Accounts Receivable Answers

Frequently Asked Questions

Q. How much do I owe?

 A. Visit the SCHEDULE OF ACADEMIC FEES for a listing of Tuition and Compulsory fees according to your program and year level

Q. What is my first installment?

A. Students paying their balance in FULL can view the total amount owing on their Statement of Account available online through myInfo. Students paying in 2 installments can find the installment amounts on the SCHEDULE OF ACADEMIC FEES. Part-time students are required to pay their entire Fall term and Year-long course fees in FULL by the Fall term payment deadline. 

Payment by Scholarships, Bursaries & Awards:

Students who are receiving scholarships, bursaries or awards and are paying in FULL by the Fall term payment deadline may deduct the full amount of scholarships, bursaries and awards from their tuition payment. Students who are choosing to pay in two installments should deduct the full bursary amount and 50% of any awards or scholarships from their tuition payment. The balance of the scholarships and awards will reduce the second installment payment due on the Winter term payment deadline.

Payment by OSAP and other Federal, Provincial or Territorial Funding:

Students who have confirmed OSAP or other Federal/Provincial/Territorial funding to cover their full fees may defer their fee payment until that funding is available in September. If the funding does not fully cover tuition, residence and compulsory fees, please pay the difference by the Fall term payment deadline. Students are required to complete all forms and submit all paperwork to the appropriate locations. If funds are not received in the Accounts Receivable office by the deferred payment deadline, a $100 late payment fee will apply. For further inquiries about OSAP, please contact: osap.safa@lakeheadu.ca.

Masters and PhD students ONLY- Payment by Payroll Deduction:

Students who have confirmed Graduate Assistantships may choose to pay their fees by Payroll Deduction. You may pick up your forms at the Office of Graduate Studies and bring them to Accounts Receivable for processing. Graduate students at the Orillia campus should complete the process by e-mail to gstudent@lakeheadu.ca

Q. What is my second installment?

A. Students paying in 2 installments are required to pay the remaining balance as stated on their Statement of Account available online through myInfo by the Winter term payment deadline. Part-time students are required to pay the Winter term fees in full by the Winter term payment deadline. 

Payment by Scholarships, Bursaries & Awards:

Students who choose to pay in two installments should deduct the full bursary amount and 50% of any awards or scholarships from their tuition payment. 

Payment by OSAP and other Federal, Provincial or Territorial Funding:

Students who have confirmed OSAP or other Federal/Provincial/Territorial funding to cover their full fees may defer their fee payment until that funding is available in January. If the funding does not fully cover tuition, residence and compulsory fees, please pay the difference by the Winter term payment deadline. Students are required to complete all forms and submit all paperwork to the appropriate locations. If funds are not received in the Accounts Receivable office by the deferred payment deadline, a $100 late payment fee will apply. For further inquiries about OSAP, please contact: osap.safa@lakeheadu.ca.

Masters and PhD students ONLY- Payment by Payroll Deduction:

Students who have confirmed Graduate Assistantships may choose to pay their fees by Payroll Deduction. You may pick up your forms at the Office of Graduate Studies and bring them to Accounts Receivable for processing. Graduate students at the Orillia campus should complete the process by e-mail to gstudent@lakeheadu.ca.

Q. I am an Undergraduate student receiving a student loan (OSAP or other Federal/Provincial/Territorial Funding).  Do I still need to pay by the payment deadline date?

 A. Yes, if you are not receiving enough OSAP in September to cover your 1st instalment then, the difference should be remitted to the Accounts Receivable Office by the August tuition deadline date *.

If you are receiving enough OSAP to cover your 1st instalment, you may defer your payment until September. You must have fees assigned to the University within the first 10 days of the term to avoid a late payment fee of $100. The same applies for the December payment deadline date*. If the second disbursement of OSAP (federal/provincial/territorial) funding covers your balance, you may defer your payment until your loan document is available. You must pick up your loan and have your fees assigned within first 10 days of the Winter Term to avoid late fees.

*see PAYMENT DUE DATES for appropriate academic year

 Q. I have Scholarships, Awards and/or Bursaries. Do I deduct them when I make my payment?

 

A. Yes. If you are paying in full by the August deadline*, you may deduct the total value of your scholarships, awards or bursaries.

If you are paying the first instalment only, you may deduct half the value of your scholarships and awards and the full value of your bursaries for the August payment deadline. Consequently, if it does not already appear on your account, you may deduct the second half of your scholarships or awards from your second instalment for the January payment deadline date*.

*see PAYMENT DUE DATES for the appropriate academic year

 Q. When I try to register, I get the message to Contact Accounts

A. If you receive this message, please contact the Accounts Office at (807)343-8140 or accounts@lakeheadu.ca

You may not be eligible to register if you have a balance outstanding from a previous term.

The policy regarding Delinquent Accounts may be found on our website under the Financial Obligations section of our Calendar

 Q. What are the financial implications of dropping a course or withdrawing from LU?

A. Please ensure you are familiar with the financial policies of the university by consulting the REFUND SCHEDULE in the Calendar. Also, if you are receiving Federal/Provincial or Territorial student loans, please contact the Office of Student Awards and Financial Aid prior to making changes: osap.safa@lakeheadu.ca

 Q. I do not require a bus pass. Do I still have to pay the LUSU bus pass fee?

 A. Yes, it is a compulsory fee and must be paid. For further information, please visit the LUSU WEBSITE.

Q. I already have medical/dental coverage through my parent/spouse. Do I still need to pay the LUSU medical/dental insurance fee

A. Yes. The fee is mandatory and must be paid on the student account. The LUSU Medical/Dental Insurance is effective September 1, 2017 for the 12 months ending August 31, 2018. All full-time undergraduate students who have registered in 3.75 or more FCEs for 2017FW by the last day to register in September are automatically assessed this fee. Should a student have comparable coverage and choose to opt-out, they may do so by going to the LUSU Website at www.lusu.ca and clicking on opt-out to proceed.  Any eligible refund will be distributed by the insurance provider.

Q. I am a Graduate Student; do I still have to pay by the payment deadline date?

A. Yes, unless you are receiving a GA and/or Scholarship, Award or Bursary funding to cover your full fees. In this situation, your Fall Term Fee payment is deferred until September. At that time, you will pick up your financial support form from the Office of Graduate Studies and bring your paperwork to the Accounts Office to have funds allocated to your student account. For questions about your funding, please contact:
Maegen Lavallee, Graduate Funding Officer
(807)343-7257 mlavalle@lakeheadu.ca

Graduate students receiving OSAP (federal/provincial/territorial) funding to cover their full fees may also defer payment until September. Loan documents should be picked up from the Office of Student Awards and Financial Aid (UC 2024) within the first 10 days of the term to avoid late payment fees. Winter and Spring/Summer Term fees must be paid by the deadline date (see PAYMENT DUE DATES) unless arrangements have already been made to pay fees from funding sources listed above.

Q. What is a T2202A Tax Form and where do I find it?

The T2202A Tuition & Education Amount Certificate is available on myInfo by the end of February each year. Under For Students, please click on My T22202A or My T22020A (Previous Years).

The tuition amount listed reflects the amount you are eligible to claim for course registration in the tax year.

Please note that T2202A forms are not mailed and must be obtained via myInfo.

Q. What is a T4A Tax Form and where do I find it?

The T4A Statement of Pension, Retirement, Annuity and Other Income, is available on myInfo at of the end of February each year. Under For Students, please click on View My T4A Information. Students who received Scholarships (including the Tuition Waiver Scholarship), Bursaries, Awards, Fellowships, Study Grants or Artist's Project Grants over $500 per calendar year will be issued a T4A