working phone number for them to contact you
  • You must have Canadian cash on you to show the officer- you won't be able to go to a bank until after your 14 day quarantine so you must have cash to support yourself and a credit card that works in Canada is advised
  • Must present your Quarantine Approval Letter to the CBSA border officer.  You can reference the government website form more information about Quarantine requirements: (https://www.canada.ca/en/public-health/services/publications/diseases-conditions/2019-novel-coronavirus-information-sheet.html)
  • If you have a layover in Toronto before connecting to your final destination that requires you to stay overnight you will be required to stay at a hotel- you cannot sleep at the airport overnight
2. Prepare for 14 day Quarantine

Please ensure you have downloaded the Ontario self assessment tool to monitor your symptoms during your quarantine.  You can download the self assessment tool here:   https://covid-19.ontario.ca/self-assessment/ Please have this done prior to travel. 

Review the following resources

Government of Canada’s Quarantine Act 

https://www.cbsa-asfc.gc.ca/services/covid/non-canadians-canadiens-eng.html

Self-isolation guidelines set out by the Canadian Ministry of Public Health.

ArriveCAN app.

Mandatory Covid-19 Testing 

  • All students arriving from outside of Canada must have a Mandatory COVID-19 Test during their Quarantine.  You will be emailed a Covid-19 Referral test form to review your information and consent to the mobile medical unit coming to your quarantine location and administer a test.  The test will be booked for your 5th or 6th day of quarantine.  You are required to respond to this email within 1 day of receiving it with your consent.

  • Once International Student Services receives the COVID-19 Test Referral Form and your consent they will go ahead and pre-book your Canadian COVID-19 test  and let you know the date and time.  This COVID-19 test and communication of the result is a mandatory requirement of all students arriving from outside of Canada. This test must be completed prior to the mandatory 14 day quarantine requirement is over.

Please note:

Students (and dependents) are informed prior to arrival should they test positive on the COVID-19 test then they will be required to complete an additional 14-day quarantine again for a total of 28 days of quarantine and a second  COVID-19 test will be required with a negative result before the student can leave their quarantine site.  All students (and dependents) pre-arrival are advised of this requirement accordingly.  Students are informed that all regular quarantine check-in requirements will apply including daily wellness check-ins, students doing their daily COVID-19 self-assessments, and all students (and dependents) are checked to ensure they have appropriate access to medical assistance or necessities of life as required.

Please see below for some other items to consider during your Quarantine:

  • Make a plan for your physical and emotional health and wellness during the quarantine period which needs to include checking in with your international advisor twice a week (more if needed).  You can book virtual appointments with our advisors through our online booking system:  https://www.lakeheadu.ca/international/online-community/appointments
  • Review the Lakehead International Online community of care website for online programming options to stay connected and engaged: https://www.lakeheadu.ca/international/online-community
  • Confirm your quarantine location has access to phone and/or internet so you can stay in touch with family, friends, Lakehead International and public health authorities if needed.

Important Information for when you Reach the Port of Entry to Canada

When you arrive at your port of entry in Canada, the Canadian Border Agency will assess your health. If you’re a foreign national, and you have symptoms of COVID-19, you won’t be allowed to enter Canada. 

They will ask you the following questions:

  • Where will you quarantine (self isolate)
  • How will you get to the location you will be self isolating
  • Will you be in contact with vulnerable people
  • What is the address of the location you are staying and a valid contact number to reach you
  • Who will get you groceries or food and do you require any medication
  • Provide a valid, working phone number for them to contact you
  • You must have Canadian cash on you to show the officer- you won't be able to go to a bank until after your 14 day quarantine so you must have cash to support yourself and a credit card that works in Canada is advised
3. Packing and Travelling

In addition to regular packing requirements you should plan to bring:

  • Numerous face masks including disposable and reusable cloth face masks.  A box of plastic disposable gloves, travel size hand sanitizer and wipes and a thermometer.

  • Be sure to have some of these items in your carry-on luggage to access during travel

  • Be sure you have the following documents available when you arrive at the port of entry.  Make sure you pack them in your carry on luggage.  You will be required to present these to the Canadian Border Agents when you go through customs and immigration.

  • Please ensure you bring enough clothing and basic necessities to last you a full 14 days.  You will not be able to leave your quarantine location and therefore may not have access to laundry facilities.  Please ensure you plan accordingly and pack more than you need. 

1. Passport

2. Study permit or letter of confirmation from Immigration, Refugee and Citizenship Canada

3. A printed copy of your Original Letter of Acceptance (Offer of Admission) from Lakehead University (this can be found in MyInfo under your Applicant tab)

4. A printed copy of Your Enrolment Verification Letter (this can be found in your Lakehead MyInfo account under the student tab- course registration-enrolment verification) You may be asked to prove your current enrolment with a full course load.

5. A printed copy of Your Lakehead University Quarantine Approval Letter (you must have this printed to provide to the CBSA officer)

6. Quarantine site information including the address and contact number for the transportation company (use your quarantine check list that was provided)

7. Contact information for Lakehead University

Thunder Bay Campus: 1-807-631-4123 (during your travels and arrival) 1-807-627-8701 (after you arrive)

Orillia Campus: 1-705-323-0074

4. Arriving to Thunder Bay or Orillia
  • You will use your transportation voucher to take you to your arranged quarantine location.
    Thunder Bay quarantine transportation:
    1. Our Transportation provider has agreed to transport all students from the airport to their quarantine location (direct, no stops will be permitted).  Drivers will only accept the taxi voucher our students present and the transportation is charged directly to our Lakehead University account.
    2. Lakehead University has verified that all transportation provided has a plan to have been sanitized appropriately after each transport.  Additionally, Lakehead University has verified with the transportation company the cleaning products used including the driver's confirmed use of PPE.
    3. All vehicles have installed plexiglass barriers to ensure social distancing and protection for both driver and passenger. 
     
    Simcoe County quarantine transportation:
    1. Our Transportation provider has agreed to transport all students from the airport to their quarantine location in Simcoe County (direct, no stops will be permitted).  Your transportation will be pre booked and prepaid.  You will check in with the transportation company at the airport and detailed information will be provided when your quarantine plan is approved. 
    2. Lakehead University has verified that all transportation provided has a plan to have been sanitized appropriately after each transport and all safety protocols will be in place for the safety of both the driver and passenger.  
    3. This transportation is private and non communal. 
  • Please ensure your quarantine location is aware of your arrival date and time
  • An advisor will be sending you your first Quarantine Check in Email on the first day you arrive so please check your emails at 12:30pm daily to respond within that 2 hour time frame.  Any non-compliance with your daily check ins will require Lakehead to report to the authorities.
5. During your Quarantine

Follow the Government of Canada’s Quarantine Act carefully.  This means that you must stay in your own room for 14 days and avoid contact with others.  

  • As part of your Lakehead Quarantine Commitment Plan you (and any dependents) will be required to check in with an advisor everyday of your 14 day self isolation. An international student advisor will email you daily at 12:30PM (EST) with a few basic questions and check in on how you are doing both physically and mentally.  Your health and safety is very important to us.  You will be required to respond to this email daily within 2 hours.  If the advisor does not hear back from you within a 2 hour time frame, we will have to move forward with our emergency plan as we will not be able to confirm your location or your health status.
  • It is a requirement that all students complete a daily self-assessment as part of their daily check ins during the quarantine period.   You can access the self-assessment tool here: https://www.thrive.health/health-canada-self-assessment-tool
  • Be prepared to have your Covid-19 test completed during your quarantine.  If you have not yet received a testing date from Lakehead International please email them at sscoordinator.intl@lakeheadu.ca to confirm the test date. They will make arrangements for the test to be completed by medical professionals at your place of residence (for Thunder Bay Students) or at the Orillia Covid-19 Assessment Centre (Orillia Students).
  • Practice good hygiene, keep your room well ventilated and clean
  • Stay connected with your International Advisors
  • Participate in the numerous online programming options Lakehead has available during this transitional period to meet other students and join in some fun interactive activities
  • Stay connected with family and friends
  • Monitor your physical and mental well-being.  If you are not feeling well, use the Government of Canada’s Covid-19 self-assessment tool to determine if you need further assessment or testing.  You can access the self-assessment tool here: https://www.thrive.health/health-canada-self-assessment-tool
  • If you need immediate medical attention call 9-1-1 for an ambulance
6. Reducing Stigma with Covid-19

Lakehead University has a zero-tolerance policy for racism and discrimination and specifically in regards to COVID-19 and the stigma attached to those quarantined, those who contract this virus, and for vulnerable student populations.  If you have experienced any discrimination regarding stigma attached to COVID-19 there is advocacy support available.  Please visit the websites noted below for the Office of Human Rights and Equity (OHRE) and the Ombudsperson Office to file a complaint.  If you are an international student at the Thunder Bay campus please contact the International Student Office at 807-627-8701.  Orillia campus student should call 1-705-323-0074.  You can also make a virtual appointment with an international student advisor via the following link:

https://www.lakeheadu.ca/international/online-community/appointments.

As such the Office of Human Rights and Equity has created a Covid-19 Stigma reduction resource page. The following link will provide you supports and contacts in regards to Lakehead University's zero-tolerance for racism and discrimination:

Office of Human Rights and Equity:
https://www.lakeheadu.ca/faculty-and-staff/departments/services/human-rights-and-equity/covid-19

Additional Contacts:

Ombudsperson Office:
https://www.lakeheadu.ca/faculty-and-staff/departments/services/ombuds-office
Non-Academic Student Code of Conduct:
https://www.lakeheadu.ca/sites/default/files/uploads/293/docs/Student-Conduct/Student

 

ADDITIONAL RESOURCES:

Mental Health and Wellness Resources: 

Stay safe during Covid-19:

7. After Quarantine

 Continue to be mindful of the public health directives and continue to practice proper hygiene, physical distancing rules and social gathering limits. 

Lakehead University is here for you!  If you have any questions during your preparations please don’t hesitate to contact us.

 
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