Supports & Services

As a student-centred university, you matter to us and we are here to help you from your first days as a new student right through to graduation. Our services and supports have all transitioned to a virtual model to ensure you have access to the information, advice and resources you need, when you need it most.

New to Lakehead?

We are so excited to welcome our newest Thunderwolves to the Lakehead University community! Orientation is your introduction and official welcome to Lakehead and our communities of Thunder Bay and Orillia. The following Online Orientation webpage will help ensure a successful academic, social and personal transition to your university experience. Explore questions and answers on various topics to learn more about what to expect.

Studying On-Campus

As our students return to campus, we know that you are looking for safe spaces to study and do your work. The following webpage outlines the various study spaces open for students to use by campus. 

Accessing Student Services & Supports

All of the student services and supports you have become accustomed to will continue to be available, just in new and different ways! To accommodate all of our students living and learning in various locations and different time zones, we’ve been working hard to ensure virtual supports, initiatives and events are available to you.

FAQs related to Student Supports & Experience

Technology & Spaces On Campus

Virtual Lab
Lakehead University has invested in a new virtual computer lab solution.  This tool will be available shortly at lakeheadu.ca/labs and enables access to software previously only available in the computer labs. The Technology team is working diligently to enable as many University licensed software tools on this platform prior to the Fall term.