Welcome to the Residence services that work to provide you peace of mind. Whatever the situation, we are here to assist, support and ensure the safety and well-being of everyone in Residence.
Please review each section summary below and click on the corresponding heading or left hand menu item for details.
Fire Safety Protocols
Whether you are a domestic student or an international student it is important that you take the time to review the Fire Safety Protocol for our residence buildings.
General Safety Tips
Creating a safe environment starts with you! Here are some tips on how you can prevent becoming a victim of crime in Residence:
- Ensure your room door is locked whenever you leave your room, even if you are just going down the hall.
- Do not let anyone you do not know into your residence
- Do not loan your keys to others
- Close your curtains at night
- Do not respond to obscene phone calls. Hang-up immediately
- Do not leave your wallet, bank cards, or credit cards out in the open
- Get to know your neighbours
In addition to the above tips, you can also help keep campus safe by becoming actively involved with the "Campus Watch Program".
Standard Safe Practices
For your safety and the safety of others, the following protocols were created. Failure to comply with these and the Residence Community Standards will result in the appropriate disciplinary action.
Please note that the University does not carry insurance on the property of any student. View the "Residence Insurance and Liability" policy. You are strongly encouraged to arrange for coverage of your belongings with an insurance company.
The University is NOT RESPONSIBLE for lost, stolen, or damaged items, however caused.
- Keep radiators and heaters free from furniture and other belongings, to ensure proper air circulation and to reduce the chance of fire.
- Do not bring or use hot tubs in Residence. For the well being of all Residence students, hot tubs are not permitted to be used on Residence property.
- Do not tamper with, remove, relocate or alter Residence property, structures or fixtures.
- Be careful of how you store food in your room. Improper storage can attract insects and other pests. The storage of empty cans and bottles on window ledges is also not permitted as this can attract insects, create odours, and cause the need for extra cleaning.
- Ensure that all electrical cords and equipment are CSA (Canadian Standards Association) approved. Frayed cords or defective appliances and equipment are not permitted in Residence.
- Please exercise care when operating electrical equipment and avoid overloading power outlets by running multiple electric products at once. The use of power bars is strongly recommended.
- Report all power outages to the Residence Front Desk.
Health & Counselling Services for Students Attending Lakehead Campus
Phone: (807) 343-8361
The team of medical, nursing, and counselling professionals at the Student Health & Counselling Centre can support your physical and mental health needs while at University. All services are confidential. We encourage you to call or visit the Centre if you need to see a physician or counsellor or are just unsure where and how to access health care in our community.
If you have a concern such as a sore throat/cough, urinary tract infection, depression or diabetes, or you require birth control information/prescriptions or STI testing - book an appointment with a physician in one of the Centre's medical clinics. Like your family doctor's office, the clinics use provincial (i.e. OHIP) or international health plans for most visits.
The Centre offers free counselling services that can address stressors you may face as you adjust to university life. These stressors can range from minor workload stressors, to family and relationship concerns, to complex mental health issues. Everyone is encouraged to talk to someone sooner rather than later.
Throughout the academic year, the Centre also offer health education events. All students are invited to attend or access information. If you are unable to attend, please visit the Centre website for health information, resources and services.
Phone: (807) 343-8569
Lakehead University Security Services are located on the main floor of the University Centre (UC), just down the hall from the Agora. Security operates twenty-four (24) hours a day, seven (7) days a week all year. Your Security department patrols the grounds and responds to service calls and emergencies.
Please contact Security if you have a security related question or are interested in helping with the development and delivery of crime prevention programs.
Phone: (807) 343-8911
Please call 343-8911 for any medical emergency.
Phone: (807) 343-8569
All students, faculty, and staff are encouraged to contact Campus Security at 343-8569 for escorts at anytime to anywhere on campus.