COVID-19: Updates, Resources and Information

In this section:

Student Relief Fund

COVID-19 Student Relief Fund heading with picture of student shaping heart with their hands

Lakehead University's President and Vice-Chancellor, Lakehead University Student Union and the Alumni Association have launched the COVID-19 Student Relief Fund to help students impacted by the COVID-19 crisis.

Bursaries will assist with travel and living costs based on available funds and students' demonstrated financial need.


Current Progress
$98,801.00 raised by 376 supporters

Learn more about the Student Relief Fund and Donate Apply for assistance

Updates

See below for previous updates from Lakehead University regarding the COVID-19 situation.

October 23, 2020 - Information about Lakehead International students coming to Canada

Numerous Lakehead International students impacted by the temporary delay in the government's approval of Lakehead University's COVID-19 Quarantine Readiness Plan have been reaching out to faculty and staff with questions.

This message is meant to brief everyone on the situation and provide faculty and staff with answers to students' queries.

Like the majority of Canadian post-secondary institutions, Lakehead University is awaiting approval of its COVID-19 Readiness Plan so that we can be included on the list of institutions who can receive students from outside of Canada.

As such, all Lakehead University students must, prior to departing for Canada, ensure they have checked Immigration, Refugees and Citizenship Canada's website to ensure that Lakehead University has been updated on the designated learning institution list (DLI).

Students can click here to submit their quarantine plan for approval as we all wait for Lakehead to appear on the list of approved institutions, however Lakehead cannot issue the quarantine approval letter necessary for travel until we appear on the list of approved institutions. There are no workarounds for these requirements.

Click here to book a Zoom appointment with Lakehead International, or speak to an International Student Advisor.

Thank you for your patience and understanding during this unprecedented time.

October 7, 2020 - Travel and Masking Guidelines on our Campuses (Thunder Bay)

As we approach the Thanksgiving weekend and Reading Week, it is important to be aware of recent health guidelines and protocols put in place by the Province.

Yesterday (Oct. 6), the Province announced new protocols to help mitigate the spread of COVID-19 in light of the low number of cases in Northern Ontario as compared to the concerning increases in other parts of Ontario.

Effective Tuesday, October 6, the Thunder Bay District Health Unit communicated to residents of Northern Ontario to help protect the District of Thunder Bay by avoiding all non-essential travel outside of Northern Ontario until further notice. Northern Ontario is defined as the area between Parry Sound and the Manitoba border.

If your travel outside Northern Ontario is essential, TBDHU strongly encourages you to limit your interactions with others in the two weeks prior to returning to this area, including avoiding social gatherings and overall limiting interaction with others so as to reduce the likelihood of acquiring COVID-19 and bringing it back to this region.

If you are returning to Northern Ontario by any means, TBDHU advises travelers to "continue to limit their interactions with others and follow all precautions."

We realize that these provincial and health units’ recommendations impact plans many of us had for the coming weekend and Fall Study Week. For students remaining in residence during the break, activities have been arranged to help you enjoy the company of fellow students safely.

Masks on campus

Please be reminded that in light of the second wave of cases across our province and country and the new travel restriction regarding Northern Ontario, it is imperative that all members of our University community continue to follow prudent health practices such washing your hands regularly, maintaining physical distancing at all times, and wearing your masks in all public indoor spaces (including the library, study spaces, and cafeteria).

Students and employees who fail to follow this protocol may be subject to disciplinary measures as per the Student Code of Conduct or the Employee Code of Conduct Policy.

Only with everyone’s continued vigilance can we help ensure the safety of others.

October 7, 2020 - Travel and Masking Guidelines on our Campuses (Orillia)

As we approach the Thanksgiving weekend and Reading Week, it is important to be aware of recent health guidelines and protocols put in place by the Province, and to maintain vigilance when it comes to wearing masks on our campuses.

Yesterday (Oct. 6), the Province announced new protocols to help mitigate the spread of COVID-19 in light of the low number of cases in Northern and other parts of Ontario as compared to the concerning increases in Toronto, Ottawa and elsewhere (Northern Ontario is defined as th area between Parry Sound and the Manitoba border). This included public health units asking Ontario residents to avoid non-essential travel to southern Ontario until further notice.

If you are returning or traveling to “red zones” via travel by any means, people are being advised to "continue to limit their interactions with others and follow all precautions."

We realize that these provincial and health units’ recommendations impact plans many of us had for the coming weekend and Reading Week. For students remaining in residence during the break, activities have been arranged to help you enjoy the company of fellow students safely.

Masks on campus

Please be reminded that in light of the second wave of cases across our province and country and the new travel restrictions, it is imperative that all members of our University community continue to follow prudent health practices such washing your hands regularly, maintaining physical distancing at all times, and wearing your masks in all public indoor spaces (including the library, study spaces, and cafeteria).

Students and employees who fail to follow this protocol may be subject to disciplinary measures as per the Student Code of Conduct or the Employee Code of Conduct Policy.

Only with everyone’s continued vigilance can we help ensure the safety of others.

September 29, 2020 - Reminder to be Diligent, Ontario's Announcement on Gatherings

While more students, faculty, and staff on our campuses has been a refreshing sight since the semester began, we remind everyone that each of us is responsible for taking the necessary steps to do what we can to prevent the spread of COVID-19.

We remind you of the following protocols put in place in accordance with local health units and government guidelines:

  • Maintaining physical distancing
  • Washing your hands frequently
  • Working from home if you can
  • Wearing a mask in all indoor spaces and campus buildings, and where physical distancing may not be possible (read update from August 11, 2020 on Lakehead’s COVID-19 web page for all the details, including masking exceptions)

Those living, working, and studying on our campuses, are also reminded to:

Lakehead-branded masks

Lakehead University has received its long-awaited shipment of branded, washable masks. Due to a limited supply, only those students and employees needing to return to our campuses to study or work will be issued a mask.

Lakehead Thunder Bay: Masks have arrived and are available to students at Student Central, and to employees at the Security Services desk. Please have your Lakehead student or employee ID card at pick up.

Lakehead Orillia: Masks are on route and will be available to students and employees at the Security Services desk when they arrive. Please have your Lakehead student or employee ID card at pick up.

Province reduces size of gatherings

On September 19, the Province of Ontario recently announced a reduction in the number of people who can gather for social gatherings:

  • For outdoor groups:  previously 100 — now 25 people
  • For indoor groups:  previously 50 — now 10 people

Procedures to address violations of social distancing, masking, and other health and safety measures on Lakehead properties are the responsibility of the University and will be enforced through existing codes that protect members of our University community.

Be well and safe,
Lakehead University COVID-19 Transition Committee

Click here to learn more about what Lakehead University’s COVID-19 Transition Committee and its Working Groups are doing to help protect our campuses. 

September 25, 2020 - 2021 Convocation Update for Staff and Faculty

Dear Lakehead University faculty and staff,

A plan to celebrate the accomplishments of our graduating students has remained top of mind since we made the necessary decision to postpone our Spring 2020 Convocation ceremonies.

We hoped that the global pandemic situation would have improved enough and in time to host a special Fall Convocation for our 2020 graduates. As public health concerns and significant restrictions guiding large public gatherings continue, it is unfortunate that such an event will not be feasible this fall.

I am, however, excited to announce that planning for how we can safely host an exceptional Spring 2021 Convocation, whether it be in-person, virtually or a combination of both, is now well underway. We are also planning for the inclusion of a special celebration of our 2020 graduates.

Our 2021 Convocation celebrations are tentatively scheduled to run between May 25 - 29 (Lakehead Thunder Bay) and June 3 - 5 (Lakehead Orillia) with final dates to be provided once more information is available.  

Sincerely,

Moira McPherson, Ph.D.
President and Vice-Chancellor

September 25, 2020 - 2021 Convocation Update for Students

Dear Students,

As Lakehead University continues to follow public health advisories and restrictions regarding large public gatherings, please be advised that Lakehead University has begun planning for how we might safely host an exceptional Spring 2021 Convocation — whether that celebration is in-person, virtual, or a combination of both.

Our 2021 Convocation celebrations are tentatively scheduled to run between May 25 - 29 (Lakehead Thunder Bay) and June 3 - 5 (Lakehead Orillia) with final dates to be provided once more information is available. 

September 25, 2020 - On-Campus Study Spaces for Students

As our students return to campus, we know that you are looking for safe spaces to study and do your work. The following webpage outlines designated study spaces for you to use while on campus, including hours of operations. 

A reminder that before attending campus for any reason, all students are required to complete the Mandatory COVID-19 Student Training module available in myCourselink.

September 24, 2020 - Message to Faculty and Staff from the Office of the President

Dear Lakehead University faculty and staff,

Since the first days that the COVID-19 impacted us back in March, countless hours of hard work, non-stop virtual meetings, and planning, planning, planning have consumed our lives, including many summer days (and vacations), as we have collectively addressed the innumerable impacts the global pandemic continues to have on our University, the PSE sector, and our communities. The resulting communications, updates, FAQs, and resources were consistently chronicled on our COVID-19 information web page.

I would like to extend my deepest, heartfelt thanks to all of you who responded to the various government and health authorities’ evolving guidelines and recommendations. I can tell you first hand that our past months of adapting our practices and operations, over and over again, so that we could maintain safe and effective University operations amid the ever-changing circumstances of the pandemic resulted in immense pressure on our teams.

Having now fully stepped into fall 2020 and an academic year like none before, I want to assure my own colleagues and all of their staff that their efforts have not been taken for granted, and to acknowledge the massive achievements to date.

As Lakehead's Transition Committee and Work Groups started to roll out our University’s response to the province’s Phase 2 and Phase 3 directives, our COVID-19 web pages were revised and refocused to ensure that students, faculty, and staff have current, forward-facing information tailored to their specific needs.

I also want to recognize Lakehead’s faculty, instructors and staff who have been working to develop creative solutions for delivering instruction, conducting research, and supporting student success. We can anticipate that our learners will face unique and sometimes daunting challenges, in and out of the classroom, as they embrace their studies this year. Delivering quality remote learning experiences and responsive student support services, in person or via technology, will be critical to student retention and success.

For the safety of our students and our entire community, we continue to adhere to all of the regulations issued by our health and government authorities. We are also closely watching the spikes in positive cases across our province and the country. Please do your part to help keep our campuses and communities safe.

To each of you I extend my thanks and best wishes,

Dr. Moira McPherson
President and Vice-Chancellor

September 21, 2020 - Announcement Regarding Winter Term 2021

Dear Lakehead University students,

I want to welcome everyone to Lakehead University and to wish you well as the fall term gets underway. The start of the academic year is always an exciting time and this year is no different even as we adapt to new approaches to learning.

Since the early days of the pandemic, the entire University community has been focused on building high quality online and remote learning experiences for our students. There are also select opportunities for face-to-face experiences on both campuses for learners that can attend in person. I want you to know that everyone at Lakehead is committed to your learning and ultimate success. If you are experiencing challenges of any kind, please do not hesitate to reach out for support.

While you have just begun your fall term studies, I am aware that many of you are seeking clarity on plans for the winter term. The University has continued to consult with local health authorities and has closely monitored the evolution of the pandemic through numerous discussions within the university sector and with all levels of government. At this point, after reviewing the current state and considering potential scenarios over the remainder of this year, the University has decided to continue with a primarily online and alternative delivery model for the winter 2021 term.

I will be working closely with Deans over the next few weeks as we determine specific program-related needs for the winter term. In some areas, there will be opportunities for face-to-face learning in order to achieve learning outcomes and where we can do so in a safe manner. We are particularly focused on being able to safely offer you experiential and practical learning opportunities that can be delivered on campus or in the field. We are also committed to working with students to ensure they are able to graduate in a timely way. More information will be provided as we determine requirements within specific programs.

Our faculty and staff remain committed to providing an exceptional and unconventional learning environment. Your education and safety are always our top priority. As the fall unfolds, I encourage you to visit our COVID-19 information web page tailored to students’ needs and to keep up on the latest updates and FAQs. I also encourage you to connect with your fellow classmates, as well as to get involved in virtual events, programs and groups. In these times, it is important that we stay connected as a community. 

I wish you all the best in your studies.

Sincerely,

Dr. David W. Barnett, D.Sc., P.Eng.
Provost and Vice-President (Academic)

September 3, 2020 - Mandatory COVID-19 Training Module for Students Attending Campus

As students gradually begin returning to our campuses, new health and safety measures are being implemented to safeguard our University community. A critical component of a safe return to campus is a shared understanding of proper measures to protect the health and safety of everyone. To this end, students attending campus are expected to complete a mandatory training module focused on an overview of COVID-19, protecting yourself and others, measures in place on campus, entering Canada/returning from travel, what to do if you have symptoms/exposure to COVID-19, taking care of your mental health and resources available.

Any student attending campus for any reason, including on-campus courses and labs, are required to complete the training module in advance of arrival on campus. Upon completion of the course, students will receive a certificate. Students are advised to keep a copy of the certificate with them to present to course instructors and lab technicians, along with other University personnel if requested.

To access the COVID-19 Training Module, visit mycourselink.lakeheadu.ca and select "COVID-19. Training Module for Students Attending Campus" from the course offerings.

If you have any questions or trouble accessing the module, please contact Student Affairs: admin.vpsa@lakeheadu.ca.

 August 26, 2020 - Lakehead University's Return to Campus Guidelines

As the province allows certain regions, businesses, and organizations to return to limited operations, and eases restrictions to address COVID-19, our Lakehead University COVID-19 Transition Committee continues to develop and implement plans and protocols to gradually allow more people back to our campuses safely and in accordance with health and government recommendations.

As such, the Transition Committee has completed its Return to Campus Guidelines for those returning to work on our campuses.

Informed by health and government authorities, these guidelines will be updated as necessary in order to help ensure that we all promote a safe and healthy work and learning environment.Please review this before returning to campuses. These guidelines serve to complement recent notices about returning to our campuses, including the August 11, 2020 update regarding Lakehead's Masking Protocols and Mandatory Employee Reintegration Training.

The health and safety of every member of our University community is our priority. That is why Lakehead will continue to adhere to current health and government recommendations stating that those who can work from home should continue to do so. If your role may require that you begin coming onto our campuses to work, please make sure to read the Guidelines and stay up to date on Lakehead notices about COVID-19 by visiting our information web page.

August 25, 2020 – Lakehead Thunder Bay Food Services Update

WE ARE OPEN!
Starbucks and the Residence Cafeteria have reopened! We are excited to be serving you again. 

STARBUCKS HOURS
Mon-Fri:  8:00am-3:30pm 

RESIDENCE CAFETERIA HOURS
Mon-Sun:  9:00am-6:00pm;  Closed for Cleaning 11:00am-12:00pm and 3:00-4:00pm 

Residence Cafeteria will be Opening September 3, 2020 with protocols & conditions.
The Residence Cafeteria is open for everyone with made-to-order and retail sales all under one roof.
Stay tuned for our rotating kitchen coming this fall! 

Faculty and Staff
This year our food offering will be similar to previous years but located in the residential cafeteria! You will be able to purchase your food and beverages from the available menu at various stations, while still having the availability to pay with Meal Plan, Declining Balance, Cash, or credit card at the cash station. DID YOU KNOW WE HAVE MEAL PLANS FOR EVERYONE (Students, Faculty and Staff)? 

CaterTrax and CampusDish RevampGrocery and Meals 2 Go
The Grocery and Meals-2-Go program provides employees and students with a convenient on-line ordering system to purchase essential grocery items, ready-to-eat and re-heat-able meal solutions that they can easily pick-up from campus. 

Check out the new website: Lakeheadu.Catertrax.com 

Campus Dish
New easy to navigate website with up to date information on everything Lakehead Dining
You can now purchase meal plans and track your declining balance from CampusDish Check out the new website: Lakeheadu.CampusDish.com

Catering
All catering requests will be organized through the Conference Services office at 343-8799 or by email at conference.services@lakeheadu.ca. Please note that Catering operations will open onSeptember 8.  
Due to Covid-19 restrictions on all catering food & beverage orders, we will require at least one server per order. Minimum one hour service charge; service charge subject to change due to size of event.  

COVID-19 PROTOCOL
To ensure workplace safety & maintain a safe environment to serve our customers, we have implemented the following safety protocols at our locations:  

Health and Safety
We ask that you follow these protocols while in our facilities:
- We'll request your first name & contact phone number for our Patron Log, this will be kept on file for 30 days. 
- Facial coverings are required at Starbucks & Residence Cafeteria. Masks may be removed once you are seated. 
- Follow physical distancing of a minimum 2 metres at all times.
- Follow hand hygiene: we have hand sanitizer available at all locations.  

Staff Monitoring
When reporting to work, staff will complete a questionnaire and temperature check. We will be monitoring our staff for symptoms and any contact with confirmed cases.

Cleaning and sanitizing:
- Residence Cafeteria will be closed twice daily for enhanced cleaning (11am to 12pm, -3pm to 4pm).
- Tables will be cleared, cleaned & disinfected between customers.
- High-Touch Food surfaces and High-Touch Hand contact surfaces will be frequently cleaned & sanitized during service (door handles, countertops, tabletops, sneeze guard, restroom taps, dispensers, light switches, chairs, card machine).

Dining Spaces
- Shield guard will be set up at each location.
- 2-meter distancing implemented between tables.

Signage
Signage will be posted to reflect these requirements and protocols when using our facilities.  

Environmental Sustainability
We are moving towards cleaner alternatives. We revised our takeout program to include bio-degradable, recyclable and compostable products. 

Your Voice Counts
We are always looking to hear back on your experience! Use our Voice of the Customer form to tell us about your food services experience on campus. 

 

The Department of Food & Conference Services and Aramark’s Lakehead Dining Services strive to enhance your day with our various dining options and your events with our catering services. We are always working on initiatives for Food Security, Health & Wellness, and Sustainability to improve the way faculty, staff, students & guests access meals on campus. If you are interested in discussing or joining one of our initiatives, please reach out; if we don’t have the answer for you, we can find out who does! 

 

Follow us on Instagram for News & Updates
@LakeheadDining
@LakeheadConferenceServices 

 

Contact
Food & Conference Services Services   
conference.services@lakeheadu.ca  
807-343-8799 

ARAMARK Food & Catering
aramark@lakeheadu.ca
807-343-8142 

 

August 11, 2020 – Masking on Campus and Mandatory Employee Training

In the coming weeks and months, more students, faculty, and staff will gradually begin returning to our campuses. As such, and in light of recent announcements from provincial and federal health authorities, new health and safety measures are being implemented to safeguard our University community.

While all Lakehead University employees are still to follow the current guidance that indicates if you can work from home you should, below are the measures all faculty and staff must follow if they intend to return to working on our campuses from time-to-time, temporarily, part-time, or full-time.

When you do return to campus, you'll notice that new signage has been put up in many areas to help inform you of some of the changes to our campuses, including new health and safety regulations, the direction to be followed in certain spaces such as stairwells, and other appropriate precautions in keeping with public health authorities' guidelines.

The information on this page is to be considered part of a living document - to be updated, as required, in keeping with provincial, federal, and public health announcements, regulations and guidelines.

Mandatory Reintegration Training

A critical component of a safe return to campus is a shared understanding of proper measures to protect the health and safety of everyone. To this end, staff returning to campus are expected to complete a brief course focused on an overview of COVID-19, health and safety guidelines, and infection control measures.

Masking

Wearing a mask contributes greatly to the reduction of the spread of COVID-19 (in addition to frequent hand washing and physical distancing). Once you have completed your reintegration training and are ready to return to campus, be advised that masks are now to be worn in all indoor public spaces where physical distancing may not be possible.

A mask, or face covering, is understood to be a medical or non-medical mask or similar, partial facial covering such as folded handkerchiefs/bandanas, scarves, and other materials that could serve to cover one's nose, mouth and chin - thereby establishing a barrier to limit the potential spread of respiratory droplets.

Visit the Health Canada information page to learn about non-medical masks and face-coverings, including their appropriate use and limitations.

Exemptions to masking

Where physical/social distancing is certain, here are circumstances when masks or face coverings may be removed in an indoor space on our campuses:

  • If you are working in a private office, or alone in a room. However, a mask should be worn while walking through buildings to and from such private spaces as you never know when you might suddenly come into contact with others.
  • In classroom/class settings, instructors may use their judgement when deciding if masks/face coverings will be required while considering everyone's comfort level, the tasks to be performed, and the need to maintain physical distancing.
  • In office spaces, supervisors may use their judgement when deciding if masks/face coverings will be required while considering everyone's comfort level, tasks, and the need to maintain physical distancing.

Lakehead University also follows the Thunder Bay and Simcoe-Muskoka District Health Units' acknowledgement that masking may not be appropriate or possible for everyone. The following are exemptions defined by these District Health Units:

  • Children under the age of 2 years old, or children under the age of 5 years either chronologically or developmentally who refuse to wear a mask and cannot be persuaded to do so by their caregiver;
  • Individuals with medical conditions rendering them unable to safely wear a mask, including breathing difficulties, cognitive difficulties, hearing or communication difficulties;
  • Individuals who cannot wear or are unable to apply or remove a mask without assistance, including those who are accommodated under the Accessibility for Ontarians with Disabilities Act, or who have protections under the Ontario Human Rights Code (R.S.O. 1990, c.H.19), as amended;
  • Any person who is employed by or is an agent of the Operator of an Enclosed Public Space and is within or behind a physical barrier (e.g. Plexiglass).
  • Anyone who is unable to remove the mask without help;
  • Anyone wearing a face covering that would inhibit the ability to breathe in any way such as, but not limited to, during moderate to intense physical activity (such as running) or activity that would preclude its use (such as swimming); and
  • Individuals who cannot wear face coverings for any religious reasons.

Where to get masks

While students, faculty, and staff are encouraged to obtain their own masks or face coverings, Lakehead University has ordered masks to be given to employees returning to campus. Watch for a Bulletin notice informing everyone how to get your Lakehead mask.

While on campus

When you return to our campuses to work, Lakehead University and public health guidelines maintain that masking, physical distancing, thorough and frequent hand-washing, and disinfecting your private work offices/spaces is the best way to help prevent the spread of COVID-19. Please do your part to help protect others.

Approved disinfectants are available for purchase through Physical Plant.

Hand sanitizer, wipes and disposable masks are available for purchase through the bookstore.

Classrooms

As some courses will be delivered within classrooms as part of hybrid class delivery models, measures are being taken to ensure that such spaces are scheduled appropriately and cleaned between uses. The number of people a classroom or similar space may accommodate will be limited so as to adhere to physical distancing rules.

Enforcement of Health and Safety Measures

On July 13 and 24, 2020, respectively, the Simcoe-Muskoka District Health Unit and the Thunder Bay District Health Unit announced that non-medical masks or face coverings must be worn when entering an enclosed public space. These regulations apply to all employees and members of the public and are issued under the Emergency Management and Civil Protection Act.

Procedures to address violations of social distancing, masking, and other health and safety measures on Lakehead properties are the responsibility of the University and will be enforced through existing codes that protect members of our University community.

Lakehead University's COVID-19 Transition Committee and its Working Groups

Click here to learn more about what Lakehead University's COVID-19 Transition Committee and its Working Groups are doing to help prepare our campuses for our next phase of operations.

July 8, 2020 – Faculty and Staff COVID-19 Awareness Training

As we continue our transition back to campus, the health and safety of our Lakehead community is at the forefront of our planning efforts.

A critical component of a safe return to campus is a shared understanding of proper measures to protect the health and safety of everyone. To this end, a brief course focused on an overview of COVID-19, health and safety guidelines, and infection control measures, has been developed. This course can be found on the main page of your myCourselink (D2L) portal, titled "Covid Awareness Site".

If you do not see the "Covid Awareness Site" listed on your course dashboard in D2L, you can self-register. Navigate to Self-Registration: Academic Support and Training on the dashboard and choose the course from the options.

All staff and faculty are required to review this course content and complete the attestation prior to returning to campus. 

For those who are currently on-campus, please complete this prior to your next shift/return to campus.

For any content related questions, please contact the below:

Ursula MacDonald, Manager, Health, Safety and Wellness
807-343-8010 ext. 8671

Tiffany Moore, Lab Safety Officer
807-343-8010 ext. 8806

Shannon Scott, Human Resources Partner (contact for Orillia)
705-330-4010 ext. 2011

Supervisors, please reach out to these contacts for course completion verifications for your department(s).

Thank you for your ongoing dedication in supporting a safe campus environment,

Adam Shaen, CHRL, MBA, MSc
Associate Vice-President
Office of Human Resources 

 

June 22, 2020 – Update on Fall 2020 Term Delivery 

The following webpage provides an update on what the Fall 2020 (September - December) term will look like by each Discipline listed by Faculty for the Thunder Bay and Orillia campuses. It has been divided into two sections for new incoming undergraduate students, as well as returning and graduate students.

In addition to this resource, the Course Timetable for the 2020/21 academic year has been posted for students to review and begin  course planning.

The delivery mode for Fall 2020 has been outlined for each course.

As we confirm more details, information on Winter 2021 course delivery will be added.

 

May 15, 2020 – Message from the President (Fall 2020)

Fall 2020 at Lakehead University

As we head into the May long-weekend, we turn some monumental corners:  the recent end to a semester that won’t soon be forgotten, springtime temperatures that beg us to go outside, the start of our spring/summer session, and now news about what we should expect in the fall.

September at Lakehead University has always been a time of celebration and beginnings. This fall will be no different as we welcome students, faculty and staff to the start of our 55th academic year. A year of celebration, but one tempered by the global realities that challenge each and every member of our Lakehead community.

As I write this, I must acknowledge that this fall will differ from our previous experiences at Lakehead University in many ways. As Lakehead welcomes students to start the 2020/21 academic year in September, we will continue to operate in an environment shaped by the ongoing global pandemic. We will do so with a focus on prioritizing the health and well-being of our students, faculty and staff as we continue to deliver a high-quality educational experience.

At all stages of our operations, we will adhere to the advice of our local health authorities and guidelines set by the Canadian and Ontario governments. Recently, the Province of Ontario began announcing steps to reopen certain types of businesses and gradually lifting restrictions with a focus on health and safety in Ontario’s communities. While the timing of this reopening phase evolves, Lakehead’s planning for Fall 2020 is influenced by these guidelines. 

Lakehead University is planning for primarily-online and alternative delivery models of courses in Fall 2020.

The Lakehead Approach

Lakehead remains committed to high-quality remote and alternative forms of program delivery and, where possible, in-person experiences such as research labs, experiential learning opportunities, and select courses that can be modified to ensure a high quality and safe learning experience. We understand that our learners have unique needs — now more than ever — and commit to offering educational opportunities designed to provide the Lakehead experience to our students with the same focus on exceptional, inclusive learning that is the foundation of our University. Our Faculties are assessing individual programs and working to build an environment that continues to fulfill our academic mission in teaching and research. As these program plans are unveiled, more information will be shared to assist students in making informed decisions and course selections.

Supporting our Students

As we plan for Fall 2020, Lakehead is working to ensure that the necessary supports are provided for our students, particularly those experiencing financial challenges, or who need extra advising, counselling or wellness supports.

In addition to our own supports, the Government of Canada recently announced a $9 billion economic response to the COVID-19 pandemic that includes the Canada Emergency Student Benefit to be delivered by the Canada Revenue Agency.

Finally, the Province of Ontario has announced that its Ontario Student Assistance Program loans will not require payments from students and no interest will be charged between March 30 and September 30, 2020. Payments students make during that period of time will be applied to paying down the principal of their respective loans.
 

Health and Safety

While we are all looking forward to a return to campus, it is important to stress that health and safety remains our first priority as we continue to ensure that our plans and approach are consistent with provincial public health guidelines. 

Our Lakehead COVID-19 Transition Committee will lead consultation and engagement with stakeholders across the University. The decisions Lakehead University will make in the coming months will be guided by information from our local health authorities while complying with national and provincial laws, guidelines and directives.

As the COVID-19 situation continues to evolve, we will adapt our decisions and preparations in order to provide a safe and healthy learning and working environment for our students, faculty and staff. In this new environment, we must be prepared to adopt new habits of social and physical distancing, hand hygiene, and will have to adapt to the evolving advice and guidance from our Health Units and governments.

Stronger, Together 

Over the past months, every member of our Lakehead community has faced and overcome a variety of personal, and study- or work-related challenges. As a University community, we have united, continuing to deliver high quality programming, and focusing on student success. 

During this time, we have seen an amazing display of innovation, collaboration, resilience and endurance at all levels of the University. Our campuses have remained secure, clean, and welcoming to those students who still call our campuses home. Many Lakehead services have transitioned to virtual environments to ensure continuity of programming, student financial aid and wellness supports. We have advanced COVID-19-related research and worked to support our local health care system.  

Lakehead continues to be an integral part of the Thunder Bay, Orillia and regional communities. As such, we have not lost sight of the key educational partnerships we have in Simcoe County and Northwestern Ontario and the strength of these collaborations in building a network of opportunities for learners across the region. We will also continue the important community service and research programs in place and look to expand our relationships as our communities strive to address the challenges of our COVID-19-impacted world.  

We have been through a lot together in these last eight weeks. 

Looking ahead, I am excited to see how Lakehead can continue to create enriching experiences this fall. I know I speak for all of us at Lakehead when I say we look forward to ongoing engagement as we look towards Fall 2020.

 

Thank you and be well,

Dr. Moira McPherson
President and Vice-Chancellor
Lakehead University

 

May 11, 2020 – Beginning the Spring/Summer Semester and Updates

To new and current students, welcome to the spring/summer semester at Lakehead University! And congratulations to those of you who recently wrapped up your 2019-2020 academic year.

We are excited to have fully launched the semester and are looking forward to delivering high quality programming and supporting your Lakehead student experience.

Construction resumes on Athletics Expansion Project

Over the past week, there have been clear indications that Ontario is preparing to slowly and carefully open sectors of the economy. On May 1, the Ontario government announced that certain businesses and workplaces are able to reopen as long as they comply with public health measures and operate safely during the COVID-19 outbreak. Those permitted to return to work include some essential construction projects, including our Thunder Bay Campus’s Athletics Expansion project. Construction will resume this week.

 

Lakehead University continues to Support Health-care Providers

In recent weeks, members of our University community have demonstrated support for health care providers in Thunder Bay through PPE collections, the manufacturing of PPE parts, and related research. Lakehead University and our Hospital recently signed an agreement to provide temporary accommodations for hospital staff who need such accommodations outside of their family home. Those who would like to be considered for offsite accommodation must contact Occupational Health & Safety.

If temporary space is required, hospital staff would only be able to use the University apartment building units that are completely separated from other campus living spaces. This arrangement will not apply to hospital staff if they have been diagnosed with COVID-19, or are deemed highly presumptive as a result of work-related exposure.

The University extends gratitude and appreciation for everything frontline health-care workers are doing to manage this pandemic.

 

Looking forward to Fall 2020

As the impacts of the COVID-19 pandemic continue to affect universities around the world, we want to assure everyone that whatever uncertainties lie ahead in the spring and summer months, our University is keenly focused on welcoming new and returning students to Lakehead this fall. 

The safety and well-being of our community remains our top priority.  Lakehead University will continue to plan for, and deliver, all programming and operations in accordance with health and government advisories and recommendations. 

With the right plans and the right execution, we will maximize the continuity of our operations, academic programming and our students’ success. 

 

April 24, 2020 – Provost's Message to Students

To Lakehead University students,

I would like to take a moment to congratulate you on the completion of your courses and exams. 

This semester has seen our campuses, classrooms, offices, and each other, transformed by a pandemic that quickly changed our entire world, however we got through the semester together.

In the face of tremendous uncertainty, I was so proud to see how each of you persevered, continued to engage with your instructors, and worked hard to complete your studies and exams.

It is clear to me that the challenges we’ve contended with impacted you significantly. 

For many of you, changes to your academic life were happening while you dealt with a range of issues from moving home to concerns about technology and internet, and personal concerns for family and friends. Your resiliency has been inspiring, and I wanted you to know that I speak on behalf of many who recognize your hardships, acknowledge your achievements, and congratulate you on your successes. Be proud of your accomplishments and take a moment to celebrate as you have now completed the term.

Our faculty and staff’s commitment to you has never wavered, and we hope our existing supports, as well as those we have developed since the onset of the pandemic, have helped you overcome obstacles.

I invite you to avail yourself of the option to consider and select how your course will be graded. I encourage you to seek counsel from your program advisor on the best course of action to support your future goals. We also have a wonderful suite of spring and summer courses being offered online to assist you in furthering your academic objectives. 

If you are not returning for spring or summer courses, please enjoy your break, take the time to connect – safely – with friends and family, and reflect on our shared experience as we all plan for the future.  To that end, as we look forward to welcoming you back in the fall, I want you to know that all of our faculty and staff are hard at work to ensure you have an exceptional start to your 2020-2021 academic year. 

Congratulations again on completing your courses and exams! 

 

Stay safe and be well,

David Barnett
Provost and Vice-President (Academic)
Lakehead University

 

April 17, 2020 – Extension of Required On-site Services Model at Lakehead University

On March 19, Lakehead University's campuses transitioned to a required on-site services model that was to last until April 30, and on March 25 we announced that "until further notice, only those employees who need to be on site to sustain current operations will be able to continue to work on our campuses. All other employees, including faculty, should work remotely."

As we continue to follow the latest information, advisories and recommendations from health and government authorities, and in light of the Province of Ontario's recent announcement to extend its state of emergency until May 12, Lakehead University will remain in a required on-site services model until further notice.

As outlined in previous updates, until further notice:

  • Consistent with our update on March 25, and until further notice, only those employees who need to be on site to sustain current operations will be able to continue to work on our campuses. All other employees, including faculty, should work remotely.

  • All buildings on our Thunder Bay campus, except for the University Centre and ATAC, have been secured with access restricted to persons with cards, keys, or with assistance from Lakehead Security Services; and

  • At our Orillia campus, Heritage Place is secured; the Orillia Cafeteria is open for food service take-out only; Orillia Residence is only accessible with an access card; and Simcoe Hall is open, however limited to the first floor.

 

It is our responsibility to do as much as we can to minimize the risk of the spread of COVID-19. This means continuing to keep any necessary visits to our campus to a minimum unless otherwise authorized to do so.

Please refrain from gathering in groups, and exercise proper physical distancing and good hygiene practices as per health unit recommendations.

We wish all our students success in these final days of our examination period.

 

April 10, 2020 – Message from President McPherson

Good afternoon Lakehead Community,

As we launch into the long weekend I have been reflecting on the past weeks and wanted to send a few words of acknowledgment and encouragement.

Springtime at Lakehead, and indeed across the country, certainly came in like a lion, with a roaring change in how we live, work, and learn. We have all been glued to the stories unfolding about the global pandemic and absorbed with how it is affecting ourselves and those closest to us.

But members of our Lakehead community have been busy weaving stories of their own. I have witnessed how our students, faculty and staff have demonstrated in so many ways the compassion, resilience and spirit that makes us a great place to study and work, and amidst the stress and change we have much to be thankful for.

With the vast majority of us working and studying remotely, we are well on our way to completing the winter semester – a remarkable accomplishment and one that will go down in the history books at Lakehead and universities around the world!

Last week we launched our Student Relief Fund to help Lakehead students facing serious financial stress. In one week, we have raised $75,000 (and counting) from over 260 members of our internal community, and the process to allocate these funds to students in need is already underway. We are not done and have plans to double the gifts raised!

This week, Lakehead University and the Northern Ontario School of Medicine organized and collected hundreds of boxes of personal protective equipment (PPE) for health care providers in Thunder Bay, Northern Ontario, and Orillia to help with the shortage of such supplies caused by the COVID-19 pandemic. You can read the whole story in our Campus Connection.

And now, in collaboration with our talented faculty and staff across both campuses, we are launching a full suite of engaging and high-quality spring/summer term courses. Our Admissions and Orientation Teams are keenly focused on ensuring a fabulous transition for students starting their University experience or continuing their studies in the upcoming fall. 

Finally, I am thankful for the upcoming long weekend. I hope you find time to enjoy it, as well, whether it is taking a moment for yourself while studying, enjoying a good book or a walk, or ‘Zooming’ with family and friends.

My thoughts are with you. Be healthy and stay safe.

 

Sincerely,

Moira McPherson, PhD
President and Vice-Chancellor


 

April 9, 2020 – Lakehead University Parking Fee Suspension and Credit

Thank you, students, faculty, and staff for your commitment and willingness to do what is necessary for the health and safety of our University community during the COVID-19 pandemic. In recognition of this, please be advised that effective May 1, 2020, all Lakehead University parking lots at both our campuses will be free (including metered parking spots) until further notice.


Temporary Suspension of Payments and Credits

For those of you who have parking fees deducted by payroll deduction, these deductions will automatically cease on May 1, 2020 and remain suspended until the free parking period has ended.

For those of you who purchased an annual parking permit, you will be credited a pro-rated amount from May 1 through to the end of the parking free period.  This credit will be automatically processed after the parking-free period has ended and applied to your next annual parking permit purchase. 

For more information, please contact Security Services.

 

April 8, 2020 – Message from President McPherson

To our Lakehead University Employees and members of our Board of Governors,

The response from our Community to our April 3rd call to support our Student Relief Fund has been wonderful! 

I am touched by those of you who have shown our students how much we care about their success. My deepest thanks to each of you who have already given. 

I urge those of you who have not yet given to consider a gift, no matter the amount, to support our students experiencing serious financial stress. Many of our students have already submitted a request for assistance through the Student Relief Fund.

Let's continue to show our students that we are here to help them.

Thank you, 

Moira McPherson, PhD
President and Vice-Chancellor

April 7, 2020 – Lakehead University Spring and Summer courses being delivered remotely

To all Lakehead University Students,

As part of our ongoing commitment to the health and safety of our students, instructors, and the wider community, and while continuing to assess and respond as best as possible to the ongoing uncertainty surrounding the COVID-19 pandemic, please be advised that Lakehead University's Spring and Summer courses will be provided in a remote delivery format.

Following a thorough review of our scheduled Spring and Summer courses, the majority of originally scheduled offerings will be conducted online and meet the intended learning objectives so as not to compromise your learning opportunities.

While there are very few courses that cannot be delivered remotely this Spring/Summer, we have added new courses in order to continue to provide you with a range of options.

Please see the updated Spring and Summer session timetable.

Students registered for a Spring or Summer course that will not be delivered remotely have been notified of these changes.

If you have any questions, please contact the Office of the Registrar.

International students with questions regarding their online course registration as related to their immigration status, please visit https://www.lakeheadu.ca/international/online-communityhttps://www.lakeheadu.ca/international/online-community.

Thank you,

Dr. David Barnett
Provost and Vice-President (Academic)

April 3, 2020 – Message from President McPherson: Student Relief Fund

Dear Lakehead University Employees and Members of the Board of Governors,

In recent weeks, our Lakehead community has come together in incredible ways to face the realities of the rapidly-evolving COVID-19 pandemic. While we have focused on ensuring the delivery of vital services and ongoing education to our students through online and remote methods, and are ensuring that our residences and food services remain accessible, we know that many students are facing extraordinary challenges. Those students who are far from home and in isolation on our campuses or in our communities have had their worlds turned upside down. 

Today I am pleased to share that I, along with the Lakehead University Student Union, the Alumni Association and members of our leadership teams have launched the COVID-19 Student Relief Fund.  I am respectfully reaching out to all of our Lakehead faculty and staff, and to members of our Board of Governors, to join us in helping those Lakehead students who may be facing significant hardships due to the impact of the COVID-19 pandemic. 

If you are interested in supporting the COVID-19 Student Relief Fund, please visit Lakehead University’s COVID-19 information website and click the button to donate to this Fund.

Thank you for helping to support our students in need.

We are stronger together, 

Moira McPherson, PhD
President and Vice-Chancellor

  

STUDENTS EXPERIENCING URGENT FINANCIAL NEEDS RELATED TO THE COVID-19 PANDEMIC

You may be eligible for relief through the new Lakehead COVID-19 Student Relief Fund. Bursaries will be awarded to assist with their travel, living and other expenses depending on available funds and students' demonstrated financial needs. Please visit Lakehead University’s COVID-19 information website and click the button to apply.

 

* In an effort to mitigate potential phishing attempts related to our Student Relief Fund, the above message will be the only direct email invitation from President McPherson to participate in this initiative. The donation page and students’ application for assistance should be accessed through Lakehead’s COVID-19 information website.

April 1, 2020 – Temporary Grading Scheme for Year-Long 2019/2020 and Winter Term 2020 Courses

Lakehead University recognizes the extraordinary challenges you, our students, are  facing during these unprecedented times and the impact it has had on your learning and overall well-being.

In recognition of this, the Senate of Lakehead University has approved a Temporary Grading Scheme under Exceptional Academic Measures for Year-Long 2019/20 and Winter 2020 Courses. This Grading Scheme will provide you with flexibility to account for your unique academic and personal challenges faced as well as aid in mitigating additional stressors as you work towards completing this academic year. 

For more information on the Grading Scheme and how it will work, please visit https://www.lakeheadu.ca/studentcentral/exams-grades/temporary-grading-scheme

It is highly recommend that you reach out to Student Central (studentcentral@lakeheadu.ca) and your Faculty Advisor/Program Chair to learn more and discuss your individual circumstances and future goals.

 

March 31, 2020 – Securing campus buildings effective March 31 and until further notice

In our ongoing efforts to respond to the advice, recommendations, and announcements by health and government authorities about the current pandemic, Lakehead University is taking further steps to ensure the health and safety of our campuses.

Effective today, March 31, at 6:00pm, and until further notice, all buildings on our Thunder Bay campus, except for the University Centre and ATAC, will have access restricted to persons with cards, keys, or with assistance from Lakehead Security Services.

On our Orillia campus, Heritage Place is secured; the Orillia Cafeteria is open for food service; Orillia Residence is only accessible with an access card; and Simcoe Hall is open, however limited to the first floor.

Those without cards or keys who need access to these buildings may contact Security Services to be granted entrance.

Please continue to follow updates posted on our COVID-19 information web page, and follow advisories and recommendations being shared by our regions’ health units, as well as various levels of government.

March 27, 2020 – Message to students from the Provost

Dear Lakehead University students,

Lakehead University’s priority is the health and safety of our students, faculty, and staff. We are doing everything we can to assess and address options to further assist those of you experiencing challenges or difficulties during this unprecedented and particularly stressful time.

Lakehead students are able to complete their courses and examinations remotely, and our University’s residences remain open for those who are not able to travel home. In addition to emails detailing the variety of services available to you, including academic supports, Financial Aid, Food Services, and Health & Wellness Services, we continue to provide information, resources, and answers to frequently asked questions on our COVID-19 information web page.

In closing, I would like to echo President McPherson’s recent message to the University community and acknowledge your resilience in recent weeks. Everyone at Lakehead University is doing what they can to support you so that you have the opportunity to complete your program’s requirements and make it to the end of the semester successfully.


Be well and all the best,

Dr. David Barnett
Provost and Vice-President (Academic)
Lakehead University

March 26, 2020 – Spring Convocation 2020

Convocation is a special time where our University community, family and friends come together to celebrate and share the accomplishments of our exceptional Lakehead University graduates.

Unfortunately, with the ongoing uncertainties related to the COVID-19 pandemic, it will not be possible to hold our Spring Convocation ceremonies originally planned to take place in May/June 2020. It is our hope that we will be able to reschedule Convocation ceremonies for sometime this Fall. Further details will be shared once available.

Lakehead University students eligible to graduate will still have their degrees conferred in spring 2020 following approval at the Lakehead University May 2020 Senate meeting.

Enrolment Services will contact graduating students with further details and information.

For any questions related to Convocation and Graduation, please contact convocation@lakeheadu.ca.

Please review the Current Students FAQ section of this web page for more information.

March 24, 2020 – Operational Update

In light of the Province’s recent communication, Lakehead University is taking measures to further limit access to our campuses, effective March 25.

First, we wish to assure our students that Lakehead University continues to ensure the delivery of, and opportunity to complete, courses using online and alternate remote delivery formats, and to provide them with remote supports and services as previously outlined. Students who stay in Residence will still have access to the services they rely on, including food services, and health and wellness supports. 

Thank you everyone, for all the work that we have already done over the past week to move to a remote operations model.

As of March 25, and until further notice, only those employees who need to be on site to sustain current operations will be able to continue to work on our campuses. All other employees, including faculty, should work remotely.

Staff who provide required services will be so designated by supervisors responsible for those services. Supervisors are responsible for assigning duties to be carried out and making reasonable arrangements for the protection of essential staff. If you have any questions, please contact your supervisor.

Questions about research continuity in on-site research laboratories should be directed to the Office of the Vice-President (Research and Innovation).

Lakehead University continues to assess the situation. Please continue to monitor your Lakehead University email and our COVID-19 web page for updates.

Students, faculty, and staff are reminded that Lakehead’s Student Health and Wellness Services, and the Employee & Family Assistance Program teams are still operating and available to you. For these and more resources and information links, see the Resources and Information section our COVID-19 web page.

March 20, 2020 – Message from President McPherson

Dear members of our Lakehead University community,

This past week has seen our University community come together in incredible ways as we have faced the realities of the rapidly-evolving COVID-19 pandemic. Allow me to take this opportunity to acknowledge the exceptional work that our University has undertaken to ensure the delivery of vital services and ongoing education to our students.

Thank you to our faculty, instructors, and staff for transforming our in-person and classroom learning environments to online and remote formats; to our Technology Services Centre team that succeeded in providing many of our employees with the platforms necessary to work from their homes and still maintain the services our students rely on; and to our housekeeping staff and contractors who have stepped up the frequency of cleaning and servicing of our campuses to help keep us safe. Finally, my thanks for the dedication and spirit of our staff who have been required to continue to work on our campuses to ensure the continuity of core University operations.

To our students at home and in our residences, I applaud your resilience. I know the past week has resulted in many necessary changes and has been unlike anything you may have imagined when you started the winter semester. Your health and well-being as we continue to respond to the province’s state of emergency remains our priority. Our campuses' services continue to be accessible. Everyone at Lakehead University is doing what they can to support you so that you have the opportunity to complete your program’s requirements and make it to the end of the semester successfully.

Please take care of yourselves. Be kind and patient with others.

 

You and your families are in my thoughts,

Dr. Moira McPherson
President and Vice-Chancellor
Lakehead University

 


 

REFRESHED COVID-19 INFORMATION WEB PAGE AND FAQS

This COVID-19 information web page has undergone a refresh in order to clean up and better organize the growing number of updates, resources, and frequently asked questions (FAQs) being received by various units across Lakehead University’s campuses from students, faculty, staff, and researchers.

Atop this page is a reorganized list of links to help you find the information you need and answers to the most common questions.

Please continue to adhere to advisories and recommendations being shared by our local Health Units, as well as the Province and Federal government.

 

March 18, 2020 – Travel Advisory for Lakehead University Employees Only

Last updated: March 18, 2020, 1:55 p.m.

At this time, Lakehead University will not be approving any work-related travel by employees until further notice.

If you have any questions, please speak to your supervisor.

 

March 17, 2020 (3:05pm) – Lakehead University moving to a required on-site services model

With the rapidly-changing COVID-19 pandemic and in support of both federal, provincial, and municipal advisories to help mitigate the spread of the virus, Lakehead University continues to do its part in this regard, with the health and safety of our community at the forefront.

By Thursday, March 19, Lakehead University will transition to a required on-site services model. All other employees that are not required to be on-site, and are able to work remotely at home, should do so.

The units below have been identified as required on-site services at both our campuses:

  • Student Health & Wellness
  • Residence Services
  • Food Services
  • Student supports
  • Security Services
  • Animal Care Facility
  • Financial Services
  • Physical Plant
  • TSC
  • Executive Team

*This list is subject to change based on ongoing review and needs. 

Supervisors of required on-site service areas will be identifying roles within these units that will need to continue working on campus.

All employees that are not required to be on-site, and are able to work remotely at home, should do so.

Supervisors will work with their respective teams on scheduling and other matters that arise.

Guidelines for employees working at home will be provided by supervisors.

Unless otherwise communicated, this decision will be in effect until April 30, 2020.

Students are reminded that Residence Services, along with many other University services and facilities, remain open. 

March 17, 2020 (3:00pm) – Lakehead University closes library buildings and transitions to remote service delivery

Lakehead’s libraries are committed to ensuring the safety of our University community. We support students, faculty and staff as they work to complete the term.

All Lakehead libraries, including the Archives, Chancellor Paterson Library, Thunder Bay Education Library, Orillia Education Library, Law Library, and Harvie Legacy Library (Orillia) are transitioning to remote service delivery effective March 19, 2020 until further notice.

The Library will support users online and will deliver services through alternative ways. 

During this period of remote service delivery, all online resources and services will be accessible, including:

  • All electronic journals/databases, and e-books
  • Omni search tool
  • Ask Us service
  • Subject guides

Remote supports are available through the Library support page and TSC Help Desk.

Liaison Librarians have been providing research and reference assistance for many years and will continue to provide this assistance online and through Zoom meetings. They will expedite course reserves processing and copyright clearance as possible.

In addition, all loaned materials will have their due dates extended automatically.

March 17, 2020 – Lakehead Athletics facilities closed until further notice

As Health Canada and our communities’ respective Health Units continue to advise the public to exercise social distancing in order to reduce the transmission of COVID-19 between people, effective Tuesday, March 17, and until further notice, Lakehead Thunder Bay’s Athletics facilities, programs and services will be closed to all varsity, public, recreational, and club activities.

Closed facilities include the CJ Sanders Fieldhouse, The Hangar (including workout space and studio), the pool and workout gym, the Bora Laskin (Faculty of Education) gym, and the PACI gym.

Spaces remaining open include administrative and faculty offices, and the Sports Medicine Clinic.

Should members need access to their lockers, please contact erstaff@lakeheadu.ca to make arrangements.

This decision is in addition to previous notices to postpone or cancel large public gatherings, and restrict other activities and events on our campuses.

Students wishing to travel home

At this time, we encourage any students who are considering making arrangements to travel home, to proceed with making those arrangements. Instructors, and/or Program Chairs or Directors will be reaching out to communicate specific instructions regarding online or alternate distance delivery methods associated with courses.

If you have specific questions related to your academic program’s requirements, we encourage you to email your Program Chair/Director.

Residence Services along with many other University services and facilities remain open.

March 15, 2020 – Recommendations to travellers

Travellers arriving in / returning to Canada

As we continue to closely monitor the spread of COVID-19 in the regions around our campuses and across Canada, we are asking all University community members to adhere to Health Canada’s recommendation to those arriving in Canada from other countries as you could have come into contact with COVID-19 while abroad.

First, inform your supervisor of the date of your return to Canada.

Upon return to Canada, you will need to:

  • Self-isolate for 14 days after your return.
  • Monitor your health for fever, cough or difficulty breathing.
  • Wash your hands often for 20 seconds and cover your mouth and nose with your arm when coughing or sneezing.
  • If you develop a fever, cough or difficulty breathing within 14 days, continue to isolate yourself from others, and immediately call your region’s District Health Unit and follow their instructions carefully.

In addition, if you return from Italy, Iran, or Hubei province (China) you will be asked to contact the public health authority in the province or territory where you live or are staying within 24 hours of arriving in Canada and to provide your contact information.

 

Travellers planning to leave Canada

The Public Health Agency of Canada is recommending that travellers avoid all non-essential travel outside of Canada. Many countries are reporting community or widespread transmission of the virus that causes COVID-19. In some countries, travellers may have limited access to timely and appropriate health care should they become ill. Local authorities may impose control measures suddenly, including movement restrictions such as quarantine.

March 13, 2020 (2:00pm) – Message from President McPherson

Dear members of our Lakehead University community,

Since December 2019, Lakehead University has been working through its emergency planning processes to assess and be prepared to respond to the emerging COVID-19 pandemic.

Following recent developments and our ongoing contingency planning at Lakehead, we have updated the next phase of our Institution’s action plan in response to COVID-19.

I am writing to provide an important update, and will focus on the most important elements as of March 13.

Lakehead University is cancelling classes on Monday, March 16 and Tuesday, March 17 to provide instructors, faculty, and academic support staff the time to prepare to deliver course content in alternative ways. Any exams scheduled during this time period will be rescheduled. The University is preparing to provide workshops and specific support to assist instructors with preparations for other modes of course delivery.

Starting Wednesday, March 18 and for the remainder of the term, Lakehead University will be delivering all of its courses using online or alternative modes of delivery.

We recognize that specific academic programs may have unique requirements that need alternate solutions. These will be developed and communicated early next week.

Our University campuses (Thunder Bay and Orillia) remain open. Residences and all of our facilities, including but not limited to libraries, research facilities and laboratories, athletics facilities, food services, and Health and Wellness Services all remain open. Please direct any specific questions to your supervisor. All other Lakehead University events are to be considered on a case-by-case basis. Faculty and staff should continue to report to work as usual.

You are strongly encouraged to adhere to public advisories and recommendations, including washing hands frequently and avoiding touching one's face. I remind everyone that you should stay home if you feel ill.

If you begin to exhibit COVID-19 symptoms — fever, cough and respiratory distress — contact your local health unit (see contact information at bottom of Lakehead’s COVID-19 information and updates page) and reduce contact with others by isolating yourself.

The health and safety of our University community is paramount as we continue to help ensure the continuity of our University’s operations. Please continue to monitor your Lakehead University email and this web page for updates.

While the measures outlined above are a reflection of extraordinary circumstances, I believe Lakehead University’s faculty, staff and students have the collective strength to come through this with resolve. Being part of Lakehead University means that we work together to create an inclusive, accessible and safe environment for all.

I am grateful to all members of our University community who are working together to help us during this rapidly-changing situation.

Sincerely,

Dr. Moira McPherson
President and Vice-Chancellor
Lakehead University

March 13, 2020 (10:00am) – Lakehead postpones March Break recruitment events at both campuses

Thunder Bay: March 16 - 18, 2020

Orillia: March 17 - 19, 2020

Following the University’s decision to take steps to help ensure the health and safety of its students, faculty and staff by postponing or canceling all large public gatherings until further notice, Lakehead’s Undergraduate Recruitment team is postponing all planned March Break recruitment events at both campuses.

These events are intended to be rescheduled later in 2020, and Undergraduate Recruitment will be in touch with prospective students and their families who were slated to come to our campuses next week, as soon as possible.

Our Undergraduate Recruitment team looks forward to showcasing the Lakehead University experience as soon as it is appropriate.

March 12, 2020 – Cancellation/Postponement of Events and Activities

Following the recent decision to postpone large public gatherings on both Lakehead University campuses until further notice per the Government of Canada’s risk-determining guide for proceeding with large gatherings, please check the Events Calendar for changes to upcoming activities and events.

March 11, 2020 – Lakehead University’s COVID-19 Updates, Resources and Information webpage

Health units in Thunder Bay and Orillia at the time of this notice maintain that there have been no cases of COVID-19 in these two communities, and the Public Health Agency of Canada maintains that the risk to Canadians is low.

In light of the World Health Organization’s announcement that COVID-19 is now considered a global pandemic, there are a number of preparations that all faculty and staff are being asked to consider.

While there have been no significant changes to the University’s standard operations, we wish to be prepared for potential changes.

Preparations may include readying to temporarily suspend classes and move to other modes of course delivery, and considering how faculty and staff may work remotely.

The University remains committed to providing students with the opportunity to continue their studies and complete current course requirements.

Should a case of COVID-19 be identified in Thunder Bay or Orillia, Health Unit staff will ask the affected person about their recent activities and reach out to people and places they were in contact with.

You are strongly encouraged to adhere to public advisories and recommendations, including washing hands frequently and avoiding touching one's face.

If you begin to exhibit COVID-19 symptoms — fever, cough and respiratory distress — contact your local health unit (see contact information at bottom of Lakehead’s COVID-19 information and updates page) and reduce contact with others by isolating yourself.

The health and safety of our University community is paramount.

Please continue to monitor your Lakehead University email and this web page for updates.

OPERATIONAL CHANGES EFFECTIVE MARCH 12, 2020

With an abundance of caution during a rapidly-changing situation, Lakehead University is taking pre-emptive steps to help ensure the safety of its students, faculty and staff, as well as the ongoing operations of our University.

Large Public Gatherings

Effective immediately, Lakehead University is postponing large public gatherings on both campuses until further notice per the Government of Canada’s risk-determining guide for proceeding with large gatherings.

If you have any questions about a planned large public gathering, please contact your supervisor.

Travel

Lakehead University will not support travel to regions with a Level 3 advisory or greater.

Approval of all work-related international travel by Lakehead employees will be considered on a case-by-case basis.

Approval of all University-related international travel by Lakehead students is being limited and will be considered on a case-by-case basis.

Lakehead International will continue to engage with students who are currently studying abroad on an individual basis.

Students, faculty and staff are advised to remain up to date on world travel advisories.

January 30, 2020 – Information About Coronavirus

Lakehead University is closely monitoring developments regarding the novel coronavirus (2019-nCoV) and believes it is important to understand the facts about this new strain of coronavirus. While this new strain of coronavirus is believed to have originated in the Province of Hubei, China, the situation is a global concern that can affect any group of people.

We want our University community to be properly informed so we can act appropriately and come together and support each other.

At this time, our thoughts are with students, faculty and staff who may have family or friends directly affected by the situation.

Please be reminded that October to March of any year is cold and flu season. As is always good practice during this time of the year, wash your hands frequently, stay home when sick, and exercise proper cough and sneeze etiquette to prevent the spread of any illness.

Information shared by Public Health Ontario about the coronavirus states that the risk to Ontarians is considered low, and there are no confirmed cases in Thunder Bay or Orillia at this time.

Health Canada has created an Information Sheet and Frequently Asked Questions web page to inform Canadians about the coronavirus, including:

  • symptoms to watch for,
  • how it may be contracted,
  • how you can protect yourself, and
  • precautions one can take while travelling.

If you believe you have been exposed and are experiencing symptoms, please contact:

  • Simcoe Muskoka District Health Unit: 705-721-7520
  • Telehealth Ontario: 1-866-797-0000, or
  • your Primary Care Provider

Tell them your symptoms and your travel history and they will provide advice on what you should do.

FAQs for Students

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Class Sizes (updated August 20, 2020)

How many students will be allowed per class?

In light of government and public health guidelines, there will be no more than 50 students in a class. However, based on course enrolments, we will have much lower class sizes ranging from 3 to 20. Additionally, courses will be in classrooms that will ensure 2m physical distancing.

Academic Program Delivery  (updated Sept. 28, 2020)

What is the plan for Winter 2021 program delivery?

The University has continued to consult with local health authorities and has closely monitored the evolution of the pandemic through numerous discussions within the university sector and with all levels of government. At this point, after reviewing the current state and considering potential scenarios over the remainder of this year, the University has decided to continue with a primarily online and alternative delivery model for the winter 2021 term.

Over the next few weeks we will determine specific program-related needs for the winter term. In some areas, there will be opportunities for face-to-face learning in order to achieve learning outcomes and where we can do so in a safe manner. We are particularly focused on being able to safely offer you experiential and practical learning opportunities that can be delivered on campus or in the field. We are also committed to working with students to ensure they are able to graduate in a timely way. More information will be provided as we determine requirements within specific programs.

Are there any courses that are being delivered on-campus?

Yes, there are a select number of courses delivered on-campus for the Fall term. Please refer to the Course Timetable - the Mode of Delivery for each course is outlined.

Is there a possibility that online courses will switch back during the Fall term to physical courses on-campus?

In order to ensure students can prepare and plan appropriately, the courses designated as online (Zoom or Web) will not be changed mid-way to on-campus, in-person delivery. The mode of delivery for the course will stay the same despite changes in circumstances of COVID-19.

If a year-long course is delivered via zoom will it continue to be delivered this way all year?

Yes, it will be the same mode of delivery for the full year.

Will students be expected to physically attend their courses even if they don't feel comfortable doing so due to Covid-19?

Alternate arrangements for all courses are being made to accommodate students that will not physically be attending courses.

If I have courses that are back to back, will I have enough time to get to my following class on time?

Yes! All of our campus buildings and classrooms are a close walking distance from eachother. Additionally, instructors normally end class 5-10 minutes before the end time to give students ample time to get to their next location.

Will we be able to communicate with our professors to ask questions and discuss classes, grades, future goals, etc? And how can we be in touch with them?

Yes, your instructors will continue to be available to assist and provide you with guidance in your course. Instructors will continue to offer office hours and a variety of ways to connect virtually. Your instructor will provide you with this information in the course outline.

Will Lakehead be moving to primarily online delivery even after the pandemic is over, or will phyical classes return to normal at some point in time?

Lakehead University is committed to returning to normal operations, which includes on-campus, in-person course delivery as soon as we are able to.

What are ‘online’ and ‘alternative’ delivery modes? What is the difference between these two and what can I expect as a student?

Online and alternative courses are delivered online in either synchronous or asynchronous formats. All content of the course, learning activities and assessments are delivered online providing the greatest flexibility for student learning. 

In synchronously delivered methods, the instructor and students are all online at the same time, and the material is delivered in real time using methods such as video. You can ask questions, take tests, or participate in discussions online while the instructor is available to assist you. 

In asynchronous delivered methods, online course delivery is self-paced with course materials (lectures, readings, forums, assessments, etc.) made available for you to access and engage with on your own schedule. There are still deadlines, and some instructors will release materials on a week-by-week basis rather than all at once, but you can usually decide how and when you will work through the course materials. 

Alternative modes may also include compressed delivery of courses, flipped classrooms, and other pedagogical approaches but are still based on synchronous or asynchronous online delivery.

With all of these delivery modes, students attending Lakehead University in the fall can expect to receive a quality learning experience and the ability to achieve the learning outcomes associated with their program.

Will co-op and placements that are required by the program continue/start in the fall?

Our Academic Units are working with industry and community partners in preparing to offer co-op and placements through alternative delivery formats so that students can begin in the fall. Where it is not possible to do so, co-ops and placements will be deferred to the Winter 2021 term.

What can I expect for Fall 2020?

We are looking forward to welcoming new and returning students to Lakehead University in fall 2020. Our mission to be an innovative comprehensive university that provides an education that is about how to think, not what to think, has never been more relevant!

Lakehead’s Admissions and Orientation teams are keenly focused on ensuring a fabulous transition for students starting their University experience or continuing their studies in the upcoming fall. Our talented faculty and staff at our Thunder Bay and Orillia campuses are hard at work preparing our 2020-2021 programs and courses.

As we continue to follow the changing circumstances regarding the pandemic, we will share further details and ensure timely updates.

Is there a possibility that online courses will switch back during the Fall term to physical courses on-campus?

In order to ensure students can prepare and plan appropriately, the courses designated as online (Zoom or Web) will not be changed mid-way to on-campus, in-person delivery. The mode of delivery for the course will stay the same despite changes in circumstances of COVID-19.

Exams (updated September 18, 2020)

Will we have the option to take exams on campus?

For courses that are delivered online, the exams will also be online. Exams taken on-campus will only be offered for courses that have an on-campus delivery option

When it comes to writing midterm exams and final exams should I expect that they will be online?

Yes, for any course delivered online, the midterm exams, tests, final exams, etc will also be online.

If I get sick and am unable to write an exam, what do I do? 

Lakehead University has temporarily suspended the need for a student who is ill to provide a Certificate of Illness or Incapacitation completed by a Medical Professional as per University Regulation IV “Examinations – Missed Examinations Due to Illness or Other Extenuating Circumstances”.

If you become ill and need to defer an exam, you will:

  1. Inform your instructor(s) directly by email from your lakeheadu.ca email prior to their exam;
  2. Within the email provide a self-declaration affirming your illness to be true (see sample email below that you will need to provide in order for your instructor to accept your self-declaration for the purposes of rescheduling their exam);
  3. As soon as you have returned to good health, you will immediately contact your instructor(s) to arrange a new exam date.

Student Self-Declaration Email:

I am submitting this self-declaration as a request made in good faith for academic consideration due to illness that has temporarily impaired my physical health and ability to write my exam/test as scheduled.

By making this declaration I am affirming these statements to be true. Once I have returned to good health, I will contact my professor directly via email to arrange a new exam date. 

I understand that providing any false or misleading information, or using this self-declaration to delay or avoid fulfilling academic requirements, constitutes a breach of academic integrity as outlined in the Lakehead University’s Academic Integrity and Policies.

Courses & Registration  (updated June 26, 2020)

How and when will I know which of my classes will be online and which will be on-campus / face-to-face? How soon will I be told, and if a class is being delivered in person, am I required to travel to Orillia or Thunder Bay to join my classes? Can I choose not to attend on-campus and take online courses only? Can I defer my on-campus courses until next year?

The course timetable for the 2020/21 academic year has been posted online here. For each course, the mode of delivery is identified for each course. Our Academic Units are working hard to determine which form of instruction can achieve the learning outcomes of the course within the constraints imposed by COVID-19. Only those courses that meet the safety regulations established by Public Health will be held in person; this means that many courses are online, and some may be in person. Where possible both options will be available to students to accommodate those who may not be able to attend in person. Students can choose to defer their on-campus courses until next year, but they should be aware that doing so may delay completion of the program.

If I wait to start in Winter 2021 will I be able to take all the courses I need to still graduate on time?

Academic programs are working to ensure that students will be able to complete their programs safely and in a timely fashion. However, if students choose to defer their start until the Winter 2021 term, it may not be possible for students to graduate within the normal time span unless they take courses over the spring and summer terms the following year to catch up on missed credits.

If I am learning online, how will I be able to access my professors for questions and support? Will they hold regular office hours and be available, as many do not seem to respond to emails now?

Professors will be available to support students during the weekly office hours that will be indicated on their course outlines.

What platform will be used for on-line learning? I know that some platforms are blocked in some countries.

Lakehead is working on plans to make on-line learning available to as many students as possible. 

My program includes hands-on and practical learning experiences. How will I be able to access these if I am studying online elsewhere/ in another country?

On a program by program basis, Lakehead is working to ensure that practical learning opportunities can still be held on the on-line environment this fall. If your program has hands-on and practical learning components, please consult with your program for more information.

I am living in another province and/or country with a significant time zone difference. Am I expected to attend classes at the local time (which could be in the middle of the night), or will I be able to access the course, lectures, etc., during the normal daytime in my home province or country?

No, you will not be expected to take online classes in the night, as courses will be delivered via the internet in either synchronous and/or asynchronous formats. If you join synchronously, the  instructor and students are all online at the same time, and the material is delivered in real time using methods such as video. Students can ask questions, take tests, or participate in discussions online while the instructor is available to assist them. In contrast, if you choose to join via the asynchronous online course delivery, this is self-paced with course materials (lectures, readings, forums, assessments, etc.) made available for students to access and engage with on their own schedules. There are still deadlines, and some instructors will release materials on a week-by-week basis rather than all at once, but students can usually decide how and when they will work through the course materials. If you are studying in a different time zone, you may wish to choose the asynchronous option in order to avoid having to learn in the night. Either way, students attending Lakehead University in the fall can expect to receive a quality learning experience and the ability to achieve the learning outcomes associated with their program.

Once I register for my courses will I be billed right away?

No. We have adjusted our billing timelines so students. Billing will occur starting July 15, 2020.

Tuition, Fees and Financial Support (updated Sept. 28, 2020)

Will there be a reduction in my tuition fees?

While the mode of delivery may be different, the same high quality education will be provided. Your courses will have the same learning outcomes and you will have access to the same student support services normally provided when on campus.

I received a graduate studies scholarship as part of my admission. The scholarship requires me to conduct research on campus. If I am starting my program online, will I still be eligible to receive the scholarship if I cannot engage in research? Or will I lose the scholarship entirely?

We encourage you to work with your supervisor to find alternative research activities that can continue remotely. If your research is directly and significantly impacted by COVID-19, please work with your supervisor on the individual approach that makes the most sense for your specific situation.

I received a Graduate Assistant (GA) position as part of my admission. If the Fall 2020 semester is online and I am not in Canada, will I still be able to complete my Graduate Assistant position?

Without a Canadian Social Insurance Number (SIN number) you can not work for pay. Normally, paid work requires you to have a Canadian Social Insurance Number (SIN number). Lakehead is working with officials to determine if other options may be available. 

With my school closed and final s cancelled, will I still be eligible to receive an entrance scholarship? How will my scholarship average be calculated?

Yes. Lakehead continues to assess and award Undergraduate entrance scholarships for international students. Scholarships will be awarded based on the admissions assessment. If you are facing unique challenges, or challenges related to completing your final year, you are encouraged to contact Lakehead International Admissions directly to assess your current scenario and determine your scholarship eligibility.

If I do not have money to fly home can I get help?

Some funding is available for Canadian domestic students who can demonstrate a financial need. Contact Student Central: studentcentral@lakeheadu.ca.

I am a Canadian student who wishes to continue my studies, however I have lost, or am unable to obtain, employment. Is there any support available so I can pay for food and rent?

If you are currently enrolled in classes some funding is available for Canadian domestic students who can demonstrate a financial need. Contact a Student Central Professional at studentcentral@lakeheadu.ca.

How will government student loans be impacted (e.g. OSAP)?

In Canada, government student aid is jointly provided by the federal and provincial governments. The federal government released information on increased aid packages to students for the 2020/21 academic year. This specifically included an increase to the weekly maximum allowed from $210/week to $350/week, and a doubling of many of the grant funding that is available to students. The federal government also waived the fixed student and spousal contributions for every student, meaning that you will likely qualify for more money from the federal government this year, in order to help offset loss of work. The federal government also paused repayment and interest accrual of Canada Student Loans until September 30, 2020. This means that your loans would not enter repayment until October 1, and if you were in repayment, payments were not required up until September 30, 2020. 

Lastly, the federal government released the Canada Emergency Student Benefit (CESB) that was available from May 1 - August 30, 2020. These funds were to help students offset any loss of work that they may have experienced during the summer months. For more information please visit: https://www.canada.ca/en/services/benefits/education/student-aid/notice-covid-19.html.

Each provincial government also reviewed their programs to determine if any changes would be made and how they would help to accommodate the changes due to lack of income for many students. The response from provinces varied but many did not implement measures to help assist students, but implemented all of the federal changes in order to ensure students received the increase in federal funding. In Ontario, the provincial government aligned with the federal government to defer interest accrual and loan payments on all students loans until September 30, 2020. The Ontario provincial government also indicated that any supplement funding issued by the federal government (e.g. CESB) would be treated as earned income, not as government income.  This income would only impact a student if they saved the money to help pay for school, or if they earned more than $5,600 within a term.

What are the tuition and fee payment deadlines? 

The Schedule of Payment dates, fees, and late penalties are posted here: https://www.lakeheadu.ca/students/finances/tuition-fees/payment-due-dates

If I am learning online in the Fall, will I still have to pay ancillary fees? Or will some fees be removed/reduced? 

Ancillary fees will be charged according to what is published for 2020-2021. Please visit  Schedule of Academic Fees to review ancillary fees for your program, year level, and campus.

The Schedule of Fees for Services (including Co-op, and Course Related Fees listing displays which fees will be suspended for 2020-2021 due to COVID-19. Questions about Lakehead University Student Union (LUSU) fees while studying remotely, such as the Thunder Bay, or Orillia Bus Pass, should be directed to LUSU

My family’s financial situation has been impacted by the COVID-19 pandemic. Is there any extra support available from Lakehead to help me during this time? Can there be special payment arrangements?

Students are encouraged to get in touch with Accounts Receivable as soon as possible to learn about all payment options/arrangements that are available.

Residence (updated Sept. 28, 2020)

How many people will be living in residence this academic year?

Any student wishing to live on campus this academic year will have an opportunity to do so.  We can house, while adhering to physical distancing recommendations and following the direction of our local health units, as many as 730 students (Thunder Bay campus), and 229 students (Orillia campus).

Is residence 100% guaranteed for Winter 2020?

Any student that would like housing for the winter term, will be guaranteed that opportunity.

Will there be residence life activities and opportunities to connect with other students living in residence

As is currently happening, activities and social programming are occurring both in-person and virtually. Our goal is for students to have as close to a normal residence experience, while following the guidelines set out by the local health units, and following physical distance guidelines set forth by the provincial government.

If I physically move on-campus for the fall and then want to return home part way through, will I be reimbursed for the remainder of my residence stay?

Any student wanting to return home for any COVID-19 related reason, will be able to do so, as long as it is by the fall term course drop date set out in the academic calendar (Friday, Nov. 6).  Any student withdrawing after that date, will forfeit the remaining portion of the term, unless otherwise noted.

What level of security and dorm supervision will be in place for residence this fall?

Residence Life will operate a full compliment of student support, utilizing Residence Council for social programming and advocacy, and Resident Assistants for educational programming, personal support, and the enforcement of Community Standards. Lakehead University Security is also available 24/7.

If I wait and move into Residence for the winter term, can I move in with the same roommates I was going to move in with this fall?

Communicating your plan with Residence Services is important so we can make appropriate arrangements. It certainly is possible.

For first year students will I have an opportunity to live in Bartley next year to have the dorm experience I'd be missing?

Yes, we will allow students choosing to remain at home for a portion or the entirety of their first year to live in Bartley, so long as they apply by the June 2021 deadline, and if there is available bedspace.  We also offer Residence Hall (dormitory) options in another residence for upper-year students wishing to live in that environment.

If I stay in residence, will there be in-person classes available to me?

Regardless of where you are living, the delivery mode for your courses will be based on what is published in the course timetable. Please see The Bulletin from the university for more information and specifics regarding class delivery models.

I am arriving on campus from outside of Canada.  What will I have to do in order to quarantine if living on campus?

Any student arriving from outside of Canada will need to be quarantined.  Students living on campus will be provided a location in residence to isolate. This location may or may not be your permanent location, so you may have to switch to another room at the conclusion of the mandatory government-mandated 14-day quarantine. You will be financially responsible for the cost(s) associated with this quarantine should it occur outside of the residence contract dates of December 22 and January 2.

Will residence be open in January?  

Yes, residence will be open in January, and is in fact open now to any students requiring housing.

Can I move into residence and still take my classes on-line?

Yes, you can live in residence and take online courses.

Will there be a reduction in fees for residence if I can’t move in until Winter term?

If a student is moving into residence in January, they will only be charged for the winter term.

Will residence be open and available for new students for this fall? How will the residence be organized to ensure social distancing and to prevent an outbreak?

Residence is open and currently accepting applications for the fall and winter. We are making adjustments to our organization to ensure that all social distancing and health and safety protocols can be maintained. Rooms will be allotted to limit the number of students per residence building and floor. Offices in residence are closed to the public and all meetings will be held online or via phone. All social programming is being held online or in large, open areas where social distancing of two metres can be maintained.

If my roommate or I get sick while living in Residence, what will happen?

Out of an abundance of caution, any student identifying as not feeling well will need to follow the medical advice and direction of the local, provincial and federal government health authorities. Currently, if a roommate feels unwell, we ask that all roommates self-quarantine until all those affected have either been tested by the local health unit and confirmed a negative test result, or until 14 days have passed. During that time, we will continue to provide services such as delivery of food and supplies if necessary and appropriate.

Is the cafeteria open on campus for residence students and are you able to eat in?

Yes, the residence cafeteria is open, following all local, provincial and federal health guidelines. Students can eat in, or take food out

Library (updated Sept. 23, 2020)

Will I be able to check out books from the library?

Yes. All Lakehead students, faculty and staff are able to check out books from the library. All requests for materials must be submitted using the Library’s search tool (Omni). When your materials are available for pickup, you will be contacted by a library staff member.

Will I be able to study in the library?

In Thunder Bay, the Chancellor Paterson Library is open as a study space by reservation only. All reservations must be made at least one hour in advance of the study periods, which are between 9 am and 12 pm, and 1 and 4 pm.

In Orillia, the Orsi Family Learning Commons in Simcoe Hall is open for individual study space. Study spaces in the Learning Commons will be available on a first come, first served basis. Students must wear a mask and must check in with security staff upon entering Simcoe Hall.

How can I get support for my research?

General library questions can be emailed to circdesk@lakeheadu.ca or submitted using our online Ask a Librarian chat. Zoom research consultations can be scheduled with your liaison librarians. Find your liaison, and schedule an appointment, here.

Can I use the printers in the Chancellor Paterson Library?

Printers are available for students ONLY during their reserved study space period. Public access printers and photocopiers are available in the Main Cafeteria. Students should load money onto their printing accounts through the PaperCut website.

How can I request my student ID card?

All student card applications must be submitted online. You will be contacted by a library staff member when your card has been printed with instructions for pickup. If you requested a card and have not received an email, please contact photoid@lakeheadu.ca. You can request a replacement card using this form. Replacement cards cost $15, which will be applied to your library account.

Will high-touch surfaces such as desks in the library be frequently cleaned and disinfected?

Yes. The library’s phased re-opening plan has been developed with extensive health and safety precautions. All study spaces are cleaned during the one-hour closure between 12 and 1 pm, as well as each night.

Bookstore (updated Sept. 28, 2020)

Is the bookstore open?

Yes. The bookstores in Thunder Bay and Orillia are now open for business. Please visit our website for the most up-to-date information on our respective hours of operation.

Can we come in and browse?

No. The bookstores on both campuses have re-opened under a new contactless service model. Customers will only be allowed in to pick up their pre-paid online purchases, or to collect and pay for their booklist orders. However, during quiet periods, we will be happy to assist you with selecting and purchasing other in-stock items, such as general merchandise, and stationery. Alternatively, our website remains open 24 hours a day.

How can I find out which textbooks I need for my courses?

You can access information regarding your required course materials in several different ways: from the bookstore’s website; by clicking on links in the current timetable; or through the generation of a personalized booklist in myInfo.

See below for a short description of each of these methods. Please note that if the instructor has not submitted an order to the bookstore, or if there is no textbook assigned to the course, the bookstore’s website will display a “search again” message, indicating that no course materials could be found.

Bookstore’s Website:

Students can access information about their assigned course materials by searching the bookstore’s website under the “Textbooks” link (located in the column on the left of your screen). Once you have selected your campus, term, program, and course codes, a list of required and suggested materials assigned to those courses will load. Since the majority of this year’s courses are now being offered online, they have been listed under the “Distributed Learning” campus. We would recommend that as a starting point for any student using this particular search method to find their course materials.

Timetables:

You can also find your course materials through the appropriate timetable listing. Under “Description” there is a ”Booklist” link which will take you directly to that course’s required materials on the bookstore’s website.

Booklists (Preferred Method):

You can generate your own personalized booklist by logging onto myInfo using your assigned Lakehead login and password. You must then click on the “Student” link located on the column to the left of their screen.

Go to the “Textbooks” section, and select “My Textbook List”.

Choose  “F” (Fall) or “Y” (Year). Please note that only one option can be selected at a time. If you have registered for a mix of fall and full-year courses, you will need to run both options separately in order to get a complete listing of your required course materials.

Each one of these methods will take you to our website, where you can purchase your required course materials. You will be given the option of picking your order up in-store, or having it shipped to an address of your choosing.

When can I pick up my pre-paid order? 

If you have selected in-store pickup, please wait a minimum of one business day before coming to the store. Pickup times vary between Thunder Bay and Orillia, so please be sure to check your store’s hours of operation on our website for the most up-to-date information before heading out.

What do I need to have with me when picking up my online order?

You will need the following: your web order number and your student ID. Your order number is located at the top of the confirmation email every student receives after the successful completion of their web order on our website.

I’ve chosen to have my order shipped to me. How long will it take for me to receive my order?

Although both bookstores are currently filling and shipping out orders daily, shipping volumes around the world remain abnormally high due to the pandemic, and we are still experiencing delays with most of our shipping partners. For that reason, we are recommending that students residing in Ontario place their orders at least two full weeks in advance of the start of classes. Students with PO Box addresses, or who live in more rural locations, should budget three weeks or more, while international students should expect their books to take a minimum of 1-2 months to arrive.

I don’t have a credit card. How can I get my books? 

If you do not have access to a credit card, you can generate your booklist using the method described earlier, and then save it as two separate PDFs. Email both lists to booklists@lakeheadu.ca. A member of the bookstore team will contact you when your books are ready for pickup, and payment.

What methods of payment are you accepting in-store?

We are currently accepting all forms of tender. However, for the safety of our staff, we would prefer students utilize contactless methods of payment, such as debit card, where possible. 

I’m a Sponsored Student. How do I get my books?

Please email a list of your required course materials to booklists@lakeheadu.ca (for Thunder Bay) and orilliabooklists@lakeheadu.ca (for Orillia). Indicate in your email that you are a sponsored student, so that we may ensure we have your sponsorship on file before coming into the store to get your books. We will notify you when your books are ready for pickup.

I’m an international student. How do I get my books?

International students should check out the Delivery Service Alerts page on the Canada Post website before ordering any physical course materials. If your home country is listed in the “Service Available” column, please get in touch with us at bookstr@lakeheadu.ca (for Thunder Bay) or bookstro@lakeheadu.ca (for Orillia) before placing your order online. Since delivery fees are based on the weight and size of the items being shipped, once we know what you need, we will provide you with a link containing your actual shipping fees. This fee does not include any additional charges, such as custom duties, which you may be required to pay at the time of delivery.

Where possible, we would encourage our international students to choose digital options to avoid shipping delays caused by the pandemic.

Is the bookstore accepting returns?

Yes. Starting Monday, September 28, the bookstore is accepting in-store returns. 

Is the bookstore still running the buyback program?

The bookstore is not running the buyback program at this time.

Orientation (updated Sept. 28, 2020)

I will be starting my undergraduate degree in January 2021. I am nervous because I have never learned online before. Will there be special Orientation or training to help me be successful? What supports are available for a new student?

Yes. Online learning may be very new for many students. With that in mind, Lakehead has prepared a comprehensive online orientation that will give students the tools to ensure that their transition to university life and online studies is as smooth as possible. New students are encouraged to review the Orientation web page and access the Orientation Modules through myCourseLink. Lakehead University has a long history of delivering courses by distance learning and we have moved many student supports online. Please see the other FAQs for specific information surrounding student supports.

Student Experience & Student Supports  (updated Sept. 28, 2020)

If I am learning online, I will not be having the same experience as being on campus. I will not be able to access all the same services like the Library, labs, learning spaces, campus facilities, etc.

While the mode of delivery may be different, the education being provided will be the same. Likewise, students will have access to the same student support services normally provided when on campus.

I was signed as a varsity athlete this year. What is happening this fall in relation to varsity sports and athletics in general?

The answer to this will differ for each team and each sport. Please contact your head coach for information on your particular situation.

Will there be food services available at the university during the pandemic? I have heard that it was only take-away bags with limited food at the end of last semester. Will there be fresh food on campus available, with a variety of options, that can meet my dietary needs?

Food services will continue to ensure that  fresh food (whether on site or take-away) is provided on campus with a variety of options that meet many dietary needs. Our ability to provide on-site meals will depend on the regulations of government health officials.

How will my accommodations be impacted by courses moving to an online learning environment?

As courses move to an online learning environment, students with academic accommodations will continue to have their accommodations honoured by their professors. In collaboration with Student Accessibility Services (SAS), students can continue to make accommodation requests for extensions of time for assignments and notetakers if there is an online lecture component.

For tests and final exams, your instructors will adjust accommodated test/exam time to include extra time and approved break times if applicable. Students who utilize assistive software are encouraged to contact SAS to access software trial licensing if they require. If you have questions or concerns please contact Student Accessibility Services at any time. Please email SAS Thunder Bay (sas@lakeheadu.ca) or SAS Orillia (oraccess@lakeheadu.ca).

As an Indigenous student, can I still access the Counsellor and Tutoring services?

All services for Aboriginal Initiatives are available via Zoom, email or phone.  Please email acss1@lakeheadu.ca or acss@lakeheadu.ca or aboriginalcounsellor@lakeheadu.ca to make a request or schedule an appointment.

If you are an Indigenous student at our Orillia Campus, email ai.orillia@lakeheadu.ca to make a request.

How can students access academic support and career services through the Student Success Centre, Academic Support Zone, and Career Zone?

Students are invited to register for events and book appointments for academic and career support on mySuccess. Workshops and events are being offered as webinars on Zoom and are available for later viewing on the SSC homepage by selecting 'Webinars' from the menu on the left-hand side. Appointments will be conducted on the phone or on Zoom. Instructions to access remote delivery will be provided on registration. 

  • Writing Services: Writing coaches provide personal advice to improve writing skills using the Zoom platform. Students share their assignment with their coach before appointments using Google Documents. Instructions are in your confirmation email.
  • Tutoring: All tutors are available via Zoom for group tutoring sessions. You can access the Zoom links on mySuccess via the Events Calendar.
  • Career Services: Resume reviews and career advising are being offered via Zoom in small group and individual settings. Workshops are being held as webinars.
  • Co-operative Education: Co-operative education advising is available using Zoom. Students entering their co-op term or currently in a co-op placement are asked to regularly update their advisors as to any changes in their work arrangements.

Student Success also offers online resources to support students in their career and academic journey. In response to the current move to online learning, please visit lakeheadu.ca/onlinelearning.

Can I come to campus to study?

Yes, you can come to the campus to study. You can find a list of available on-campus study spaces here. It is important to remember that prior to attending campus to complete the Mandatory COVID-19 Training module available in your myCourselink.

Prevention, Health & Safety  (updated Sept. 28, 2020)

Am I required to complete training before coming onto the campus? 

Yes, all students must complete the Mandatory COVID-19 Training Module before attending campus for any reason. Access to the module is available through myCourselink. We advise all students to complete and keep a copy of the certificate once completed to provide to any university personnel that may request to see a copy.

If I come to campus this fall or winter semester, what is Lakehead doing to ensure the health and safety on campus in terms of cleanliness, social distancing, preventing infection spread, etc.?

At Lakehead University, the health and safety of our students is at the forefront of all decisions. Lakehead University is guided by government health regulation and protocols. In addition, we have established enhanced cleaning protocols, and high-touch areas will be cleaned throughout the day. 

If I am able to travel to Canada this fall, is it better to live on campus or off campus? Which is safer and better for me?

The decision about where to live is ultimately up to each student based on their own personal preference. The benefits to living on campus include the wonderful opportunity to become part of a supportive community of friends, the proximity to services, and the convenience of living close to your classes. At the same time, living in the community is safe, and can be a positive experience. Please speak to an advisor about specific questions or concerns you may have.

If everyone is physical distancing on campus during the fall, what will there be available to do? Will there be any social opportunities, activities, events, etc.? 

Yes, the International Student Services team is already hosting a range of social activities through our International On-line Community of Care. Given the current pandemic, and the anticipation of physical distancing requirements this fall, there will be a range of engaging, social activities offered in a modified format.

How will the university ensure safety of the students and professors in the labs and research areas if we are in person? What precautions and standards will be in place to prevent the spread of the virus?

All laboratories are being prepared to address the need for adherence to social distancing and other health protocols. We are taking extra precautions through enhanced cleaning protocols. 

Are there things I can do to stay well while physical distancing?

Yes. Student Health and Wellness has developed a Social Distancing Tool Kit with wellness resources and advice at lakeheadu.ca/wellu. Follow @lakeheadlife on Instagram for more wellness tips.

Applying to Lakehead & Admissions (updated Sept. 28, 2020)

If I was unable to begin my program in September 2020, can I defer my start to January 2021?

In most cases, your offer of admission to an undergraduate program is valid for both the Fall 2020 and Winter 2021 terms. Speak with Student Central about starting this January.

Is Lakehead University accepting applications to undergraduate programs for Winter 2021 entry?

Lakehead continues to accept applications to most of its undergraduate programs for Winter 2021 entry. Apply today.

When do the undergraduate applications for Spring/Summer and Fall 2021 open?

The application for Spring/Summer 2021 and Fall 2021 opened on September 17. Apply today.

I am worried that COVID may affect my ability to submit documents required for my admission assessment. What should I do?

You should continue to work with your school to secure all documents required for admission. Your school can send us electronic copies of your in-progress or final transcripts. They can email copies to docs.admission@lakeheadu.ca. If you cannot obtain your transcripts, please contact Student Central.

What happens if I received a conditional offer of admission and my studies are impacted by COVID (i.e. closures, exam cancellations, changes to evaluation methods, etc.)?

We will consider all alternative methods of assessment or changes in grading processes when making our admission decisions.

What should I do if I cannot accept my offer and/or pay my confirmation deposit by the deadline dates in my offer letter?

Please contact Student Central for more information.

Are you accepting any online English language proficiency tests during the pandemic?

Yes. We are currently accepting the DuoLingo English Test. Learn more about our required English language proficiency scores.

How do I defer my offer of admission to an undergraduate program?

Learn more about submitting a request for a deferral of admission.

Am I still able to visit the campus for a Campus Tour?

At this time, in-person campus tours are no longer available at either campus. We encourage you to visit our website and sign up for a Virtual Tour. Our virtual tour guides will walk you through key locations, such as our residences, giving you a feel of what it is like to live and learn at Lakehead.

How do I reach a Lakehead University recruiter if I have questions?

Lakehead University is here to support you with all your information needs. You can reach out to us as follows:

Canadian Domestic Applicants and Prospective Students
Meet with a Recruitment Advisor, email recruit@lakeheadu.ca, or call 1-807-343-8500 (toll free 1-800-465-3959)

International Applicants and Prospective Students
Book a 1-on-1 online appointment with an International Recruitment Advisor or email welcome@lakeheadu.ca

Indigenous Applicants and Prospective Students
Contact Anna Chief, the Indigenous Outreach/Recruitment Coordinator at Indigenousoutreach@lakeheadu.ca or call 807-251-4491

I am struggling to get my Proof of Final Degree due to closures at my undergraduate school. Are there any extensions on this and how can I submit this afterwards?

The Faculty of Graduate Studies is allowing students beginning their program in September 2020 to register with unofficial documents. You will be required to submit official documents at your earliest convenience with a deadline of November 1, 2020. If you are unable to provide official documents by the deadline, you will be required to provide proof of this inability.  Please note that if there are any meaningful differences between your unofficial and official documents your admission to your program will be rescinded.  This may result in a loss of tuition fees.

What is the process to defer my Fall 2020 graduate admission to another starting semester?

Please email swalsh1@lakeheadu.ca and indicate you are requesting a deferral.

Can I defer my graduate studies Fall 2020 admission to the Fall 2021 semester? Do I have to reapply or is admission guaranteed?

You may defer your application to Fall 2021. Your admission will not be guaranteed but you will not need to re-apply to your program. Please contact the Faculty of Graduate Studies to request a deferral of your application.

I received a Letter of Acceptance to my Graduate program, and I am really excited about this. But the main thing I am worried about is that due to COVID-19, I am unable to attend the Program after paying the $750 deposit, what will be the refund policy?

As stated in the Offer of Admission, the $750.00 confirmation deposit is non-refundable in most circumstances. However, if you pay the confirmation deposit and are unable to travel to Canada because your visa application is rejected, we will issue a refund with proof of your visa rejection. You will have to provide a copy of your VISA rejection letter. If the travel ban is not lifted by the Government of Canada, we will issue a refund or give you the option to defer your application to a future start term.

If you accept an offer to another institution, you will not be eligible for a refund.

International Students  (updated Oct. 22, 2020)

I am an international student only taking online courses due to Covid-19, am I required to have UHIP?

If you are living in Ontario while taking your online courses, you are required to have University Health Insurance Plan (UHIP).

If you are taking online courses from your home country, or outside of Ontario, you are not required to have UHIP.

I am struggling to get my Proof of Final Degree due to closures at my undergraduate school. Are there any extensions on this and how can I submit this afterwards?

The Faculty of Graduate Studies is allowing students beginning their program in September 2020 to register with unofficial documents. You will be required to submit official documents at your earliest convenience with a deadline of November 1, 2020. If you are unable to provide official documents by the deadline, you will be required to provide proof of this inability.  Please note that if there are any meaningful differences between your unofficial and official documents your admission to your program will be rescinded.  This may result in a loss of tuition fees.

My current school is now closed, and our exams are all delayed. How will this impact my admission and submission of final grades? What will you base my admission on?

Lakehead is aware of significant changes in a number of curriculum around the world. You may contact us directly at Lakehead Admissions and we will work with you to assess your own unique circumstances and what accommodation may be necessary.  Intl.admission@lakeheadu.ca

In my home country, our in-person IELTS test centres have been closed for months now and I do not know when I can complete my English Language Proficiency test requirement. Do I have other options? 

Yes, for students who are impacted by Covid-19 and to access English language tests in their home country, LU is temporarily accepting the Duolingo test. https://www.lakeheadu.ca/studentcentral/applying/english-language-proficiency-requirements

If I have been approved for a study permit and visa to enter Canada, can I still travel to Canada and attend Lakehead?

Lakehead University is momentarily awaiting approval of its COVID-19 readiness plan. As such all students, prior to travelling from outside of Canada, should check IRCC’s website to ensure that Lakehead University has been updated on the designated learning institution list (DLI) prior to travel at https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html.

You can proceed to submit your quarantine plan for approval but at this time we are momentarily not able to issue the quarantine approval letter necessary to be considered for entry to Canada to study until our institution has been updated on the IRCC DLI list (very soon).

Thank you for your patience and understanding during this unprecedented time.

If my program and courses are going to be online this Fall, can I still travel to Canada and live on campus but complete the courses online?

Lakehead University is momentarily awaiting approval of its COVID-19 readiness plan. As such all students prior to travelling from outside of Canada should check IRCC’s website to ensure that Lakehead University has been updated on the designated learning institution list (DLI) prior to travel at https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html.

Once Lakehead is added to the Approved DLI list, then you can begin to make arrangements to live in campus residence. All residence rooms are set up with the internet/ethernet cable so you can live in residence and study online easily.

When I am finally able to travel to Canada, I will likely have to self-quarantine for 14 days upon arrival. Will I be able to properly and safely self-quarantine on campus in Residence?

Any student wanting to live in residence and requiring quarantine will be provided with a suitable location to do so. Whenever possible, that location will be their residence room, or alternatively in another suitable location on campus. Additionally, all students are required to review and submit their Quarantine Commitment Plan. You will require a Quarantine Approval Letter prior to travelling to Canada. You can find more information here https://www.lakeheadu.ca/international/current/before/international-student-quarantine-plan.

Upon arrival in Canada, if I am not able to complete my 14-day self-quarantine on campus in Residence, will Lakehead assist me in finding a place to complete the self-quarantine? Will Lakehead assist me in covering these self-quarantine expenses?

As Lakehead University will be able to accommodate students required to quarantine in Residence, if a student wishes to seek their own location to quarantine, they will need to do that at their own expense. Additionally, all students are required to review and submit their Quarantine Commitment Plan. You will require a Quarantine Approval Letter prior to travelling to Canada. You can find more information at https://www.lakeheadu.ca/international/current/before/international-student-quarantine-plan.

If I start my program online this Fall without a study permit and visa, and I am ultimately rejected for the study permit and visa by the Canadian Government, what will happen to me? Will Lakehead refund me for my tuition since I can no longer come to Canada and complete my program?

If you start your program you will have earned credits that are reflected on an LU transcript. If there is an unused portion of the tuition fees, you would receive a refund on the unused.

If I start my program online this Fall 2020 without a study permit in hand (or pre-approval for a study permit), will this affect my eligibility to be considered for a Post-Graduate Work Permit Program (PGWP) in the future?

The Government of Canada has recently provided clarification with regards to the ability for International Students to commence their studies for the Fall 2020 semester from outside of Canada. The update on May 14, 2020 included clarification with regards to the Post Graduate Work Permit Program (PGWPP) and how length of study from outside of Canada would impact eligibility and the length of a Post Graduate Work Permit (PGWP) (for full details, visit:

https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publ...

As a general rule, international students are eligible to be considered for a Post Graduate Work Permit (PGWP) provided they complete 50% of their program in Canada, meet all other program criteria, and have a study permit or study permit approval prior to commencing their program. The length of time of the PGWP is determined by the amount of eligible time spent studying in their program in Canada. (see:https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/temporary-residents/study-permits/post-graduation-work-permit-program/permit.html)

An international student who holds a study permit or study permit approval, will be able to commence their Fall 2020 semester studies online from outside of Canada, and the time engaged in study outside of Canada (up until December 31, 2020), will count towards the length of study portion criteria of the PGWP. An international student who does not hold a study permit or study permit approval at the time of commencing studies from outside of Canada, will be able to commence their Fall 2020 semester studies online from outside of Canada, but the time spent studying outside of Canada will not count towards eligibility and the length of study portion criteria of the PGWP.

What does this mean for international undergraduate applicants?
As an international undergraduate applicant, your program is typically a minimum of 4 years in length. Given the above criteria, you would remain eligible to be considered for the maximum length of time for a PGWP so long as you complete 50% of your program in Canada while holding a study permit or study permit approval. That means that you would remain eligible to be considered for the maximum length of a PGWP so long as you meet the program eligibility requirements and do not study for more than 2 years online from outside of Canada.

What does this mean for international graduate applicants?
As an international graduate applicant, your program is typically 2 years in length or less. Given the above criteria, if you hold a study permit or study permit approval, you would still remain eligible to be considered for the maximum length of time for a PGWP so long as you meet the program eligibility requirements and do not study for more than 1 semester (Fall 2020) online from outside of Canada. If you do not hold a study permit or study permit approval prior to commencing your program outside of Canada, the time you study outside of Canada without a permit will not count towards the length of study portion criteria of the PGWP – this could result in a PGWP that does not achieve the maximum length of time. If you have additional questions relating to the Post Graduate Work Program, eligibility criteria, etc., please contact Lakehead University’s International Immigration Advisor at: immigration.intl@lakeheadu.ca

I am a current international student living in Canada, should I travel home and wait to return to Canada?

Please email our International Immigration Advisor at immigration.intl@lakeheadu.ca for more information and to set up an appointment if needed.

I don’t have my study permit yet. Will I be able to enter Canada under the new travel restrictions?

Under the recently announced travel restrictions for entry into Canada, the Government of Canada has announced as of October 20, 2020 any international student that has an approved and valid study permit and visa may be eligible to travel to Canada if they:

Please see below a statement from IRCC (https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students/approved-dli.html):

You must be studying at one of the approved DLIs included below to be able to travel to Canada. We will only add DLIs if their provincial or territorial government has approved their COVID-19 readiness plan.

If your DLI isn’t included below, you can’t travel to Canada to study at this time. If you try to travel to Canada when your DLI isn’t included, you may not be allowed to board your flight, or you may be turned away at the port of entry.

Family members who will be coming with you to Canada can’t travel to Canada before you do.

We’ll update this page as more DLIs are approved by their province or territory to reopen to international students who aren’t currently in Canada. If your DLI isn’t on the list yet, check back regularly to see if it’s been added. Any DLI that no longer meets its provincial or territorial public health requirements will be removed.

Lakehead University is momentarily awaiting approval of its COVID-19 readiness plan. As such all students prior to travelling from outside of Canada should check IRCC’s website to ensure that Lakehead University has been updated on the designated learning institution list (DLI) prior to travel at https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html.

You can proceed to submit your quarantine plan for approval but at this time we are momentarily not able to issue the quarantine approval letter necessary to be considered for entry to Canada to study until our institution has been updated on the IRCC DLI list (very soon). Thank you for your patience and under during this unprecedented time!

I have already received approval for my study permit. Will I be able to enter Canada under the new travel restrictions?

Lakehead University is momentarily awaiting approval of its COVID-19 readiness plan. As such all students prior to travelling from outside of Canada should check IRCC’s website to ensure that Lakehead University has been updated on the designated learning institution list (DLI) prior to travel at https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html.

You can proceed to submit your quarantine plan for approval but at this time we are momentarily not able to issue the quarantine approval letter necessary to be considered for entry to Canada to study until our institution has been updated on the IRCC DLI list (very soon). Thank you for your patience and understanding during this unprecedented time.

Graduate Students  (updated May 29, 2020)

If I am starting my Graduate program online in the Fall 2020 semester from my home country, will I still be paid for my GA position even if I am not in Canada?

Normally, paid work requires you to have a Canadian Social Insurance Number (SIN number). Lakehead is working with officials to determine if other options may be available. Please watch for updates coming soon.

How will I know which courses to register for and when will I be able to register?

Please speak to your Graduate Coordinator to discuss the recommended courses for you to register in. You will be eligible to register for classes after July 15, 2020.

If the Fall 2020 semester is being delivered online, how will I be able to access labs and research facilities for my graduate program?

All laboratories are being prepared to address the need for adherence to social distancing and other Public Health protocols. Lakehead will work with researchers and students to allow for the safe access and use of laboratories prior to the Fall semester.

My graduate program requires access to specialized software for my research. If I am learning online from my home country and cannot access the computer labs and this software, will I be able to access the software from my home country?

Our Technology Team is working on this right now. Please check back for an updated answer in the coming weeks.

If I start my courses online in the Fall 2020 semester, can I still come to Canada and be able to access the lab on campus for research purposes, but still be online for classes?

Lakehead University is currently working on processes to allow for  laboratories to be open for research purposes prior to the fall semester. All laboratories are being prepared to address the need for adherence to social distancing and other Public Health protocols.

I am a Graduate Student and I am wondering how regular meetings for graduate students will be conducted (including committee meetings, candidacy exams, comprehensive exams, pre-defenses)?

At this time, all meetings with your committee as well as any candidacy exams will be conducted with all participants through Zoom.

I am a graduate thesis student and I am almost ready to do my thesis defence. How will this take place? Will I be allowed to do a virtual defence without being physically present? Will my defence be delayed?

In order to maintain social distancing and to accommodate those students who may have gone home, the Faculty of Graduate Studies is allowing all defenses to be done through Zoom.

I’m a graduate student, can I still do my research?

[Response updated on March 26, 2020]

Yes, however in response to the evolving COVID-19 pandemic Lakehead will temporarily restrict all on-campus research activity that requires access to Lakehead research laboratories and facilities as of March 30th. This action has been taken following consultation with the university sector and is consistent with public health policy. The aim of this restriction is to reinforce social distancing and to help slow the spread of COVID-19. Your supervisor will work with you to develop a plan to continue your research off site.

Services (updated Sept. 28, 2020)

How do I access the services offered through Student Central?

The Student Central team is committed to providing you with the same level of service. Give us a call at 807-343-8500 to speak with a Student Central Professional!

Our offices are working remotely Monday through Friday, from 8:30 am to 4:30 pm, with limited services being offered in person from 10 am to 12 pm and 1:30 to 3:30 pm. Our phone lines are open from 10 am to 4 pm. We ask that when visiting Student Central, you respect all social distancing and safety guidelines.

Want to meet with us virtually? Drop in to any of our Student Central Drop-In sessions to speak with a Student Central Assistant. To visit one of our sessions, click here. Please note that all confidential discussions must be completed by calling Student Central.

Zoom sessions are offered at the following times: Mondays and Fridays from 1:30 to 2:30 pm; Tuesdays and Thursdays from 10 to 11 am; and Wednesdays from 9 to 10 am.

Can I access health services?

Yes, absolutely! Visit lakeheadu.ca/students/wellness-recreation/student-health-and-wellness/health-services for more information about the many supports, programming and services available at Student Health and Wellness. Learn more about keeping yourself and others safe.

What food services will be available in the Fall?

We are anxiously awaiting updates on the guidelines and guidance from Ontario Public Health Authority for restaurants and food services. Once this direction is clear, we will be communicating our plan for food services for September 2020 start up. During the COVID-19 response, a number of contingencies were developed based on various public health guidelines. We are fully prepared to offer Food Services on both campuses but the specific food service model will depend on the numbers of students, faculty and staff on campus come September. Our mandate in Food Services will continue to ensure that fresh food (whether on site or take away) will be provided on campus with a variety of options that can meet many dietary needs. These options will be inline with the University's sustainability and strategic plans.

How would I connect virtually with the student support/service areas?

Lakehead University has made available access to all student services/supports virtually. To learn more about how to connect with Student Central, Student Success, Student Accessibility, and Student Health & Wellness visit the following webpage: https://www.lakeheadu.ca/faculty-and-staff/departments/services/student-affairs-tb/online-supports

For international specific student supports, visit https://www.lakeheadu.ca/international/online-community. For indigenous specific student supports, visit https://www.lakeheadu.ca/indigenous

I am wondering if it will be easy to get support for questions and academic help?

Absolutely! Your Program Chair and instructors continue to remain available to support you with questions and advice related to your studies. Our Student Central Professionals are also available by phone, email and through virtual appointments to assist you.

Will official transcripts be available for ordering and pick up?

Official transcripts can still be ordered online through myInfo. Pick-up will no longer be available; however, we will mail transcripts.

Athletics (updated Sept. 28, 2020)

Will I be required to pay for athletic fees?

Yes. In an effort to continue to provide services necessary for the continued wellness of our student body, we will continue to require the ancillary service fee (“Student Recreation and Wellness Fee”) that is directed towards supporting Athletic & Recreation Services. This fee allows for the creation and offering of recreation, athletic and wellness programming that will be catered to Thunder Bay and Orillia students both on and off-campus. It also ensures our infrastructure is maintained/accessible and the long-term stability of these operations.

Are the athletic facilities on the Thunder Bay campus open to students?

Yes, for more information visit http://thunderwolves.ca/reopening/.

Will intramural sports be available this fall?

We will continue to offer campus recreation programming both virtually and when possible our programming will be within our facilities.

I work as a lifeguard there and am wondering if I will still be able to work during the fall?

It is our hope that part time student staff will be utilized in the fall. It is also our hope to have our facilities open.

General (updated July 28, 2020)

What is the plan in case of a second wave and the country goes back down into lockdown?

With Lakehead's approach to primarily online course delivery this fall, as well as alternative options for any on-campus courses, Lakehead is well-prepared to ensure you can continue seamlessly with your studies should the state of the pandemic change.

Resources and Information

Health and wellness is a priority at Lakehead University. We offer many resources to students, faculty and staff who are concerned about their well-being, especially in light of the evolving COVID-19 situation.

Student Health and Wellness — Social Distancing Tool Kit

Lakehead University Employee & Family Assistance Program

Thunder Bay District Health Unit

Simcoe Muskoka District Health Unit (Orillia)

Health Canada's Information Sheet and Frequently Asked Questions about COVID-19

Public Health Agency of Canada

Government of Canada:  Decision-making for mass gatherings during COVID-19 global outbreak

Government of Canada:  Travel Health Notices (by country)

Health Canada's COVID-19 App and Daily Symptom Tracker

Health Canada's COVID-19 Alert app

World Health Organization

 

Symptoms and what to do

If you begin to exhibit COVID-19 symptoms (fever, cough and respiratory distress), contact your local health unit and reduce contact with others by isolating yourself at home.

Thunder Bay District Health Unit: 807-625-5900

Simcoe Muskoka District Health Unit (Orillia): 705-721-7520

As is always good practice during this time of the year, wash your hands frequently, stay home when sick, and exercise proper cough and sneeze etiquette to prevent the spread of any illness.